SlideShare uma empresa Scribd logo
1 de 67
Mobile Marketing

    Kendra Wright
Software for Events. Your Event.
                                                                    Online.
                                                    www.saffireevents.com




             Don’t Worry!
• You don‟t need to take notes.
• At the end of the presentation, just write
  SLIDES on your business card, and we‟ll
  send them to you.
• Then we‟re going to draw one business
  card from the ones we‟ve collected, and
  someone will win the TV from our booth!

                       1/15/2012
                 © 2012 – Saffire Events
Software for Events. Your Event.
                                                                   Online.
                                                   www.saffireevents.com




     Three Things to Discuss
1. The “Why” and “How” of mobile; the
   opportunities and best strategies

2. Getting people to engage with you on
   mobile

3. Tools you can use to enhance your
   mobile presence (many of them mobile
   tools!)            1/15/2012
                © 2012 – Saffire Events
Software for Events. Your Event.
                                                             Online.
                                             www.saffireevents.com




Does your “guy” get mobile?




                1/15/2012
          © 2012 – Saffire Events
Software for Events. Your Event.
                                                         Online.
                                         www.saffireevents.com




Truth in Advertising




            1/15/2012
      © 2012 – Saffire Events
Software for Events. Your Event.
                                                                              Online.
                                                              www.saffireevents.com




                     The Team
Aaron                                                          Jeremy
Pederson                                                       Emerson
Technical Director                                             Creative Director




Chris Lugar                      Chris Howard                  Daniel Bunn
Senior Software                  Front End                     Software Engineer
Engineer                         Developer




Jessica Bybee-                   Rebekah                       Jonathan Hope
Dziedzic                         Hardage                       Software Engineer
Senior Account                   Marketing Manager
Manager



Adam                             Kirk Wright                    Cassie Roberts
Dispenza                         Vice President,                Manager, Sales &
QA Specialist                    Marketing                      Partnerships


                            1/15/2012
                      © 2012 – Saffire Events
Software for Events. Your Event.
                                                     Online.
                                     www.saffireevents.com




Our History




        1/15/2012
  © 2012 – Saffire Events
Software for Events. Your Event.
                                                    Online.
                                    www.saffireevents.com




Our Future




       1/15/2012
 © 2012 – Saffire Events
Software for Events. Your Event.
                                                        Online.
                                        www.saffireevents.com




Our Claim to Fame




           1/15/2012
     © 2012 – Saffire Events
Software for Events. Your Event.
                                                                      Online.
                                                      www.saffireevents.com




             Saffire Events
Our software gives you a platform to:
• Market your event online better
  – With integrated desktop, mobile and tablet
    sites
• Manage your web content easier
• Increase value from the people important
  to your event
• Increase revenue from online sales
                         1/15/2012
                   © 2012 – Saffire Events
Software for Events. Your Event.
                                                                    Online.
                                                    www.saffireevents.com




           A Little History
• Let‟s all think about where we were in
  1994.
• I was at a high tech company building
  websites within about 6 months after the
  Internet became “mainstream.”



                       1/15/2012
                 © 2012 – Saffire Events
Software for Events. Your Event.
                                                            Online.
                                            www.saffireevents.com


Here’s what our computers
       looked like.




               1/15/2012
         © 2012 – Saffire Events
Software for Events. Your Event.
                                                            Online.
                                            www.saffireevents.com




Does anyone remember this?




               1/15/2012
         © 2012 – Saffire Events
Software for Events. Your Event.
                                                       Online.
                                       www.saffireevents.com




How about this?




          1/15/2012
    © 2012 – Saffire Events
Software for Events. Your Event.
                                                        Online.
                                        www.saffireevents.com




Here’s a good one.




           1/15/2012
     © 2012 – Saffire Events
Software for Events. Your Event.
                                                      Online.
                                      www.saffireevents.com




This was SLOW!




         1/15/2012
   © 2012 – Saffire Events
Software for Events. Your Event.
                                                       Online.
                                       www.saffireevents.com




Sound Familiar?




          1/15/2012
    © 2012 – Saffire Events
Software for Events. Your Event.
                                                               Online.
                                               www.saffireevents.com




Phones aren’t for calls anymore!




                  1/15/2012
            © 2012 – Saffire Events
Software for Events. Your Event.
                                                                                             Online.
                                                                             www.saffireevents.com



      “On the Spot” Connections

                                                                  Do “it” as
                                                                  soon as you
                                                                  think about
                                                                  “it!”




                                              1/15/2012
Source: www.onlinemarketing-trendscom   © 2012 – Saffire Events
Software for Events. Your Event.
                                                                                        Online.
                                                                        www.saffireevents.com




             Computing Speeds
                             Speed (bps)
12,000,000
                                  10,000,000
10,000,000

 8,000,000

 6,000,000
                                                                              Speed
 4,000,000                                                4G

 2,000,000                                            1,000,000
                56,000
        0
             1995 Desktop       2011 Desktop          2011 Mobile
                                  1/15/2012
                            © 2012 – Saffire Events
Software for Events. Your Event.
                                                         Online.
                                         www.saffireevents.com




Crazy New Statistic




                                Source: Morgan Stanley Research

            1/15/2012
      © 2012 – Saffire Events
Software for Events. Your Event.
                                                           Online.
                                           www.saffireevents.com




The Importance of Mobile




              1/15/2012
        © 2012 – Saffire Events
Software for Events. Your Event.
                                                                                     Online.
                                                                     www.saffireevents.com




 Mobile Search Grew 400% in 2011




Your customers are
already viewing
your site from
mobile
(ready or not!)                         1/15/2012
 Source: Google/IPSOS Reid 2011   © 2012 – Saffire Events
Software for Events. Your Event.
                                                           Online.
                                           www.saffireevents.com




Sales are growing fast!




              1/15/2012
        © 2012 – Saffire Events
Software for Events. Your Event.
                                                              Online.
                                              www.saffireevents.com




Another Reason to Sell Online




                 1/15/2012
           © 2012 – Saffire Events
Software for Events. Your Event.
                                                                  Online.
                                                  www.saffireevents.com




Ecommerce = Insurance Policy




Plus incremental revenue and 80%
redemption           1/15/2012
               © 2012 – Saffire Events
Software for Events. Your Event.
                                                                     Online.
                                                     www.saffireevents.com




     What are my priorities?
• Your website, including SEO, My Account &
  CMS!
• Getting them there!
  – Social
  – Email
• Mobile
  – Mobile site
  – Tablet site
  – Apps                1/15/2012
                  © 2012 – Saffire Events
Software for Events. Your Event.
                                                                Online.
                                                www.saffireevents.com




How Good Does My Site Need to Be?


           Kendra’s Law:
  User expectations are set by
  Your customers are going to a
  their aggregated experience
   lot from around the web.
       of other websites besides
                yours!
                   1/15/2012
             © 2012 – Saffire Events
Software for Events. Your Event.
                                                                                                Online.
                                                                                www.saffireevents.com




How Does My Site Measure Up?
10

 9

 8

 7

 6                                                                                   Fair A
                                                                                     Fair B
 5                                                                                   Sports Site
                                                                                     Activity Site
 4
                                                                                     Retail Site

 3                                                                                   YOUR FAIR




                                                                     ?
 2

 1

 0
     Fair A   Fair B   Sports Site     Activity Site   Retail Site   YOUR FAIR


                                   1/15/2012
                             © 2012 – Saffire Events
Software for Rodeos
                                  www.saffireevents.com




      Your website is still important!




