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by Konstantin Dranch
             kvdranch@gmail.com




Language Industry
in Russia
Source: Common Sense Advisory   Russian LSPs annual increase in revenue
                                2009 – 38.5%
                                2010 - 58%
presented @TFR2011




                                > Trumps >

                                Global market growth rate of 7.4%


                                                                          GDP 2011




                                                                                     Source: CIA World Factbook
                                                                             4.3%
                                                                             1.1%
Gree.. owth is Good                                                          2.7%

                                                                             1.8%

                                                                             0.8%
But higher tier contracts
                    are under pressure.
         2010               2011




  RU Inflation       RU inflation
  (services) 8.1%    (services) 8.7%

Rates climbed in 2011
                                       Source:
                                       mozgorilla.com
Metal                  Cars 5-10%
                 export                 over 7 years;
                 duty 10%               Trucks 10-20%
                 cut                    over 3 years
Oil & Gas =
no change                                       Cultivators
                                                5-10%
   Pork –
                                                Planes –
   15%
                                                7,5% -
   within the
                                                12,5% over
   quota;
                                                7 years
   Dairy –
   5%;
   Wine –
   7,5%
                                                Mobile
                Cigarettes                      phones
                30%                             5%
                             Pharma
                             – 5-7,5%



 WTO deal highlights                       Source:
                                           Kommersant.ru
Maturity through info
exchange
1.    Gov. spending up in public tenders

Opportunities
                2.    Entry to WTO to boost imports over 3+
                      years
                3.    Rates go up, taxes still comparatively low
                4.    Market matures (in its teens atm)
                5.    More Ru LSPs looking for anchors in the
                      EU
                6.    MT raises its ugly head
Challenges
                7.    Enterprises recover after Putin’s reelection
                8.    Business costs to grow (legality pressure)


    The Wind is Favorable
                     mostly
RU market size:
        LISA: 2008 = $250-300 mln, growing 15%
        CSA: 2009 = 540 mln, 2011 Eastern Europe =
         $900 mln (2.84% of $31.4 bn global market)
        Local LSP estimates for 2011: conservative
         $200, optimistic $400 mln




Russia has a lot catching
up to do
The competition
     {   Who makes money in translation.
         And how?
CSA list 2011 report, 2010 data:                                   Military, aviation

 ABBYY LS - $9.3 mln ($9.8 mln)
                                                                  Not listed by CSA (2011 data)
 powerful software mother company, strong gov. presence            Translink - $8 mln

   Logrus Group – $9.2 mln ($10.5 mln)                                gov., military
 localization pioneer, famous for MS Windows project, currently      Transtech – 10+ mln (estimate)
 has substantial US operations                                         military, technical, EGO spin-off
   Janus Worldwide – $8.19 mln                                      Megatext - $3 mln
 Enterprise-scale localization, started with SAP                       Neotech-affiliate retail chain
 localization, currently Sochi-2014 Winter Olympics official
 provider                                                            Traktat - $3.5 mln
   EGO Translating – $7.82 mln ($10 mln)                              Strong retail chain complements b2b

 Established before competition, strong domestic market (St.         TLS - $3-5 mln (estimate)
 Pete), early sales team
                                                                     ROID - $3.5-4. mln (estimate)
   Neotech – $5.55 mln
 Early enterprise-scale technical translations (including
                                                                     AKM Translations - $2.7 mln
 oil&gas, automotive)                                                Exprimo – $2.1 mln
   Palex – $2.39 mln ($2,85 mln)                                    Rperevod - $2 mln
 Large-scale projects for Samsung and Xerox
                                                                     Mark business translations
   AG.Translate – $2.43 mln                                            and others..




National Market Leaders
Life outside St. Petersburg and Moscow?




