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INDUSTRIAL SAFETY
Ms. V.KANNAGI
Associate Professor/ECE
R.M.K. College of Engineering and Technology
UNIT V
SAFETY REGULATIONS
Explosions
Disaster management
Catastrophe control
Hazard control
Safety education and training
Factories Act
Safety regulations
Product safety
Case studies
EXPLOSION
production of a pressure discontinuity or blast
wave
 pressure disturbance
rapid combustion of a flammable material
Classification of
Explosions
Chemical Explosions
Physical Explosions
Vapour Cloud explosions
Chemical Explosion
arise due to exothermic reaction occurring
internally.
decomposition of unstable substances,
polymerization of monomers, or
combustion of fuel oxidant mixtures.
Heating and increase of molecular number
can result in a rise in pressure to the
bursting point of the vessel
Causes of Chemical Explosions
 natural disasters
 improper or infrequent maintenance
 improper storage or transportation of
hazardous chemicals
 insufficient training of personnel
 human error in the operation of equipment are
all common causes.
 malfunctioning of a defective product such as a
safety valve or a warning system.
Types of Injuries
 concussions, inner ear damage and punctured
retinas
 shrapnel-type puncture wounds anywhere on
the body
 poisoning and lung damage
 Impact injuries can occur when the force of the
explosion slams you against a wall, the ground
or any hard object
 skin burns as well as lung damage.
Physical Explosion
Over pressure as in the case of steam boiler and
air receiver explosions.
Fire is not necessarily a consequence
Fire involving stock, buildings and plant
ancillaries
Boiling Liquid Expanding Vapor Explosion
(BLEVE). It happens in LPG/Propane storage
facilities.
Boiling Liquid Expanding
Vapor Explosion (BLEVE)
 There must be a substance in liquid form.
 The liquid must be in a container like sphere, bullet,
and road/rail tanker.
 The contained liquid must be at a temperature
above its normal boiling point at atmospheric
pressure
 Failure of the container
Hazards of BLEVE
• Fireball with thermal radiation with some
rainout forming pool fires.
• Missiles and Major fragmentation
• Rocketing vessel parts
• Overpressure from minor shock waves
Vapor Cloud Explosion
(VCE)
ignition of a flammable mixture of vapor, gas,
aerosol, or mist
release of a sufficient quantity of flammable gas
or vaporizing (flashing) liquid from a:
storage tank
process or transport vessel
piping system
Five conditions for Vapor Cloud Explosions
 The released material must be flammable and at suitable
conditions to form a vapor cloud
 An ignition source is needed to initiate the explosion.
 Ignition of the flammable vapor cloud must be delayed
until a cloud of sufficient size has formed.
 Turbulence is required for the flame front to accelerate to
the speeds required for a VCE
 Confinement of the cloud by obstacles can result in rapid
increases in pressure during combustion.
DISASTERS
DISASTER
MANAGEMENT
• Minimise the potential risks through developing disaster
early warning strategies
• Prepare and implement developmental plans to give
resilience to such disasters
• Mobilize possessions including communication and tele-
medicinal services
• To help in rehabilitation and post-disaster reduction
• Pre-disaster scheduling, preparedness, monitoring
including relief management capability.
• Prediction and early warning
• Damage assessment and relief management.
Role of Municipalities in
Disaster Management
 Structure and Mechanism
 Protection Services Department
 Capability
 Disaster Management Behaviors
Identifying Potential Disaster
Hazards
Mass-event situations (concerts, sport, other social)
Storms and storm damage
Flooding
Fires: Domestic, mountain and veld
Oils spills (at sea, on land)
Transport accidents
Hazardous material spills (spilling of chemicals, etc
from factories, trucks)
Role of Organizations and
Society Workers
• Know the emergency numbers.
• Statement incidents
• Do not build homes in unsafe regions or on dolomite
invested regions;
• Stay a bucket of sand after that to your door so that any
little fires can be put out quickly
• Gain knowledge of vital first aid, fire training and CPR;
• Keep in mind that swimming pools, dams and rivers are
a danger to children;
• Always follow the rules
Professional and Phases
behaviors
Mitigation
Preparedness
Response
Recovery
Catastrophe Control
Preparation for control has two facets:
• specific disaster control organization,
plans and training that have been
provided
• fundamental organization structure,
operational relation-ships, leadership,
morale and discipline. and quality of the
physical facilities of the concern
Catastrophe Control
Organization
The Director
The Disaster Control Council
The Security Officer
The Fire Chief
The Salvage Chief
The Chief Health Officer
The Shop Steward, or Employee Representative
The Safety Manager
HAZARD CONTROL
workplace procedures adopted to minimize
injury
reduce adverse health effects
control damage to plant or equipment.
often standardized and taught to managers
and safety personnel in a given industry.
