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Katya Andresen 6 Trends Changing the Donor-Fundraiser Relationship Forever
Today’s Agenda ,[object Object],[object Object],[object Object]
Why do we give? ,[object Object]
We gave, yes we did
Why do we NOT give? ,[object Object],Credit: Mel Toledo, Flickr
We know where you live! ,[object Object]
Happily ever after… except for the nonprofit
What did we just learn?
This is the lesson for us ,[object Object],Credit: Suzee Que, Flickr
What donors want ,[object Object],[object Object],[object Object],[object Object]
You are not the target audience!
Things are changing ,[object Object],[object Object],[object Object]
Trend alert: 6 big trends ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Credit: Anessa Stine, Flickr
Trend 1: Impact Donors want to know where the money went and  what difference they made.
A generational and technological shift ,[object Object]
It’s about your impact, not your need Credit: www.forimpact.org
What for… through the donor’s eyes
 
 
Impact: Scale is paramount
Source: Communications Network, Slovic
This holiday ,[object Object],[object Object],[object Object]
NO YES
Trend 2: Involvement People don’t trust institutions. They trust their own experience. They trust their friends.
We’re not in charge any more.
Old messengers
New messengers
The (more) involved donor
This holiday ,[object Object],[object Object],[object Object]
NO YES people who give often report feelings of euphoria, which psychologists have referred to as the "Helper's High ."
Trend 3: Impulse Donors can give anywhere.  Be where they want to give,  when they want to give.
Many, many ways to give
The mothership is gone
The blurring of lines
This holiday ,[object Object],[object Object],[object Object],[object Object]
Trend 4: Community Donors are starting to self organize. They are socializing. They are starting their own causes.
This holiday ,[object Object],[object Object],[object Object]
Trend 5: Competition There are 1.8 million nonprofits and over 100 more each day. You Are Good at It Important to  Audience No One Else Is Doing
How to win
[object Object],How to lose
This holiday ,[object Object],[object Object],[object Object]
Trend 6: Transparency Be open.  It’s the only way forward.
 
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Focus on the donor: bad? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Bonus tips: How to talk about hard times ,[object Object],[object Object],[object Object],[object Object]
Shameless plug ,[object Object]
Giving Snapshot 2008 Source: Giving USA 2009 ,[object Object],[object Object]
What’s happening in 2009? ,[object Object],[object Object],[object Object]
What’s the good news? ,[object Object]
Give online outreach a chance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The biggest donation days online ,[object Object],[object Object]
Q&A

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  1. We donated a sizeable amount to a local charity lieu of wedding favors. Still haven’t gotten a thank-you note. We did receive a four-page letter about the importance of their work. Too bad I didn’t get any of the credit… (See happy wedding couple attached)
  2. Half of $5 to Rokia. Half of that went to millions starving in Africa. Third scenario – status NEXT to her. Thought her face next to stats would boost results up to Rokia level. But it did not. More like fact-based results. (see next slide) – dampened warm glow, de-motivated people.