Engaging learners is a difficult task. They are constantly confronted with distractions and demands on their time. So how can we create instruction that pulls learners into the content and helps them gain the knowledge required to be successful? How do we grab and hold a learner's attention? How do we motivate them to engage with the content we are teaching? Participate in this session and engage in solving this mystery in this interactive, presentation. Based on the bestselling book, The Gamification of Learning and Instruction, this session includes many examples of using game-elements, game-thinking, and gamification to engage and motivate learners. And, yes, you will play a polling game in this session. Discover firsthand how research-based practices and game-thinking are used to engage learners, increase learning, and lead to performance driven results.

1. Follow on Twitter:@kkapp for updates, slides & additional ideas.
By Karl M. Kapp
Bloomsburg University
Author of Gamification of Learning &Instruction
Download Slides & Notes at: www.karlkapp.com/kapp-notes
Course on Gamification Available at: www.Lynda.com
Case of the Disengaged
Learner

2. For:
Notes/Slides
Additional Ideas
www.karlkapp.com
www.karlkapp.com/kapp-notes

3. Take Your Learning One
Step Further
Get your copies at the
ATD Bookstore
or
td.org/kkapp.

4. Bring Karl to speak to your
organization for a workshop or
keynote.
Contact him at
karlkapp@gmail.com
Or on his web site at:
http://karlkapp.com/contact/

5. Design Takeaway Challenge

6. Karl M. Kapp
and
TechKnowledge 2015
Present:

8. It started out like any other day at the office…

9. I had just ventured out on my lunch break….
when she showed up

10. Hi ya boss.

11. Hey, I need your
help and I need it
fast.

12. On my lunch
break?

13. Learners are disengaged all
over the city, I need to
know why and how to fix it.

14. I started to imagine the chaos, the agony, the
snoring….

15. Then she zoomed off into the cityscape…

16. We’ve got to solve this mystery. Help me
figure out the clues …and fast.

17. Text KarlKapp to 37607
First, take out your text
machines.
K a r l K a p p

18. Choose your disguise…

19. Stakes are high and time is short.

20. Learners are not Engaged? Why?
Learning Eagle
October 30, 2014See Section F for Coupons
Investigation Opened
By Harry James
Las Vegas, NV– It started out as
just another normal day. Larry
the Learner had just sat at his
desk to embark on a learning
journey. A journey that turned
horrific within only a few
moments.
The result is unnecessary
incident that could and should
have been avoided by having
the right instructional strategy
coupled with the right content.
The news of disengagement was spreading…

21. We need to find Ivan…the Informant...

22. I knew one of his old hangouts...

23. He was about as friendly as a clown with no
rubber nose.
Hello, again clueless…

24. Look I am going to ask you a question
about engagement, let’s see if you know
the answer.

25. How many times a day does the average
person check their cell phone?

26. The average person in the US checks
their cell phone 150 times a day that’s
about 9 times an hour.
People send or receive an
average of 41 text messages
per day.,
Smartphones users spend
over 2.5 hours a day on their
phones—32% of that time
playing games.

27. Wait, let me Tweet about that…

28. Really?Well here are more interesting
statistics…not positive but
interesting.

29. “A study of 2,300 people found only 6%
of organizations are successful in
influencing behavior change among
employees.”
--Al Switzler

30. According to Gallup, 7in 10 American workers are
“not engaged” or “actively disengaged” in their
work.

31. This means they are emotionally
disconnected from their workplaces
and less likely to be productive.

32. A Gallup poll found that the average
company has as many as 18% of employees
who are actively disengaged.

33. Exude negativity.
Aren’t interested
in learning or
development.
Putting in Time.
Aren’t interested in
anything related to
the company.
Close themselves out
of solutions to
organizational
problems.
Thwart efforts for
improvement.

34. I’m not disengaged.
….oh look a
squirrel.

35. This question will give you a clue to
engaging learners. Riddle me this…
Ivan had another question for me…I was the
one who was supposed to be ask’n questions….

