SlideShare uma empresa Scribd logo

Handling Customer Complaints

•Transferir como PPT, PDF•
•
K
Karuna Parmar
NegóciosEducação
1 de 98
HANDLING CUSTOMER COMPLAINTS 2008
HANDLING COMPLAINTS ,[object Object],[object Object]
HANDLING CUSTOMER COMPLAINTS ,[object Object],[object Object],[object Object],[object Object]
COMPLAINTS ,[object Object],[object Object],[object Object]
INTERNAL CUSTOMERS ,[object Object],[object Object],[object Object]
INTERNAL CUSTOMER ,[object Object],[object Object],[object Object],[object Object]
INTERNAL CUSTOMER ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
RULES OF THE GAME ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
HANDLING CUSTOMER COMPLAINTS ,[object Object],[object Object],[object Object]
CUSTOMER COMPLAINS BECAUSE : ,[object Object],[object Object],[object Object],[object Object]
CUSTOMERS COMPLAIN-- ,[object Object],[object Object],[object Object]
CUSTOMERS COMPLAIN-- ,[object Object],[object Object],[object Object]
CUSTOMERS COMPLAIN-- ,[object Object],[object Object]
CUSTOMERS COMPLAIN -- ,[object Object],[object Object]
GENUINE COMPLAINTS ,[object Object],[object Object]
CASE STUDIES ,[object Object],[object Object],[object Object]
COMPLAINTS ,[object Object],[object Object],[object Object]
HANDLING CUSTOMER COMPLAINTS ,[object Object],[object Object]
COMPLAINTS ,[object Object],[object Object]
HANDLING CUSTOMER COMPLAINTS ,[object Object],[object Object],[object Object],[object Object]
EMPOWERMENT ,[object Object],[object Object],[object Object],[object Object]
EMPOWERMENT ,[object Object],[object Object]
COMPLAINTS ,[object Object],[object Object],[object Object],[object Object]
HANDLING CUSTOMER COMPLAINTS ,[object Object],[object Object],[object Object]
COMPLAINTS ,[object Object],[object Object]
HANDLING CUSTOMER COMPLAINTS ,[object Object],[object Object],[object Object],[object Object],[object Object]
COMPLAINTS ,[object Object],[object Object],[object Object]
HANDLING CUSTOMER COMPLAINTS ,[object Object],[object Object],[object Object],[object Object],[object Object]
COMPLAINTS ,[object Object],[object Object],[object Object],[object Object]
BASICS OF TREATING CUSTOMERS ,[object Object],[object Object]
BASICS OF TREATING CUSTOMERS ,[object Object],[object Object]
BASICS OF ,[object Object],[object Object],[object Object]
BASICS OF TREATING YOUR CUSTOMERS ,[object Object],[object Object]
BASICS ,[object Object],[object Object],[object Object]
BASICS OF TREATING YOUR CUSTOMERS ,[object Object],[object Object],[object Object]
BASICS ,[object Object],[object Object],[object Object]
BASICS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
BASICS ,[object Object],[object Object]
BASICS ,[object Object],[object Object]
CUSTOMERS WITH SPECIAL NEEDS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CUSTOMERS WITH SPECIAL NEEDS ,[object Object],[object Object],[object Object],[object Object]
CUSTOMERS WITH SPECIAL NEEDS ,[object Object],[object Object],[object Object],[object Object],[object Object]
ELDERLY ,[object Object],[object Object]
FOREIGN CUSTOMERS ,[object Object],[object Object],[object Object],[object Object]
DEAF ,[object Object],[object Object],[object Object]
BLIND ,[object Object],[object Object]
SERVICE PERSON’S ROLE ,[object Object]
MAKING CUSTOMERS COMFORTABLE ,[object Object],[object Object],[object Object]
