this is the keynote presentation i delivered may 2nd at the GetSatisfaction customer conference. the topics discussed: content marketing. customer community. facebook's growth using community content and more
3. Content Marketing
Is The Gold Rush
jascha kaykas-wolff
cmo
Get Satisfaction Customer Conference
May 2, 2013
4.
5. 91% of B2B Marketers Use Content Marketing
56% of B2B marketers
create content in-house
exclusively, an increase
of 18% over 2011
CMI & Marketing Profs: Benchmarks 2013
6. 91% of B2B Marketers Use Content Marketing
56% of B2B marketers
create content in-house
exclusively, an increase
of 18% over 2011
CMI & Marketing Profs: Benchmarks 2013
1% of B2B marketers
outsource all content
creation and 43% use a
combination of in-house
and outsourced content
creation
7. 91% of B2B Marketers Use Content Marketing
56% of B2B marketers
create content in-house
exclusively, an increase
of 18% over 2011
CMI & Marketing Profs: Benchmarks 2013
1% of B2B marketers
outsource all content
creation and 43% use a
combination of in-house
and outsourced content
creation
65% of large companie
outsource content
creation and 44%
overall outsource B2B
content creation
10. Mindjet: Enterprise Collaborative Work Management
1
Million
Users
Limited
Engagement
“Going
to
dinner”
Poking
2006
February
Opened
to
everyone
over
13
2007
Allowed
Businesses
To
Create
Pages
2008
Allowed
Third
Parties
to
Create
Content
12. @kaykas@kaykas
Get Satisfaction Customer Conference
42
Million
business
pages
9
Million
Apps
1.1
Billion
Monthly
Users
584
Million
Daily
Engaged
2.7
Billion
Likes
a
day
250
Million
Photos
Uploaded
daily
20
Minutes
spent
per
visit
25. @kaykas@kaykas
Get Satisfaction Customer Conference
• Create engaging
content
• Pay to promote it
• Extend reach with
tags/likes/shares
• Increase traffic
back to blog
Awareness
26. @kaykas@kaykas
Get Satisfaction Customer Conference
• Create engaging
content
• Pay to promote it
• Extend reach with
tags/likes/shares
• Increase traffic
back to blog
Awareness
27. @kaykas@kaykas
Get Satisfaction Customer Conference
• 420% Increase in blog traffic
• 300% Increase in Facebook views
• 1200 Likes
• Over 800 Shares
• 1320% Increase in reach*
• 3100% Increase in impressions*
*Isolated effect of social advertising
Awareness
41. @kaykas
• Look To Alternative Operational Models
@kaykas
fb.me/kaykas
linkedin.com/in/kaykas
jascha@mindjet.com
42. @kaykas
TAKEAWAYS
• Look To Alternative Operational Models
@kaykas
fb.me/kaykas
linkedin.com/in/kaykas
jascha@mindjet.com
43. @kaykas
TAKEAWAYS
• Look To Alternative Operational Models
• Enable Your Community To Create Content
@kaykas
fb.me/kaykas
linkedin.com/in/kaykas
jascha@mindjet.com
44. @kaykas
TAKEAWAYS
• Look To Alternative Operational Models
• Create Advocacy For The Buying Journey
• Enable Your Community To Create Content
@kaykas
fb.me/kaykas
linkedin.com/in/kaykas
jascha@mindjet.com
45. @kaykas
TAKEAWAYS
• Look To Alternative Operational Models
• Pay Attention & React To Your Community
• Create Advocacy For The Buying Journey
• Enable Your Community To Create Content
@kaykas
fb.me/kaykas
linkedin.com/in/kaykas
jascha@mindjet.com
Thank you!
Notas do Editor
Mindjet bridges the gap between ideas and execution. Providing tools that help teams brainstorm, organize their ideas and plans and then act on initiatives, we have a potentially broad competitive set. Yet, content providers like Box and Yammer have featured our integrations because of the valuable content we provide them.
Mindjet bridges the gap between ideas and execution. Providing tools that help teams brainstorm, organize their ideas and plans and then act on initiatives, we have a potentially broad competitive set. Yet, content providers like Box and Yammer have featured our integrations because of the valuable content we provide them.
Mindjet bridges the gap between ideas and execution. Providing tools that help teams brainstorm, organize their ideas and plans and then act on initiatives, we have a potentially broad competitive set. Yet, content providers like Box and Yammer have featured our integrations because of the valuable content we provide them.
Mindjet bridges the gap between ideas and execution. Providing tools that help teams brainstorm, organize their ideas and plans and then act on initiatives, we have a potentially broad competitive set. Yet, content providers like Box and Yammer have featured our integrations because of the valuable content we provide them.
Mindjet bridges the gap between ideas and execution. Providing tools that help teams brainstorm, organize their ideas and plans and then act on initiatives, we have a potentially broad competitive set. Yet, content providers like Box and Yammer have featured our integrations because of the valuable content we provide them.