2. Questions to Ask?
• What is the outcome of the game?
– What do we want the learner to know how to do
when done playing the game?
• What are the tasks that must be
demonstrated in the game to achieve the
outcome?
• How can we verify the outcome as been
achieved?
5. Gaming
(Serious ) Games Gamification
Simulation Points, Badges, Levels
Whole Part
Playful Design
Toys
Playing
From Game Design Elements to Gamefulness: Defining “Gamification”, Deterding, S. et. al
6. Elements of a Game Design
Process/ Document
• Overview of Concept
• Desired Outcomes
• Instructional Objectives
• Tying Assessment to Gameplay
• Game Play Strategy
• Description of Characters (if any)
• Game Environment
• Description of How Game is Played
• Reward Structure
• Look and Feel of Game
• Technical Specifications
• Timeline
10. Tying Assessment to Gameplay
Concept to be In‐Game Activity Assessment of Learning
taught
Example:
Closing the sale. Select Right Closing Track # of Attempts
the first time
11. Gameplay Strategy
Game Play Strategy
Exploration/Simulation /Free Play Area
Branching story, On‐Line Board Games
Matching, Trivia Games, Drag and Drop Games
12. Level of Interactivity
Type of Type of
Game Play Low Medium High Knowledge
(Customer Taught
Development)
Exploration/Simulation Problem‐
Engine/Free Play Area Solving
Branching story, On‐Line Conceptual
Board Games Knowledge/
Rules
Matching, Trivia Games, Declarative
Drag and Drop Games Knowledge/
Fact/Jargon
13. Designing Performance‐Based Instruction
Facts Concepts Rules
- Elaborating - Examples - If-Then
- Organizing - Non-Examples - Cause/Effect
- Association - Attribute Classification - Concept Application
Procedures Principles Problem-Solving
- Whole to Part Review - Teach Model - Multiple Scenarios
- Learn Parts - Behavior Checklist - Professional Experiences
- Assemble Procedure - Examples - Realistic Application
14. Type of Instructional Strategy Gameplay Developed
Knowledge
15. Description of Characters
Name Role/ Position Gender Attitude Attire Represents
John Potential Male Friendly Shirt tie, Suit‐no Elusive potential customer.
Customer jacket
Mary Sales Female Helpful Business Casual Proper procedure for
Representative initiating potential customer
contact.
Lou Ann Co‐Worker Female Unfriendly Business Casual Provides critical information
regarding pre‐qualification of
potential customer.
USER New Sales N/A N/A N/A Person who needs to pre‐
Representative qualify John during the case
study.
22. Create a Game
• Sales or Customer Service
– Develop idea and create one page game‐design
document of idea.
• Use Post‐It Notes to write down one idea per note of
something in your game. (two avatars to present
content)
– Present idea to all teams (poster session)
– Steal “best” ideas and incorporate them into your
game.
– Report “new and improved” game to room.