                                                                           Alpha
                                                                           Centauri
                                                  Mars

                      {
                  St.Pete
                    Moscow




     Regional leaders
The Millionniki, 10 more hubs above 1 million inhabitants, house well-established LSPs with
strong local ties and average revenues around $1-1.5 mln, staffing 20-40 employees.
Examples: All Correct (39), Prima Vista (27), Avanta Translating (23), Aum (32)
ABBYY $9,32 mln / 83 emp = $122 k
    Logrus $9,2 mln / 150 emp = $61k
    Janus $8,19 mln / 136 = $60k
    EGO $7,82 mln / 178 = $43k
    Neotech 5,55 / 112 = $50k ($57 w/ Megatext)
    Translink $8 / 123 = $65k
    Palex $2,85 / 63 = $45k
    AKM Translations $2,7 / 35 = $77k




Revenues per employee
Mark BT

                         Star Spb                                                          Nothing
            Neotech                                                                        new?
Fonetix                                  Bust! goes
                      Logrus             the economy
          EGO                       Janus                                2006     2008    2008   2010   2012


                                                         Palex              MTA          RTC
 1988     1990    1992     1994   1996

                                                ROID
                                                          Translink              AG Translate
          Wild East                               TLS
          Years                                                                  Trans-tech
                                         1998   2000     2002     2004

                                            AKM
                                                        Traktat

                                                                  ABBYY LS

        Timeline
                                                                                Source: translationrating.ru
   Sum total of identified market leader revenues
      in the list above – under $100 mln

     CSA & LISA estimates at $540 and $300 mln




Huh?          Where is the
               money?
   Global MLV presence unaccounted:
        Lionbridge, SDL, Masterword, Star
        Group, WeLocalize, Translation.com, Merril
        Brink.
       Specialized and subcontractor agencies not
        part of active community. Examples:
        Multilize, Techinput, etc.
       More players: web search returns 1000+ LSP
        websites, and don’t discount the freelancers.
       Large in-house translation departments in
        major companies (salaries are
        low, outsourcers expensive).



Invisible competition
1. Primary exports: Oil & Gas, Metals
 2. Infrastructure: Energy, Chemical
    Industry, Industrial Equipment, Road & Rail
 3. Medical & Life Science
 4. Government & Public Sector             maybe
 5. Localization
 6. Also in the news: On-site interpreting




Attractive Sectors
                   based on LSP CEOs’
                   opinions
Oil & Gas – highlights




                         Photo: Sakhalin energy
Medical - highlights




                       Photo: nnm.ru
Infrastructure - highlights




                              Photo: samaralife.com
Since 2009 all translations for state bodies must be
sourced via tenders.

They overdo it:
If all contractors are allowed to participate prices
deteriorate to 0.025 cents/word.
Often at the expense of quality.

The better priced tenders are NOT transparent!




The Trouble with Tenders
Russian is spoken in:
      Azerbaijan, Belarus, Estonia, Kazakhstan, Kyr
      gyzstan, Latvia, Lithuania, Moldova, Russia, U
      kraine, and Uzbekistan.


expansion:
Russia is an entry point to
more markets
“Russia is one of the top-10 markets for us...
 closer to the 2nd part of top-10”.
                         Istvan Lengyel, Kilgray




Barriers         Local legal entity required;


             {   Administrative and financial accounting
                 have never met each other;
                 To sell well locally you need to enter the
                 markets less transparent.
Realistic prices:
  Minimal 350 RUR per page
                                   0.046c per word
  Average 650 RUR per page        0.085c per word
                                   0.118c per word
  High quality 900 RUR per page




LSP Rates
Where to start?
Telesales & CRM data




Rating Agency Expert - Top 400 earners                                                   For the links, please
http://www.raexpert.ru/ratings/expert400/2011/table1/                                    download my
Forbes 200 non-publicly traded                                                           presentation
http://www.forbes.ru/rating/ekonomika-package/kompanii/73640-krupneishie-nepublichnye-   kvdranch@gmail.com
kompanii#pages-1
Staff translator average salaries by region
   • Moscow               GMT+4       1100 eur




                                                 Source: rabota.yandex.ru
   • St. Petersburg       GMT+4        700 eur
   • Ufa                  GMT+6       580 eur
   • Nizhniy Novgorod GMT+4           550 eur
   • Voronezh             GMT+4        420 eur
   • Kiev                 GMT+3        380 eur
   • Minsk                GMT+3        372 eur




Vendor management 101
M&A market not developed.

