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School of Science, Technology, Engineering and Math
ITMG624: Information Technology Project Management
Credit Hours: 3
Length of Course: 8 WeeksPrerequisite(s) None
Table of Contents
Instructor Information
Course Submissions
Course Description
Grading Rubric
Course Scope
Grading Scale
Course Objectives
Course Outline
Course Delivery Method
Policies
Resources
Academic Services
Evaluation Procedures
Selected Bibliography
Instructor Information
Instructor: Dr. Austin.Umezurike [biography]
Email: [email protected] at any time.
Telephone:
Office Hours: 6-9PM EST (M-F)
Table of Contents
Course Description (Catalog)
This course explores successful project management for
information technology projects. The System Development Life
Cycle (SDLC) models are defined including the waterfall,
spiral, incremental release, and prototyping models. Students
will differentiate between these models and apply corresponding
project management methods to identify critical checkpoints
and reviews. Risk management, as applied to technology
projects, is examined. Key project indicators are discussed, and
students will explore defining measurement criteria for
determining critical success factors on a project. The course
defines the application of knowledge, skills, tools, and
techniques to project activities and includes a tutorial for
Microsoft Project. Emphasis is placed on the three dimensions
of the information technology project constraints: scope, time,
and cost. Students are recommended to have access to Microsoft
Project. Course software requirements with the appropriate
versions are listed under the Resources.
Table of Contents
Course Scope
This course provides students with the foundations for effective
project management in modern organizations. The course begins
with a comprehensive introduction to the main components of
the project management discipline. Specifically, a
comprehensive and thorough examination of the five project
management process groups will increase the knowledge and
understanding to oversee critical projects. Students will
understand the challenges of initiating a project and developing
a critical planning strategy to begin the project management
cycle. Students will apply the concepts to develop critical
project management plans that are used in the business
environment. The course culminates with development of a
detailed final project including concepts such as scope
management, risk management, resource management, and
schedule development.
This course explores successful techniques for managing
information technology projects. Emphasis will be placed on
typical corporate/organizational technology projects such as
developing websites, upgrading software and hardware,
implementing commercial off the shelf (COTS) software, etc.
Several System Development Life Cycle (SDLC) models are
examined including the waterfall, spiral, incremental release,
and prototyping models. Students will differentiate between
these models and apply corresponding project management
methods to identify critical checkpoints and reviews. Emphasis
will be placed on using templates and other practical
methodologies to quickly create reasonable, accurate and
appropriately detailed project plans.
Risk management practices, as applied to technology projects,
are also examined. Key project indicators are discussed, and
students will explore defining and tracking measurement criteria
for determining/monitoring critical success factors on a project.
The course defines the application of knowledge, skills, tools,
and techniques to project activities and includes a tutorial for
Microsoft Project. Emphasis is placed on managing the three
dimensions of information technology project constraints:
scope, time, and cost.
Table of Contents
Course Objectives
Upon completion of this course of study, the student will be
able to:
Course Objectives #1: Analyze foundation principles of project
management.
Course Objectives #2: Deconstruct key elements of the project
management functions.
Course Objectives #3: Understand the concept of a project
phase and the project life cycle and distinguish between project
development and product development.
Course Objectives #4: Analyze attributes of IT project
management.
Course Objectives #5: Understand key elements of Portfolio
Management.
Course Objectives #6: Discuss project stakeholder management.
Course Objectives #7: Deconstruct key element of a project
charter.
Course Objectives #8: Discuss key components of a statement
of work.
Course Objectives #9: Analyze processes of project risk
management.
Course Objectives #10: Discuss Work Breakdown Structure
(WBS).
Course Objectives #11: Analyze processes of realistic
scheduling.
Course Objectives #12: Discuss fundamentals and techniques of
accurate estimating.
Course Objectives #13: Discuss key components of a high
performance project team.
Course Objectives #14: Discuss processes of effective project
communications.
Course Objectives #15: Understand tools and techniques of
project metrics.
Course Objectives #16: Discuss how to achieve project success
factors.
Course Objectives #17: Discuss key components of Enterprise
Project Management (EPM) and Project Management Offices
(PMO).
Course Objectives #18: Understand the key to build the right
products – requirement engineering.
Table of Contents
Course Delivery Method
This course delivered via distance learning will enable students
to complete academic work in a flexible manner, completely
online. Resources and access to an online learning management
system will be made available to each student. Assignments are
due by the dates listed in the schedule below and include
Forums questions (accomplished in groups through a threaded
Forums), article reviews, research papers, and individual
assignments. Assigned faculty will support the students
throughout this eight-week course.
Table of Contents
Resources
Required Text
Verzuh, E.(2011). The Fast Forward MBA in Project
Management (4 ed.). Wiley. ISBN 978-1118073773 or
1118073770
Optional Text
Project Management Institute (2013). A Guide to the Project
Management Body of Knowledge: PMBOK® Guide (5 ed.).
Project Management Institute. ISBN 978-1935589679 or
1935589679
Software Requirements
· MS Word or any word processor with the ability to export a
*.txt file
· Adobe Acrobat Reader
Table of Contents
Evaluation Procedures
Your final course grade will be based upon the following:
Assignment
Grade Book Weights
Week 1 Article Summary #1
5
Week 2 Research Proposal
4
Week 3 Article Summary #2
5
Week 4 Risk Management Paper
10
Week 5 Article Summary #3
5
Week 6 Article Summary #4
5
Week 7 Project Metrics Paper
10
Week 8 Research Paper
16
Forums Participation Points
40
Total Points
100
Course Submissions
Introductions
In the Introductions under Forums, provide an introduction
about yourself to the class. Include some information about
your job and the time zone where you reside. Include your
project management experience, if any, and your field of
expertise (i.e. IT, Construction, Medical).
