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Future Scenarios for Health
        Service Delivery

               Hilary Standing
         Date: 01:01:2006
Plenary presentation for the 12th Annual Scientific
Conference (ASCON): Health Systems Research:
People’s Needs First 10-12 February 2009, ICDDR,B,
Dhaka, Bangladesh
Acknowledgements

Research partners and colleagues:
   – Future Health Systems Consortium
   – ICDDRB and BRAC University School of Public
      Health, Bangladesh
   – Health and Social Change Programme, Institute
      of Development Studies, UK

   Photography
    – Thanks to Dr Shah Mohammed, BSPH MPH
      batch 2007-8
Health service delivery in low and middle
                income countries
     Operational and research challenges for the (not-so-
                       new) Millennium

A changing world:
   Epidemiological transformations
   Health inequalities
   Marketisation of goods and services
   Shortage and maldistribution of health human resources

Which ways forward?
  Challenges present opportunities
  Look “south” rather than “north” for innovation
  Move away from sterile debates
Challenge 1:
Changes in the
burden of disease
Major Causes of Death in Persons of All Ages in Low- and Middle-Income Regions
Challenge 2: Health
inequalities
Child Health inequalities (from Gwatkin et.al. 2005)
Service utilisation inequalities (from Gwatkin et.al. 2005)
Challenge 3: The
rise and rise of
health markets
Non-state health care delivery – an increasing
                       trend

The “non-state” sector provides an increasingly major share of total
service delivery, particularly in Asia (e.g. estimated 80% of limited
curative care in India)
Health markets have spread very rapidly in low and middle income
countries, as have market type relationships, both formal and informal
Most health care paid for “out of pocket” whether “public” or “private”
Rise of markets associated with both rise in market type transactions
generally in all economic sectors, and crises in the capacity and quality
of publicly funded services
Poor increasingly purchase services in the market.
Largest part of this expenditure on drugs, often from unlicensed
providers
This burgeoning marketised health economy raises major issues in
relation to cost, quality, competence and regulation
Challenge 4: Health
human resources
Distribution of physician, nurse and dentist per 10,000
population and nurse per physician ratio - Bangladesh
Adapted from Table 3.2, Bangladesh Health Watch Report 2008


                Physician Nurse Dentist      All       Nurse per
                                                     physician ratio

  Location


  Rural           1.1       0.8     0.08     2.1           0.7


  Urban           18.2      5.8      0.8    24.9           0.3


  All             5.4       2.1      0.3     7.7           0.4
  (WHO                                      (2.28/
  recommended
                                            1000)
  ratio)
Distribution of other allopathic providers per 10,000 population - Bangladesh
Adapted from Annex 3: Bangladesh Health Watch Report 2008


                Paramedical allopathic         Unqualified allopathic     Traditional
                     providers*                     providers                 Birth
                     Community Health                                     Attendants,
                          Workers                                          Untrained
                    Govt.   Non-       All   Village    Drug       All    and trained
                            Govt.            doctors    store
                                                       salespe
                                                        ople,
                                                         drug
                                                       vendors


  Location
   Rural             3.6      7.3     10.9    13.8      10.8      24.6       42.2
   Urban             2.0      3.9      5.9     8.8      13.2      22.1       6.0
  All                3.2      6.4      9.6    12.5       11.4      23.9      33.2
Providers in pluralistic health systems

  Health care delivery systems highly pluralistic, practitioners vary
  greatly in their practice settings, type of knowledge, associated
  training, and relationship with the state and legal system
  Informal providers generally first provider of resort in rural areas
  Advantages:
    – convenient, affordable , available, better attitudes to users
  Challenges:
    – no quality control, reluctant to refer, over/misuse of drugs
  BUT
    – these problems are not confined to the informal sector.

Issues of “stewardship” and governance cut across both formal
   and informal service delivery systems
Research needs to respond to some new
                  parameters
Managing both infectious and chronic diseases from a low
resource base – what does this mean for primary health care
services, health human resources and financing of health care
costs?
How should services and interventions respond to the shift to
prevention and long term management of chronic diseases?
People live with them, they don’t just die from them
Particularly in a global economy, markets and pharmaceuticals
likely to intensify spread in the health sector – chronic diseases
will be an increasing market segment
Much greater access to information from multiple sources,
increasing self-treatment through retail pharmacies etc. – the
trend is not going to reverse
Balancing challenges with opportunities for
                 service delivery
           Research in support of policy

Learning from service delivery innovations
 – Using ICTs for training, diagnostics, remote information
 – Learning from other models e.g. ART therapy, DOTS
 – Adapting from market based approaches, e.g. licensing,
   accreditation, franchising
 – Delivering healthier lives, not just delivering health services
Rethinking human resources for health in a changing world
 – Different skill mixes and task combinations are possible
 – Use existing health workforces more effectively
 – Revisit incentives in a pluralistic systems
 – Different approaches to expertise – expert users as well as
   expert professionals
park pict ure .jpg
More challenges and opportunities…..