       2008. Renova holding bought PROMT
       2007-2011. ABBYY + perevedem.ru
       2010. Traktat + AGI Triple




Acquiring a local LSP?
Social networking on:
    facebook.com, livejournal.com, vk.com

    Forums: trworkshop.net, facebook.com/msk.tfr

    Industry news portal: mozgorilla.com




The community
translationrating.ru
Solid data on Russian language agencies, plus a ranking based on LSP votes.
For first-hand experience visit
                       Translation Forum
                       Russia 2012




Kazan, 28-30 September. Tconference.ru       +421(917)785569
                                             kvdranch@gmail.com
                                             @constanch
   Common Sense Advisory: Language Services Market
     2011
    LISA: Globalization Services in Russia 2008 report
    Libor Safar & Katerina Gasova: Cracking the Russian
     Market 2009 (Multilingual)
    Nataly Kelly: Translation business rises in Eastern
     Europe 2009 (Multilingual)

 Interviews:
 ABBYY LS, AKM Translations, All Correct LS, Dialect
 City, EGO Translating, Janus, Kilgray, Logrus
 Group, Neotech, Russian Translation Company, TLS
 Service, Traktat, Translink, XTRF



Sources & Further reading

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Translation Industry in Russia

  • 1. by Konstantin Dranch kvdranch@gmail.com Language Industry in Russia
  • 2. Source: Common Sense Advisory Russian LSPs annual increase in revenue 2009 – 38.5% 2010 - 58% presented @TFR2011 > Trumps > Global market growth rate of 7.4% GDP 2011 Source: CIA World Factbook 4.3% 1.1% Gree.. owth is Good 2.7% 1.8% 0.8%
  • 3. But higher tier contracts are under pressure. 2010 2011 RU Inflation RU inflation (services) 8.1% (services) 8.7% Rates climbed in 2011 Source: mozgorilla.com
  • 4. Metal Cars 5-10% export over 7 years; duty 10% Trucks 10-20% cut over 3 years Oil & Gas = no change Cultivators 5-10% Pork – Planes – 15% 7,5% - within the 12,5% over quota; 7 years Dairy – 5%; Wine – 7,5% Mobile Cigarettes phones 30% 5% Pharma – 5-7,5% WTO deal highlights Source: Kommersant.ru
  • 6. 1. Gov. spending up in public tenders Opportunities 2. Entry to WTO to boost imports over 3+ years 3. Rates go up, taxes still comparatively low 4. Market matures (in its teens atm) 5. More Ru LSPs looking for anchors in the EU 6. MT raises its ugly head Challenges 7. Enterprises recover after Putin’s reelection 8. Business costs to grow (legality pressure) The Wind is Favorable mostly
  • 7. RU market size:  LISA: 2008 = $250-300 mln, growing 15%  CSA: 2009 = 540 mln, 2011 Eastern Europe = $900 mln (2.84% of $31.4 bn global market)  Local LSP estimates for 2011: conservative $200, optimistic $400 mln Russia has a lot catching up to do
  • 8. The competition { Who makes money in translation. And how?
  • 9. CSA list 2011 report, 2010 data: Military, aviation  ABBYY LS - $9.3 mln ($9.8 mln) Not listed by CSA (2011 data) powerful software mother company, strong gov. presence  Translink - $8 mln  Logrus Group – $9.2 mln ($10.5 mln) gov., military localization pioneer, famous for MS Windows project, currently  Transtech – 10+ mln (estimate) has substantial US operations military, technical, EGO spin-off  Janus Worldwide – $8.19 mln  Megatext - $3 mln Enterprise-scale localization, started with SAP Neotech-affiliate retail chain localization, currently Sochi-2014 Winter Olympics official provider  Traktat - $3.5 mln  EGO Translating – $7.82 mln ($10 mln) Strong retail chain complements b2b Established before competition, strong domestic market (St.  TLS - $3-5 mln (estimate) Pete), early sales team  ROID - $3.5-4. mln (estimate)  Neotech – $5.55 mln Early enterprise-scale technical translations (including  AKM Translations - $2.7 mln oil&gas, automotive)  Exprimo – $2.1 mln  Palex – $2.39 mln ($2,85 mln)  Rperevod - $2 mln Large-scale projects for Samsung and Xerox  Mark business translations  AG.Translate – $2.43 mln and others.. National Market Leaders
  • 10. Life outside St. Petersburg and Moscow? Alpha Centauri Mars { St.Pete Moscow Regional leaders The Millionniki, 10 more hubs above 1 million inhabitants, house well-established LSPs with strong local ties and average revenues around $1-1.5 mln, staffing 20-40 employees. Examples: All Correct (39), Prima Vista (27), Avanta Translating (23), Aum (32)
