This document discusses the high costs that businesses incur due to disengaged leaders and employees. Gallup research finds that actively disengaged employees cost U.S. businesses between $450-550 billion per year in lost productivity. Disengaged employees are more likely to negatively influence coworkers, miss workdays, and drive customers away. Additionally, the majority of people would trust a stranger over their boss, indicating a leadership crisis. The document provides tips for building trust with one's team and persuading disengaged bosses, emphasizing transparency, commitment, and connecting with others.