Copyright 2011 – Saffire
                Events
Software for Events. Your Event.
                                                           Online.
                                           www.saffireevents.com



Email is still important!




              1/15/2012
        © 2012 – Saffire Events
Software for Events. Your Event.
                                                              Online.
                                              www.saffireevents.com




The NEW Importance of Tablets




                 1/15/2012
           © 2012 – Saffire Events
Software for Events. Your Event.
                                                                   Online.
                                                   www.saffireevents.com




 And it will grow enormously!




• 40% access product reviews from tablets
                      1/15/2012
                © 2012 – Saffire Events
Software for Events. Your Event.
                                                          Online.
                                          www.saffireevents.com




Tablet Site – No Flash




             1/15/2012
       © 2012 – Saffire Events
Software for Events. Your Event.
                                                                Online.
                                                www.saffireevents.com




Mobile Site – No Flash and smaller




                   1/15/2012
             © 2012 – Saffire Events
Software for Events. Your Event.
                                                                 Online.
                                                 www.saffireevents.com




Great Mobile Site – Tulsa State Fair




                    1/15/2012
              © 2012 – Saffire Events
Software for Events. Your Event.
                                                                     Online.
                                                     www.saffireevents.com




App or Mobile Site?
    Smart Phone Users

           Microsoft
              5%
   BlackBerry
      17%
                               Android
      Apple                     48%
     iPhone
      30%




                                         Source: Comscore, Nov. 11

               1/15/2012
         © 2012 – Saffire Events
Software for Events. Your Event.
                                                                                                         Online.
                                                                                         www.saffireevents.com




App or Mobile Site?




http://www.onlinemarketing-trends.com/2011/04/mobile-commerce-take-off-infographic.html
                                1/15/2012
                          © 2012 – Saffire Events
Software for Events. Your Event.
                                                                    Online.
                                                    www.saffireevents.com




      Creating a Mobile Site
• If you love your “guy” and CMS, use them!
• Make sure you have a single source of
  data
• Differences are size, speed and
  technology
• Users are “information snackers,” often as
  a secondary activity
• User experience IS your brand
• You are NOT in control!
                       1/15/2012
                 © 2012 – Saffire Events
Software for Events. Your Event.
                                                                     Online.
                                                     www.saffireevents.com




     Mobile User Experience
• Make it quick! People won‟t “figure it out.”
  – No splash screens
  – Screens are smaller; our fingers aren‟t
  – Be ruthless about navigation; use progressive
    disclosure
  – Straightforward, not “clever” categories and
    links
  – Ultra-short is the new short for copy
    (think Twitter!)    1/15/2012
                  © 2012 – Saffire Events
Software for Events. Your Event.
                                                                    Online.
                                                    www.saffireevents.com




     Three Things to Discuss
1. The “Why” and “How” of mobile; the
   opportunities and best strategies

2. Getting people to engage with you on
   mobile

3. Tools you can use while you‟re mobile to
   enhance your mobile presence
                       1/15/2012
                 © 2012 – Saffire Events
Software for Events. Your Event.
                                                                        Online.
                                                        www.saffireevents.com




    Getting people to engage
• Just like on the desktop, it‟s a web.
  – Your site and blog
     • People have to remember to come to these (or see
       ad)
  – Facebook, Twitter, Email, your app
     • Use short, frequent posts to remind them!
  – Use QR codes
     • general and specific

                           1/15/2012
                     © 2012 – Saffire Events
Software for Events. Your Event.
                                                          Online.
                                          www.saffireevents.com




What the Heck is This?




             1/15/2012
       © 2012 – Saffire Events
Software for Events. Your Event.
                                                                                    Online.
                                                                    www.saffireevents.com



QR Codes: Connect Print with Mobile




                                       1/15/2012
Source: Google/IPSOS Reid 2011   © 2012 – Saffire Events
Software for Events. Your Event.
                                                                        Online.
                                                        www.saffireevents.com




    What to do with QR Codes
• Use for general and
  more purposeful
  engagement
  – Track performance
    with Google Analytics
  – FREE and EASY to
    implement, e.g., http:/
    /www.qrstuff.com/

                           1/15/2012
                     © 2012 – Saffire Events
Software for Events. Your Event.
                                                                   Online.
                                                   www.saffireevents.com




     Three Things to Discuss
1. The “Why” and “How” of mobile; the
   opportunities and best strategies

2. Getting people to engage with you on
   mobile

3. Tools you can use while you’re mobile
   to enhance your mobile presence
                      1/15/2012
                © 2012 – Saffire Events
Software for Events. Your Event.
                                                                     Online.
                                                     www.saffireevents.com




                Mobile Tools
•   Blog
•   Facebook
•   Twitter
•   Flickr
•   YouTube
•   Pinterest

                        1/15/2012
                  © 2012 – Saffire Events
Software for Events. Your Event.
                                                                        Online.
                                                        www.saffireevents.com




          Wordpress Updates
•   Set it up on your computer
•   “Skin” it to match your website
•   Download Wordpress app
•   Easily share photos and news via mobile
•   Can be longer
    – Link Facebook and Twitter to it


                           1/15/2012
                     © 2012 – Saffire Events
Software for Events. Your Event.
                                                    Online.
                                    www.saffireevents.com




Facebook




       1/15/2012
 © 2012 – Saffire Events
Software for Events. Your Event.
                                                   Online.
                                   www.saffireevents.com




Twitter




      1/15/2012
© 2012 – Saffire Events
Software for Events. Your Event.
                                                          Online.
                                          www.saffireevents.com




Flickr (photo sharing)




             1/15/2012
       © 2012 – Saffire Events
Software for Events. Your Event.
                                                   Online.
                                   www.saffireevents.com




YouTube




      1/15/2012
© 2012 – Saffire Events
Software for Events. Your Event.
                                                             Online.
                                             www.saffireevents.com




New Social Site - Pinterest




                1/15/2012
          © 2012 – Saffire Events
Software for Events. Your Event.
                                                    Online.
                                    www.saffireevents.com




Pinterest




       1/15/2012
 © 2012 – Saffire Events
Software for Events. Your Event.
                                                              Online.
                                              www.saffireevents.com




Using location-based marketing




                 1/15/2012
           © 2012 – Saffire Events
Software for Events. Your Event.
                                                               Online.
                                               www.saffireevents.com




Creating location-based marketing




                  1/15/2012
            © 2012 – Saffire Events
Software for Events. Your Event.
                                                             Online.
                                             www.saffireevents.com




Be efficient with HootSuite




                1/15/2012
          © 2012 – Saffire Events
Software for Events. Your Event.
                                                                      Online.
                                                      www.saffireevents.com




       Statistics for Context
• 800M Facebook users (as of Dec „11)
  – 36M “likes” for Coca-Cola #1 brand
• 100M+ Twitter users
  – 18M followers of Lady Gaga - #1
• 131M viewed YouTube in Nov „11 alone
  – 48M Volkswagen “The Force” on YouTube
  – Rebecca Black‟s “Friday” - #1
• 62M Google+ (but early adopter advantage)
• 15M Foursquare (but great demo for fairs!)
                         1/15/2012
                   © 2012 – Saffire Events
Software for Events. Your Event.
                                                                     Online.
                                                     www.saffireevents.com




