Koenraad Callaerts

Gent Area, Belgium Belgium

Spouse, father, son, brother, friend, writer, contact relationship management advisor... human

Consulting / Advisory

Imagine your customers (for non-profit: members) being enthusiastic about you. They trust you and look forward to hearing from you. They happily introduce you to their relations! Why? Of course your products / services do what they promise to do. You probably even use CRM already. But you do just a little bit more. Your customers feel valued: they get personal, sincere attention. You’re practising relationship management, and that makes all the difference. Relationship management enriches your marketing. You really get to know your target audience and therefore discover existing / new customer opportunities. Moreover, you can turn your customers into ambassadors, which gets you new l..