36. Do learners remember facts better
when presented in a bulleted list or
when presented in a story?

39. Research shows humans
have an inclination toward
stories

40. Yep, People tend to
remember facts more
accurately if they encounter
them in a story rather than
in a list.

41. Now get out of here…

42. This mystery of the disengaged learner was
starting to take shape…

43. Let’s brief the boss on what we know so far…

44. Let’s brief the boss on what we know so far…
Well?
Ah, umm?

45. So what have we
learned so far?

46. So far, so good. Follow the next clue on the
matchbook I found in my desk drawer….

48. I arrived at the place on the matchbook, as
shady as a clump of oaks caught in an eclipse…

49. Enter Question TextWhat could this location and clue mean??? Tell me.
Does engaging instruction start with…

50. Action draws in the learner and
encourages further engagement.

51. Make the learner do something
Answer a question
Identify a procedure.
Make a decision.
Solve a mystery.
Confront a challenge.
Solve a Problem.
Write a proposal
Hands On

52. Create Open Loops
Law &
Order

53. Just as I was leaving, I found another
matchbook.

54. Twittermission
Get the Notes/Slides
& Additional Ideas
www.karlkapp.com/kapp-notes

55. Learning be easy so we don’t discourage the
learners?
or
Challenging where some learners will struggle?

56. Look! Things that are too easy or too difficult will
not pique a learner’s interest because they lead to
boredom or frustration.

57. Let me show you Clyde’s
folder on this subject.

58. Do you know what
elements contribute to
flow?

59. Achievable Task
Clear Goals
Control Over Actions
(Autonomy)
Concentration

60. You can also add elements such as …

61. You can also add elements such as …Novelty
Inconsistency
Complexity
SurpriseIncomplete
information
Unpredictable Future

62. Give them the Kobayashi Maru of challenges.

63. Interesting stuff, but I was getting hungry.

64. I knew a little diner where L&D folks hung out.

65. I saw her across the diner, the mysterious
Learning Lady.

66. Here are some more
matches for your boss. She
smokes a lot.
She shouldn’t smoke.

68. Put the learner at risk.
or
Let the learner safely explore the environment.

69. No risk, or danger equal no skin in the
game.
For engagement, put the learner
emotionally involved by putting him or
her at “mock” risk.

70. Losing (points, game)
Not Solving the Problem
Social Credibility
Recognition
Then they mysterious stranger started
talking about what learners can “risk”…
Starting Over
Multiple Lives

71. In games, for example, failing is allowed, it’s
acceptable, and it’s part of the process.

72. Thanks, great info.

73. We need to brief the boss lady…let’s go.

74. First let’s get our
thoughts together….

75. Ok, good work detectives, I think you solved the
case of the disengaged learner.

76. But, here are three more tips to engage
learners, give them:
- Multiple, Realistic Scenarios (case studies)
- Provide a Question Protocol
- First-Person “Thinkers”

77. Ok so for what type of
knowledge is a
matching game most
appropriate?
She turned on her computer to show me an
example…

79. Provide a list of prompts or questions to
help trigger thoughts and question sets.
Check out this folder.

81. Create a learning documentary of
how to do a job, how decisions are
made, how dots are connected.
Then she turned on the oldest TV I’d ever
seen…to some Reality TV show…What was this?
Appointment Television?
Show learners how experts think
through problems and solve them.
It’s a “think aloud.”

82. Alright, detectives let’s
close the case.

83. Wait, one more piece of evidence, looks like
the case is still open….

84. Wait, one more piece of evidence, looks like
the case is still open….

85. Sorry boss, we are out of time, we’ll have to
solve that case at another ATD presentation.

86. Text LEAVE to 37607

87. Have a good afternoon.
See ya on the strip.

88. The End

89. Credits:
Detective Artwork Courtesy of Vanessa Bailey
Other art is Microsoft Clip Art
Audience Response by Poll Everywhere

90. Now for the Takeaway
Challenge

91. Now for the Takeaway
Challenge
1) Story/Characters
2) Polling/Audience Input
3) Humor
4) Mystery/Curiosity
5) Blend story/instruction
6) Suprise
7) Winners/Teams
8) Open Loop

92. Oh, which team won?

93. Questions?

94. Thank you and
Remember For:
Notes/Slides
Additional Ideas
www.karlkapp.com
www.karlkapp.com/kapp-notes

95. Bring Karl to speak to your
organization for a workshop or
keynote.
Contact him at
karlkapp@gmail.com
Or on his web site at:
http://karlkapp.com/contact/

96. Take Your Learning One
Step Further
Get your copies at the
ATD Bookstore
or
td.org/kkapp.