2. The Bottom Line
Famigo is 100% COPPA compliant and always has been.
What does COPPA Say?
According to the Federal Trade Commission, the primary goal of COPPA is to put parents in control of the information
that is collected from their children (defined as under 13 years of age) online. We extend this privacy protection to any
user, regardless of age, and consider ourselves industry leaders in applying COPPA guidelines to mobile technologies
that were not even envisioned when COPPA was enacted.
3. What Does COPPA MEAN?
In order to understand COPPA, you must understand the distinction between two types of information
Personally Identifiable Non-Personally Identifiable
Information (PII) Information (Non-PII)
This is information that can be linked to an individual user, e.g. This is information such as the type of operating system or web
email addresses and credit card numbers. browser that you use.
Famigo customers will always know when we collect this kind of Non-PII information is used to improve the user's Famigo
information because we only collect PII from the parent and
always provide an opportunity for the parent to choose when/if experience, e.g. devices your family owns.
by generating app recommendations appropriate
for the types of
to provide it.
This information is collected periodically, and is always collected
All PII information is stored securely. anonymously.
4. COPPA Compliance
COPPA Requirement Famigo’s Solution
Post a clear and comprehensive privacy policy. Famigo's Privacy Policy and this page.
Provide notice to parents and obtain consent before collecting personal We only collect personally identifiable information that parents choose to provide.
information from children. We'll always prompt you before we ask to collect this information.
Allow parents to consent to the collection of information for internal use without
We do not allow third-party companies to solicit or advertise to our users.
consenting to its distribution to third parties.
Provide parents access to their child's information to review and/or have it
To do so, just contact support@famigo.com.
deleted.
Give parents the opportunity to prevent further collection of their child's Again, the only PII information we collect is what you provide. The parent is
information. always in control.
Maintain the confidentiality, integrity, and security of the information collected We do this for all data, no matter the user age, and we take the security of all of
from children our data very seriously.
5. Additional Resources
Family-friendly COPPA Explanation http://www.famigo.com/information/#coppa
Privacy Policy http://www.famigo.com/information/#privacy
http://blog.famigo.com/2012/08/fortune-500-companies-accused-of-violating-
Our take on companies that violate COPPA childrens-privacy/
3-Part Privacy Series
Part 1: The History of Internet Privacy http://blog.famigo.com/2012/03/coppa-the-childrens-online-privacy-protection-act/
Part II: A New Annual Tradition - The Privacy http://blog.famigo.com/2012/04/a-new-annual-tradition-the-privacy-audit/
Audit
Part III: What is the ‘Do Not Track List’? http://blog.famigo.com/2012/04/what-is-the-do-not-track-list/