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The Power of the inbox
Successful Email Marketing
© The Countess Group - All Rights Reserved
Presented by Ken Countess/
The Countess Group
info@thecountessgroup.com
www.TheCountessGroup.com
407-242-4200 Call Us Anytime! 1
Surefire Email
Marketing Strategies
Tips andTricks for Successful Email Marketing
Email marketing has
3x the conversion
rate as social media
For every $1 spent on email
marketing, there is a
$38x average ROI
Source/s: Litmus; Direct Marketing Association; Pew Research Center, 2015; Forrester Research, 2014; Forbes.com; SalesForce.com Constant Contact Small Business Growth Survey
60
• Limited sending
• No formatting control
• Susceptible to filters
• No cohesive branding
• Potential SPAM complaints
• No tracking or reporting
Why regular email doesn’t work
8
57
60
The Power of the inbox
Successful Email Marketing
© The Countess Group - All Rights Reserved
Presented by Ken Countess/
The Countess Group
info@thecountessgroup.com
www.TheCountessGroup.com
407-242-4200 Call Us Anytime! 2
Email marketing best practices
that make you look great!
Email Marketing will automatically:
• Give you great-looking templates
• Reinforce brand identity
• Manage subscriptions
• Ensure email delivery
• Track results
• Obey the law
Growing your list is all about
how and where you ask.
And yes, you have to.
Source: MarketingSherpa 69
send it to spam if it’s irrelevant
unsubscribe if it’s boring38%
32%
Write for your audience, not for you.
61
63
69
The Power of the inbox
Successful Email Marketing
© The Countess Group - All Rights Reserved
Presented by Ken Countess/
The Countess Group
info@thecountessgroup.com
www.TheCountessGroup.com
407-242-4200 Call Us Anytime! 3
20 lines of text or less
Less is more.
Source: http://news.constantcontact.com 71
How much is enough?
3 pictures or less
Fewer links,
more clicks.
steep
decline
3+
most clicks
1
eh... okay
2
less to no clicks
5+
Clicks per Link
0
0.01
0.02
0.03
0.04
0.05
0.06
0.07
0.08
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30
Number of Links
ClickRate
Source: www.adweek.com 80
Images are content too!
90% of information processed by the brain is visual content
71
72
80
The Power of the inbox
Successful Email Marketing
© The Countess Group - All Rights Reserved
Presented by Ken Countess/
The Countess Group
info@thecountessgroup.com
www.TheCountessGroup.com
407-242-4200 Call Us Anytime! 4
1. Single column template
2. Fewer than 3 images
3. Fewer than 20 lines of text
4. No more than 3-5 links
5. Action above the scroll line
Simple recipe for success...
Know
what
metrics
matter
Usedatato
make
decisions
Focusonthe
“click
through”
Don’t guess. Use metrics.
102
OPENS
• Gauge interest
• Determine best day/time
Industry averages: 8-28%
89
101
102
The Power of the inbox
Successful Email Marketing
© The Countess Group - All Rights Reserved
Presented by Ken Countess/
The Countess Group
info@thecountessgroup.com
www.TheCountessGroup.com
407-242-4200 Call Us Anytime! 5
103
CLICK-
THROUGHS
• Measure success
• Identify engaged readers
Industry averages: 5-18%
What an “ideal” email looks like…
110
3. Putting it all together
Subject line:
keep it short
(8 words, 35
characters)
What an “ideal” email looks like…
103
107
110
The Power of the inbox
Successful Email Marketing
© The Countess Group - All Rights Reserved
Presented by Ken Countess/
The Countess Group
info@thecountessgroup.com
www.TheCountessGroup.com
407-242-4200 Call Us Anytime! 6
What an “ideal” email looks like…
Include your
business name
in your ‘from
name’ text
111
3. Putting it all together
What an “ideal” email looks like…
What an “ideal” email looks like…
112
3. Putting it all together
What an “ideal” email looks like…
Write
pre-header text
to entice readers
What an “ideal” email looks like…
113
3. Putting it all together
Make your logo
clickable
to your website
What an “ideal” email looks like…
111
112
113
The Power of the inbox
Successful Email Marketing
© The Countess Group - All Rights Reserved
Presented by Ken Countess/
The Countess Group
info@thecountessgroup.com
www.TheCountessGroup.com
407-242-4200 Call Us Anytime! 7
What an “ideal” email looks like…
114
3. Putting it all together
Communicate
through images
and make them
clickable.