All work must be original. Please read and understand the
University policy on academic dishonesty. You must credit your
sources and provide the appropriate references on your
assignments. All submitted work will use the APA citation
format.
Article Summaries
Each student will be required to complete four article
summaries. Students will find a current article related to the
subject of the week, summarize the article in their own words,
and then describe how the article relates to course
concepts.Each article summary will be a minimum of two pages.
Additionally, you must provide the article used as the basis for
the summary. Try to find peer-reviewed articles from APUS
online library with at least 10 pages.
Risk Management Paper
Write a paper discussing your work experience, observations,
and/or outside reading on a topic involving practical risk
management (e.g. disaster recovery, changes in project scope,
technology risk, etc.). Be sure to relate your experiences to the
course concepts. This will be a minimum of four pages.
Project Metrics Paper
Write a paper discussing your work experience, observations,
and/or outside reading on the use of practical project metrics,
measurements, single value indicators (metric), and/or
controlling variances (e.g. what facilities does Microsoft Project
provide for Project Managers and Team Leaders to track
progress against plan/budget). Be sure to relate your
experiences to the course concepts. This will be a minimum of
four pages.
Research Proposal and Research Paper
Each student will be required to complete a research paper on
an individually selected topic. The research paper should be a
minimum of 10 pages and not to exceed 15 pages (including
Cover Sheet and References page). The research paper should
demonstrate your grasp of the concepts covered in the course.
The topic can apply to a project management issue of particular
interest to you or your work place. Each student will select and
submit their topic for approval including a one-page proposal
for approval.
Note that TurnItIn.com originality index report is required. It
must be less than 15% and individual items have to be 2% or
less. Class id and passcode will be published in the
announcement section.
Forums
Classroom interactions are a vital part of the online experience.
Valuable knowledge can be gained from understanding the
experiences of other class participants. Students are expected to
actively participate in the Forums multiple times through the
week.
Initial Forum Response (1)
1) You will analyze the premise established in the Forum and
provide a substantial input. You should develop well-
constructed inputs detailing this analysis and apply the concepts
to examples in industry. Your input will include supporting
sentences using the terms, concepts, and theories with
appropriate references to support your position. Relevant
references in APA format are required for the end of each input.
2) Each initial response should be a courteous paragraph
containing a topic sentence with good supporting sentences.
3) Post it on or before Friday to give others a chance to
respond.
Peer Reviews (2)
1) The peer review will evaluate and challenge the compelling
points contained in anotherstudent’s initial response. It should
add new and relevant information to the discussion. Your peer
reviews will demonstrate a substantial understanding the subject
by consistently participating in intense Forum dialog. Relevant
references in APA format are required for the end of each input.
2) Each peer review should be a courteous paragraph containing
a topic sentence with good supporting sentences.
Forum Week 1 – Analyze and describe the elements of the triple
constraint in project management. Summarize how the triple
constraint impacted management of an IT project from your
experience. If you have no IT project management experience,
you can search APUS online library for peer-reviewed articles
or the Internet sources. Make sure to cite all sources of your
information.
Forum Week 2 – Why is it critically important to align IT
projects with the business strategy? What would be your plan to
align future IT projects with business strategy?
Forum Week 3 – At first, stakeholder identification seems
pretty straightforward – name the people who will affect the
project or be affected. In fact, all too frequently some very
important stakeholders are forgotten. How will you identify
stakeholders? How will you keep your stakeholders engaged and
informed?
Forum Week 4 – Summarize risk management in a project from
your experience or reading. What tools can be used to assist in
risk management? Make sure to cite all sources of your
information.
Forum Week 5 – Summarize the two most important tools and
techniques used in estimating software projects. Provide an
example of how these tools were applied in your work
environment. Why did you select these as the two most critical
tools? Make sure to cite all sources of your information.
Forum Week 6 – Summarize project communications in a
project from your experience. What tools and processes were
implemented to promote communications? Why were the
tools/processes successful or unsuccessful? Make sure to cite all
sources of your information.
Forum Week 7 – After completing your assigned readings,
summarize Earned Value Management (EVM). Share EVM
experiences you have in your projects or organizations with the
class. If you don't have EVM experiences, can EVM be applied
to your projects or your organization? Make sure to cite all
sources of your information.
Forum Week 8 – Summarize Enterprise Project Management
(EPM) model and Project Management Office (PMO). Share
EPM and PMO experiences you have in your projects or
organizations. Make sure to cite all sources of your information.
Student Questions
Please do not hesitate to contact me through the messages in the
classroom or call if you have any questions.
Table of Contents
Grading Scale
Please see the Student Handbook to reference the University’s
Grading Scale.
Table of Contents
Course Outline
Week
Topic(s)
Learning Objectives
Reading(s)
Assignment(s)
1
Forums Personal Introduction
Introduction to IT Project Management
#1, #2, #3
Chapter 1 – Project Management: The key to thriving in the new
project-driven world
Chapter 2 – Foundation principles of project management
Complete Introduction Forum
Complete the Forums comments and peer reviews.
Complete Article Summary #1
2
Project Portfolio Management
Agile Project Management
#4, #5
Chapter 17 – Information Technology project success factors
Chapter 18 – Project Portfolio Management: Align project
resources with business strategy
Complete the one page research proposal.
Complete the Forums comments and peer reviews.
3
Defining the project
Project Initiation
#6, #7, #8
Chapter 3 – Know your key stakeholders and win their
cooperation
Chapter 4 – Write the rules: Five key documents to manage
expectations and define success
Chapter 16 – Project Initiation: Turning a problem or
opportunity into a project
Complete the Forums comments and peer reviews.
Complete the article summary #2
4
The planning process – Part I
Risk Management
Work Breakdown Structure (WBS)
#9, #10
Chapter 5 – Risk Management: Minimize the threats to your
project
Chapter 6 – Work Breakdown Structure: Break your project into
manageable units of work
Complete the Risk Management Paper
Complete the Forums comments and peer reviews.