More equitable financing and access models
 – Moving to universal coverage through leveraging new
   combinations of public, private and external finance, e.g.
   micro-finance, social business models as well as tax
   revenues and external funds. Who pays for the poor?
 – Backing health and nutrition interventions onto anti-poverty
   and sustainable livelihoods programmes – what works?
New models of governance for the sector - “stewardship”
agenda
 – Government with new stakeholder coalitions, citizen
   engagement e.g. Health Watch approaches
 – Learning from other marketised sectors, increasing role for
   consumer protection?
 – Global governance needs for pharmaceuticals, services
THANK YOU!
Future Scenarios for Health Service Delivery

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Future Scenarios for Health Service Delivery

  • 1. Future Scenarios for Health Service Delivery Hilary Standing Date: 01:01:2006 Plenary presentation for the 12th Annual Scientific Conference (ASCON): Health Systems Research: People’s Needs First 10-12 February 2009, ICDDR,B, Dhaka, Bangladesh
  • 2. Acknowledgements Research partners and colleagues: – Future Health Systems Consortium – ICDDRB and BRAC University School of Public Health, Bangladesh – Health and Social Change Programme, Institute of Development Studies, UK Photography – Thanks to Dr Shah Mohammed, BSPH MPH batch 2007-8
  • 3. Health service delivery in low and middle income countries Operational and research challenges for the (not-so- new) Millennium A changing world: Epidemiological transformations Health inequalities Marketisation of goods and services Shortage and maldistribution of health human resources Which ways forward? Challenges present opportunities Look “south” rather than “north” for innovation Move away from sterile debates
  • 4. Challenge 1: Changes in the burden of disease
  • 5.
  • 6. Major Causes of Death in Persons of All Ages in Low- and Middle-Income Regions
  • 8. Child Health inequalities (from Gwatkin et.al. 2005)
  • 9. Service utilisation inequalities (from Gwatkin et.al. 2005)
  • 10. Challenge 3: The rise and rise of health markets
  • 11.
  • 12. Non-state health care delivery – an increasing trend The “non-state” sector provides an increasingly major share of total service delivery, particularly in Asia (e.g. estimated 80% of limited curative care in India) Health markets have spread very rapidly in low and middle income countries, as have market type relationships, both formal and informal Most health care paid for “out of pocket” whether “public” or “private” Rise of markets associated with both rise in market type transactions generally in all economic sectors, and crises in the capacity and quality of publicly funded services Poor increasingly purchase services in the market. Largest part of this expenditure on drugs, often from unlicensed providers This burgeoning marketised health economy raises major issues in relation to cost, quality, competence and regulation
  • 13.
  • 15. Distribution of physician, nurse and dentist per 10,000 population and nurse per physician ratio - Bangladesh Adapted from Table 3.2, Bangladesh Health Watch Report 2008 Physician Nurse Dentist All Nurse per physician ratio Location Rural 1.1 0.8 0.08 2.1 0.7 Urban 18.2 5.8 0.8 24.9 0.3 All 5.4 2.1 0.3 7.7 0.4 (WHO (2.28/ recommended 1000) ratio)
  • 16. Distribution of other allopathic providers per 10,000 population - Bangladesh Adapted from Annex 3: Bangladesh Health Watch Report 2008 Paramedical allopathic Unqualified allopathic Traditional providers* providers Birth Community Health Attendants, Workers Untrained Govt. Non- All Village Drug All and trained Govt. doctors store salespe ople, drug vendors Location Rural 3.6 7.3 10.9 13.8 10.8 24.6 42.2 Urban 2.0 3.9 5.9 8.8 13.2 22.1 6.0 All 3.2 6.4 9.6 12.5 11.4 23.9 33.2
  • 17. Providers in pluralistic health systems Health care delivery systems highly pluralistic, practitioners vary greatly in their practice settings, type of knowledge, associated training, and relationship with the state and legal system Informal providers generally first provider of resort in rural areas Advantages: – convenient, affordable , available, better attitudes to users Challenges: – no quality control, reluctant to refer, over/misuse of drugs BUT – these problems are not confined to the informal sector. Issues of “stewardship” and governance cut across both formal and informal service delivery systems
  • 18. Research needs to respond to some new parameters Managing both infectious and chronic diseases from a low resource base – what does this mean for primary health care services, health human resources and financing of health care costs? How should services and interventions respond to the shift to prevention and long term management of chronic diseases? People live with them, they don’t just die from them Particularly in a global economy, markets and pharmaceuticals likely to intensify spread in the health sector – chronic diseases will be an increasing market segment Much greater access to information from multiple sources, increasing self-treatment through retail pharmacies etc. – the trend is not going to reverse
  • 19. Balancing challenges with opportunities for service delivery Research in support of policy Learning from service delivery innovations – Using ICTs for training, diagnostics, remote information – Learning from other models e.g. ART therapy, DOTS – Adapting from market based approaches, e.g. licensing, accreditation, franchising – Delivering healthier lives, not just delivering health services Rethinking human resources for health in a changing world – Different skill mixes and task combinations are possible – Use existing health workforces more effectively – Revisit incentives in a pluralistic systems – Different approaches to expertise – expert users as well as expert professionals
  • 21. More challenges and opportunities….. More equitable financing and access models – Moving to universal coverage through leveraging new combinations of public, private and external finance, e.g. micro-finance, social business models as well as tax revenues and external funds. Who pays for the poor? – Backing health and nutrition interventions onto anti-poverty and sustainable livelihoods programmes – what works? New models of governance for the sector - “stewardship” agenda – Government with new stakeholder coalitions, citizen engagement e.g. Health Watch approaches – Learning from other marketised sectors, increasing role for consumer protection? – Global governance needs for pharmaceuticals, services