SlideShare uma empresa Scribd logo
1 de 8
My Customer Service  check-list
Who are my customers?
What are their needs?
What is my product or service?
What are my customers’  expectations of my service?
How will these expectations  be measured?
Does my product or  service  meet their expectations?
What actions will improve my service?

Mais conteúdo relacionado

Destaque

Taiga4lightningtalks
Taiga4lightningtalksTaiga4lightningtalks
Taiga4lightningtalkskantelman
 
محمد عساف...مطرب القلوب
محمد عساف...مطرب القلوبمحمد عساف...مطرب القلوب
محمد عساف...مطرب القلوبAli Anani, PhD
 
Resep masakan indonesia praktis
Resep masakan indonesia praktisResep masakan indonesia praktis
Resep masakan indonesia praktisAbu Dapeei
 
Social media for Associations - Tony De Nazareth
Social media for Associations - Tony De NazarethSocial media for Associations - Tony De Nazareth
Social media for Associations - Tony De NazarethNinetyTen
 
[JavaOne Tokyo 2012] JavaFX and Web Integration
[JavaOne Tokyo 2012] JavaFX and Web Integration[JavaOne Tokyo 2012] JavaFX and Web Integration
[JavaOne Tokyo 2012] JavaFX and Web IntegrationKazuchika Sekiya
 
Kid president presentation 2
Kid president presentation 2Kid president presentation 2
Kid president presentation 2OM3283
 
Responsive Design in Higher Education
Responsive Design in Higher EducationResponsive Design in Higher Education
Responsive Design in Higher EducationNavigationArts
 
Xarxes Socials-XSJardelA
Xarxes Socials-XSJardelAXarxes Socials-XSJardelA
Xarxes Socials-XSJardelAJaxofon
 
HMS - Impetech IT Solution Pvt. Ltd.
HMS - Impetech IT Solution Pvt. Ltd. HMS - Impetech IT Solution Pvt. Ltd.
HMS - Impetech IT Solution Pvt. Ltd. vrushali
 
Ba205 sample power_point
Ba205 sample power_pointBa205 sample power_point
Ba205 sample power_pointkathchrs
 
7 Customer Appreciation Ideas Small Businesses Can Actually Use
7 Customer Appreciation Ideas Small Businesses Can Actually Use7 Customer Appreciation Ideas Small Businesses Can Actually Use
7 Customer Appreciation Ideas Small Businesses Can Actually UseCustomericare
 
Planning the marketing of a multi centric diagnostic centre
Planning the marketing of a multi centric diagnostic centrePlanning the marketing of a multi centric diagnostic centre
Planning the marketing of a multi centric diagnostic centreKavita Soni
 
10-step B2B Customer Satisfaction Survey Pre-Survey Check List
10-step B2B Customer Satisfaction Survey Pre-Survey Check List10-step B2B Customer Satisfaction Survey Pre-Survey Check List
10-step B2B Customer Satisfaction Survey Pre-Survey Check ListJohn Coldwell
 
Developing Effective Standard Operating Procedures
Developing Effective Standard Operating Procedures Developing Effective Standard Operating Procedures
Developing Effective Standard Operating Procedures CTSI at UCSF
 
Social Network Analysis Of Intangibles
Social Network Analysis Of IntangiblesSocial Network Analysis Of Intangibles
Social Network Analysis Of IntangiblesAli Anani, PhD
 
Snaky assumptions a creative approach
Snaky assumptions a creative approachSnaky assumptions a creative approach
Snaky assumptions a creative approachAli Anani, PhD
 

Destaque (18)

Zaragoza Turismo 21
Zaragoza Turismo 21Zaragoza Turismo 21
Zaragoza Turismo 21
 
Taiga4lightningtalks
Taiga4lightningtalksTaiga4lightningtalks
Taiga4lightningtalks
 
محمد عساف...مطرب القلوب
محمد عساف...مطرب القلوبمحمد عساف...مطرب القلوب
محمد عساف...مطرب القلوب
 