5
The planning process – Part II
Cost, Schedule, and Quality
#11, #12
Chapter 7 – Realistic scheduling
Chapter 8 – The art and science of accurate estimating
Chapter 9 – Balancing the trade-off among cost, schedule, and
quality
Complete the Forums comments and peer reviews.
Complete the article summary #3
6
Controlling the Project – Part I
Effective Project Communication
#13, #14
Chapter 10 – Building a high-performance project team
Chapter 11 – Clear Communication among project stakeholders
Complete the Forums comments and peer reviews.
Complete the article summary #4
7
Controlling the project – Part II
Project Metrics
#15, #16
Chapter 12 – Measuring Progress
Chapter 13 – Solving common project problems
Complete the metrics paper.
Complete the Forums comments and peer reviews.
8
Enterprise Project Management
MS Project
#17, #18
Chapter 14 – Enterprise project management: Coordinate all
projects and project resources in your organization
Chapter 20 – Microsoft Project: Guidelines for effective use
Complete the research paper.
Complete the Forums comments and peer reviews.
Table of Contents
Policies
Please see the student handbook to reference all University
policies. Quick links to frequently question asked about policies
are listed below.
Drop/Withdrawal Policy
Plagiarism PolicyExtension Process and Policy
WRITING EXPECTATIONS
All written submissions should be submitted in a font and page
set-up that is readable and neat. It is recommended that students
try to adhere to a consistent format, which is described below.
1. Typewritten in double-spaced format with a readable style
and font and submitted inside the electronic classroom (unless
classroom access is not possible and other arrangements have
been approved by the professor).
1. Arial 11 or 12-point font or Times New Roman styles.
1. Page margins Top, Bottom, Left Side and Right Side = 1
inch, with reasonable accommodation being made for special
situations and online submission variances.
CITATION AND REFERENCE STYLE
Assignments completed in a narrative essay or composition
format must follow APA guidelines. This course will require
students to use the citation and reference style established by
the American Psychological Association (APA), in which case
students should follow the guidelines set forth in Publication
Manual of the American Psychological Association (6th ed.).
(2010). Washington, D.C.: American Psychological Association.
LATE ASSIGNMENTS
Students are expected to submit classroom assignments by the
posted due date and to complete the course according to the
published class schedule. As adults, students, and working
professionals I understand you must manage competing demands
on your time. Should you need additional time to complete an
assignment please contact me before the due date so we can
discuss the situation and determine an acceptable resolution.
Routine submission of late assignments is unacceptable and may
result in points deducted from your final course grade.
DISCLAIMER STATEMENT
Course content may vary from the outline to meet the needs of
this particular group.
Academic Services
TOC
ONLINE LIBRARY RESEARCH CENTER & LEARNING
RESOURCES
The Online Library Resource Center is available to enrolled
students and faculty from inside the electronic campus. This is
your starting point for access to online books, subscription
periodicals, and Web resources that are designed to support
your classes and generally not available through search engines
on the open Web. In addition, the Center provides access to
special learning resources, which the University has contracted
to assist with your studies. Questions can be directed to
[email protected].
1. Charles Town Library and Inter Library Loan: The University
maintains a special library with a limited number of supporting
volumes, collection of our professors’ publication, and services
to search and borrow research books and articles from other
libraries.
1. Electronic Books: You can use the online library to uncover
and download over 50,000 titles, which have been scanned and
made available in electronic format.
1. Electronic Journals: The University provides access to over
12,000 journals, which are available in electronic form and only
through limited subscription services.
1. Turnitin.com is a tool to improve student research skills that
also detect plagiarism. Turnitin.com provides resources on
developing topics and assignments that encourage and guide
students in producing papers that are intellectually honest,
original in thought, and clear in expression. This tool helps
ensure a culture of adherence to the University's standards for
intellectual honesty. Turnitin.com also reviews students' papers
for matches with Internet materials and with thousands of
student papers in its database, and returns an Originality Report
to instructors and/or students.
Table of Contents
Selected Bibliography
Additional bibliographic information is provided in Course
Resources.
Bates, S. (2010). Running a meeting: Ten rookie mistakes and
how to avoid them [Online]. Available:
http://www.managementconsultingnews.com/articles/bates_meet
ing.php
Campbell, C. (2006). The One-Page Project Manager:
Communicate and Manage Any Project with a Single Sheet of
Paper. Hobeken, NJ: John Wiley and Sons
Chapman, C. & Ward, S. (2003). Project Risk Management:
Processes, Techniques and Insights, 2nd Edition. Hobeken, NJ:
John Wiley and Sons
Cook, C. (2005). Just Enough Project Management. New York,
NY: Mcgraw-Hill
Cusolito, R. (2010). Common challenges project managers face
and tips for solving them [Online]. Available:
http://www.butrain.com/project-management-training-
courses/project-manager.asp
Fleming, Q. & Koppelman, J. (2005). Earned Value Project
Management. Newtown Square, PA: Project Management
Institute
Mathur, A. (2007). Scope management [Online]. Available:
http://www.projectperfect.com.au/info_scope_management.php
Marchewka, J. (2006). Information Technology Project
Management: Providing Measurable Organizational Value.
Hobeken, NJ: John Wiley and Sons
Morris, P. & Pinto, J. (2007). The Wiley Guide to Project
Control. Hobeken, NJ: John Wiley and Sons
Turbit, N. (2004). Creating a communication plan [Online].
Available:
http://www.projectperfect.com.au/info_comms_plan.php
Table of Contents
Appendix A – Grading Rubric
All written assignments will be assessed according to this
rubric. Note that a score of 0 may be assigned in any category
where your work does not meet the criteria for the beginning
level.
