SMBs are attempting to modernize their expense management processes. There is a growing need for automation. Cloud and mobile technologies can streamline the process. 42% of SMBs need to improve their expense management process from creation and submission through reimbursement. Using spreadsheets and document templates is not sustainable as the organization grows. Ad hoc processes do not work when employees are on the road and removed from the office. Benefits of automation: - Employees will file expenses in timelier manner - Few mistakes will get through - Decision-makers will have greater visibility into costs Cloud and Mobile are the way to go for SMBs - 55% of SMBs plan to implement a cloud-based solution for expense management within the next 2 years - Cloud and mobile technologies are attractive because they can be accessed anywhere - Cloud based solution are suited for SMBs because: they require no internal IT, are updated automatically, and can be purchased on a subscription-basis.