DEALING WITH COMPLAINTS ,[object Object],[object Object]
DEALING WITH COMPLAINTS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
DEALING WITH COMPLAINTS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
DEALING WITH COMPLAINTS ,[object Object],[object Object],[object Object]
DEALING WITH--- ,[object Object],[object Object],[object Object],[object Object],[object Object]
DEALING WITH-- ,[object Object],[object Object],[object Object],[object Object]
DEALING WITH-- ,[object Object],[object Object],[object Object],[object Object]
DEALING WITH -- ,[object Object],[object Object]
DEALING WITH COMPLAINTS ,[object Object],[object Object],[object Object],[object Object]
DEALING --- ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
DEALING -- ,[object Object],[object Object],[object Object]
DEALING WITH COMPLAINTS ,[object Object],[object Object]
IS THE CUSTOMER ALWAYS RIGHT? ,[object Object],[object Object],[object Object],[object Object],[object Object]
FAKING A COMPLAINT ,[object Object],[object Object],[object Object],[object Object],[object Object]
FAKING A COMPLAINT ,[object Object],[object Object],[object Object]
FAKING A COMPLAINT ,[object Object],[object Object]
PACIFYING AN ANGRY CUSTOMER ,[object Object],[object Object],[object Object]
PACIFYING AN ANGRY CUSTOMER ,[object Object],[object Object],[object Object],[object Object]
PACIFYING--- ,[object Object],[object Object],[object Object],[object Object]
KEEPING STRESS UNDER CONTROL ,[object Object],[object Object]
PACIFYING-- ,[object Object],[object Object],[object Object],[object Object]
PACIFYING AN ANGRY CUSTOMER ,[object Object],[object Object]
EMPATHY OR SYMPATHY ,[object Object],[object Object],[object Object]
EMPATHY ,[object Object],[object Object],[object Object]
SYMPATHY ,[object Object],[object Object],[object Object],[object Object]
EMPATHY & SYMPATHY ,[object Object],[object Object]
CUSTOMER SERVICE STANDARDS & GOALS ,[object Object],[object Object],[object Object],[object Object]
CUSTOMER SERVICE STANDARDS & GOALS ,[object Object],[object Object],[object Object]
GOALS ,[object Object],[object Object],[object Object]
DEALING WITH DIFFICULT CUSTOMERS ,[object Object]
DEALING WITH DIFFICULT CUSTOMER ,[object Object],[object Object],[object Object]
HANDLING DIFFICULT CUSTOMERS ,[object Object],[object Object],[object Object],[object Object]
DEALING WITH DIFFICULT CUSTOMERS ,[object Object],[object Object],[object Object],[object Object]
TURNING FOES INTO FRIENDS ,[object Object],[object Object]
TURNING FOES INTO FRIENDS ,[object Object],[object Object],[object Object]
YOU ARE ONE MAN ARMY? ,[object Object],[object Object]
SMILE ,[object Object],[object Object],[object Object],[object Object]
SMILE ,[object Object],[object Object],[object Object],[object Object]
SMILE ,[object Object]
SILENCE ,[object Object],[object Object],[object Object]
TURNING FOES INTO FRIENDS ,[object Object]
TURNING FOES INTO FRIENDS ,[object Object],[object Object]
ANALYSING SELF ,[object Object],[object Object]
FINALLY ,[object Object],[object Object],[object Object]
FINALLY ,[object Object],[object Object],[object Object]
FINALLY ,[object Object]
DISARMING COMPLAINERS ,[object Object],[object Object]
DISARMING COMPLAINERS ,[object Object],[object Object]
DISARMING -- ,[object Object],[object Object],[object Object]
 

