Sprint Transportation & Distribution Solutions

Transportation and
Distribution
Solutions Overview

© 2011 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant afﬁliates and may contain restricted,
095650
conﬁdential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.

Introduction

Transportation and Distribution Agenda
Discussion points for Sprint solutions for transportation and distribution companies

• Trends
• Challenges
• Solutions
• Additional information

© 2011 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted,
confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.

Introduction

Transportation and Distribution Trends
With close ties to the success and failure of other industries, transportation and
distribution has felt the effects of today’s economy

$

Controlling costs Increasing need for end-to- Tightening federal
end supply chain visibility regulations
•  Forcing continual cost cuts and increased •  Improving order fulfillment and customer •  Tightening governmental regulations
efficiencies due to extremely low profit margins satisfaction with real-time inventory tracking from (FDA/ DEA/ DOD/ Homeland Security/
the field DOT) demand additional expenses and
•  Growing sensitivity to fuel price fluctuations that place greater burdens on business
represent one of the industry’s major costs •  Providing visibility into shipment deliveries to
operations related to drivers’ hours of
decrease theft and improve estimated time of
•  Strengthening of safety, security, risk service, driver logs and material safety
delivery
management and additional funding
•  Increasing demand for technology solutions that
•  Consolidating to deal in large volumes and allow real-time tracking of mobile workforces to
negotiate lower prices with suppliers and retailers monitor delivery status and improve exception
management process at customer sites
•  Spending more time on training and worker
retention programs with annual driver turnover up
to 100% and warehousing turnover around 60%


Introduction

Transportation and Distribution Challenges
Transportation and distribution companies are facing significant challenges that can
often be alleviated through the use of innovative solutions

Increasing operational Addressing economic and Maintaining competitiveness
efficiencies regulatory affairs in the marketplace
•  Improving real-time field communication •  Improving fleet safety and driver safety •  Increasing the ability to meet customer’s
among various worker groups (OSHA Safety Compliance) order fulfillment expectations
•  Tracking and managing fleets, inventory •  Adhering to DOT/ Hours of Service (HOS) •  Implementing plans based on actual demand
and people in real time to increase visibility regulations and order status versus forecasting
into movement of physical assets and •  Enabling Fuel Tax Reporting (IFTA) and •  Improving fuel efficiency for successful
information flow mile tracking operations and company survival
•  Improving efficiency of logistics, delivery, •  Adhering to Emission Control (EPA), idle •  Improving in-building connectivity within
inventory management and sales time and cargo security regulations warehouses and distribution centers for
operations via integration of back-end effective communication and inventory
systems and field data control


Solution: Fleet Management
Increase operational efficiencies, address economic and regulatory affairs and
maintain your company’s competitive edge in the marketplace

Direct Connect
Solutions

Mobile Resource Electronic On Board
Management Recorder

By utilizing Fleet Management solutions, transportation and
distribution companies can:
•  Improve levels of customer service
•  Implement consistent business processes across your on-site and
mobile user base
•  Enable device-based mobile timecards to capture time in and out on
customer location and break time
•  Implement GPS tracking of delivery worker locations and hours along
with automated Proof Of Delivery and Exception Management

GPS: Requires GPS & Java-enabled device. GPS reliability varies by environment. Use without a plan that includes data is 3¢/kb).© 2011 Sprint. This information is
subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted, confidential or privileged materials
intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.


Mobile Resource Management
Keep drivers connected in the field, enabling them to effectively meet customer needs

Know your fleet’s location, analyze driver behavior and make appropriate
changes based on easy reporting with real-time updates from the field. Applications Include:
•  Utilize vehicle tracking for optimized dispatching and scheduling of •  AirClic®
routing, enabling more stops with fewer trucks, as well as reliable
communication of delivery time windows •  Xora® GPS
TimeTrack™
•  Locate fleet vehicles and track routes in real time via intuitive map-based
interfaces •  TeleNav Asset Tracker
•  Improve employee driving habits with instant feedback on risky •  Cheetah Software
maneuvers and coaching tools for supervisors
•  Actsoft®
•  Leverage GPS-based turn-by-turn dynamic voice and onscreen routing
•  Enable device-based mobile timecards to capture time in and out •  AIRCHARGE
•  Enter orders, check inventory or validate delivery accuracy •  Air-Trak
•  Electronically capture signatures at the time of delivery •  Sprint Workforce
Locator



Case Study
Sprint helps major electrical distributor improve efficiencies of delivery operations