             Specific Ideas
• Make people feel like insiders
  – First to know
  – Behind the scenes
  – Make it easy to share
  – Consider funny – tweets from mascot, etc.
• Ask questions that get people to talk
  about themselves in relation to your event

                        1/15/2012
                  © 2012 – Saffire Events
Software for Events. Your Event.
                                                                    Online.
                                                    www.saffireevents.com




            Specific Ideas
• Show live tweets on concert side screens
• Have a contest for front row concert seats
  – Text, tweet or post on FB page NOW =
    publicity
• Do giveaways with charitable tie-in
• Give people lots of ways to share event
  photos and video – viral and more photos!
• Take pictures of crowd at concerts, post
  them and encourage them to tag
                       1/15/2012
  themselves     © 2012 – Saffire Events
Software for Events. Your Event.
                                                                     Online.
                                                     www.saffireevents.com




             Specific Ideas
• Have a vote or quiz
  – Answer on mobile site, text, app, QR
    code, etc.
• Judiciously promote big sponsors for
  retweet
• Same with vendors and entertainers
• Allow groups to get $ for their orgs for
  advance sales; host trip for winners
• Post thanks to people/groups; they‟ll
                        1/15/2012
                  © 2012 – Saffire Events
Software for Events. Your Event.
                                                               Online.
                                               www.saffireevents.com




Free Marketing - Fairs Everywhere




                  1/15/2012
            © 2012 – Saffire Events
Software for Events. Your Event.
                                                                       Online.
                                                       www.saffireevents.com




                Thank you!
• Don‟t forget to write SLIDES on your business
  card and give it to us, and we‟ll send you our
  slides!
• Write DEMO also if you‟d like to see our solution
  for mobile, tablet and desktop sites.
• We‟ll enter you in a drawing for a 32” TV.
• We‟ll also give you a free subscription to The
  Dirt, for the latest online best practices –
  including mobile.
                          1/15/2012
                    © 2012 – Saffire Events
Software for Events. Your Event.
                                                                      Online.
                                                      www.saffireevents.com




      Awesome Spam Statistic

                379
400
350
300
250                                                        Aug-10
200                                                        Nov-11
                                   124
150
100
 50
  0
           Spam (in billions)
                                              Harvard Business Review
                         1/15/2012
                                              1/4/12
                   © 2012 – Saffire Events
Software for Events. Your Event.
                                                             Online.
                                             www.saffireevents.com




Handy “Cloud” App - Dropbox




                1/15/2012
          © 2012 – Saffire Events
Software for Events. Your Event.
                                                               Online.
                                               www.saffireevents.com




Reassuring Social Media Statistic




                  1/15/2012
            © 2012 – Saffire Events
Software for Events. Your Event.
                                                              Online.
                                              www.saffireevents.com




Efficient iPhone App - Shopper




                 1/15/2012
           © 2012 – Saffire Events

Mais conteúdo relacionado

Semelhante a Saffire Events Presentation on Mobile Marketing - WFA

Saffire Events Webinar: Social Networking 101
Saffire Events Webinar: Social Networking 101Saffire Events Webinar: Social Networking 101
Saffire Events Webinar: Social Networking 101Saffire Events
 
Saffire events presentation: Marketing on a budget webinar
Saffire events presentation: Marketing on a budget webinarSaffire events presentation: Marketing on a budget webinar
Saffire events presentation: Marketing on a budget webinarSaffire Events
 
Saffire Events Presentation: Social Media 101
Saffire Events Presentation: Social Media 101Saffire Events Presentation: Social Media 101
Saffire Events Presentation: Social Media 101Saffire Events
 
Saffire events presentation social media
Saffire events presentation   social mediaSaffire events presentation   social media
Saffire events presentation social mediaSaffire
 
Saffire Events Presentation: Email Marketing with Rodeo Austin
Saffire Events Presentation: Email Marketing with Rodeo AustinSaffire Events Presentation: Email Marketing with Rodeo Austin
Saffire Events Presentation: Email Marketing with Rodeo AustinSaffire Events
 
Webtrends Website Update
Webtrends Website UpdateWebtrends Website Update
Webtrends Website UpdateMichael Ricci
 
doc2app - the case for migration
doc2app - the case for migrationdoc2app - the case for migration
doc2app - the case for migrationLandscape
 
Share point 2013 webinar november 2012
Share point 2013 webinar november 2012Share point 2013 webinar november 2012
Share point 2013 webinar november 2012Sentri
 
SharePoint 2013 Unveiled webinar 1.24.13
SharePoint 2013 Unveiled webinar 1.24.13SharePoint 2013 Unveiled webinar 1.24.13
SharePoint 2013 Unveiled webinar 1.24.13Sentri
 
Event Management Made Easy with Evenesis
Event Management Made Easy with EvenesisEvent Management Made Easy with Evenesis
Event Management Made Easy with EvenesisYusno Yunos
 
Social: Session 6: Social CRM Tools: What Makes Sense and What Doesn't
Social: Session 6: Social CRM Tools: What Makes Sense and What Doesn't Social: Session 6: Social CRM Tools: What Makes Sense and What Doesn't
Social: Session 6: Social CRM Tools: What Makes Sense and What Doesn't SugarCRM
 
Seminar Part Two: Integration or isolation?
Seminar Part Two: Integration or isolation?Seminar Part Two: Integration or isolation?
Seminar Part Two: Integration or isolation?Precedent
 
Daffodil Android App Development Portfolio
Daffodil Android App Development PortfolioDaffodil Android App Development Portfolio
Daffodil Android App Development PortfolioAshok Surendran
 
Mis tue sponsored lunch adobe
Mis tue sponsored lunch   adobeMis tue sponsored lunch   adobe
Mis tue sponsored lunch adobeMediaPost
 
Share point 2013 unveiled
Share point 2013 unveiledShare point 2013 unveiled
Share point 2013 unveiledSentri
 
Mobile marketing presentation
Mobile marketing presentationMobile marketing presentation
Mobile marketing presentationSaffire
 
Turning Mobile Apps Into Real Business Opportunity and Success
Turning Mobile Apps Into Real Business Opportunity and SuccessTurning Mobile Apps Into Real Business Opportunity and Success
Turning Mobile Apps Into Real Business Opportunity and SuccessAntenna Software
 
Casos de Estudio Barclays y Sony (Personalización y Social Media con las solu...
Casos de Estudio Barclays y Sony (Personalización y Social Media con las solu...Casos de Estudio Barclays y Sony (Personalización y Social Media con las solu...
Casos de Estudio Barclays y Sony (Personalización y Social Media con las solu...Elisa Group
 
Mobile advisor zenprise-pitch - lars
Mobile advisor zenprise-pitch - larsMobile advisor zenprise-pitch - lars
Mobile advisor zenprise-pitch - larsLars Bodenhoff
 
Managing product development flow across an IT organization
Managing product development flow across an IT organizationManaging product development flow across an IT organization
Managing product development flow across an IT organizationInstitut Lean France
 

Semelhante a Saffire Events Presentation on Mobile Marketing - WFA (20)

Saffire Events Webinar: Social Networking 101
Saffire Events Webinar: Social Networking 101Saffire Events Webinar: Social Networking 101
Saffire Events Webinar: Social Networking 101
 
Saffire events presentation: Marketing on a budget webinar
Saffire events presentation: Marketing on a budget webinarSaffire events presentation: Marketing on a budget webinar
Saffire events presentation: Marketing on a budget webinar
 