Recomendados

COMPLAINT AS A GIFT IN CUSTOMER SERVICE by Morolake Akin-Alabi
COMPLAINT AS A GIFT IN CUSTOMER SERVICE by Morolake Akin-AlabiCOMPLAINT AS A GIFT IN CUSTOMER SERVICE by Morolake Akin-Alabi
COMPLAINT AS A GIFT IN CUSTOMER SERVICE by Morolake Akin-AlabiMorolake Ojuola
 
Customer complaints are important
Customer complaints are importantCustomer complaints are important
Customer complaints are importantPatt Timlin
 
Golden rules of complaints handling
Golden rules of complaints handlingGolden rules of complaints handling
Golden rules of complaints handlingHieroglifs International
 
How to hadle complaints
How to hadle complaintsHow to hadle complaints
How to hadle complaintsDr. Sunil Kumar
 
Handling customer complaints
Handling customer complaintsHandling customer complaints
Handling customer complaintsParesh Bhangale
 
Complaint as a gift
Complaint as a giftComplaint as a gift
Complaint as a giftSeta Wicaksana
 
Customer service training general
Customer service training generalCustomer service training general
Customer service training generalJoyce Andrews
 
Customer Services Ppresentation
Customer Services PpresentationCustomer Services Ppresentation
Customer Services PpresentationMirza Muhammad Yousuf
 

Recomendados

COMPLAINT AS A GIFT IN CUSTOMER SERVICE by Morolake Akin-Alabi
COMPLAINT AS A GIFT IN CUSTOMER SERVICE by Morolake Akin-AlabiCOMPLAINT AS A GIFT IN CUSTOMER SERVICE by Morolake Akin-Alabi
COMPLAINT AS A GIFT IN CUSTOMER SERVICE by Morolake Akin-AlabiMorolake Ojuola
 
Customer complaints are important
Customer complaints are importantCustomer complaints are important
Customer complaints are importantPatt Timlin
 
Golden rules of complaints handling
Golden rules of complaints handlingGolden rules of complaints handling
Golden rules of complaints handlingHieroglifs International
 
How to hadle complaints
How to hadle complaintsHow to hadle complaints
How to hadle complaintsDr. Sunil Kumar
 
Handling customer complaints
Handling customer complaintsHandling customer complaints
Handling customer complaintsParesh Bhangale
 
Complaint as a gift
Complaint as a giftComplaint as a gift
Complaint as a giftSeta Wicaksana
 
Customer service training general
Customer service training generalCustomer service training general
Customer service training generalJoyce Andrews
 
Customer Services Ppresentation
Customer Services PpresentationCustomer Services Ppresentation
Customer Services PpresentationMirza Muhammad Yousuf
 
Managing Complaints Effectively
Managing Complaints EffectivelyManaging Complaints Effectively
Managing Complaints EffectivelySuzana Terumi
 
Customer handling
Customer handlingCustomer handling
Customer handlingyoyo priyono
 
Customer Service Training
Customer Service TrainingCustomer Service Training
Customer Service TrainingKate Zabriskie
 
Customer Service with a SMILE!
Customer Service with a SMILE!Customer Service with a SMILE!
Customer Service with a SMILE!SCKESC
 
HANDLING OF CUSTOMER COMPLAINS
HANDLING OF CUSTOMER COMPLAINS HANDLING OF CUSTOMER COMPLAINS
HANDLING OF CUSTOMER COMPLAINS Debashish Dasgupta
 
Customer Service
Customer ServiceCustomer Service
Customer ServiceAndrew Schwartz
 
Customer service
Customer serviceCustomer service
Customer serviceIGilmore
 
Handling Upset Customersppt
Handling Upset CustomerspptHandling Upset Customersppt
Handling Upset CustomerspptAlex Medvedev
 
CUSTOMER SERVICE TRAINING
CUSTOMER SERVICE TRAINING CUSTOMER SERVICE TRAINING
CUSTOMER SERVICE TRAINING Charles Mwakio
 
Customer service
Customer serviceCustomer service
Customer serviceAlimakki
 
Complaint handling 101
Complaint handling 101Complaint handling 101
Complaint handling 101Wiebke Wetzel
 
Complaint Handling Training Presentation
Complaint Handling Training PresentationComplaint Handling Training Presentation
Complaint Handling Training PresentationDanielle Wade
 
Complaint handling
Complaint handlingComplaint handling
Complaint handlingnilesh p
 
Handling Customer Complaints
Handling Customer ComplaintsHandling Customer Complaints
Handling Customer ComplaintsMahadevan Shaamini
 