APUS Assignment Rubric
Graduate Level 600+
EXEMPLARY
LEVEL
4
ACCOMPLISHED
LEVEL
3
DEVELOPING
LEVEL
2
BEGINNNIG
LEVEL
1
TOTAL POINTSFOCUS/THESISStudent exhibits a defined and
clear understanding of the assignment. Thesis is clearly defined
and well constructed to help guide the reader throughout the
assignment. Student builds upon the thesis of the assignment
with well-documented and exceptional supporting facts, figures,
and/or statements. Establishes a good comprehension of topic
and in the building of the thesis. Student demonstrates an
effective presentation of thesis, with most support statements
helping to support the key focus of assignment.
Student exhibits a basic understanding of the intended
assignment, but the thesis is not fully supported throughout the
assignment. While thesis helps to guide the development of the
assignment, the reader may have some difficulty in seeing
linkages between thoughts. While student has included a few
supporting facts and statements, this has limited the quality of
the assignment.
Exhibits a limited understanding of the assignment. Reader is
unable to follow the logic used for the thesis and development
of key themes. Introduction of thesis is not clearly evident, and
reader must look deeper to discover the focus of the writer.
Student’s writing is weak in the inclusion of supporting facts or
statements.
10
CONTENT/SUBJECT KNOWLEDGE
Student demonstrates proficient command of the subject matter
in the assignment. Assignment shows an impressive level of
depth of student’s ability to relate course content to practical
examples and applications. Student provides comprehensive
analysis of details, facts, and concepts in a logical
sequence.Student exhibits above average usage of subject matter
in assignment. Student provides above average ability in
relating course content in examples given. Details and facts
presented provide an adequate presentation of student’s current
level of subject matter knowledge.
The assignment reveals that the student has a general,
fundamental understanding of the course material. Whereas,
there are areas of some concerning in the linkages provided
between facts and supporting statements. Student generally
explains concepts, but only meets the minimum requirements in
this area.
Student tries to explain some concepts, but overlooks critical
details. Assignment appears vague or incomplete in various
segments. Student presents concepts in isolation, and does not
perceive to have a logical sequencing of ideas.
20
CRITICAL THINKING SKILLS
Student demonstrates a higher-level of critical thinking
necessary for 300-400 level work. Learner provides a strategic
approach in presenting examples of problem solving or critical
thinking, while drawing logical conclusions which are not
immediately obvious. Student provides well-supported ideas and
reflection with a variety of current and/or world views in the
assignment. Student presents a genuine intellectual development
of ideas throughout assignment.
Student exhibits a good command of critical thinking skills in
the presentation of material and supporting statements.
Assignment demonstrates the student’s above average use of
relating concepts by using a variety of factors. Overall, student
provides adequate conclusions, with 2 or fewer errors.Student
takes a common, conventional approach in guiding the reader
through various linkages and connections presented in
assignment. However, student presents a limited perspective on
key concepts throughout assignment. Student appears to have
problems applying information in a problem-solving manner.
Student demonstrates beginning understanding of key concepts,
but overlooks critical details. Learner is unable to apply
information in a problem-solving fashion. Student presents
confusing statements and facts in assignment. No evidence or
little semblance of critical thinking skills.
20
ORGANIZATION OF IDEAS/FORMAT
Student thoroughly understands and excels in explaining all
major points. An original, unique, and/or imaginative approach
to overall ideas, concepts, and findings is presented. Overall
format of assignment includes an appropriate introduction (or
abstract), well- developed paragraphs, and conclusion. Finished
assignment demonstrates student’s ability to plan and organize
research in a logical sequence. Student uses at least of 5-7
references in assignment. Student explains the majority of
points and concepts in the assignment. Learner demonstrates a
good skill level in formatting and organizing material in
assignment. Student presents an above average level of
preparedness, with a few formatting errors. Assignment contains
less than 5 resources.
Learner applies some points and concepts incorrectly. Student
uses a variety of formatting styles, with some inconsistencies
throughout the paper. Assignment does not have a continuous
pattern of logical sequencing. Student uses less than 3 sources
or references.
Assignment reveals formatting errors and a lack of organization.
Student presents an incomplete attempt to provide linkages or
explanation of key terms. The lack of appropriate references or
source materials demonstrates the student’s need for additional
help or training in this area. Student needs to review and revise
the assignment.
20
WRITING CONVENTIONS (GRAMMAR & MECHANICS)
Student demonstrates an excellent command of grammar, as
well as presents research in a clear and concise writing style.
Presents a thorough, extensive understanding of word usage.
Student excels in the selection and development of a well-
planned research assignment. Assignment is error-free and
reflects student’s ability to prepare a high-quality academic
assignment.
Student provides an effective display of good writing and
grammar. Assignment reflects student’s ability to select
appropriate word usage and present an above average
presentation of a given topic or issue. Assignment appears to be
well written with no more than 3-5 errors. Student provides a
final written product that covers the above-minimal
requirements.Assignment reflects basic writing and grammar,
but more than 5 errors. Key terms and concepts are somewhat
vague and not completely explained by student. Student uses a
basic vocabulary in assignment. Student’s writing ability is
average, but demonstrates a basic understanding of the subject
matter.
Topics, concepts, and ideas are not coherently discussed or
expressed in assignments. Student’s writing style is weak and
needs improvement, along with numerous proofreading errors.
Assignment lacks clarity, consistency, and correctness. Student
needs to review and revise assignment.
20
USE OF COMPUTER TECHNOLOGY/ APPLICATIONS
Student provides a high-caliber, formatted assignment. Learner
exhibits excellent use of computer technology in the
development of assignment. Quality and appropriateness of
stated references demonstrate the student’s ability to use
technology to conduct applicable research. Given assignment
includes appropriate word processing, spreadsheet and/or other
computer applications as part of the final product.
Assignment presents an above-average use of formatting skills,
with less than 3 errors. Students has a good command of
computer applications to format information and/or figures in
an appropriate format. Student uses at least two types of
computer applications to produce a quality assignment.
