Karen T. Lin

Taiwan, CA Taiwan

User-Centered Innovation & Intuition Consulting | Taipei, DC, SF & Boston

Design

Karen seeks to transform the human experience in meaningful ways through insightful research & design. Her job is to investigate how to keep your customers happy with your products & services - and to help you deliver fulfilling experiences. SERVICES & DELIVERABLES: * Stakeholder & customer interviews * Competitive UI assessments & heuristic evaluations * Field research & usability testing * Conceptual design & POCs * User flows, decision trees & use cases * Information architecture, wireframe mockups & functional specifications * QA testing as a UX resource (for design decisions when trade-offs need to be made) * UX training and coaching