Saffire Events Presentation: Social Media 101
Saffire Events Presentation: Social Media 101Saffire Events Presentation: Social Media 101
Saffire Events Presentation: Social Media 101
 
Saffire events presentation social media
Saffire events presentation   social mediaSaffire events presentation   social media
Saffire events presentation social media
 
Saffire Events Presentation: Email Marketing with Rodeo Austin
Saffire Events Presentation: Email Marketing with Rodeo AustinSaffire Events Presentation: Email Marketing with Rodeo Austin
Saffire Events Presentation: Email Marketing with Rodeo Austin
 
Webtrends Website Update
Webtrends Website UpdateWebtrends Website Update
Webtrends Website Update
 
doc2app - the case for migration
doc2app - the case for migrationdoc2app - the case for migration
doc2app - the case for migration
 
Share point 2013 webinar november 2012
Share point 2013 webinar november 2012Share point 2013 webinar november 2012
Share point 2013 webinar november 2012
 
SharePoint 2013 Unveiled webinar 1.24.13
SharePoint 2013 Unveiled webinar 1.24.13SharePoint 2013 Unveiled webinar 1.24.13
SharePoint 2013 Unveiled webinar 1.24.13
 
Event Management Made Easy with Evenesis
Event Management Made Easy with EvenesisEvent Management Made Easy with Evenesis
Event Management Made Easy with Evenesis
 
Social: Session 6: Social CRM Tools: What Makes Sense and What Doesn't
Social: Session 6: Social CRM Tools: What Makes Sense and What Doesn't Social: Session 6: Social CRM Tools: What Makes Sense and What Doesn't
Social: Session 6: Social CRM Tools: What Makes Sense and What Doesn't
 
Seminar Part Two: Integration or isolation?
Seminar Part Two: Integration or isolation?Seminar Part Two: Integration or isolation?
Seminar Part Two: Integration or isolation?
 
Daffodil Android App Development Portfolio
Daffodil Android App Development PortfolioDaffodil Android App Development Portfolio
Daffodil Android App Development Portfolio
 
Mis tue sponsored lunch adobe
Mis tue sponsored lunch   adobeMis tue sponsored lunch   adobe
Mis tue sponsored lunch adobe
 
Share point 2013 unveiled
Share point 2013 unveiledShare point 2013 unveiled
Share point 2013 unveiled
 
Mobile marketing presentation
Mobile marketing presentationMobile marketing presentation
Mobile marketing presentation
 
Turning Mobile Apps Into Real Business Opportunity and Success
Turning Mobile Apps Into Real Business Opportunity and SuccessTurning Mobile Apps Into Real Business Opportunity and Success
Turning Mobile Apps Into Real Business Opportunity and Success
 
Casos de Estudio Barclays y Sony (Personalización y Social Media con las solu...
Casos de Estudio Barclays y Sony (Personalización y Social Media con las solu...Casos de Estudio Barclays y Sony (Personalización y Social Media con las solu...
Casos de Estudio Barclays y Sony (Personalización y Social Media con las solu...
 
Mobile advisor zenprise-pitch - lars
Mobile advisor zenprise-pitch - larsMobile advisor zenprise-pitch - lars
Mobile advisor zenprise-pitch - lars
 
Managing product development flow across an IT organization
Managing product development flow across an IT organizationManaging product development flow across an IT organization
Managing product development flow across an IT organization
 

Mais de Saffire Events

TTIA 2014 - The New Face of Facebook
TTIA 2014 - The New Face of FacebookTTIA 2014 - The New Face of Facebook
TTIA 2014 - The New Face of FacebookSaffire Events
 
Webinar 5 steps to kick your marketing into gear
Webinar 5 steps to kick your marketing into gearWebinar 5 steps to kick your marketing into gear
Webinar 5 steps to kick your marketing into gearSaffire Events
 
Saffire events presentation Adams County Fair
Saffire events presentation   Adams County FairSaffire events presentation   Adams County Fair
Saffire events presentation Adams County FairSaffire Events
 
Marketing from your fairground iafe 2012
Marketing from your fairground iafe 2012Marketing from your fairground iafe 2012
Marketing from your fairground iafe 2012Saffire Events
 
Social Media 101-Association of Connecticut Fairs
Social Media 101-Association of Connecticut FairsSocial Media 101-Association of Connecticut Fairs
Social Media 101-Association of Connecticut FairsSaffire Events
 
Real Time Online Marketing-CAFS
Real Time Online Marketing-CAFSReal Time Online Marketing-CAFS
Real Time Online Marketing-CAFSSaffire Events
 
Saffire Events Presentation: New SaffireMail
Saffire Events Presentation: New SaffireMailSaffire Events Presentation: New SaffireMail
Saffire Events Presentation: New SaffireMailSaffire Events
 
10 Steps to Twitter Success
10 Steps to Twitter Success10 Steps to Twitter Success
10 Steps to Twitter SuccessSaffire Events
 
Real-Time Online Marketing - ARC
Real-Time Online Marketing - ARCReal-Time Online Marketing - ARC
Real-Time Online Marketing - ARCSaffire Events
 
Saffire events presentation
Saffire events presentationSaffire events presentation
Saffire events presentationSaffire Events
 

Mais de Saffire Events (10)

TTIA 2014 - The New Face of Facebook
TTIA 2014 - The New Face of FacebookTTIA 2014 - The New Face of Facebook
TTIA 2014 - The New Face of Facebook
 
Webinar 5 steps to kick your marketing into gear
Webinar 5 steps to kick your marketing into gearWebinar 5 steps to kick your marketing into gear
Webinar 5 steps to kick your marketing into gear
 
Saffire events presentation Adams County Fair
Saffire events presentation   Adams County FairSaffire events presentation   Adams County Fair
Saffire events presentation Adams County Fair
 
Marketing from your fairground iafe 2012
Marketing from your fairground iafe 2012Marketing from your fairground iafe 2012
Marketing from your fairground iafe 2012
 
Social Media 101-Association of Connecticut Fairs
Social Media 101-Association of Connecticut FairsSocial Media 101-Association of Connecticut Fairs
Social Media 101-Association of Connecticut Fairs
 
Real Time Online Marketing-CAFS
Real Time Online Marketing-CAFSReal Time Online Marketing-CAFS
Real Time Online Marketing-CAFS
 
Saffire Events Presentation: New SaffireMail
Saffire Events Presentation: New SaffireMailSaffire Events Presentation: New SaffireMail
Saffire Events Presentation: New SaffireMail
 
10 Steps to Twitter Success
10 Steps to Twitter Success10 Steps to Twitter Success
10 Steps to Twitter Success
 
Real-Time Online Marketing - ARC
Real-Time Online Marketing - ARCReal-Time Online Marketing - ARC
Real-Time Online Marketing - ARC
 
Saffire events presentation
Saffire events presentationSaffire events presentation
Saffire events presentation
 

Último

Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Neil Kimberley
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen
 
Progress Report - Oracle Database Analyst Summit
Progress  Report - Oracle Database Analyst SummitProgress  Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst SummitHolger Mueller
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...Any kyc Account
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communicationskarancommunications
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 DelhiCall Girls in Delhi
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLSeo
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876dlhescort
 
Unlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfUnlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfOnline Income Engine
 
Understanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key InsightsUnderstanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key Insightsseri bangash
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.Aaiza Hassan
 