  • 11. ABBYY $9,32 mln / 83 emp = $122 k Logrus $9,2 mln / 150 emp = $61k Janus $8,19 mln / 136 = $60k EGO $7,82 mln / 178 = $43k Neotech 5,55 / 112 = $50k ($57 w/ Megatext) Translink $8 / 123 = $65k Palex $2,85 / 63 = $45k AKM Translations $2,7 / 35 = $77k Revenues per employee
  • 12. Mark BT Star Spb Nothing Neotech new? Fonetix Bust! goes Logrus the economy EGO Janus 2006 2008 2008 2010 2012 Palex MTA RTC 1988 1990 1992 1994 1996 ROID Translink AG Translate Wild East TLS Years Trans-tech 1998 2000 2002 2004 AKM Traktat ABBYY LS Timeline Source: translationrating.ru
  • 13. Sum total of identified market leader revenues in the list above – under $100 mln  CSA & LISA estimates at $540 and $300 mln Huh? Where is the money?
  • 14. Global MLV presence unaccounted: Lionbridge, SDL, Masterword, Star Group, WeLocalize, Translation.com, Merril Brink.  Specialized and subcontractor agencies not part of active community. Examples: Multilize, Techinput, etc.  More players: web search returns 1000+ LSP websites, and don’t discount the freelancers.  Large in-house translation departments in major companies (salaries are low, outsourcers expensive). Invisible competition
  • 15. 1. Primary exports: Oil & Gas, Metals 2. Infrastructure: Energy, Chemical Industry, Industrial Equipment, Road & Rail 3. Medical & Life Science 4. Government & Public Sector maybe 5. Localization 6. Also in the news: On-site interpreting Attractive Sectors based on LSP CEOs’ opinions
  • 16. Oil & Gas – highlights Photo: Sakhalin energy
  • 17. Medical - highlights Photo: nnm.ru
  • 18. Infrastructure - highlights Photo: samaralife.com
  • 19. Since 2009 all translations for state bodies must be sourced via tenders. They overdo it: If all contractors are allowed to participate prices deteriorate to 0.025 cents/word. Often at the expense of quality. The better priced tenders are NOT transparent! The Trouble with Tenders
  • 20. Russian is spoken in: Azerbaijan, Belarus, Estonia, Kazakhstan, Kyr gyzstan, Latvia, Lithuania, Moldova, Russia, U kraine, and Uzbekistan. expansion: Russia is an entry point to more markets
  • 21. “Russia is one of the top-10 markets for us... closer to the 2nd part of top-10”. Istvan Lengyel, Kilgray Barriers Local legal entity required; { Administrative and financial accounting have never met each other; To sell well locally you need to enter the markets less transparent.
  • 22. Realistic prices:  Minimal 350 RUR per page 0.046c per word  Average 650 RUR per page 0.085c per word 0.118c per word  High quality 900 RUR per page LSP Rates
  • 24. Telesales & CRM data Rating Agency Expert - Top 400 earners For the links, please http://www.raexpert.ru/ratings/expert400/2011/table1/ download my Forbes 200 non-publicly traded presentation http://www.forbes.ru/rating/ekonomika-package/kompanii/73640-krupneishie-nepublichnye- kvdranch@gmail.com kompanii#pages-1
  • 25. Staff translator average salaries by region • Moscow GMT+4 1100 eur Source: rabota.yandex.ru • St. Petersburg GMT+4 700 eur • Ufa GMT+6 580 eur • Nizhniy Novgorod GMT+4 550 eur • Voronezh GMT+4 420 eur • Kiev GMT+3 380 eur • Minsk GMT+3 372 eur Vendor management 101
  • 26. M&A market not developed.  2008. Renova holding bought PROMT  2007-2011. ABBYY + perevedem.ru  2010. Traktat + AGI Triple Acquiring a local LSP?
  • 27. Social networking on: facebook.com, livejournal.com, vk.com Forums: trworkshop.net, facebook.com/msk.tfr Industry news portal: mozgorilla.com The community
  • 28. translationrating.ru Solid data on Russian language agencies, plus a ranking based on LSP votes.
  • 29. For first-hand experience visit Translation Forum Russia 2012 Kazan, 28-30 September. Tconference.ru +421(917)785569 kvdranch@gmail.com @constanch
  • 30. Common Sense Advisory: Language Services Market 2011  LISA: Globalization Services in Russia 2008 report  Libor Safar & Katerina Gasova: Cracking the Russian Market 2009 (Multilingual)  Nataly Kelly: Translation business rises in Eastern Europe 2009 (Multilingual) Interviews: ABBYY LS, AKM Translations, All Correct LS, Dialect City, EGO Translating, Janus, Kilgray, Logrus Group, Neotech, Russian Translation Company, TLS Service, Traktat, Translink, XTRF Sources & Further reading

