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success takes
teams, not tech
kate matsudaira
@katemats
(a) get done faster,
(b) take longer to finish
(c) not get done
image source: http://www.viahouse.com/wp-content/uploads/2010/11/Upside-Down-Home-Amazing-Architecture-called-Wonderworks-800x560.jpg
pop
quiz
what stands in the way
of your team?
people
what makes a great employee?
technology
problems
or
people
problems
which is easier to solve?
big things happen when you
work together
image source: http://garth.typepad.com/primitive_screwheads/images/2007/07/17/godzilla.jpg
communication
logistics
trust
I
II
III
communication
logistics
trust
I
II
III
image source: http://www.wallpapers-group.com/wallpapers/2013/05/cats-animals-glasses-boss-schrodingers-cat-monochrome1-1800x2880.jpg
data science is different
are you on the same
wavelength?
what does it mean to be finished?
image source: ladywhodoesntlunch.blogspot.com
what do precision
and recall mean?
P
R
give them a lesson
in semantics
before
Precision: 80%
Recall 25%
after
For the top search terms* accessories appear 25% of
the time on the first page.
For top search terms the head products are present
90% of the time in the top 3 results, 98% of the time in
the top5.
Top search terms are the 1000 most popular queries on our website over the last 30 days.
image source: http://www.carsimg.org/wallpapers/2012/01/old-abandoned-car-alone-car-desert-old-car-photography-1440x1920.jpg
define quality
image source: http://www.freepatentsonline.com/6971185-0-large.jpg
measure with
data that
matters
show before & after
this is a really
hard problem
constructing model lineages for
products is really difficult
Macbook Air
Macbook
Macbook Pro
? Bravia
EX500 LCD
Bravia
EX620 LED
Bravia
EX523 LCD
?
be specific
product evolution
we are
building a
lineage
take it up a level
we know it is hard...
but we don’t know why it is hard.
use analogies
& examples
there are three kinds of falsehoods:
lies, damned lies, and statistics.
mark twain
craft clear
messages
communication
logistics
trust
I
III
II
how do you get
things done?
collect data
do we have the
infrastructure to
analyze the data?
build it....
run experimentsget results
are we finished or
do we need
more.....?
start here
yes
no
no
yes
research
data
do we have the right
data?
how will you work
together?
checkpoint meetings
with demos
image source: http://www.social-science.co.uk/research/
transform failures
1.7GHz dual-core Intel Core
i5 $300
256GB flash storage
Intel HD Graphics 4000
Apple premium
$250
8GB SDRAM
$200
$200
$100
$1050Estimated Value:
hard: value estimation
easier: comparing products
focus on speed
hidden knowledge
knowledge sharing
synergy
knowledge creation
collaboration
knowledge hoarding
unknownrelationshipsdistrust
forming
storming
norming
performing
reaching decisions
together
image source: http://www.social-science.co.uk/research/
problem
proposal B
generated
proposal A
generated
assumptions underlying
proposal B are
identified
assumptions underlying
proposal A are
identified
presentation of A’s
pros and cons
presentation of B’s
pros and cons
choice
new alternative
choose
A or B
compromise
of A and B
delphi
method
nominal group
technique
identify
the issue
each
member
presents their
solution
eliminate
duplicates
discuss
each idea
as a group
vote
and rank
options
pick a
solution or
repeat
multi-voting
6rules for
productive
meetings
#one
Start with goals &
desired outcomes
#two
Have an agenda
#three
Start and finish on time
#six
Take notes, and send
them out promptly
#five
Assign actions and follow up
#four
Be direct and talk
to your audience
be a leader
image source: http://a0.vsoh.com/ratusten.jpg
communication
logistics
trustIII
II
I
recognition & merit
success comes from trust,
which comes from people
what is trust?
build trust
image source: http://cf3.8tracks.us/mix_covers/000/269/807/27486.max1024.jpg
elements
of trust
relationship
architecture
reputation
contribution
Elements are based on Kay’s framework from the “Foundations of Corporate Success”
Who is the person you admire most at work?
What do they do differently?
How do they make you feel?
think about your coworkers...
be the model teammate
image source: http://illustrationfriday.com/topic/water/
image source: http://pinterest.com/pin/153685406004471861/
know your timing
estimate
actualanalyze
incorporate
validate
confidence
Make 2 ordered lists:
1. The most important people on your team
2. The people with whom you have the best relationships
relationship architecture
How can you improve your relationships on the team?
How will that impact your work and happiness?
relationships are like filmstrips
greatness gap
remarkable, exceptional you
you, right now
what if ...
it’s not about what you do,
but how you do it
what can you
do better?
image source: http://www.friki.net/fotos/29450-super-heroes.html
in summary
communication
logistics
trust
image source: http://redditlurker.com/funny/Post/t3_1152wx
thank you
kate@popforms.com
@katemats
http://popforms.com

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Success takes teams, not working together