Customer service the basics
Customer service the basicsCustomer service the basics
Customer service the basicsWillie Johnson
 
Customer Service PowerPoint
Customer Service PowerPointCustomer Service PowerPoint
Customer Service PowerPointHCarlJones
 
Customer Complaint Management
Customer Complaint ManagementCustomer Complaint Management
Customer Complaint ManagementFaakor Agyekum
 
Exceptional Customer Service Training Course in Lancashire
Exceptional Customer Service Training Course in LancashireExceptional Customer Service Training Course in Lancashire
Exceptional Customer Service Training Course in LancashireNorth & Western Lancahsire Chamber of Commerce
 
Delivering an excellent customer service experience via one on-one interactions
Delivering an excellent customer service experience via one on-one interactionsDelivering an excellent customer service experience via one on-one interactions
Delivering an excellent customer service experience via one on-one interactionsDr. John V. Padua
 
Customer Service
Customer ServiceCustomer Service
Customer ServiceRajiv Bajaj
 
Customer complaints management system
Customer complaints management systemCustomer complaints management system
Customer complaints management systemjeanet10
 
Project on PHP for Complaint management system
Project on PHP for Complaint management systemProject on PHP for Complaint management system
Project on PHP for Complaint management systemAryaBhatt Collage of Eingineering and Technology
 

Mais conteúdo relacionado

Mais procurados

Managing Complaints Effectively
Managing Complaints EffectivelyManaging Complaints Effectively
Managing Complaints EffectivelySuzana Terumi
 
Customer Service Training
Customer Service TrainingCustomer Service Training
Customer Service TrainingKate Zabriskie
 
Customer Service with a SMILE!
Customer Service with a SMILE!Customer Service with a SMILE!
Customer Service with a SMILE!SCKESC
 
HANDLING OF CUSTOMER COMPLAINS
HANDLING OF CUSTOMER COMPLAINS HANDLING OF CUSTOMER COMPLAINS
HANDLING OF CUSTOMER COMPLAINS Debashish Dasgupta
 
Customer service
Customer serviceCustomer service
Customer serviceIGilmore
 
Handling Upset Customersppt
Handling Upset CustomerspptHandling Upset Customersppt
Handling Upset CustomerspptAlex Medvedev
 
CUSTOMER SERVICE TRAINING
CUSTOMER SERVICE TRAINING CUSTOMER SERVICE TRAINING
CUSTOMER SERVICE TRAINING Charles Mwakio
 
Customer service
Customer serviceCustomer service
Customer serviceAlimakki
 
Complaint handling 101
Complaint handling 101Complaint handling 101
Complaint handling 101Wiebke Wetzel
 
Complaint Handling Training Presentation
Complaint Handling Training PresentationComplaint Handling Training Presentation
Complaint Handling Training PresentationDanielle Wade
 
Complaint handling
Complaint handlingComplaint handling
Complaint handlingnilesh p
 
Customer service the basics
Customer service the basicsCustomer service the basics
Customer service the basicsWillie Johnson
 
Customer Service PowerPoint
Customer Service PowerPointCustomer Service PowerPoint
Customer Service PowerPointHCarlJones
 
Customer Complaint Management
Customer Complaint ManagementCustomer Complaint Management
Customer Complaint ManagementFaakor Agyekum
 
Delivering an excellent customer service experience via one on-one interactions
Delivering an excellent customer service experience via one on-one interactionsDelivering an excellent customer service experience via one on-one interactions
Delivering an excellent customer service experience via one on-one interactionsDr. John V. Padua
 
Customer Service
Customer ServiceCustomer Service
Customer ServiceRajiv Bajaj
 

Mais procurados (20)

Managing Complaints Effectively
Managing Complaints EffectivelyManaging Complaints Effectively
Managing Complaints Effectively
 
Customer handling
Customer handlingCustomer handling
Customer handling
 
Customer Service Training
Customer Service TrainingCustomer Service Training
Customer Service Training
 
Customer Service with a SMILE!
Customer Service with a SMILE!Customer Service with a SMILE!
Customer Service with a SMILE!
 
