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1.
Gathering Network
Requirements Designing and Supporting Computer Networks – Chapter 2 Version 4.0 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 1
2.
Objectives
Explain how the Cisco Lifecycle Services approach enables organizations to prepare, plan, design, implement, operate and optimize a network that supports the introduction of new technologies. Describe sales activities and the role of the network designer in the pre-sales process. Explain the process of creating a network design and the information needed before the process can begin. Identify technical requirements and constraints of the organization to determine the scope of the project. Explain design considerations for manageability. © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 2
3.
Explain how the
Cisco Lifecycle Services Approach Enables Organizations to Design, Deploy, and Operate a Network Prepare Phase Plan Phase Design Phase Implement Phase Operate Phase Optimize Phase © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 3
4.
Explain how the
Cisco Lifecycle Services Approach Enables Organizations to Design, Deploy, and Operate a Network Prepare Phase: Define business goals Consider possible constraints Develop the strategy and solution © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 4
5.
Explain how the
Cisco Lifecycle Services Approach Enables Organizations to Design, Deploy, and Operate a Network Plan Phase: Perform site and operations assessment Identify necessary modifications Prepare the project plan © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 5
6.
Explain how the
Cisco Lifecycle Services Approach Enables Organizations to Design, Deploy, and Operate a Network Design Phase: Create plans that guide the installation Complete the design of the network Generate a final proposal © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 6
7.
Explain how the
Cisco Lifecycle Services Approach Enables Organizations to Design, Deploy, and Operate a Network Implement Phase: Build the network according to design specifications Perform testing Install the new solution Perform system-level acceptance testing Document results © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 7
8.
Explain how the
Cisco Lifecycle Services Approach Enables Organizations to Design, Deploy, and Operate a Network Operate Phase: Monitor the network Establish a baseline Define policies and procedures © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 8
9.
Explain how the
Cisco Lifecycle Services Approach Enables Organizations to Design, Deploy, and Operate a Network Optimize Phase: Identify and resolve potential network problems © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 9
10.
Describe Sales Activities
and the Role of the Network Designer in the Pre-Sales Process Response document: Cover letter Executive summary Proposed solution and proposed cost Signature page Appendices © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 10
11.
Describe Sales Activities
and the Role of the Network Designer in the Pre-Sales Process Customer issues RFP or RFQ Pre-bid meeting or pre-submittal conference © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 11
12.
Describe Sales Activities
and the Role of the Network Designer in the Pre-Sales Process Request for Proposal (RFP): Business goals Project scope Requirements for new network Preliminary schedule, milestones and deliverables © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 12
13.
Describe Sales Activities
and the Role of the Network Designer in the Pre-Sales Process Request For Quote (RFQ): Organizational overview Required deliverables Assumptions/agreements © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 13
14.
Describe Sales Activities
and the Role of the Network Designer in the Pre-Sales Process Account manager: Maintain continuing relationship between company and customers Serve as primary contact © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 14
15.
Describe Sales Activities
and the Role of the Network Designer in the Pre-Sales Process Pre-sales systems engineer: Determine the need for upgrades or additions to networks Determine technical requirements and feasibility © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 15
16.
Describe Sales Activities
and the Role of the Network Designer in the Pre-Sales Process Network designer: Analyze customer goals and constraints Select technology and equipment to meet defined network requirements Diagram placement and interconnection of devices Design and supervise testing © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 16
17.
Describe Sales Activities
and the Role of the Network Designer in the Pre-Sales Process Post-sales field engineer: Ensure network upgrade functions as designed Provide customer training and assistance Resolve technical problems © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 17
18.
Explain the Process
of Creating a Network Design and the Information Needed Interpersonal skills: Listening and accurately summarizing information Corresponding with clients Presenting technical material © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 18
19.
Explain the Process
of Creating a Network Design and the Information Needed Understand how network users interact with network resources and services Identify all user groups Assess the impact of adding new user groups © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 19
20.
Explain the Process
of Creating a Network Design and the Information Needed Prioritize the business goals: Profitability Business growth and market share Customer satisfaction © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 20
21.
Identify Requirements and
Constraints to Determine the Scope of the Project Identify and document the technical requirements © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 21
22.
Identify Requirements and
Constraints to Determine the Scope of the Project Identify the constraints that affect the network design, including cost, schedule, and resource constraints © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 22
23.
Explain Design Considerations
for Manageability Top-down design approach: Adapt the network to the needs of the organization Take the design from the perspective of the required network solutions © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 23
24.
Explain Design Considerations
for Manageability Typical network management architecture: Network Management System (NMS) Network Management Protocol Managed devices Management agents Management information © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 24
25.
Explain Design Considerations
for Manageability Network monitoring tools can be used to page or send email to on-call technicians Tools respond to network fault or when a predefined threshold is met © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 25
26.
Summary The six
phases of the network lifecycle include prepare, plan, design, implement, operate, and optimize. A project plan includes tasks, timelines, risks, responsibilities, and resources required to complete a network design project. Following the required format and schedule is critical to submitting a successful proposal. All members of the networking contractor staff must demonstrate effective interpersonal skills. Top-down network design strategies have the best chance to succeed. A primary requirement for any network is the availability of qualified support personnel. © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 26
27.
© 2006 Cisco
Systems, Inc. All rights reserved. Cisco Public 27