PC Died? Fix Common Issues

Help! My PC Just Died & Our Techie Is On Vacation! Presented by Kathy Lussier October 13, 2009 [email_address]

Know Your Environment - Security ,[object Object],[object Object],[object Object],[object Object],[object Object]

Know Your Environment – Other Factors ,[object Object],[object Object],[object Object],[object Object],[object Object]

Equipment woes ,[object Object],[object Object],[object Object],[object Object],[object Object]

General rules of thumb when troubleshooting ,[object Object],[object Object],[object Object],[object Object]

Problem – the computer won’t turn on ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Next steps ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Problem: Printing does not work ,[object Object],[object Object],[object Object],[object Object],[object Object]

If the print job is stuck in the computer ,[object Object],[object Object],[object Object],[object Object]

If the top job will not cancel from print queue ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Print Settings to Consider ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Problem: Internet is down ,[object Object],[object Object],[object Object],[object Object]

Is the Internet really down? ,[object Object],[object Object],[object Object]

When your PC is the only one without Internet ,[object Object],[object Object],[object Object],[object Object]

When your PC is the only one without Internet ,[object Object],[object Object]

Problem: I can’t find a file ,[object Object],[object Object],[object Object]

Places to look ,[object Object],[object Object],[object Object],[object Object]

Be aware of file extensions ,[object Object],[object Object],[object Object],[object Object]

Office 2007 Woes ,[object Object],[object Object],[object Object],[object Object],[object Object]

Quick Tips ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Quick Tips ,[object Object],[object Object],[object Object]

Problem: Computer desktop doesn’t look right ,[object Object],[object Object],[object Object]

Check your display settings. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Problem: The CRT monitor is flickering ,[object Object],[object Object],[object Object],[object Object]

Problem: the mouse is acting funky ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Problem: Application locks up (or causes major slowdown) ,[object Object],[object Object],[object Object]

Problem: Computer running slow ,[object Object],[object Object],[object Object]

Check you processes ,[object Object],[object Object],[object Object],[object Object]

Check Event log for errors (Windows 2000/XP) ,[object Object],[object Object],[object Object],[object Object]

Problem: Error messages ,[object Object],[object Object],[object Object]

When all else fails ,[object Object],[object Object],[object Object]

Resources ,[object Object],[object Object],[object Object],[object Object]

PC Died? Fix Common Issues

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