Keep to 3 or
fewer.
What an “ideal” email looks like…
What an “ideal” email looks like…
Less is more.
Focus on relevant
content. No more
than about 20
lines of text.
115
What an “ideal” email looks like… 116
Include a clear
call-to-action
above the scroll
line
Minimize the number
of links. One is best.
After 3 links, clicks
drop off significantly.
114
115
116
The Power of the inbox
Successful Email Marketing
© The Countess Group - All Rights Reserved
Presented by Ken Countess/
The Countess Group
info@thecountessgroup.com
www.TheCountessGroup.com
407-242-4200 Call Us Anytime! 8
What an “ideal” email looks like… 117
Apply your
brand colors
What an “ideal” email looks like… 118
Use social media
“like” and “share”
buttons
BEFORE EMAIL MARKETING
The Business:
Promotional specialties
Annual Sales:
~$50,000 from 2010 - 2013
The Business:
Promotional specialties
Annual Sales:
~$50,000 from 2010 - 2013
117
118
123
The Power of the inbox
Successful Email Marketing
© The Countess Group - All Rights Reserved
Presented by Ken Countess/
The Countess Group
info@thecountessgroup.com
www.TheCountessGroup.com
407-242-4200 Call Us Anytime! 9
2019:
$700,000
USING ONLY
EMAIL
MARKETING
For this client of
The Countess Group,
the ROI
Email Marketing
delivers is over
350:1*
*Your results may vary
REVIEW:
The 3 most important things to have clarity before
working on your email…
1. The value of your list
2. What is your goal?
3. Who is your audience?
126
127
128
The Power of the inbox
Successful Email Marketing
© The Countess Group - All Rights Reserved
Presented by Ken Countess/
The Countess Group
info@thecountessgroup.com
www.TheCountessGroup.com
407-242-4200 Call Us Anytime! 10
The size of my list is: ___________
My average sale is: $__________
My list size x my average sale = $__________
List size x average sale = the value of your list
Ken Countess - 407.242.4200 - info@thecountessgroup.com
Get a free
60-day trial
and free training!
CTCT QR
bit.ly/completelyfreetrial
Schedule
your free consult
with me
bit.ly/meet-with-ken
129
135
141
The Power of the inbox
Successful Email Marketing
© The Countess Group - All Rights Reserved
Presented by Ken Countess/
The Countess Group
info@thecountessgroup.com
www.TheCountessGroup.com
407-242-4200 Call Us Anytime! 11
www.TheCountessGroup.com 407-242-4200 info@thecountessgroup.com
A Full Service Marketing Consultancy
• Executive Coaching
• Keynote Presentations
• Customized Workshops for Your Organization
• Strategic Marketing and Communications
• Email Marketing and Social Media Marketing
• CRM (Customer Relationship Management) software
• Websites
… and more!
www.TheCountessGroup.com 407-242-4200 info@thecountessgroup.com
Call/Text us at
407-242-4200
Ken Countess
The Countess Group
Marketing & Communications
407-242-4200
info@thecountessgroup.com
google.com/+TheCountessGroup
pinterest.com/CountessGroup
instagram.com/KenCountessMarketing
facebook.com/TheCountessGroup
twitter.com/CountessGroup
linkedin.com/in/kencountess
We HelpYou Gain An Unfair Advantage OverYour Competition
www.thecountessgroup.com
Google Partner
youtube.com/CountessGroup marketyourbusiness.co/podcast
148
159
160
The Power of the inbox
Successful Email Marketing
© The Countess Group - All Rights Reserved
Presented by Ken Countess/
The Countess Group
info@thecountessgroup.com
www.TheCountessGroup.com
407-242-4200 Call Us Anytime! 12
Thanks for attending today’s class.