Student demonstrates a basic knowledge of computer
applications. Appearance of final assignment demonstrates the
student’s limited ability to format and present data. Resources
used in assignment are limited. Student may need to obtain
further help in the use of computer applications and Internet
research.
Student needs to develop better formatting skills. The student
may need to take additional training or obtain help from the
Educator Help Desk while preparing an assignment. Research
and resources presented in the assignment are limited. Student
needs to expand research scope. The number of formatting
errors is not acceptable.
10
TOTAL POINTS
100

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  • 1. School of Science, Technology, Engineering and Math ITMG624: Information Technology Project Management Credit Hours: 3 Length of Course: 8 WeeksPrerequisite(s) None Table of Contents Instructor Information Course Submissions Course Description Grading Rubric Course Scope Grading Scale Course Objectives Course Outline Course Delivery Method Policies Resources Academic Services Evaluation Procedures Selected Bibliography Instructor Information Instructor: Dr. Austin.Umezurike [biography] Email: [email protected] at any time. Telephone: Office Hours: 6-9PM EST (M-F) Table of Contents Course Description (Catalog)
  • 2. This course explores successful project management for information technology projects. The System Development Life Cycle (SDLC) models are defined including the waterfall, spiral, incremental release, and prototyping models. Students will differentiate between these models and apply corresponding project management methods to identify critical checkpoints and reviews. Risk management, as applied to technology projects, is examined. Key project indicators are discussed, and students will explore defining measurement criteria for determining critical success factors on a project. The course defines the application of knowledge, skills, tools, and techniques to project activities and includes a tutorial for Microsoft Project. Emphasis is placed on the three dimensions of the information technology project constraints: scope, time, and cost. Students are recommended to have access to Microsoft Project. Course software requirements with the appropriate versions are listed under the Resources. Table of Contents Course Scope This course provides students with the foundations for effective project management in modern organizations. The course begins with a comprehensive introduction to the main components of the project management discipline. Specifically, a comprehensive and thorough examination of the five project management process groups will increase the knowledge and understanding to oversee critical projects. Students will understand the challenges of initiating a project and developing a critical planning strategy to begin the project management cycle. Students will apply the concepts to develop critical project management plans that are used in the business environment. The course culminates with development of a detailed final project including concepts such as scope management, risk management, resource management, and
  • 3. schedule development. This course explores successful techniques for managing information technology projects. Emphasis will be placed on typical corporate/organizational technology projects such as developing websites, upgrading software and hardware, implementing commercial off the shelf (COTS) software, etc. Several System Development Life Cycle (SDLC) models are examined including the waterfall, spiral, incremental release, and prototyping models. Students will differentiate between these models and apply corresponding project management methods to identify critical checkpoints and reviews. Emphasis will be placed on using templates and other practical methodologies to quickly create reasonable, accurate and appropriately detailed project plans. Risk management practices, as applied to technology projects, are also examined. Key project indicators are discussed, and students will explore defining and tracking measurement criteria for determining/monitoring critical success factors on a project. The course defines the application of knowledge, skills, tools, and techniques to project activities and includes a tutorial for Microsoft Project. Emphasis is placed on managing the three dimensions of information technology project constraints: scope, time, and cost. Table of Contents Course Objectives Upon completion of this course of study, the student will be able to: Course Objectives #1: Analyze foundation principles of project management. Course Objectives #2: Deconstruct key elements of the project management functions. Course Objectives #3: Understand the concept of a project phase and the project life cycle and distinguish between project
  • 4. development and product development. Course Objectives #4: Analyze attributes of IT project management. Course Objectives #5: Understand key elements of Portfolio Management. Course Objectives #6: Discuss project stakeholder management. Course Objectives #7: Deconstruct key element of a project charter. Course Objectives #8: Discuss key components of a statement of work. Course Objectives #9: Analyze processes of project risk management. Course Objectives #10: Discuss Work Breakdown Structure (WBS). Course Objectives #11: Analyze processes of realistic scheduling. Course Objectives #12: Discuss fundamentals and techniques of accurate estimating. Course Objectives #13: Discuss key components of a high performance project team. Course Objectives #14: Discuss processes of effective project communications. Course Objectives #15: Understand tools and techniques of project metrics. Course Objectives #16: Discuss how to achieve project success factors. Course Objectives #17: Discuss key components of Enterprise Project Management (EPM) and Project Management Offices (PMO).
  • 5. Course Objectives #18: Understand the key to build the right products – requirement engineering. Table of Contents Course Delivery Method This course delivered via distance learning will enable students to complete academic work in a flexible manner, completely online. Resources and access to an online learning management system will be made available to each student. Assignments are due by the dates listed in the schedule below and include Forums questions (accomplished in groups through a threaded Forums), article reviews, research papers, and individual assignments. Assigned faculty will support the students throughout this eight-week course. Table of Contents Resources Required Text Verzuh, E.(2011). The Fast Forward MBA in Project Management (4 ed.). Wiley. ISBN 978-1118073773 or 1118073770 Optional Text Project Management Institute (2013). A Guide to the Project Management Body of Knowledge: PMBOK® Guide (5 ed.). Project Management Institute. ISBN 978-1935589679 or 1935589679 Software Requirements · MS Word or any word processor with the ability to export a *.txt file · Adobe Acrobat Reader Table of Contents Evaluation Procedures Your final course grade will be based upon the following: Assignment
  • 6. Grade Book Weights Week 1 Article Summary #1 5 Week 2 Research Proposal 4 Week 3 Article Summary #2 5 Week 4 Risk Management Paper 10 Week 5 Article Summary #3 5 Week 6 Article Summary #4 5 Week 7 Project Metrics Paper 10 Week 8 Research Paper 16 Forums Participation Points 40 Total Points 100 Course Submissions Introductions In the Introductions under Forums, provide an introduction about yourself to the class. Include some information about your job and the time zone where you reside. Include your project management experience, if any, and your field of expertise (i.e. IT, Construction, Medical). All work must be original. Please read and understand the University policy on academic dishonesty. You must credit your sources and provide the appropriate references on your assignments. All submitted work will use the APA citation format.
