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Predictably Irrational
   Dan Ariely
Behavioural Economics

By understanding our irrational quirks we
can retrain ourselves to make better
decisions

Discover why people fail to reason properly

To help you fundamentally rethink what
makes you and the people around you tick
The Illusion that we
make our own decisions
Organ Donations
                               100
                                                                        100       98        100 100
% of drivers donating organs



                                                                                                               86
                               75


                               50


                               25              28
                                                         17
                                                              12
                                0     4
                                     Denmark   Holland   UK   Germany   Austria   Belgium   France   Hungary   Sweden
Click on the box below if you want to participate
in the organ donor program ! ! ! ! !
                            !
Click on the box below if you don’t want to
participate in the o rgan do n o r pro g ram
! ! ! ! ! !
The Truth About
                Relativity
    Why everything is relative even when it shouldn’t
    be



  We don’t have an internal
value meter that tells us how
much things are worth, rather
 we focus on the advantages
  of one thing over another
We like to
make decisions
  based on
 comparison
The Cost of Zero Cost

Why we often pay too much when we pay
for nothing
Lindt vs Hershey
   ◦ When a truffle was $0.15 and a Kiss was $0.01, 73% of
     subjects chose the truffle and 27% the Kiss
   ◦ When a truffle was $0.14 and a Kiss was free, 69% chose the
     kiss and 31% the truffle
   ◦ According to standard economic theory, the price reduction
     shouldn't lead to any behavior change (relative price and
     expected pleasure should be equal between the two
     experiments)
   ◦ The same experiments were conducted with Kisses going for
     $0.02, $0.01, and free...and free again made a huge
     difference.

• Ariely's theory is that for normal transactions, we consider both
  upside and downside. But when something is free, we forget
The difference between 1¢ and 2¢ is small
but the difference between 1¢ and free is
huge

Amazon

Free can have a great deal of power!
The Cost of Social
       Norms

Why are we so happy to do things but not
when we are paid to

Social Norms vs Market Norms

  These shouldn’t cross over
Social norms such as reciprocity are warm
and fuzzy

Market norms are explicit and hard - you
get what you pay for

E.g. Lawyers working for $30/hour vs
working for free to needy employees

Social norms are more effective in motivating
people
The Power of Price

Why a 50¢ aspirin can do what a penny
aspirin can’t

Placebo Effect

Placebos run on
the power of
suggestion
Does a pricier medicine make us
physiologically better than a cheaper
medicine?

E.g. Velodene capsule @ $2.50 (actually vit C)
- it worked!

When the “pain relief” was dropped to 10¢ -
it only worked for half the people
The context of our
     character


Why are we so
dishonest and what
can we do about it?
2 types of dishonesty

  Typical Crook

  The person who considers themselves
  honest
Honesty connected with
our desire to please

Comply with societies
ethics

  Makes us feel good
The Ten
Commandments Test

  Benchmark of
  Ethical Thought
Cheating is one step
removed from cash

Cashless Society - We
need to realise this as
days of cash are
coming to a close
Where are the free
    lunches?
We are far less rational in our decision
making than standard economics assumes

Our irrational behaviours are systematic and
predictable

Wouldn’t economics make a lot more sense if
based on we actually behave rather than
how we should behave?

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Predictably Irrational by Dan Ariely

  • 2. Behavioural Economics By understanding our irrational quirks we can retrain ourselves to make better decisions Discover why people fail to reason properly To help you fundamentally rethink what makes you and the people around you tick
  • 3. The Illusion that we make our own decisions
  • 4. Organ Donations 100 100 98 100 100 % of drivers donating organs 86 75 50 25 28 17 12 0 4 Denmark Holland UK Germany Austria Belgium France Hungary Sweden
  • 5. Click on the box below if you want to participate in the organ donor program ! ! ! ! ! !
  • 6. Click on the box below if you don’t want to participate in the o rgan do n o r pro g ram ! ! ! ! ! !
  • 7. The Truth About Relativity Why everything is relative even when it shouldn’t be We don’t have an internal value meter that tells us how much things are worth, rather we focus on the advantages of one thing over another
  • 8. We like to make decisions based on comparison
  • 9.
  • 10.
  • 11.
  • 12.
  • 13. The Cost of Zero Cost Why we often pay too much when we pay for nothing
  • 14. Lindt vs Hershey ◦ When a truffle was $0.15 and a Kiss was $0.01, 73% of subjects chose the truffle and 27% the Kiss ◦ When a truffle was $0.14 and a Kiss was free, 69% chose the kiss and 31% the truffle ◦ According to standard economic theory, the price reduction shouldn't lead to any behavior change (relative price and expected pleasure should be equal between the two experiments) ◦ The same experiments were conducted with Kisses going for $0.02, $0.01, and free...and free again made a huge difference. • Ariely's theory is that for normal transactions, we consider both upside and downside. But when something is free, we forget
  • 15. The difference between 1¢ and 2¢ is small but the difference between 1¢ and free is huge Amazon Free can have a great deal of power!
  • 16. The Cost of Social Norms Why are we so happy to do things but not when we are paid to Social Norms vs Market Norms These shouldn’t cross over
  • 17. Social norms such as reciprocity are warm and fuzzy Market norms are explicit and hard - you get what you pay for E.g. Lawyers working for $30/hour vs working for free to needy employees Social norms are more effective in motivating people
  • 18. The Power of Price Why a 50¢ aspirin can do what a penny aspirin can’t Placebo Effect Placebos run on the power of suggestion
  • 19. Does a pricier medicine make us physiologically better than a cheaper medicine? E.g. Velodene capsule @ $2.50 (actually vit C) - it worked! When the “pain relief” was dropped to 10¢ - it only worked for half the people
  • 20. The context of our character Why are we so dishonest and what can we do about it?
  • 21. 2 types of dishonesty Typical Crook The person who considers themselves honest
  • 22. Honesty connected with our desire to please Comply with societies ethics Makes us feel good
  • 23. The Ten Commandments Test Benchmark of Ethical Thought
  • 24. Cheating is one step removed from cash Cashless Society - We need to realise this as days of cash are coming to a close
  • 25. Where are the free lunches? We are far less rational in our decision making than standard economics assumes Our irrational behaviours are systematic and predictable Wouldn’t economics make a lot more sense if based on we actually behave rather than how we should behave?

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  25. \n