HAZARD CONTROL
 Elimination: This involves elimination of the
hazard.
 Engineering Controls: This involves modifying
the plant or equipment so that the associated
hazards are reduced.
 Administrative Control: This involves changing
the way in which a particular type of work is
carried out.
 Personal Protective Equipment (PPE): This is
considered a last resort for employee protection
for when other controls fail.
Approach to Hazard control
Approaching steps to control hazards in
industries:
Identification of Hazards
Training
Maintenance Culture
Chemical and Environment Hazards
Noise
Contd…
Heat
Fire Safety
Ergonomics
Shrub Control
Disaster Management Planning
Planning, Project and Construction
Construction
Safety Education And
Training
Education and training provides employers, managers,
supervisors, and workers with:
 Knowledge and skills needed to do their work safely and
avoid creating hazards that could place themselves or others
at risk.
 Awareness and understanding of workplace hazards and how
to identify, report, and control them.
 Specialized training, when their work involves unique
hazards.
Safety Education And Training
Action item 1: Provide program awareness training
Action item 2: Train employers, managers, and
supervisors on their roles in the program
Action item 3: Train workers on their specific roles
in the safety and health program
Action item 4: Train workers on hazard
identification and controls
The Factories Act, 1948:
objective of protecting workers employed in
factories against industrial and occupational
hazards.
it seeks to impose upon the owner or the occupier
to protect the workers
to secure for them employment in conditions
conductive to their health and safety.
Factories Act,1987
passed as a memorial to the victims of Bhopal.
provides better safeguards in the use and
handling of hazardous substance
management for greater safety measures.
Features of Factories Act,1987
 Portable electric light in the factories
 Safety officers: 1000 or more workers, risk of bodily
injury, poisoning, disease, health hazard
 Safety and occupational health surveys: Chief Inspector /
Director General of Factory Advice Service / Labour
Institutes / DGHS
 Protection for contract labour & other category of labour
 Creche facility: more than 30 women workers (instead of
50)
 Discharge /dismissal/superannuation/death in service;
wages in lieu of the quantum of leave due.
 Penalty: Rates modified & revised
Objective of the Act
• To protect human beings from being subject to
unduly long hours of bodily strain or manual
labour.
• To provide that employees should work in
healthy and sanitary conditions
Scope and Applicability
 Extends to whole of India.
 Applies to all factories including factories
belonging to Central or any State Government
unless excluded.
 The benefits available to persons who are
employed in the factory
Safety Regulations
A company’s safety policy is translated into
everyday action and behavior by rules and
regulations.
 Employers must have rules that ensure a safe
and healthy workplace.
 Employers must ensure that all employees are
knowledgeable about the rules.
 Employers must ensure that safety rules are
enforced objectively and consistently.
Guidelines for safety rules
 Minimize the number of rules to the extent possible. Too
many rules can result in rule overload.
 Write rules in clear and simple language. Be brief and to
the point, avoiding ambiguous or overly technical
language.
 Write only the rules that are necessary to ensure a safe
and healthy workplace. Do not nitpick.
 Involve employees in the development of rules that
apply to their specific areas of operation.
 Develop only rules that can and will be enforced.
 Use common sense in developing rules.
Product safety
Term used to describe policies designed to
protect people from risks associated with
thousands of consumer products they buy and
use every day.
To develop safety standards, enforce
compliance, and to ban unsafe products under
certain circumstances.
Fastest growing areas of the law is product
liability.
Product Safety Program
• to limit a company’s exposure to product
liability litigation and related problems.
• to develop and maintain a comprehensive
product safety program.
The program should have three functional
components:
product safety coordinator
product safety committee
product safety auditor.
Product safety coordinator
 Assist in setting product safety program policy
 Recommend product recalls, field modifications, product
redesign, and special analysis
 Conduct complaint, incident, or accident analysis
 Coordinate all program documents
 Facilitate communication among all parties involved in the
program
 Develop a base of product safety and liability information for
use by all parties involved in the program
 Establish and maintain relationships with agencies and
organizations that have missions relating to product safety
and liability
 Conduct product safety program audits.
Product Safety Committee
Effective product safety management is the
responsibility of all departments.
Product safety committee is formed with a
representative from all major departments.
This approach gives the product safety
coordinator a broad base of expertise to call
upon and encourages broad-based support
among all departments.
Product Safety Auditor
Auditing is an important component of the product safety
program.