  • 7. Article Summaries Each student will be required to complete four article summaries. Students will find a current article related to the subject of the week, summarize the article in their own words, and then describe how the article relates to course concepts.Each article summary will be a minimum of two pages. Additionally, you must provide the article used as the basis for the summary. Try to find peer-reviewed articles from APUS online library with at least 10 pages. Risk Management Paper Write a paper discussing your work experience, observations, and/or outside reading on a topic involving practical risk management (e.g. disaster recovery, changes in project scope, technology risk, etc.). Be sure to relate your experiences to the course concepts. This will be a minimum of four pages. Project Metrics Paper Write a paper discussing your work experience, observations, and/or outside reading on the use of practical project metrics, measurements, single value indicators (metric), and/or controlling variances (e.g. what facilities does Microsoft Project provide for Project Managers and Team Leaders to track progress against plan/budget). Be sure to relate your experiences to the course concepts. This will be a minimum of four pages. Research Proposal and Research Paper Each student will be required to complete a research paper on an individually selected topic. The research paper should be a minimum of 10 pages and not to exceed 15 pages (including Cover Sheet and References page). The research paper should demonstrate your grasp of the concepts covered in the course. The topic can apply to a project management issue of particular interest to you or your work place. Each student will select and
  • 8. submit their topic for approval including a one-page proposal for approval. Note that TurnItIn.com originality index report is required. It must be less than 15% and individual items have to be 2% or less. Class id and passcode will be published in the announcement section. Forums Classroom interactions are a vital part of the online experience. Valuable knowledge can be gained from understanding the experiences of other class participants. Students are expected to actively participate in the Forums multiple times through the week. Initial Forum Response (1) 1) You will analyze the premise established in the Forum and provide a substantial input. You should develop well- constructed inputs detailing this analysis and apply the concepts to examples in industry. Your input will include supporting sentences using the terms, concepts, and theories with appropriate references to support your position. Relevant references in APA format are required for the end of each input. 2) Each initial response should be a courteous paragraph containing a topic sentence with good supporting sentences. 3) Post it on or before Friday to give others a chance to respond. Peer Reviews (2) 1) The peer review will evaluate and challenge the compelling points contained in anotherstudent’s initial response. It should add new and relevant information to the discussion. Your peer reviews will demonstrate a substantial understanding the subject by consistently participating in intense Forum dialog. Relevant references in APA format are required for the end of each input. 2) Each peer review should be a courteous paragraph containing a topic sentence with good supporting sentences.
  • 9. Forum Week 1 – Analyze and describe the elements of the triple constraint in project management. Summarize how the triple constraint impacted management of an IT project from your experience. If you have no IT project management experience, you can search APUS online library for peer-reviewed articles or the Internet sources. Make sure to cite all sources of your information. Forum Week 2 – Why is it critically important to align IT projects with the business strategy? What would be your plan to align future IT projects with business strategy? Forum Week 3 – At first, stakeholder identification seems pretty straightforward – name the people who will affect the project or be affected. In fact, all too frequently some very important stakeholders are forgotten. How will you identify stakeholders? How will you keep your stakeholders engaged and informed? Forum Week 4 – Summarize risk management in a project from your experience or reading. What tools can be used to assist in risk management? Make sure to cite all sources of your information. Forum Week 5 – Summarize the two most important tools and techniques used in estimating software projects. Provide an example of how these tools were applied in your work environment. Why did you select these as the two most critical tools? Make sure to cite all sources of your information. Forum Week 6 – Summarize project communications in a project from your experience. What tools and processes were implemented to promote communications? Why were the tools/processes successful or unsuccessful? Make sure to cite all sources of your information. Forum Week 7 – After completing your assigned readings, summarize Earned Value Management (EVM). Share EVM experiences you have in your projects or organizations with the class. If you don't have EVM experiences, can EVM be applied to your projects or your organization? Make sure to cite all sources of your information.