Challenge
•  More than 600 drivers utilized paper time sheets to document hours of
service, resulting in confusion and a lack of accountability
•  Unable to provide customers with accurate ETA’s with no way to track drivers
in the field
•  Limited delivery status information impeded the back-office from efficiently
routing drivers from one site to the next

Solution
•  Implemented GPS tracking with picture capabilities and web-based reporting
to provide visibility into deliveries and status
•  Utilized mobile applications run on Direct Connect devices to automate time
keeping, location tracking and electronic Proof of Delivery / signature capture

•  More than $5 billion in revenue Bottom line
•  Approximately 8,500 employees •  Improved customer satisfaction with web-based reporting and real-time job
•  Company is a leader in the distribution status visibility to provide accurate ETA’s and to resolve customer disputes
of high-quality electrical,
telecommunications and networking •  Increased cost savings and significant reduction in driver overtime with
products electronic bookkeeping and time sheets
•  Supply chain management and logistics
services are also among their many •  Increased efficiency with visibility into the field, resulting in optimized routing
expertise

GPS: Requires GPS & Java-enabled device. GPS reliability varies by environment. Use without a plan that includes data is 3¢/kb). Direct Connect: Nextel and
PowerSource devices operate on the Nextel National Network. Sprint devices operate within certain EVDO Rev-A coverage areas on the Sprint 3G network. © 2011
Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted, confidential or
privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.


Case Study
Sprint helps a major food wholesale distributor to increase their revenue by automating
their job delivery process

Challenge
•  Lack of visibility into location, delivery route and job status

•  Poor communication between delivery drivers and dispatch office
•  Management wanted to track delivery activity and fleets to manage the entire
delivery process more efficiently

Solution
•  Field fleet and asset management solution on the Sprint 3G and 4G networks
•  In-vehicle unit with a Sprint embedded modem that transmits order and truck
status information in real time
•  Management tracks asset location and work order and inventory status
continuously

Bottom line
•  Customer was able to fully automate labor-intensive, error-prone processes
with minimal training for drivers and field personnel
•  Real-time monitoring of routes allowed the company to quickly identify
deliveries that are falling behind and to take immediate actions
•  Achieved financial and operational efficiency

Coverage not available everywhere. Sprint 4G network reaches over 70 markets and counting, on select devices. Sprint 3G network reaches over 274 million people.
See sprint.com for details. © 2011 Sprint. © 2011 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant
affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure
is prohibited without authorization.


Case Study
Sprint helps a furniture rental and distribution company increase operational efficiencies
through route optimization solutions

Challenge
•  Dispatchers relied on printouts to calculate routes and posted updates on
paper copies of each truck’s manifest
•  Establishing the best routes for pick up and delivery of furniture required up to
4 hours, based solely on dispatcher experience
•  If a truck ran late and delivery window was missed, the driver was required to
rearrange his load mid-route, causing further delay
•  Overtime hours soared and fuel costs were out of control

Solution
•  Company selected the Cheetah Deliver™ System to optimize routing,
scheduling and delivery and dispatch operations
•  Managers and dispatchers can now see, graphically, where each truck is on
its assigned route
•  When a delay occurs, the system suggests alternative route and decision-
making has become easier and more effective

Bottom line
•  Reduced overtime payments by 27% in the first month

•  Due to more efficient routing the company benefited from significant fuel costs
reduction
•  Transportation managers now have the information to coach drivers on ways
to save time and improve service levels.
•  Increased customer satisfaction with the services provided



Case Study
Sprint helps a large truckload carrier track, route and analyze their fleet information,
increasing productivity and driving down costs

Challenge
•  Unable to know driver’s whereabouts and provide customer with an accurate
ETA
•  Experienced increased costs with the inability to hold drivers accountable in
the field

Solution
•  Implemented route-tracking devices to improve drivers’ day-to-day
performance
•  Eliminated excess idle time that resulted in additional costs
•  Held employees accountable with daily reporting on idle time, speed history,
•  Family-owned business
hard braking counts and a location map of where each incident occurred
•  Established in 1947
•  Has grown into one of the largest truckload
carriers Bottom line
•  Serves steel, manufacturing and food
•  Decreased idle time from an average of 8 hours per day to 30 minutes
industries
•  Goal is to provide best-in-class customer
per day
service •  Improved fuel economy due to reduced idle time and out of route miles