HANDLING OF CUSTOMER COMPLAINS
HANDLING OF CUSTOMER COMPLAINS HANDLING OF CUSTOMER COMPLAINS
HANDLING OF CUSTOMER COMPLAINS
 
Customer Service
Customer ServiceCustomer Service
Customer Service
 
Customer service
Customer serviceCustomer service
Customer service
 
Handling Upset Customersppt
Handling Upset CustomerspptHandling Upset Customersppt
Handling Upset Customersppt
 
CUSTOMER SERVICE TRAINING
CUSTOMER SERVICE TRAINING CUSTOMER SERVICE TRAINING
CUSTOMER SERVICE TRAINING
 
Customer service
Customer serviceCustomer service
Customer service
 
Complaint handling 101
Complaint handling 101Complaint handling 101
Complaint handling 101
 
Complaint Handling Training Presentation
Complaint Handling Training PresentationComplaint Handling Training Presentation
Complaint Handling Training Presentation
 
Complaint handling
Complaint handlingComplaint handling
Complaint handling
 
Handling Customer Complaints
Handling Customer ComplaintsHandling Customer Complaints
Handling Customer Complaints
 
Customer service the basics
Customer service the basicsCustomer service the basics
Customer service the basics
 
Customer Service PowerPoint
Customer Service PowerPointCustomer Service PowerPoint
Customer Service PowerPoint
 
Customer Complaint Management
Customer Complaint ManagementCustomer Complaint Management
Customer Complaint Management
 
Exceptional Customer Service Training Course in Lancashire
Exceptional Customer Service Training Course in LancashireExceptional Customer Service Training Course in Lancashire
Exceptional Customer Service Training Course in Lancashire
 
Delivering an excellent customer service experience via one on-one interactions
Delivering an excellent customer service experience via one on-one interactionsDelivering an excellent customer service experience via one on-one interactions
Delivering an excellent customer service experience via one on-one interactions
 
Customer Service
Customer ServiceCustomer Service
Customer Service
 

Destaque

Customer complaints management system
Customer complaints management systemCustomer complaints management system
Customer complaints management systemjeanet10
 
ONLINE COMPLAINT MANAGEMENT SYSTEM
ONLINE COMPLAINT MANAGEMENT SYSTEMONLINE COMPLAINT MANAGEMENT SYSTEM
ONLINE COMPLAINT MANAGEMENT SYSTEMHimanshu Chaurishiya
 
Complain Management system Presentation
Complain Management system PresentationComplain Management system Presentation
Complain Management system PresentationApoorv Pandey
 
Complaint management system
Complaint management systemComplaint management system
Complaint management systemMitesh Patel
 
Complaint Management system
Complaint Management systemComplaint Management system
Complaint Management systemImran Hussain
 

Destaque (6)

Customer complaints management system
Customer complaints management systemCustomer complaints management system
Customer complaints management system
 
Project on PHP for Complaint management system
Project on PHP for Complaint management systemProject on PHP for Complaint management system
Project on PHP for Complaint management system
 
ONLINE COMPLAINT MANAGEMENT SYSTEM
ONLINE COMPLAINT MANAGEMENT SYSTEMONLINE COMPLAINT MANAGEMENT SYSTEM
ONLINE COMPLAINT MANAGEMENT SYSTEM
 
Complain Management system Presentation
Complain Management system PresentationComplain Management system Presentation
Complain Management system Presentation
 
Complaint management system
Complaint management systemComplaint management system
Complaint management system
 
Complaint Management system
Complaint Management systemComplaint Management system
Complaint Management system
 