A305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdfA305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdftbatkhuu1
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyEthan lee
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...anilsa9823
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Roland Driesen
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxWorkforce Group
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Delhi Call girls
 

Último (20)

VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 
Progress Report - Oracle Database Analyst Summit
Progress  Report - Oracle Database Analyst SummitProgress  Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst Summit
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
 
Unlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfUnlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdf
 
Understanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key InsightsUnderstanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key Insights
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
A305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdfA305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdf
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
 

Saffire Events Presentation on Mobile Marketing - WFA

  • 1. Mobile Marketing Kendra Wright
  • 2. Software for Events. Your Event. Online. www.saffireevents.com Don’t Worry! • You don‟t need to take notes. • At the end of the presentation, just write SLIDES on your business card, and we‟ll send them to you. • Then we‟re going to draw one business card from the ones we‟ve collected, and someone will win the TV from our booth! 1/15/2012 © 2012 – Saffire Events
  • 3. Software for Events. Your Event. Online. www.saffireevents.com Three Things to Discuss 1. The “Why” and “How” of mobile; the opportunities and best strategies 2. Getting people to engage with you on mobile 3. Tools you can use to enhance your mobile presence (many of them mobile tools!) 1/15/2012 © 2012 – Saffire Events
  • 4. Software for Events. Your Event. Online. www.saffireevents.com Does your “guy” get mobile? 1/15/2012 © 2012 – Saffire Events
  • 5. Software for Events. Your Event. Online. www.saffireevents.com Truth in Advertising 1/15/2012 © 2012 – Saffire Events
  • 6. Software for Events. Your Event. Online. www.saffireevents.com The Team Aaron Jeremy Pederson Emerson Technical Director Creative Director Chris Lugar Chris Howard Daniel Bunn Senior Software Front End Software Engineer Engineer Developer Jessica Bybee- Rebekah Jonathan Hope Dziedzic Hardage Software Engineer Senior Account Marketing Manager Manager Adam Kirk Wright Cassie Roberts Dispenza Vice President, Manager, Sales & QA Specialist Marketing Partnerships 1/15/2012 © 2012 – Saffire Events
  • 7. Software for Events. Your Event. Online. www.saffireevents.com Our History 1/15/2012 © 2012 – Saffire Events
  • 8. Software for Events. Your Event. Online. www.saffireevents.com Our Future 1/15/2012 © 2012 – Saffire Events
  • 9. Software for Events. Your Event. Online. www.saffireevents.com Our Claim to Fame 1/15/2012 © 2012 – Saffire Events
  • 10. Software for Events. Your Event. Online. www.saffireevents.com Saffire Events Our software gives you a platform to: • Market your event online better – With integrated desktop, mobile and tablet sites • Manage your web content easier • Increase value from the people important to your event • Increase revenue from online sales 1/15/2012 © 2012 – Saffire Events
  • 11. Software for Events. Your Event. Online. www.saffireevents.com A Little History • Let‟s all think about where we were in 1994. • I was at a high tech company building websites within about 6 months after the Internet became “mainstream.” 1/15/2012 © 2012 – Saffire Events
  • 12. Software for Events. Your Event. Online. www.saffireevents.com Here’s what our computers looked like. 1/15/2012 © 2012 – Saffire Events
  • 13. Software for Events. Your Event. Online. www.saffireevents.com Does anyone remember this? 1/15/2012 © 2012 – Saffire Events
  • 14. Software for Events. Your Event. Online. www.saffireevents.com How about this? 1/15/2012 © 2012 – Saffire Events
  • 15. Software for Events. Your Event. Online. www.saffireevents.com Here’s a good one. 1/15/2012 © 2012 – Saffire Events
  • 16. Software for Events. Your Event. Online. www.saffireevents.com This was SLOW! 1/15/2012 © 2012 – Saffire Events
  • 17. Software for Events. Your Event. Online. www.saffireevents.com Sound Familiar? 1/15/2012 © 2012 – Saffire Events
  • 18. Software for Events. Your Event. Online. www.saffireevents.com Phones aren’t for calls anymore! 1/15/2012 © 2012 – Saffire Events
  • 19. Software for Events. Your Event. Online. www.saffireevents.com “On the Spot” Connections Do “it” as soon as you think about “it!” 1/15/2012 Source: www.onlinemarketing-trendscom © 2012 – Saffire Events
  • 20. Software for Events. Your Event. Online. www.saffireevents.com Computing Speeds Speed (bps) 12,000,000 10,000,000 10,000,000 8,000,000 6,000,000 Speed 4,000,000 4G 2,000,000 1,000,000 56,000 0 1995 Desktop 2011 Desktop 2011 Mobile 1/15/2012 © 2012 – Saffire Events
  • 21. Software for Events. Your Event. Online. www.saffireevents.com Crazy New Statistic Source: Morgan Stanley Research 1/15/2012 © 2012 – Saffire Events
  • 22. Software for Events. Your Event. Online. www.saffireevents.com The Importance of Mobile 1/15/2012 © 2012 – Saffire Events
  • 23. Software for Events. Your Event. Online. www.saffireevents.com Mobile Search Grew 400% in 2011 Your customers are already viewing your site from mobile (ready or not!) 1/15/2012 Source: Google/IPSOS Reid 2011 © 2012 – Saffire Events
  • 24. Software for Events. Your Event. Online. www.saffireevents.com Sales are growing fast! 1/15/2012 © 2012 – Saffire Events
  • 25. Software for Events. Your Event. Online. www.saffireevents.com Another Reason to Sell Online 1/15/2012 © 2012 – Saffire Events
  • 26. Software for Events. Your Event. Online. www.saffireevents.com Ecommerce = Insurance Policy Plus incremental revenue and 80% redemption 1/15/2012 © 2012 – Saffire Events
  • 27. Software for Events. Your Event. Online. www.saffireevents.com What are my priorities? • Your website, including SEO, My Account & CMS! • Getting them there! – Social – Email • Mobile – Mobile site – Tablet site – Apps 1/15/2012 © 2012 – Saffire Events
  • 28. Software for Events. Your Event. Online. www.saffireevents.com How Good Does My Site Need to Be? Kendra’s Law: User expectations are set by Your customers are going to a their aggregated experience lot from around the web. of other websites besides yours! 1/15/2012 © 2012 – Saffire Events
  • 29. Software for Events. Your Event. Online. www.saffireevents.com How Does My Site Measure Up? 10 9 8 7 6 Fair A Fair B 5 Sports Site Activity Site 4 Retail Site 3 YOUR FAIR ? 2 1 0 Fair A Fair B Sports Site Activity Site Retail Site YOUR FAIR 1/15/2012 © 2012 – Saffire Events
  • 30. Software for Rodeos www.saffireevents.com Your website is still important! Copyright 2011 – Saffire Events
  • 31. Software for Events. Your Event. Online. www.saffireevents.com Email is still important! 1/15/2012 © 2012 – Saffire Events
  • 32. Software for Events. Your Event. Online. www.saffireevents.com The NEW Importance of Tablets 1/15/2012 © 2012 – Saffire Events
  • 33. Software for Events. Your Event. Online. www.saffireevents.com And it will grow enormously! • 40% access product reviews from tablets 1/15/2012 © 2012 – Saffire Events
  • 34. Software for Events. Your Event. Online. www.saffireevents.com Tablet Site – No Flash 1/15/2012 © 2012 – Saffire Events