•  Reduced insurance costs due to fewer accidents
•  Saved approximately $1 million per year overall with the tracking solution



Electronic On Board Recorder (EOBR)
Maximize delivery schedules, optimize routes and reduce costs with real-time
access to data and driver logs

Electronic on Board Recorders track GPS data, engine
diagnostics, IFTA mileage reporting, odometer readings, fuel
efficiency, Electronic Hours of Service and other fleet data
right from mobile devices.
•  Use GPS to track mileage and job locations
•  Automate regulatory compliance data collection for HOS,
IFTA, Idle Time (EPA) and chain-of-custody requirements
•  Ensure safety and fleet performance with automated
maintenance reporting and real-time engine diagnostics
•  View engine diagnostics, hard-braking, engine idling,
speeding, RPMs, odometer readings, mileage and
fuel efficiency
•  Access vehicle, driver and fleet performance reports,
and logs needed to properly file international Fuel Tax
Agreement (FTA) information and record payroll

GPS: Requires GPS & Java-enabled device. GPS reliability varies by environment. Use without a plan that includes data is 3¢/kb). TELENAV is a trademark of Telenavigation,
Inc.© 2011 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted, confidential or
privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.


Case Study
Sprint helps C&K Trucking (Intermodal) transform their operations and increase
profitability
Challenge
•  Needed to improve the performance of their trucks

•  Needed to ensure the safety of their drivers, while lowering costs to improve
profitability

•  Headquartered in Chicago, Illinois
•  One of the largest intermodal trucking Solution
companies •  Sprint and RouteTracker powered by Xata Turnpike®
•  Specializes in the drayage of containers
and trailers between ports, railroads •  GPS solution to meet their needs and achieve results to help reach their goal
and shippers
•  Has 420 trucks, nine terminals, 92 •  Route Tracker is an Electronic On Board Recorder (EOBR) that collects GPS
company drivers, more than 300 owner- data and diagnostic information among vehicle fleets
operators and 300,000 moves annually
•  Mission is to become a premier
intermodal logistics and drayage Bottom line
company by providing reliable, safe,
“value-added” drayage services •  Standard operating procedures have improved significantly
•  Completing the IFTA information now takes less than a day (2-3 weeks
previously) and has reduced the need for two workers, saving an estimated
$100,000 per year
•  Miles per gallon increased from 5.75 to 6.2 for company drivers, increasing
fuel economy by 7.8% and saving $150,00 annually in fuel costs
•  Safety improved with a 75% reduction, decreasing from 12 accidents to 3 at
an average of $5,000 per accident this results in savings of $45,000 per year

GPS: Requires GPS & Java-enabled device. GPS reliability varies by environment. Use without a plan that includes data is 3¢/kb). © 2011 Sprint. This information is

Solution: Asset Management
Increase operational efficiencies, address economic and regulatory affairs and
maintain your company’s competitiveness in the marketplace

Asset Management
Solutions

Location-Based
Services

By utilizing Asset Management solutions, transportation
and distribution companies can:
•  Improve cash flow, order fulfillment processes and customer
satisfaction and retention
•  Facilitate efficient transport of goods and delivery operations
•  Manage inventory and sales channel operations
•  Perform real-time network updates that speed supply chain
management and cash flow



Location-Based Services
Increase your company’s competitiveness with the ability to track vehicles and jobs,
providing delivery information in real time to improve customer service

With built-in GPS receivers, most Sprint devices work in tandem with location-based
applications to pinpoint whatever you’re tracking - in seconds. With GPS software,
Applications Include:
you can know where your workforce and vehicles are at all times, optimizing your
assets and responding to customer needs immediately by integrating with existing •  AirClic®
back-office systems. •  Xora® GPS TimeTrack™
•  Track data on mobile workers, assets, inventory, jobs and events •  TeleNav Asset Tracker
•  Dispatch jobs, receive status updates and pinpoint worker locations •  Cheetah Software
•  Enable mobile workers to access job info, transmit data and receive driving •  Actsoft®
directions
•  Turnpike® RouteTracker
•  Expedite jobs by tracking the time, tasks and location of your mobile workers
•  AIRCHARGE
•  Optimize scheduling and dispatching to coordinate routes and loads
•  Air-Trak
•  Provide current information on traffic, weather and road conditions
•  Sprint Workforce Locator
•  Track hours and cut travel time while reducing overtime and unauthorized mileage
•  Enable exception reporting, including speed, stops and mileage

intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization..