  • 10. Forum Week 8 – Summarize Enterprise Project Management (EPM) model and Project Management Office (PMO). Share EPM and PMO experiences you have in your projects or organizations. Make sure to cite all sources of your information. Student Questions Please do not hesitate to contact me through the messages in the classroom or call if you have any questions. Table of Contents Grading Scale Please see the Student Handbook to reference the University’s Grading Scale. Table of Contents Course Outline Week Topic(s) Learning Objectives Reading(s) Assignment(s) 1 Forums Personal Introduction Introduction to IT Project Management #1, #2, #3 Chapter 1 – Project Management: The key to thriving in the new project-driven world Chapter 2 – Foundation principles of project management Complete Introduction Forum Complete the Forums comments and peer reviews. Complete Article Summary #1 2
  • 11. Project Portfolio Management Agile Project Management #4, #5 Chapter 17 – Information Technology project success factors Chapter 18 – Project Portfolio Management: Align project resources with business strategy Complete the one page research proposal. Complete the Forums comments and peer reviews. 3 Defining the project Project Initiation #6, #7, #8 Chapter 3 – Know your key stakeholders and win their cooperation Chapter 4 – Write the rules: Five key documents to manage expectations and define success Chapter 16 – Project Initiation: Turning a problem or opportunity into a project Complete the Forums comments and peer reviews. Complete the article summary #2 4 The planning process – Part I Risk Management Work Breakdown Structure (WBS) #9, #10 Chapter 5 – Risk Management: Minimize the threats to your project Chapter 6 – Work Breakdown Structure: Break your project into manageable units of work Complete the Risk Management Paper Complete the Forums comments and peer reviews. 5
  • 12. The planning process – Part II Cost, Schedule, and Quality #11, #12 Chapter 7 – Realistic scheduling Chapter 8 – The art and science of accurate estimating Chapter 9 – Balancing the trade-off among cost, schedule, and quality Complete the Forums comments and peer reviews. Complete the article summary #3 6 Controlling the Project – Part I Effective Project Communication #13, #14 Chapter 10 – Building a high-performance project team Chapter 11 – Clear Communication among project stakeholders Complete the Forums comments and peer reviews. Complete the article summary #4 7 Controlling the project – Part II Project Metrics #15, #16 Chapter 12 – Measuring Progress Chapter 13 – Solving common project problems Complete the metrics paper. Complete the Forums comments and peer reviews. 8 Enterprise Project Management MS Project #17, #18 Chapter 14 – Enterprise project management: Coordinate all projects and project resources in your organization Chapter 20 – Microsoft Project: Guidelines for effective use Complete the research paper. Complete the Forums comments and peer reviews. Table of Contents Policies
  • 13. Please see the student handbook to reference all University policies. Quick links to frequently question asked about policies are listed below. Drop/Withdrawal Policy Plagiarism PolicyExtension Process and Policy WRITING EXPECTATIONS All written submissions should be submitted in a font and page set-up that is readable and neat. It is recommended that students try to adhere to a consistent format, which is described below. 1. Typewritten in double-spaced format with a readable style and font and submitted inside the electronic classroom (unless classroom access is not possible and other arrangements have been approved by the professor). 1. Arial 11 or 12-point font or Times New Roman styles. 1. Page margins Top, Bottom, Left Side and Right Side = 1 inch, with reasonable accommodation being made for special situations and online submission variances. CITATION AND REFERENCE STYLE Assignments completed in a narrative essay or composition format must follow APA guidelines. This course will require students to use the citation and reference style established by the American Psychological Association (APA), in which case students should follow the guidelines set forth in Publication Manual of the American Psychological Association (6th ed.). (2010). Washington, D.C.: American Psychological Association. LATE ASSIGNMENTS Students are expected to submit classroom assignments by the posted due date and to complete the course according to the published class schedule. As adults, students, and working professionals I understand you must manage competing demands on your time. Should you need additional time to complete an assignment please contact me before the due date so we can
  • 14. discuss the situation and determine an acceptable resolution. Routine submission of late assignments is unacceptable and may result in points deducted from your final course grade. DISCLAIMER STATEMENT Course content may vary from the outline to meet the needs of this particular group. Academic Services TOC ONLINE LIBRARY RESEARCH CENTER & LEARNING RESOURCES The Online Library Resource Center is available to enrolled students and faculty from inside the electronic campus. This is your starting point for access to online books, subscription periodicals, and Web resources that are designed to support your classes and generally not available through search engines on the open Web. In addition, the Center provides access to special learning resources, which the University has contracted to assist with your studies. Questions can be directed to [email protected]. 1. Charles Town Library and Inter Library Loan: The University maintains a special library with a limited number of supporting volumes, collection of our professors’ publication, and services to search and borrow research books and articles from other libraries. 1. Electronic Books: You can use the online library to uncover and download over 50,000 titles, which have been scanned and made available in electronic format. 1. Electronic Journals: The University provides access to over 12,000 journals, which are available in electronic form and only through limited subscription services. 1. Turnitin.com is a tool to improve student research skills that also detect plagiarism. Turnitin.com provides resources on developing topics and assignments that encourage and guide students in producing papers that are intellectually honest,
  • 15. original in thought, and clear in expression. This tool helps ensure a culture of adherence to the University's standards for intellectual honesty. Turnitin.com also reviews students' papers for matches with Internet materials and with thousands of student papers in its database, and returns an Originality Report to instructors and/or students. Table of Contents Selected Bibliography Additional bibliographic information is provided in Course Resources. Bates, S. (2010). Running a meeting: Ten rookie mistakes and how to avoid them [Online]. Available: http://www.managementconsultingnews.com/articles/bates_meet ing.php Campbell, C. (2006). The One-Page Project Manager: Communicate and Manage Any Project with a Single Sheet of Paper. Hobeken, NJ: John Wiley and Sons Chapman, C. & Ward, S. (2003). Project Risk Management: Processes, Techniques and Insights, 2nd Edition. Hobeken, NJ: John Wiley and Sons Cook, C. (2005). Just Enough Project Management. New York, NY: Mcgraw-Hill Cusolito, R. (2010). Common challenges project managers face and tips for solving them [Online]. Available: http://www.butrain.com/project-management-training- courses/project-manager.asp Fleming, Q. & Koppelman, J. (2005). Earned Value Project Management. Newtown Square, PA: Project Management Institute Mathur, A. (2007). Scope management [Online]. Available: http://www.projectperfect.com.au/info_scope_management.php Marchewka, J. (2006). Information Technology Project Management: Providing Measurable Organizational Value. Hobeken, NJ: John Wiley and Sons