  • 35. Software for Events. Your Event. Online. www.saffireevents.com Mobile Site – No Flash and smaller 1/15/2012 © 2012 – Saffire Events
  • 36. Software for Events. Your Event. Online. www.saffireevents.com Great Mobile Site – Tulsa State Fair 1/15/2012 © 2012 – Saffire Events
  • 37. Software for Events. Your Event. Online. www.saffireevents.com App or Mobile Site? Smart Phone Users Microsoft 5% BlackBerry 17% Android Apple 48% iPhone 30% Source: Comscore, Nov. 11 1/15/2012 © 2012 – Saffire Events
  • 38. Software for Events. Your Event. Online. www.saffireevents.com App or Mobile Site? http://www.onlinemarketing-trends.com/2011/04/mobile-commerce-take-off-infographic.html 1/15/2012 © 2012 – Saffire Events
  • 39. Software for Events. Your Event. Online. www.saffireevents.com Creating a Mobile Site • If you love your “guy” and CMS, use them! • Make sure you have a single source of data • Differences are size, speed and technology • Users are “information snackers,” often as a secondary activity • User experience IS your brand • You are NOT in control! 1/15/2012 © 2012 – Saffire Events
  • 40. Software for Events. Your Event. Online. www.saffireevents.com Mobile User Experience • Make it quick! People won‟t “figure it out.” – No splash screens – Screens are smaller; our fingers aren‟t – Be ruthless about navigation; use progressive disclosure – Straightforward, not “clever” categories and links – Ultra-short is the new short for copy (think Twitter!) 1/15/2012 © 2012 – Saffire Events
  • 41. Software for Events. Your Event. Online. www.saffireevents.com Three Things to Discuss 1. The “Why” and “How” of mobile; the opportunities and best strategies 2. Getting people to engage with you on mobile 3. Tools you can use while you‟re mobile to enhance your mobile presence 1/15/2012 © 2012 – Saffire Events
  • 42. Software for Events. Your Event. Online. www.saffireevents.com Getting people to engage • Just like on the desktop, it‟s a web. – Your site and blog • People have to remember to come to these (or see ad) – Facebook, Twitter, Email, your app • Use short, frequent posts to remind them! – Use QR codes • general and specific 1/15/2012 © 2012 – Saffire Events
  • 43. Software for Events. Your Event. Online. www.saffireevents.com What the Heck is This? 1/15/2012 © 2012 – Saffire Events
  • 44. Software for Events. Your Event. Online. www.saffireevents.com QR Codes: Connect Print with Mobile 1/15/2012 Source: Google/IPSOS Reid 2011 © 2012 – Saffire Events
  • 45. Software for Events. Your Event. Online. www.saffireevents.com What to do with QR Codes • Use for general and more purposeful engagement – Track performance with Google Analytics – FREE and EASY to implement, e.g., http:/ /www.qrstuff.com/ 1/15/2012 © 2012 – Saffire Events
  • 46. Software for Events. Your Event. Online. www.saffireevents.com Three Things to Discuss 1. The “Why” and “How” of mobile; the opportunities and best strategies 2. Getting people to engage with you on mobile 3. Tools you can use while you’re mobile to enhance your mobile presence 1/15/2012 © 2012 – Saffire Events
  • 47. Software for Events. Your Event. Online. www.saffireevents.com Mobile Tools • Blog • Facebook • Twitter • Flickr • YouTube • Pinterest 1/15/2012 © 2012 – Saffire Events
  • 48. Software for Events. Your Event. Online. www.saffireevents.com Wordpress Updates • Set it up on your computer • “Skin” it to match your website • Download Wordpress app • Easily share photos and news via mobile • Can be longer – Link Facebook and Twitter to it 1/15/2012 © 2012 – Saffire Events
  • 49. Software for Events. Your Event. Online. www.saffireevents.com Facebook 1/15/2012 © 2012 – Saffire Events
  • 50. Software for Events. Your Event. Online. www.saffireevents.com Twitter 1/15/2012 © 2012 – Saffire Events
  • 51. Software for Events. Your Event. Online. www.saffireevents.com Flickr (photo sharing) 1/15/2012 © 2012 – Saffire Events
  • 52. Software for Events. Your Event. Online. www.saffireevents.com YouTube 1/15/2012 © 2012 – Saffire Events
  • 53. Software for Events. Your Event. Online. www.saffireevents.com New Social Site - Pinterest 1/15/2012 © 2012 – Saffire Events
  • 54. Software for Events. Your Event. Online. www.saffireevents.com Pinterest 1/15/2012 © 2012 – Saffire Events
  • 55. Software for Events. Your Event. Online. www.saffireevents.com Using location-based marketing 1/15/2012 © 2012 – Saffire Events
  • 56. Software for Events. Your Event. Online. www.saffireevents.com Creating location-based marketing 1/15/2012 © 2012 – Saffire Events
  • 57. Software for Events. Your Event. Online. www.saffireevents.com Be efficient with HootSuite 1/15/2012 © 2012 – Saffire Events
  • 58. Software for Events. Your Event. Online. www.saffireevents.com Statistics for Context • 800M Facebook users (as of Dec „11) – 36M “likes” for Coca-Cola #1 brand • 100M+ Twitter users – 18M followers of Lady Gaga - #1 • 131M viewed YouTube in Nov „11 alone – 48M Volkswagen “The Force” on YouTube – Rebecca Black‟s “Friday” - #1 • 62M Google+ (but early adopter advantage) • 15M Foursquare (but great demo for fairs!) 1/15/2012 © 2012 – Saffire Events
  • 59. Software for Events. Your Event. Online. www.saffireevents.com Specific Ideas • Make people feel like insiders – First to know – Behind the scenes – Make it easy to share – Consider funny – tweets from mascot, etc. • Ask questions that get people to talk about themselves in relation to your event 1/15/2012 © 2012 – Saffire Events
  • 60. Software for Events. Your Event. Online. www.saffireevents.com Specific Ideas • Show live tweets on concert side screens • Have a contest for front row concert seats – Text, tweet or post on FB page NOW = publicity • Do giveaways with charitable tie-in • Give people lots of ways to share event photos and video – viral and more photos! • Take pictures of crowd at concerts, post them and encourage them to tag 1/15/2012 themselves © 2012 – Saffire Events
  • 61. Software for Events. Your Event. Online. www.saffireevents.com Specific Ideas • Have a vote or quiz – Answer on mobile site, text, app, QR code, etc. • Judiciously promote big sponsors for retweet • Same with vendors and entertainers • Allow groups to get $ for their orgs for advance sales; host trip for winners • Post thanks to people/groups; they‟ll 1/15/2012 © 2012 – Saffire Events
  • 62. Software for Events. Your Event. Online. www.saffireevents.com Free Marketing - Fairs Everywhere 1/15/2012 © 2012 – Saffire Events
  • 63. Software for Events. Your Event. Online. www.saffireevents.com Thank you! • Don‟t forget to write SLIDES on your business card and give it to us, and we‟ll send you our slides! • Write DEMO also if you‟d like to see our solution for mobile, tablet and desktop sites. • We‟ll enter you in a drawing for a 32” TV. • We‟ll also give you a free subscription to The Dirt, for the latest online best practices – including mobile. 1/15/2012 © 2012 – Saffire Events
  • 64. Software for Events. Your Event. Online. www.saffireevents.com Awesome Spam Statistic 379 400 350 300 250 Aug-10 200 Nov-11 124 150 100 50 0 Spam (in billions) Harvard Business Review 1/15/2012 1/4/12 © 2012 – Saffire Events
  • 65. Software for Events. Your Event. Online. www.saffireevents.com Handy “Cloud” App - Dropbox 1/15/2012 © 2012 – Saffire Events
  • 66. Software for Events. Your Event. Online. www.saffireevents.com Reassuring Social Media Statistic 1/15/2012 © 2012 – Saffire Events
  • 67. Software for Events. Your Event. Online. www.saffireevents.com Efficient iPhone App - Shopper 1/15/2012 © 2012 – Saffire Events

