A well-structured and effective volunteer management program can help nonprofit organizations and corporations build capacity, achieve mission-specific goals, and strengthen community ties.
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Design and Implement an Effective Volunteer Management Program
1. Kedisa Johnson
Nonprofit Training Presenter
Volunteer Center South Bay-Harbor-Long Beach
May 1, 2013
2. Introduction
Volunteerism in America
Models of Volunteering
Designing a Volunteer Program
Role of the Volunteer Manager
Open Discussion
Summary
Conclusion
27. Serendipitous
Occasional volunteer
Loose connection
Want to solve real-world
problems
Gentle guidance
Excessive oversight not
best
Social Change
Organize to change
laws and policies
Seek to change
existing frameworks
Action and results
focused
Lead time and
freedom to develop
Traditional
Engage as a part of
continuum of service
Expect organizational
structure and hierarchy
Predictable and set
Regular communication
is a must
Entrepreneurial
Tech savvy and
independent
Typically will
approach
organization
No traditional
management
The Multi-Paradigm Model of Volunteering, Points of Light
63. Orientation Onboarding
Transactional focus and goals Strategic focus and goals
Less than one week Includes 6-12 month time frame
Typically a HR process Integrated throughout organization
Volunteer attends Addresses needs beyond training
Completes paperwork, etc. Active participant with vested
interest in organization. Maximizes
engagement and retention