Resep masakan indonesia praktis
Resep masakan indonesia praktisResep masakan indonesia praktis
Resep masakan indonesia praktis
 
Social media for Associations - Tony De Nazareth
Social media for Associations - Tony De NazarethSocial media for Associations - Tony De Nazareth
Social media for Associations - Tony De Nazareth
 
[JavaOne Tokyo 2012] JavaFX and Web Integration
[JavaOne Tokyo 2012] JavaFX and Web Integration[JavaOne Tokyo 2012] JavaFX and Web Integration
[JavaOne Tokyo 2012] JavaFX and Web Integration
 
Kid president presentation 2
Kid president presentation 2Kid president presentation 2
Kid president presentation 2
 
Responsive Design in Higher Education
Responsive Design in Higher EducationResponsive Design in Higher Education
Responsive Design in Higher Education
 
Xarxes Socials-XSJardelA
Xarxes Socials-XSJardelAXarxes Socials-XSJardelA
Xarxes Socials-XSJardelA
 
HMS - Impetech IT Solution Pvt. Ltd.
HMS - Impetech IT Solution Pvt. Ltd. HMS - Impetech IT Solution Pvt. Ltd.
HMS - Impetech IT Solution Pvt. Ltd.
 
Ba205 sample power_point
Ba205 sample power_pointBa205 sample power_point
Ba205 sample power_point
 
check list
check listcheck list
check list
 
7 Customer Appreciation Ideas Small Businesses Can Actually Use
7 Customer Appreciation Ideas Small Businesses Can Actually Use7 Customer Appreciation Ideas Small Businesses Can Actually Use
7 Customer Appreciation Ideas Small Businesses Can Actually Use
 
Planning the marketing of a multi centric diagnostic centre
Planning the marketing of a multi centric diagnostic centrePlanning the marketing of a multi centric diagnostic centre
Planning the marketing of a multi centric diagnostic centre
 
10-step B2B Customer Satisfaction Survey Pre-Survey Check List
10-step B2B Customer Satisfaction Survey Pre-Survey Check List10-step B2B Customer Satisfaction Survey Pre-Survey Check List
10-step B2B Customer Satisfaction Survey Pre-Survey Check List
 
Developing Effective Standard Operating Procedures
Developing Effective Standard Operating Procedures Developing Effective Standard Operating Procedures
Developing Effective Standard Operating Procedures
 
Social Network Analysis Of Intangibles
Social Network Analysis Of IntangiblesSocial Network Analysis Of Intangibles
Social Network Analysis Of Intangibles
 
Snaky assumptions a creative approach
Snaky assumptions a creative approachSnaky assumptions a creative approach
Snaky assumptions a creative approach
 

Último

B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxpriyanshujha201
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...rajveerescorts2022
 
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLBAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLkapoorjyoti4444
 
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...Sheetaleventcompany
 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1kcpayne
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...daisycvs
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdfRenandantas16
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesDipal Arora
 
Business Model Canvas (BMC)- A new venture concept
Business Model Canvas (BMC)-  A new venture conceptBusiness Model Canvas (BMC)-  A new venture concept
Business Model Canvas (BMC)- A new venture conceptP&CO
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...Aggregage
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Centuryrwgiffor
 
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration PresentationUneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentationuneakwhite
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756dollysharma2066
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756dollysharma2066
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
Phases of negotiation .pptx
 Phases of negotiation .pptx Phases of negotiation .pptx
Phases of negotiation .pptxnandhinijagan9867
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsP&CO
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...lizamodels9
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...amitlee9823
 

Último (20)

B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
 
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLBAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
 
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
Business Model Canvas (BMC)- A new venture concept
Business Model Canvas (BMC)-  A new venture conceptBusiness Model Canvas (BMC)-  A new venture concept
Business Model Canvas (BMC)- A new venture concept
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration PresentationUneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentation
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 
Phases of negotiation .pptx
 Phases of negotiation .pptx Phases of negotiation .pptx
Phases of negotiation .pptx
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
 

Customer Service check list