Notas do Editor

  1. Hi, I’m Kendra Wright, and today, we’re going to talk to you about marketing your event via mobile. I’ll tell you more about our company in a minute, but first a little housekeeping…
  2. We are going to give you lots of great info today you’ll be able to use to immediately market and increase revenue for your event. But you don’t need to take notes. Just come up afterwards and give us your business card, and we’ll send you a link to the slides right after the conference. And we’ll do the big drawing.
  3. First, I want to talk to you about the opportunities in mobile marketing, why it’s important and best strategies. (stats, how to create, UI, iPhone vs. Android, apps vs. site, tablets, mcommerce trends) Second, I want to talk to you about getting people to engage with you on mobile. (through site, QR codes, clever apps, etc.) Third, I want to talk about specific tools for updating your site mobilly via blog, flickr, twitter, fbetc, location-based marketing, text marketing, tools to update all at once like hootsuite.
  4. In talking to people, I hear a lot about “their guy” that does their site. I am doing a lot of speaking for industry associations these days, and when I do, I often spend quite a bit of time giving a hard time about “the guy.” I’m talking about “the guy” that builds websites. I have nothing against the guy, but the web is so complex, and with what we’re going to talk about today, it’s getting more complexby the second! So there’s no way that “guy” can keep up! And that’s just when he’s around.But I have to be honest with you. I started my company about 13 years ago, and I was “the guy!”
  5. But I quickly learned that I couldn’t be good at every single skill I needed to effectively market online.
  6. Since then, we’ve added about a person a year, all try and keep up with the ever-raising bar of online expectations. One key player is Cassie Roberts, who manages our Saffire customers….
  7. Before we entered this industry, we did custom work for a lot of companies. Many of them, we still do.
  8. A few years ago, a simple phone call changed the trajectory of where we wanted to go as a company.Rodeo Austin called and asked us to build their online presence. Immediately, we felt this was an industry wanted to call home, because we felt that it was an industry we could help. And the best thing is, because of geographic disparity, we feel we can help LOTS of fairs, since you aren’t really competing.
  9. Almost 50% increase in site visits!And when they came, the viewed more pages (almost double), spent more time, lower homepage bounce rate.
  10. I started building websites in 1995.
  11. Screens were REALLY SMALL (and fuzzy!). Some of ours still are!
  12. This is how we browsed the Internet.
  13. Alta Vista was the Google of 1995.
  14. Now here’s an oldie but a goodie. Look familiar to anyone? It’s how we connected to the internet.
  15. Just imagine, with screens this size and browsing this slowly, how different it was to build websites… and to visit them.
  16. It’s funny being in the internet business for a long time. When we talk about smaller screen sizes and slower speeds, it sure does sound familiar.Developing for mobile has some of the same challenges we had 15 years ago. But it’s still a whole new world.
  17. When we think about mobile, a few years ago, we would have thought of phone calls.Then as time passed, it came to mean mobile websites.
  18. If you ask people what they do with their phones, calls will not even be at the top of the list.Mobile gives people the opportunity to do things immediately.Starbucks – bonusesMany texts per day, but no callsVoicemail is seen as an annoyancehttp://www.onlinemarketing-trends.com/2011/09/how-mobile-is-driving-us-online.html
  19. 56kVs.10 megabitVs.1 megabit – with 4G, this will increase to 4-6 Megabits and BEYOND! But to get it, you have to be in the right place and have the right device that supports 4G.4G is coming to all mobile providers. Verizon and ATT already provide ~1-2Megabit download speeds for phones and about 6-8 for laptops with 4G modems. The technology has the potential to go to 10 Megabits.
  20. By 2014, more people will access your website via mobile devices than desktop computers. Based on the trajectory I’ve seen, I believe it!
  21. Since accessing the internet through a mobile phone was the closest behind computers, we’ll start there. Mobile internet usage is growing at an incredible rate. Of the world’s 4 billion mobile phones 1.08 billion are smart phones, and on average Americans spend 2.7 hours per day on their mobile phone. So clearly the audience is already there. It’s important that you GET THERE NOW and develop your presence. This next stat proves why: Mobile Commerce is increasing at 10% per year. If you build your presence now, people will feel safer buying from your site on their mobile devices when they’re ready. In addition, desktop computer usage is dwindling. By 2014 more people will access the internet by mobile than desktop, so you HAVE to be there. Finally, women aged 35-54 are the most active group in mobile socialization. We’ve been told by more than a few fairs that this is a KEY audience for fair marketing. This group usually brings their family, and they usually control the…what? Yes, MONEY. 
  22. One common denominator of what people do is to search for information. There’s good news and bad news. The good news is, the vast majority of searches are done for local info. That’s you.The bad news is, ready or not, your customers are THERE!Mobile Search is becoming critical for local information – Your site will be found via mobile whether you are ready or not.http://www.onlinemarketing-trends.com/2012/01/mobile-search-increase-by-400-in-2011.html
  23. You won’t make a million dollars right now online, but it’s crazy how fast it will happen. And even if they don’t buy, they’re using it to support their purchases.One thing you can do to support this is make sure you have “MY Account” on your desktop site.This will help US m-commerce sales grow at a compound annual rate of 55% from 2010 to 2015, including 73.1% growth expected this year.
  24. You need to be doing ecommerce anyway. Why? In 2011, we had major weather events that effected, so many fairs.
  25. Selling advanced tickets to your event is like an insurance policy against all these things. Things happen. People get busy. They use up all the money from their current paycheck. But if they have a ticket to your event, they will probably come. But not all of them will. People will spend incremental revenue.And because redemption won’t be 100%, you can even afford to discount tickets and/or offer free shipping off the gate price, and still make more than you would have.
  26. This brings up a question we’re often asked:How good does our website need to be? The truth is, you need to be as good as your customers expect you to be.User expectations are set by their aggregated user experience from around the web.
  27. So when you’re asking yourself how good your site needs to be, keep in mind all the other sites people look at in a day, not just fair sites, to determine how high the bar is. You need to have a website that reflects your brand. And it needs to get people so excited about it that they tell other people about your event – in other words, do your marketing for you.
  28. Like I said, your website is still important. You should have a hierarchy of information, with the most important information where peoples’ eyes are most likely to go. This is like a capital F – across the top, down the left and a little bit in the middle (usually with headlines). Navigation should be streamlined, with no more than 5-7 items in any one place, because that’s how many things people can remember. It should also offer some interactivity, things for them to click around on and get engaged.
  29. In fact, when you send out an email, you’ll be able to tell from your site statistics. The jumps in your website traffic are almost like a heart monitor, with dramatic jumps whenever you send an email. You can keep it in terms of KEEPING YOUR SITE ALIVE… DURING THE ENTIRE YEAR!
  30. When we think about mobile, we tend to think about smart phones. But tablets were the #1 holiday gift in 2011. So having a tablet site is becoming more important. And many feel that ecommerce statistics will be even more compelling on tablets than on smart phones, because of the increased screen size.