Notas do Editor

  1. 114 LSPs participated
  2. Currently no change to selected markets, LSPs expect gradual increase in service volumes over 3-7 years.
  3. Very active forums for industry pros. Discussions on pricing, tenders, technology, blacklist clients and providers. International consultants well-familiar with Russian companies, ceos and practices. Not a terra incognita anymore.
  4. Also in the news: Sochi 2014 winter Olympics project, ABBYY Skolkovo grants
  5. According to CSA, average Eu LSP is around 8 mil USD annual revenue. Largest RU lsps – average in Eu. But we pay less tax. Business start – retail vs localization teams.Localization teams & retailers – two basic paths of RU LSP evolution  2009 – Janus = 7,15 млн, EGO - 6 млн. долларов.
  6. E
  7. Pioneers: MLV subcontractors and notaries
  8. Local market leaders believe that foreign MLVs make vastly more than them. MLV reps I’ve talked to disagree on that point. LISA estimates put global MLV presence in the bracket of $50-150 mln pre-crisis. (7% of revenues come from Russia, 50% of which is spent on sourcing). With 2010 CSA figures for leading MLVs that lands us with $30-100 mln.
  9. Oil&Gas, metallurgy s etc (raw materials) = most LSPs have some of it in portfolio. The territory is divided, but new projects pop up from time to time. Target foreign subcontractors and technology providers for mining operations.
  10. Medical (pharmaceuticals, equipment, life science) – lower level of regulation encourages importers. Pharma 2020 strategy: boost exports * 8 times current level, increase domestic pharmaceutical production share to 50%, replace imports with own productsPharma 2020 $6 billion into training, research, conformity with GMP standardState/Private corporations involved: Rosnanotech, Rostekhnologii, Russian venture company, Vnesheconombank.Currently national producers have only 20% sharePharma market steroid growth 26%, currently @$15 bnForeign brands dominate every area, esp generic meds
  11. Renova (Rossiyskiekommunalnyesistemy), Alpha Group = water supply. Sewers, wells, engineering = national-wide “Clear water” investment program in development.The state outsources community services to privateSpecial economic zones: Togliatti, Lipetsk, (on-site interpreting, general business, technical)
  12. Local legal entity rqLarger deals with foreign companies require prohibiting amounts of additional paperwork that can discourage your client or cost you extra (MemoQ story). High processing commissions. Most midlevel or greater RU LSPs have several legal entities, including company(es) abroad. Administrative accounting and financial accounting are two separate processes, often only vaguely connected.Despite considerable efforts to improve the situation, a large part of LSP economy remains in the shadow. Many freelance translators tend to operate without any kind of legal basis, and pay no taxes, even when the taxes are 6% of revenue. Attempts to manage accounting for freelancers and to pay taxes for them increase the cost of translation high above competition. That’s why most LSPs do double book-keeping: one version for themselves, the other for the tax office. (Roidinititiative)Local salespeople are importantThat is true of any market, however in Russia it is a part of the culture to conduct business on an eye to eye basis. Less so with IT sector (because the geeks are homogenious), more with older generation, in their 40es or so. GlagolLSP case