  • 16. Morris, P. & Pinto, J. (2007). The Wiley Guide to Project Control. Hobeken, NJ: John Wiley and Sons Turbit, N. (2004). Creating a communication plan [Online]. Available: http://www.projectperfect.com.au/info_comms_plan.php Table of Contents Appendix A – Grading Rubric All written assignments will be assessed according to this rubric. Note that a score of 0 may be assigned in any category where your work does not meet the criteria for the beginning level. APUS Assignment Rubric Graduate Level 600+ EXEMPLARY LEVEL 4 ACCOMPLISHED LEVEL 3 DEVELOPING LEVEL 2 BEGINNNIG LEVEL 1 TOTAL POINTSFOCUS/THESISStudent exhibits a defined and clear understanding of the assignment. Thesis is clearly defined and well constructed to help guide the reader throughout the
  • 17. assignment. Student builds upon the thesis of the assignment with well-documented and exceptional supporting facts, figures, and/or statements. Establishes a good comprehension of topic and in the building of the thesis. Student demonstrates an effective presentation of thesis, with most support statements helping to support the key focus of assignment. Student exhibits a basic understanding of the intended assignment, but the thesis is not fully supported throughout the assignment. While thesis helps to guide the development of the assignment, the reader may have some difficulty in seeing linkages between thoughts. While student has included a few supporting facts and statements, this has limited the quality of the assignment. Exhibits a limited understanding of the assignment. Reader is unable to follow the logic used for the thesis and development of key themes. Introduction of thesis is not clearly evident, and reader must look deeper to discover the focus of the writer. Student’s writing is weak in the inclusion of supporting facts or statements. 10 CONTENT/SUBJECT KNOWLEDGE Student demonstrates proficient command of the subject matter in the assignment. Assignment shows an impressive level of depth of student’s ability to relate course content to practical examples and applications. Student provides comprehensive analysis of details, facts, and concepts in a logical sequence.Student exhibits above average usage of subject matter in assignment. Student provides above average ability in relating course content in examples given. Details and facts presented provide an adequate presentation of student’s current level of subject matter knowledge. The assignment reveals that the student has a general, fundamental understanding of the course material. Whereas, there are areas of some concerning in the linkages provided between facts and supporting statements. Student generally explains concepts, but only meets the minimum requirements in
  • 18. this area. Student tries to explain some concepts, but overlooks critical details. Assignment appears vague or incomplete in various segments. Student presents concepts in isolation, and does not perceive to have a logical sequencing of ideas. 20 CRITICAL THINKING SKILLS Student demonstrates a higher-level of critical thinking necessary for 300-400 level work. Learner provides a strategic approach in presenting examples of problem solving or critical thinking, while drawing logical conclusions which are not immediately obvious. Student provides well-supported ideas and reflection with a variety of current and/or world views in the assignment. Student presents a genuine intellectual development of ideas throughout assignment. Student exhibits a good command of critical thinking skills in the presentation of material and supporting statements. Assignment demonstrates the student’s above average use of relating concepts by using a variety of factors. Overall, student provides adequate conclusions, with 2 or fewer errors.Student takes a common, conventional approach in guiding the reader through various linkages and connections presented in assignment. However, student presents a limited perspective on key concepts throughout assignment. Student appears to have problems applying information in a problem-solving manner. Student demonstrates beginning understanding of key concepts, but overlooks critical details. Learner is unable to apply information in a problem-solving fashion. Student presents confusing statements and facts in assignment. No evidence or little semblance of critical thinking skills. 20 ORGANIZATION OF IDEAS/FORMAT Student thoroughly understands and excels in explaining all major points. An original, unique, and/or imaginative approach to overall ideas, concepts, and findings is presented. Overall format of assignment includes an appropriate introduction (or
  • 19. abstract), well- developed paragraphs, and conclusion. Finished assignment demonstrates student’s ability to plan and organize research in a logical sequence. Student uses at least of 5-7 references in assignment. Student explains the majority of points and concepts in the assignment. Learner demonstrates a good skill level in formatting and organizing material in assignment. Student presents an above average level of preparedness, with a few formatting errors. Assignment contains less than 5 resources. Learner applies some points and concepts incorrectly. Student uses a variety of formatting styles, with some inconsistencies throughout the paper. Assignment does not have a continuous pattern of logical sequencing. Student uses less than 3 sources or references. Assignment reveals formatting errors and a lack of organization. Student presents an incomplete attempt to provide linkages or explanation of key terms. The lack of appropriate references or source materials demonstrates the student’s need for additional help or training in this area. Student needs to review and revise the assignment. 20 WRITING CONVENTIONS (GRAMMAR & MECHANICS) Student demonstrates an excellent command of grammar, as well as presents research in a clear and concise writing style. Presents a thorough, extensive understanding of word usage. Student excels in the selection and development of a well- planned research assignment. Assignment is error-free and reflects student’s ability to prepare a high-quality academic assignment. Student provides an effective display of good writing and grammar. Assignment reflects student’s ability to select appropriate word usage and present an above average presentation of a given topic or issue. Assignment appears to be well written with no more than 3-5 errors. Student provides a final written product that covers the above-minimal requirements.Assignment reflects basic writing and grammar,
  • 20. but more than 5 errors. Key terms and concepts are somewhat vague and not completely explained by student. Student uses a basic vocabulary in assignment. Student’s writing ability is average, but demonstrates a basic understanding of the subject matter. Topics, concepts, and ideas are not coherently discussed or expressed in assignments. Student’s writing style is weak and needs improvement, along with numerous proofreading errors. Assignment lacks clarity, consistency, and correctness. Student needs to review and revise assignment. 20 USE OF COMPUTER TECHNOLOGY/ APPLICATIONS Student provides a high-caliber, formatted assignment. Learner exhibits excellent use of computer technology in the development of assignment. Quality and appropriateness of stated references demonstrate the student’s ability to use technology to conduct applicable research. Given assignment includes appropriate word processing, spreadsheet and/or other computer applications as part of the final product. Assignment presents an above-average use of formatting skills, with less than 3 errors. Students has a good command of computer applications to format information and/or figures in an appropriate format. Student uses at least two types of computer applications to produce a quality assignment. Student demonstrates a basic knowledge of computer applications. Appearance of final assignment demonstrates the student’s limited ability to format and present data. Resources used in assignment are limited. Student may need to obtain further help in the use of computer applications and Internet research. Student needs to develop better formatting skills. The student may need to take additional training or obtain help from the Educator Help Desk while preparing an assignment. Research and resources presented in the assignment are limited. Student needs to expand research scope. The number of formatting errors is not acceptable.