Semelhante a Handling Customer Complaints

Omni Hotels Importance Of Customer Service
Omni Hotels Importance Of Customer ServiceOmni Hotels Importance Of Customer Service
Omni Hotels Importance Of Customer Servicejnixon08
 
customerservicetraining_101_PRESENTATION 2017_for employees
customerservicetraining_101_PRESENTATION 2017_for employeescustomerservicetraining_101_PRESENTATION 2017_for employees
customerservicetraining_101_PRESENTATION 2017_for employeesErnie Casas
 
CUSTOMER_SERVICE_-OUR_PRIORITY by UKAUMUNE CHARLES
CUSTOMER_SERVICE_-OUR_PRIORITY by UKAUMUNE CHARLESCUSTOMER_SERVICE_-OUR_PRIORITY by UKAUMUNE CHARLES
CUSTOMER_SERVICE_-OUR_PRIORITY by UKAUMUNE CHARLEScharles ukaumune
 
Customer Service Excellence @ Nestle
Customer Service Excellence @ NestleCustomer Service Excellence @ Nestle
Customer Service Excellence @ NestleHj Mohamad Idrakisyah
 
The Art of Intentional Customer Service.ppt
The Art of Intentional Customer Service.pptThe Art of Intentional Customer Service.ppt
The Art of Intentional Customer Service.pptsubramanianS62
 
6-guest-complaints.ppt
6-guest-complaints.ppt6-guest-complaints.ppt
6-guest-complaints.pptminaleasmamaw1
 
Handling customer complaints
Handling customer complaintsHandling customer complaints
Handling customer complaintsDr. Sunil Kumar
 
Customer Service for Consumer Promos
Customer Service for Consumer PromosCustomer Service for Consumer Promos
Customer Service for Consumer PromosUncle Ebo Taylor
 
Lesson 2 handling customer complaints (2)
Lesson 2 handling customer complaints (2)Lesson 2 handling customer complaints (2)
Lesson 2 handling customer complaints (2)Aznie Rahim
 
Frontlline service
Frontlline serviceFrontlline service
Frontlline servicetanronlim
 
Customer Care training.pptx
Customer Care training.pptxCustomer Care training.pptx
Customer Care training.pptxArabkamal
 

Semelhante a Handling Customer Complaints (20)

Telesales Principles I
Telesales Principles ITelesales Principles I
Telesales Principles I
 
Omni Hotels Importance Of Customer Service
Omni Hotels Importance Of Customer ServiceOmni Hotels Importance Of Customer Service
Omni Hotels Importance Of Customer Service
 
Interact with customers
Interact with customersInteract with customers
Interact with customers
 
Dating with customer
Dating with customerDating with customer
Dating with customer
 
Customer Service DAD.pptx
Customer Service DAD.pptxCustomer Service DAD.pptx
Customer Service DAD.pptx
 
Attitude 179
Attitude 179Attitude 179
Attitude 179
 
customerservicetraining_101_PRESENTATION 2017_for employees
customerservicetraining_101_PRESENTATION 2017_for employeescustomerservicetraining_101_PRESENTATION 2017_for employees
customerservicetraining_101_PRESENTATION 2017_for employees
 
CUSTOMER_SERVICE_-OUR_PRIORITY by UKAUMUNE CHARLES
CUSTOMER_SERVICE_-OUR_PRIORITY by UKAUMUNE CHARLESCUSTOMER_SERVICE_-OUR_PRIORITY by UKAUMUNE CHARLES
CUSTOMER_SERVICE_-OUR_PRIORITY by UKAUMUNE CHARLES
 
Customer Service DAD Riders.pptx
Customer Service DAD Riders.pptxCustomer Service DAD Riders.pptx
Customer Service DAD Riders.pptx
 
Customer Service Excellence @ Nestle
Customer Service Excellence @ NestleCustomer Service Excellence @ Nestle
Customer Service Excellence @ Nestle
 
The Art of Intentional Customer Service.ppt
The Art of Intentional Customer Service.pptThe Art of Intentional Customer Service.ppt
The Art of Intentional Customer Service.ppt
 
6-guest-complaints.ppt
6-guest-complaints.ppt6-guest-complaints.ppt
6-guest-complaints.ppt
 