Case Study
Sprint helps major electrical distributor improve delivery operations efficiency

Challenge
•  Used radios and phone calls to ensure delivery.

•  Company struggled to provide customers with accurate ETA’s.
•  Expansion was impeded by the need to open local offices and hire more
dispatchers in target markets, making expansion difficult due to curtailed
margins

Solution
“ My operations department went from 10 dispatchers to
•  JS Logistics spent two years searching for the ideal system before selecting
5, and I was able to increase my volume from 3,000
deliveries a day to about 7,000 deliveries.” the Cheetah Delivery route optimization and dispatch application

John Cochran, President Bottom line
JS Logistics
•  Staff can accurately predict when couriers are going to arrive and the
company can proactively deal with delays
•  Previously, when a customer called to ask when a courier would arrive, the
CSR had to transfer that call to dispatch. Now 99% of the calls are dealt with
by CSR’s in seconds
•  Predicted cost of operations in Kansas City are 20-30% lower than any of his
competitors
•  Now able to expand into new markets without the need to add more
dispatchers



Case Study
Sprint helps portable storage and moving company, 1-800 Pack Rat, improve worker
productivity and fuel efficiency in the field
Challenge
•  Drivers used online mapping solution to map out customer locations

•  Online mapping solution became inefficient as new deliveries were added
throughout the day to driver schedules, resulting in managers providing
directions over the phone
•  No method to audit locations of portable units to ensure deliveries were made
and customers receive their orders
• Storage company
• Offers portable storage units that are delivered to a
customer’s home or business Solution
• Has more than 37 company-owned and franchise-
•  Turned to a GPS navigation and tracking application to help route drivers to
owned locations
• Located throughout 21 states customer locations using GPS capabilities on their devices
•  Enabled facility management team to manage the schedule, locate trucks in
the field and monitor the safety and policy compliance of drivers
•  Allowed drivers to receive schedule changes in the field with information
provided electronically through the workers’ devices

Bottom line
•  Improved efficiency with drivers’ ability to easily find a customer address and
electronically receive schedule changes in the field
•  Enhanced customer service with accurate, real-time navigation information
resulting in maximized fuel efficiency
•  Increased employee accountability to ensure company resources are being
used effectively



Case Study
Sprint helps California food and beverage distributor maintain their competitive edge with
merchandising solutions

Challenge
•  Supervisors had no visibility into activities performed by sales &
merchandisers (time spent in each location, overtime, mileage)
•  Needed optimum allocation of workers/ jobs to different stores

•  Needed to comply with Safety/Labor laws (e.g. proof of break)
•  Needed proof of jobs done in line with supplier requirements

Solution
•  Rugged wireless devices with a mobile tracking application automatically
captures timesheet data and integrates data with payroll system
•  The solution also provides mileage reports, work status indicator and worker
and fleet productivity summary reports
•  Instant GPS visibility of all workers, including the location, date and start/
break/finish time streamlines supervising
“We can never be confident that
timesheets and mileage reported by our
merchandisers are accurate…but we Bottom line
can’t prove it, so we pay …” •  Reduced overtime by 54%
- Food & Beverage Distributor
•  Productivity gains over 14%
•  Almost $1M in annual cost savings

•  ROI realized within one month of solution deployment


Solution: Mobile Worker Productivity
Contain costs and increase operational efficiency and productivity by turning vehicles
into full-featured communications centers

Mobile Worker Productivity
Solutions

Mobile Field Service
Connectivity Automation

By utilizing Mobile Worker Productivity solutions, transportation and distribution
companies can:
•  Improve fuel costs and employee efficiency and safety through enhanced data,
applications and management reports
•  Manage maintenance with service reminders, alerts and tracking to prolong vehicle
life and optimize performance
•  Enable employees to access the Internet and company networks quickly and easily
via multiple devices



Mobile Connectivity
Turn company vehicles into mobile Wi-Fi hotspots to keep employees securely
connected while on the go

Get improved responsiveness, efficiency and cost controls for
your sales reps, drivers and dockworkers. With Sprint devices and
the dependability of the Sprint 3G and 4G networks, quickly
connect with customers, vendors and co-workers, and update
data on the spot.
•  Provide secure, reliable connectivity for multiple devices,
including laptops, smartphones and mobile devices
•  Allow employees to access critical information on the go
•  Deliver simple, consistent connectivity, without the need to
reconnect when travel includes multiple stops or locations with
varying coverage
•  Process order fulfillment, product delivery and accounting
logistics faster
•  Extend proprietary applications and databases to reach virtually
anywhere
•  Monitor order activity and shipment status, review schedules,
meetings and inventory levels, and automatically populate order
information into databases from smartphones or laptops
•  View and update key client metrics from the field

Coverage not available everywhere. Sprint 4G network reaches over 70 markets and counting, on select devices. Sprint 3G network reaches over 274 million people. See sprint.com
for details. © 2011 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted, confidential
or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.


