1. What is Motivation?
Motivation is the internal drive to
accomplish a particular goal. In a
work setting, motivation is what makes
people want to work.

2. Ten Morale-Building Factors
Interesting Work
Full appreciation of work done
Involvement
Good pay
Job security
Promotion and growth
Good working conditions
Loyalty to employees
Help with personal problems
Tactful discipline

3. Other Morale-Building Factors
PERKS
Autonomy
Status
Responsibility
Flexible Scheduling
Benefits
Others?

4. Maslow’s Hierarchy of Needs
Self-
Actualization
Esteem / Ego
Social or Belongingness
Safety and Security
Physiological

5. Maslow’s Hierarchy of Needs
Physiological

6. Factors in the Workplace Meeting
Physiological Needs
Physical Comfort
Temperature
Working Conditions
Inside/Outside
Lunch and Rest Breaks
Bathroom Facilities
Ergonomics

7. Maslow’s Hierarchy of Needs
Safety and Security
Physiological

8. Factors in the Workplace Meeting Safety and Security Needs
Safety
Job Security
Seniority
Benefits
MONEY
Retirement Plans

9. Maslow’s Hierarchy of Needs
Social or Belongingness
Safety and Security
Physiological

10. Factors in the Workplace Meeting Social or
Belongingness Needs
Relationships with co-workers
Relationships with Supervisors
Teams
Fun
Social Events

11. Maslow’s Hierarchy of Needs
Esteem / Ego
Social or Belongingness
Safety and Security
Physiological

12. Factors in the Workplace Meeting
Esteem/Ego Needs
Opportunities for Growth & Advancement
Promotions
Job Titles
Recognition
PERKS
Training & Development
Positive Feedback on Performance

13. Maslow’s Hierarchy of Needs
Self-
Actualization
Esteem / Ego
Social or Belongingness
Safety and Security
Physiological

14. Factors in the Workplace Meeting
Self-Actualization Needs
Meaningful Work
Sense of Satisfaction
Accomplishment
Self-Improvement
Improving Others and/or Society
“Be all that you can be.”

15. Hersberg’s Model of Motivation
Two-Factor Theory: Compare to Maslow
Hygiene vs. Motivational Factors
Achievement
Growth Potential
The Work Itself Motivational Self-
Recognition Factors Actualization
Advancement &
Esteem Needs
Responsibility
Interpersonal
Relations Hygiene or Social Needs
Job Security Maintenance Safety Needs
Company Policy Factors Physiological
Working Conditions
Salary

16. Which factors outweigh others in maintaining
productive attitudes on the Job?
Quality of Work Life? Basics?
Salary
Opportunities for Advancement Vacation
Autonomy (self-management) Bonuses
Company Culture Retirement Plans
Spouse’s Job Opportunities Health Insurance
Schools Sick Leave
Local Community

17. Other Motivational Theorists
McClelland Vroom
McClelland’s Acquired Needs
Theory Vroom’s Expectancy Theory
Need for achievement Views motivation as a process of
choices
Need for affiliation
Behaviors stem from expecting
Need for power certain results

18. Contemporary Motivational Strategies
Motivation through job design
Job rotation
Job enlargement
Job enrichment
Motivation through incentives
Training and education
Motivation through empowerment
Teambuilding

19. Positive Reinforcement & Recognition:
Job-Related Confirming Behaviors
Praise
Positive Written Communication
Orientation and Training
Active Listening
Courtesy

20. Barriers to Positive Reinforcement
Preoccupation with self
Narcissism
Misconceptions about positive reinforcement
The “too busy” syndrome
Not identifying commendable actions
Not knowing what to say or do
Lack of appropriate role models

21. Self-Motivation Strategies
Take control of your expectations
Fight the urge to underachieve
Learn to love the job you hate
Build immunity to cynicism
Strive for balance