Handling customer complaints
Handling customer complaintsHandling customer complaints
Handling customer complaints
 
Sell2Succeed
Sell2SucceedSell2Succeed
Sell2Succeed
 
Delighting Difficult Customers
Delighting Difficult CustomersDelighting Difficult Customers
Delighting Difficult Customers
 
Customer Service for Consumer Promos
Customer Service for Consumer PromosCustomer Service for Consumer Promos
Customer Service for Consumer Promos
 
Handout HDC
Handout HDCHandout HDC
Handout HDC
 
Lesson 2 handling customer complaints (2)
Lesson 2 handling customer complaints (2)Lesson 2 handling customer complaints (2)
Lesson 2 handling customer complaints (2)
 
Frontlline service
Frontlline serviceFrontlline service
Frontlline service
 
Customer Care training.pptx
Customer Care training.pptxCustomer Care training.pptx
Customer Care training.pptx
 

Último

JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTS
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTSJAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTS
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTSkajalroy875762
 
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGpr788182
 
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 MonthsSEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 MonthsIndeedSEO
 
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGpr788182
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxCynthia Clay
 
Falcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investorsFalcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investorsFalcon Invoice Discounting
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with CultureSeta Wicaksana
 
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGParadip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGpr788182
 
Pre Engineered Building Manufacturers Hyderabad.pptx
Pre Engineered Building Manufacturers Hyderabad.pptxPre Engineered Building Manufacturers Hyderabad.pptx
Pre Engineered Building Manufacturers Hyderabad.pptxRoofing Contractor
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecZurliaSoop
 
Cannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 UpdatedCannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 UpdatedCannaBusinessPlans
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfAdmir Softic
 
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al MizharAl Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizharallensay1
 
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...pujan9679
 
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon investment
 
Durg CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN durg ESCORTS
Durg CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN durg ESCORTSDurg CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN durg ESCORTS
Durg CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN durg ESCORTSkajalroy875762
 
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...meghakumariji156
 
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptxQSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptxDitasDelaCruz
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...daisycvs
 

Último (20)

JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTS
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTSJAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTS
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTS
 
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
WheelTug Short Pitch Deck 2024 | Byond Insights
WheelTug Short Pitch Deck 2024 | Byond InsightsWheelTug Short Pitch Deck 2024 | Byond Insights
WheelTug Short Pitch Deck 2024 | Byond Insights
 
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 MonthsSEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
 
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
 
Falcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investorsFalcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investors
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGParadip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
Pre Engineered Building Manufacturers Hyderabad.pptx
Pre Engineered Building Manufacturers Hyderabad.pptxPre Engineered Building Manufacturers Hyderabad.pptx
Pre Engineered Building Manufacturers Hyderabad.pptx
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
 
Cannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 UpdatedCannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 Updated
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al MizharAl Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
 
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
 
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business Growth
 
Durg CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN durg ESCORTS
Durg CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN durg ESCORTSDurg CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN durg ESCORTS
Durg CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN durg ESCORTS
 
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
 
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptxQSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
 

Handling Customer Complaints

  • 1. HANDLING CUSTOMER COMPLAINTS 2008
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 44.
  • 45.
  • 46.
  • 47.
  • 48.
  • 49.
  • 50.
  • 51.
  • 52.
  • 53.
  • 54.
  • 55.
  • 56.
  • 57.
  • 58.
  • 59.
  • 60.
  • 61.
  • 62.
  • 63.
  • 64.
  • 65.
  • 66.
  • 67.
  • 68.
  • 69.
  • 70.
  • 71.
  • 72.
  • 73.
  • 74.
  • 75.
  • 76.
  • 77.
  • 78.
  • 79.
  • 80.
  • 81.
  • 82.
  • 83.
  • 84.
  • 85.
  • 86.
  • 87.
  • 88.
  • 89.
  • 90.
  • 91.
  • 92.
  • 93.
  • 94.
  • 95.
  • 96.
  • 97.
  • 98.