Content management, XML, DITA

1. Integrated Documentation
I System
T
A

2. Content management?
Enterprise Content Management suites comprise (Gartner 2007):
Document Management
Document Imaging.
Records Management
Workflow
Web Content Management
Document-Centric Collaboration
Efficient documention production requires:
Content engineering for creation, management and
publication of re-used content to multiple output

3. Typical problems to solve
Product
M1 M2 G1 G2
Variants
M1a M2G Output
Users
Branded Var1, Var, Var3, Var4,... VarN
Variants CES
Languages
Countries

4. Documentation process

5. IDS overview
Authors Authors Information Content Output Users
interface storage engineering
Content Engineering- and
Database
Publication-System
ERP, SAP, PDM,
Workflow
Systems remote data

6. Modular document hierarchy
Book 1 Book 2
Books
Topic 1 Topic 2 Topic 3 Topic 4
Topics 1 2 3 4
Components
Variables, Media
Texts

7. IDS interface
Clean and XML
Easy, only the functions you need

8. IDS users

9. Functionality

10. Publishing variants
Output
Publication Output settings &
filter conditions
Select:
- Language
- Country
- Product
Filter
- Customer
- Medium
Layout & Style Components:
Page layout, font, colors, etc.. Variables, Strings, support files

11. Conditional content re-use
Document Document
Paragraaf (onconditioneel)
Paragraaf (onconditioneel)
Tabel met conditie A
Tabel met conditie A,B Outputcondition A
Document
Tabel met conditie B,C Outputcondition C Paragraaf (onconditioneel)
Tabel met conditie B,C

12. Single source publishing

13. Conditional output variants
Styling Images
Variables
Filtered text

14. Generate any output format

15. Translation
IDS Translation office
NL Prepare
and send for
NL translation Translation office
NL
NL NL
+
EN
EN
EN placeholder
EN Vertaal alleen wat echt gewijzigd is.
Rendement op Kennis:
reductie vertaalkosten 30 - 50%
EN Check in
EN
EN
EN
EN

16. Branching-merging
Branch Merge
1.02b 1.03b
Branch
1.01a 1.02a
Branch Merge Merge
1.00 1.01 1.02 1.03 1.04 2.00

17. Review
Status:
In progress
Review
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Complete
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18. General features
Automatic publication to:
PDF, HTML, CHM help, RTF and XML
Re-use of content
Conditional output.
Cost reducing translation support
Automatic version management
Long term solution
(Flexible and open datastorage, output styles and user interface)

19. IDS interfaces
Authors environment Browser Management interface

20. IDS promises
Efficiency improvement (40%)
Speeding up time-to-market
(e.g. 80% reduction in the publication phase)
Reducing translation costs (30-40%)
Improving consistenty and quality of information
(in the enterprise as a whole)
Better user support: up to date, tailored information in various media and
on the internet
Information integrated in products and software