  31. Holiday season= tablets; you may have noticed this year that this is THE gift this year. After christmas you HAVE to have a mobile site The statistics on tablets like iPads are also becoming more compelling if you’re looking for another outlet to improve your online presenceThe iPad, which has clearly led the tablet market since 2010, will continue to do so for the next few years. But eventually, like all technologies, its share will be slowly chipped away by competitors. The number of US iPad users will more than double by 2014, from 28 million to 60.8 million. What’s the answer?
  32. A site for theiPad and other tablets can be built with the same technology as your mobile site, which means NO FLASH! If a person is accessing your site from one of these devices, the site simply has to know to redirect it to a no-flash homepage.
  33. A site for theiPad and other tablets can be built with the same technology as your mobile site, which means NO FLASH! If a person is accessing your site from one of these devices, the site simply has to know to redirect it to a no-flash homepage.
  34. So you know you need to be on Mobile, but what should you do- an app or a mobile site? And do you know the difference? App: Downloadable interface that installs Mobile site- DEFINITELY. You’ll reach MORE! That way you don’t have to guess which phone will “win!”The same technology you use to build mobile also works for tablets (no Flash)An app only reaches your most loyal followers while a mobile site reaches EVERYONEQR codes only go to mobile sites!, which Kendra will talk more about in a minuteBalance the tradeoffs of effort/cost vs ROILots of talk about time spent on apps, but reality is that the apps consuming the time are:Facebook,Gmail,Google Maps, Google Search, YouTube, Android Market, Twitter, Angry Birds,Adobe Reader, Pandora, WeatherChanneland Words With FriendsIn fact, the top 10 Android apps account for 43 percent of all the time spent by Android consumers on mobile apps.http://www.onlinemarketing-trends.com/2011/09/mobile-apps-vs-mobile-web-state-of-us.html
  35. Ease of engagement – mobile site is instant, and included on everyone’s smartphone right from a browser. Apps are searched for in a store, downloaded, installed and usually only hit your very top fansImplementation Cost – mobile sites are generally less costly and time-intensive to produce than apps. Platform dependability – Apps require multiple versions to support iPhone vs. Android, while mobile site can work on bothWith an app’s Push capability:Send you an update when sales or events are happening Using GPS to detect when you are near an event, send you a notification
  36. If you love your provider and your current Content Management System, use them (make sure they have mobile experience)Don’t make it “separate;” the main considerations for mobile are size, speed and technology differencesIn the digital age, user experience IS your brand. Deepen the relationship with a good online experience.Users are “information snackers.” Support short visits. Support return visits with things like newsletters, FB, twitter.
  37. Good usability is even more important than desktop! Commitment level is low – people won’t try to “figure it out.”Use breadcrumbs, so they remember context (where they came from, where they are, where they can come)Make it easy to touch and manipulate – eyes are more agile than fingers - don’t make your customers feel like they have fat fingers!Streamline navigation – same research as desktop applies – don’t overwhelm! Use progressive disclosure, meaning more screens that are simple and focused (and faster loading!)Think about the needs of your audience, usually if on Mobile, they are on the go, and need quick info on 1) Contact info, 2) Directions, 3) Hours, etc. Providing clear and simple paths to these key bits will go a long way to helping your fans love youWhen thinking about mCommerce, think about ways of making the process extremely simple, since so many fields can be required for a purchase. Returning Customer accounts allow for saved Shipping/Billing addresses, saving time and typing
  38. First, I want to talk to you about the opportunities in mobile marketing, why it’s important and best strategies. (stats, how to create, UI, iPhone vs. Android, apps vs. site, tablets, mcommerce trends) Second, I want to talk to you about getting people to engage with you on mobile. (through site, QR codes, clever apps, etc.) Third, I want to talk about specific tools for updating your site mobilly via blog, flickr, twitter, fbetc, location-based marketing, text marketing, tools to update all at once like hootsuite.
  39. Everythingworks together to support each other.Do an app only if you already have a great site, mobile and tablet site; consider specific, enticing use.
  40. You may have heard of things called QR codes (stands for Quick Response). There is a lot of buzz about these, and today, I’m going to demystify them for you. Really, they are just a quick way to get someone to your mobile website.
  41. Simply put, they’re a way to bring people in the physical world (as opposed to people sitting in front of their computers) to your digital content without them even having to go type your URL, find you on Twitter/Facebook, or search for your offerings. Essentially, QR codes extend the hyperlink beyond the web, and into print, whether that be newspapers, magazines, business cards, clothing, signage, or other creative uses. Measuring Success: 5 Metrics you need to Monitor QR codes   Metrics to monitor how QR Codes are impacting your marketing goals:Impressions. This is the number of times the QR code is viewed in its original context or surface. This is usually the same as the number of impressions the ad, in which the QR code appears, gets.Snaps. This is the number of people who snap a shot of the QR code and are linked to the landing page or other content. Make sure the landing page is mobile friendly because users capture this information on a smartphone.  Snap-through rate. Calculate the percentage of people who take this next action by dividing the number of snaps by the number of impressions.Actions. This is the number of people who ultimately buy or take the next step. This should be in line with marketing goals.Conversion rate. Calculatethe percentage of people who convert from those who snap-through on your QR code or actions divided by snaps.Good infographic with more stats: http://www.onlinemarketing-trends.com/2011/04/smartphone-users-increasingly-using-qr.html
  42. First, I want to talk to you about the opportunities in mobile marketing, why it’s important and best strategies. (stats, how to create, UI, iPhone vs. Android, apps vs. site, tablets, mcommerce trends) Second, I want to talk to you about getting people to engage with you on mobile. (through site, QR codes, clever apps, etc.) Third, I want to talk about specific tools for updating your site mobilly via blog, flickr, twitter, fbetc, location-based marketing, text marketing, tools to update all at once like hootsuite.
  43. Blog – you update and customers commentThe rest, both you and your customers can contribute.
  44. Pin your fair photos, then people will repin to their boards.App for it.
  45. HootSuite can manage:FacebookTwitterWordpress blogFoursquareSchedule messagesMonitor mentionsCustom analytics$6/month for single user
  46. We love this industry, and we’re in it for the long haul. And if we can make a bold statement, we really feel that this industry needs Saffire, so it can effectively grow and compete with all the other things and websites vying for our customers’ attention. I’m going to give you one more piece of evidence about how we want to support this industry. We have just partnered with IAFE to launch a website called www.FairsEverywhere.com.
  47. But because I’m not very obedient, first, I want to share with you some fun facts that have nothing to do with Mobile Marketing. First, the BEST news I’ve heard so far this year! Spam dropped XXX% from the end of ‘10 to ’11. This is the lowest since 2007. It is because law enforcement and security agencies shut down major spam-sending botnets, according to Cisco. The leader is India, followed by Vietnam and Russian Federation.
  48. Social Campaigns Give Long-Term Boost to Brand MetricsSocial media marketing campaigns may get web users talking, but how much real-world effect do they have? Research suggests that social ads for consumer product goods get brand advocates revved up—and keep them that way.
  49. Most important thing is list sharing and synching. Mobile app.