We hope you’ll attend another of our
events.
www.TheCountessGroup.com
© Ken Countess – 407-242-4200 – All Rights Reserved
162

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Surefire Email Marketing Tips

  • 1. The Power of the inbox Successful Email Marketing © The Countess Group - All Rights Reserved Presented by Ken Countess/ The Countess Group info@thecountessgroup.com www.TheCountessGroup.com 407-242-4200 Call Us Anytime! 1 Surefire Email Marketing Strategies Tips andTricks for Successful Email Marketing Email marketing has 3x the conversion rate as social media For every $1 spent on email marketing, there is a $38x average ROI Source/s: Litmus; Direct Marketing Association; Pew Research Center, 2015; Forrester Research, 2014; Forbes.com; SalesForce.com Constant Contact Small Business Growth Survey 60 • Limited sending • No formatting control • Susceptible to filters • No cohesive branding • Potential SPAM complaints • No tracking or reporting Why regular email doesn’t work 8 57 60
  • 2. The Power of the inbox Successful Email Marketing © The Countess Group - All Rights Reserved Presented by Ken Countess/ The Countess Group info@thecountessgroup.com www.TheCountessGroup.com 407-242-4200 Call Us Anytime! 2 Email marketing best practices that make you look great! Email Marketing will automatically: • Give you great-looking templates • Reinforce brand identity • Manage subscriptions • Ensure email delivery • Track results • Obey the law Growing your list is all about how and where you ask. And yes, you have to. Source: MarketingSherpa 69 send it to spam if it’s irrelevant unsubscribe if it’s boring38% 32% Write for your audience, not for you. 61 63 69
  • 3. The Power of the inbox Successful Email Marketing © The Countess Group - All Rights Reserved Presented by Ken Countess/ The Countess Group info@thecountessgroup.com www.TheCountessGroup.com 407-242-4200 Call Us Anytime! 3 20 lines of text or less Less is more. Source: http://news.constantcontact.com 71 How much is enough? 3 pictures or less Fewer links, more clicks. steep decline 3+ most clicks 1 eh... okay 2 less to no clicks 5+ Clicks per Link 0 0.01 0.02 0.03 0.04 0.05 0.06 0.07 0.08 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Number of Links ClickRate Source: www.adweek.com 80 Images are content too! 90% of information processed by the brain is visual content 71 72 80
  • 4. The Power of the inbox Successful Email Marketing © The Countess Group - All Rights Reserved Presented by Ken Countess/ The Countess Group info@thecountessgroup.com www.TheCountessGroup.com 407-242-4200 Call Us Anytime! 4 1. Single column template 2. Fewer than 3 images 3. Fewer than 20 lines of text 4. No more than 3-5 links 5. Action above the scroll line Simple recipe for success... Know what metrics matter Usedatato make decisions Focusonthe “click through” Don’t guess. Use metrics. 102 OPENS • Gauge interest • Determine best day/time Industry averages: 8-28% 89 101 102
  • 5. The Power of the inbox Successful Email Marketing © The Countess Group - All Rights Reserved Presented by Ken Countess/ The Countess Group info@thecountessgroup.com www.TheCountessGroup.com 407-242-4200 Call Us Anytime! 5 103 CLICK- THROUGHS • Measure success • Identify engaged readers Industry averages: 5-18% What an “ideal” email looks like… 110 3. Putting it all together Subject line: keep it short (8 words, 35 characters) What an “ideal” email looks like… 103 107 110
  • 6. The Power of the inbox Successful Email Marketing © The Countess Group - All Rights Reserved Presented by Ken Countess/ The Countess Group info@thecountessgroup.com www.TheCountessGroup.com 407-242-4200 Call Us Anytime! 6 What an “ideal” email looks like… Include your business name in your ‘from name’ text 111 3. Putting it all together What an “ideal” email looks like… What an “ideal” email looks like… 112 3. Putting it all together What an “ideal” email looks like… Write pre-header text to entice readers What an “ideal” email looks like… 113 3. Putting it all together Make your logo clickable to your website What an “ideal” email looks like… 111 112 113