Field Service Automation
Spend more time maintaining effective operations and less time focusing on paperwork

Cut material costs, plan routes and load more effectively,
and provide your drivers with remote access to the important
data they need to get their jobs done.
•  Access real-time systems for Customer Relationship
Management (CRM) and Sales Force Automation (SFA)
•  Update important information for customer and sales from
just about anywhere employees are located
•  Track and manage leads, contacts, accounts and
schedules; respond to new opportunities; and close more
deals
•  Manage your sales force and generate accurate forecasts
to make more informed decisions
•  Reduce driver log reporting mistakes by allowing drivers to
log their status immediately from their mobile device

Motorola ES400S


Why Sprint?

Industry Leadership
Sprint is a recognized and award-winning provider

Sprint ranks #1 among national carriers in wireline
Enterprise Data Value*
*Sprint tied with another carrier. National carriers include AT&T, CenturyLink, Global Crossing, Level 3, Qwest
and Verizon.
– 2010 ATLANTIC-ACM Business Connectivity Report

Sprint ranks #1 among national carriers in wireline
Business Customer Service*
*National carriers include AT&T, Century Link, Global Crossing, Level 3, Qwest and Verizon.
– 2010 ATLANTIC-ACM Business Connectivity Report

Sprint ranks #1 in overall satisfaction for wireless voice
and data services among large business customers.
– Yankee Group, U.S. Carrier Satisfaction Survey, 2010

Product Leadership Award, MPLS Network Service Level
Agreements, North America
Sprint combines high-level network performance and aggressive SLA terms to create a competitive
differentiator.
– Frost & Sullivan, 2010

“Top Provider of MPLS Services”
IT professionals name Sprint best provider of MPLS in overall score, ranking highest in the value and
technology category and finishing a close second in customer service.
– Nemertes Research, 2010


Why Sprint?

Business Focus and Support
Sprint has the people, network and partners dedicated to support the unique needs of
business customers

Sprint offers dedicated support, plans and devices to meet
the needs of today’s business customers.
•  Specialized care designed to handle needs specific to
business
•  Business Device Select for the best pricing on new
equipment
•  Promotions and credits for transferring from other carriers
to Sprint
•  Ready Now for Business in-store device setup
•  Robust portfolio of business-ready devices to help meet
business needs including cutting-edge smartphones,
mobile broadband devices and rugged phones


Why Sprint?

Sprint Sustainability
Sprint is committed to being a corporate leader in environmental responsibility with
initiatives to help reduce their environmental footprint

•  Sprint pledges to reduce greenhouse gas emissions, increase the
deployment of renewable energy and continue aggressive device recycling
efforts through the Sprint Buyback Program
•  Sprint engages in environmentally responsible business practices,
including "green" IT, waste-reduction efforts, e-billing, procurement, Device
Eco-Criteria and a strong environmental employee-engagement program
•  Sprint Device Eco-Criteria aims to reduce chemicals in products and
eliminate unnecessary packaging for eco-friendly devices

Newsweek ranks Sprint the most environmentally
responsible provider among national carriers
- Newsweek Green Rankings based upon environmental impact, green policies
and performance, and reputation survey scores as of Sept. 21, 2009


Additional Information

Your business is more powerful with Sprint. With excellent
value, the latest devices and solutions, a nationwide 3G
network and a blazing-fast 4G network, Sprint is the perfect For more information,
provider for transportation and distribution companies.
contact your Sprint
representative or visit
sprint.com/business

Coverage not available everywhere. Sprint 4G network reaches over 70 markets and counting, on select devices. Sprint 3G network reaches over 274 million people. See sprint.com
for details. © 2011 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted, confidential
or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.

Sprint Transportation & Distribution Solutions

Recomendados

Recomendados

Mais conteúdo relacionado

Mais procurados

Mais procurados (18)

Destaque

Destaque (20)

Semelhante a Sprint Transportation & Distribution Solutions

Semelhante a Sprint Transportation & Distribution Solutions (20)

Último

Último (20)