Social Media Metrics and ROI
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A 30 minute presentation to higher education professionals at the Case 8 Conference in Vancouver February 23rd, 2011.
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Social Media Metrics and ROI
- 1. Social Media Metrics/ROI with Kemp Edmonds This presentation: j.mp/kempcase8
- 2. It’s young. There’s growth. 87% know of 7% have an account 88% know of 40% have an account -Pew Internet Research (US), Feb. 2010.
- 4. Important Questions Is your website ready to receive and convert? Do you have positive customer testimonials? Do you have blog? Respond to emails? Answer the phone? Are you listening? Listening comes first. Social Media often comes last and should -Kyle James, doteduguru.com
- 5. Be the town crier for your community
- 6. Cradle to GraveTracking kempe.me/kempslides
- 7. Are we asking the right questions?
- 8. Learn from the best or die like the rest Jeremiah Owyang - Altimeter Web-Strategist.com Slideshare.net/jeremiah_owyang
- 10. Breaking it down
- 15. What is the value of your numbers?
- 16. Social Media ROI
- 17. Thank You Connect: @kempedmonds kempedmonds@gmail.com Learn: kempedmonds.com slideshare.net/kempedmonds
Notas do Editor
- You can measure it. Do you have the time to spend hours measuring ROI. As a small business owner you will know the ROI.