  • 7. The Power of the inbox Successful Email Marketing © The Countess Group - All Rights Reserved Presented by Ken Countess/ The Countess Group info@thecountessgroup.com www.TheCountessGroup.com 407-242-4200 Call Us Anytime! 7 What an “ideal” email looks like… 114 3. Putting it all together Communicate through images and make them clickable. Keep to 3 or fewer. What an “ideal” email looks like… What an “ideal” email looks like… Less is more. Focus on relevant content. No more than about 20 lines of text. 115 What an “ideal” email looks like… 116 Include a clear call-to-action above the scroll line Minimize the number of links. One is best. After 3 links, clicks drop off significantly. 114 115 116
  • 8. The Power of the inbox Successful Email Marketing © The Countess Group - All Rights Reserved Presented by Ken Countess/ The Countess Group info@thecountessgroup.com www.TheCountessGroup.com 407-242-4200 Call Us Anytime! 8 What an “ideal” email looks like… 117 Apply your brand colors What an “ideal” email looks like… 118 Use social media “like” and “share” buttons BEFORE EMAIL MARKETING The Business: Promotional specialties Annual Sales: ~$50,000 from 2010 - 2013 The Business: Promotional specialties Annual Sales: ~$50,000 from 2010 - 2013 117 118 123
  • 9. The Power of the inbox Successful Email Marketing © The Countess Group - All Rights Reserved Presented by Ken Countess/ The Countess Group info@thecountessgroup.com www.TheCountessGroup.com 407-242-4200 Call Us Anytime! 9 2019: $700,000 USING ONLY EMAIL MARKETING For this client of The Countess Group, the ROI Email Marketing delivers is over 350:1* *Your results may vary REVIEW: The 3 most important things to have clarity before working on your email… 1. The value of your list 2. What is your goal? 3. Who is your audience? 126 127 128
  • 10. The Power of the inbox Successful Email Marketing © The Countess Group - All Rights Reserved Presented by Ken Countess/ The Countess Group info@thecountessgroup.com www.TheCountessGroup.com 407-242-4200 Call Us Anytime! 10 The size of my list is: ___________ My average sale is: $__________ My list size x my average sale = $__________ List size x average sale = the value of your list Ken Countess - 407.242.4200 - info@thecountessgroup.com Get a free 60-day trial and free training! CTCT QR bit.ly/completelyfreetrial Schedule your free consult with me bit.ly/meet-with-ken 129 135 141
  • 11. The Power of the inbox Successful Email Marketing © The Countess Group - All Rights Reserved Presented by Ken Countess/ The Countess Group info@thecountessgroup.com www.TheCountessGroup.com 407-242-4200 Call Us Anytime! 11 www.TheCountessGroup.com 407-242-4200 info@thecountessgroup.com A Full Service Marketing Consultancy • Executive Coaching • Keynote Presentations • Customized Workshops for Your Organization • Strategic Marketing and Communications • Email Marketing and Social Media Marketing • CRM (Customer Relationship Management) software • Websites … and more! www.TheCountessGroup.com 407-242-4200 info@thecountessgroup.com Call/Text us at 407-242-4200 Ken Countess The Countess Group Marketing & Communications 407-242-4200 info@thecountessgroup.com google.com/+TheCountessGroup pinterest.com/CountessGroup instagram.com/KenCountessMarketing facebook.com/TheCountessGroup twitter.com/CountessGroup linkedin.com/in/kencountess We HelpYou Gain An Unfair Advantage OverYour Competition www.thecountessgroup.com Google Partner youtube.com/CountessGroup marketyourbusiness.co/podcast 148 159 160
  • 12. The Power of the inbox Successful Email Marketing © The Countess Group - All Rights Reserved Presented by Ken Countess/ The Countess Group info@thecountessgroup.com www.TheCountessGroup.com 407-242-4200 Call Us Anytime! 12 Thanks for attending today’s class. We hope you’ll attend another of our events. www.TheCountessGroup.com © Ken Countess – 407-242-4200 – All Rights Reserved 162