Specific duties of the product safety auditor include the
following:
 Identify evidence of a lack of commitment on
management’s part
 Observe the action taken when a product deficiency is
identified
 Bring deficiencies to the attention of management and
make corresponding recommendations
 Review documentation of actions taken to correct
product deficiencies
Evaluating the Product Safety
Program
The list of more common causes of product liability
exposure is as follows:
 Insufficient research during product development
 Faulty product design
 Insufficient testing of product prototypes
 Faulty manufacturing
 Insufficient quality control
 Poorly written instructions
 Insufficient or unclear warnings
 Unethical representation of the product
Preparing to Evaluate the
Program
The following preparatory activities can improve the quality of
the audit:
 Meet with top management officials and review the purpose
of the audit
 Work with all managers involved to coordinate schedules so
that audit activities occur at mutually acceptable times
 Let managers know how the audit will affect their
organizations and what will be expected of them
 Review all documentation relating to the product safety
program
 Review product-related literature
 Review copies of all warning labels and other printed
precautionary material relating to the product
Conducting the Evaluation
• a matter of going to all pertinent departments
• looking for evidence of the types of factors set forth.
The following departments should be audited at a
minimum:
engineering/design
manufacturing/ production
marketing/sales
service
purchasing.
Role of the Safety and Health
Professional
• evaluate and offer comments on the company’s
product safety program.
• evaluate product safety-related training programs
developed as part of the product safety program.
• assist in conducting product-related accident
investigations.
• provide product safety surveillance in production
areas.
• consultant to the product safety program
coordinator and the auditor
Quality Management and
Product Safety
A quality product is one that meets or exceeds
customer standards and expectations.
An approach to management with a large number
of proponents is quality management (QM).
With QM, every employee is
 responsible for quality and its continual
improvement
 empowered to make decisions/recommendations
to improve quality continually.
Major elements of quality
management
 Requires a secure work environment
 Requires leadership at all levels
 Defines quality in terms of customer standards and expectations
 Focuses on the continual improvement of products and processes
 Requires long-term commitment of both management and
employees
 Uses the teamwork approach in producing products
 Emphasizes continual training
 Requires total employee involvement
Key strategies of teamwork
 Involvement of all personnel who must implement
decisions in making those decisions.
 Empowerment of all personnel to take necessary
action
 Communication must be a two-way activity.
 Reinforcement of teamwork-oriented behavior and
product and process improvements.
 Respect for the dignity and worth of all team
members, regardless of status.
Product Safety Program
Record Keeping
 Consumer Product Safety Act (PL 92-573)
 Federal Hazardous Substances Act (15 USC 1261)
 Federal Food, Drug, and Cosmetic Act (21 USC 321)
 Poison Prevention Packaging Act (PL 91-601)
 Occupational Safety and Health Act (PL 91-596)
 Child Protection and Toy Act (PL 91-113)
 Magnuson-Moss Warranty—Federal Trade Commission
 Improvement Act (PL 93-637)
Product safety records
 Comprehensive, up-to-date records are evidence of
a company’s commitment
 Records document the amount of care required to
produce, market, and distribute
 Records allow company officials to track products
 Records give company officials a database of
information needed
User Feedback Collection
and Analysis
The collection and analysis of feedback from users of
the company’s products is critical to the success of a
product safety program.
User feedback can come in the form of compliments
Testimonials
Complaints
Problems
accident reports
Feedback can help identify modifications
 product’s design
 problems with manufacturing processes
 the need for a product recall
 potential lawsuits.
Product Literature and Safety
A key component in a product safety management
program is a company’s product literature.
 assembly instructions
 warning labels
 technical manuals
 operating instructions
Effective product literature must have
1. Minimize and simplify narrative text
2. Use illustrations whenever possible
3. eye appeal of the layout
4. Maximize drawing power
Safety & Health Professional’s
Role
The first role of safety and health professionals relating to
product recalls is to help prevent them by applying the
strategies and procedures.
Safety and health professionals should
 know the mandatory notification requirements
 be prepared to advise higher management concerning

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Industrial safety unit v ppt

  • 1. INDUSTRIAL SAFETY Ms. V.KANNAGI Associate Professor/ECE R.M.K. College of Engineering and Technology
  • 2. UNIT V SAFETY REGULATIONS Explosions Disaster management Catastrophe control Hazard control Safety education and training Factories Act Safety regulations Product safety Case studies
  • 3. EXPLOSION production of a pressure discontinuity or blast wave  pressure disturbance rapid combustion of a flammable material
  • 5. Chemical Explosion arise due to exothermic reaction occurring internally. decomposition of unstable substances, polymerization of monomers, or combustion of fuel oxidant mixtures. Heating and increase of molecular number can result in a rise in pressure to the bursting point of the vessel
  • 6. Causes of Chemical Explosions  natural disasters  improper or infrequent maintenance  improper storage or transportation of hazardous chemicals  insufficient training of personnel  human error in the operation of equipment are all common causes.  malfunctioning of a defective product such as a safety valve or a warning system.
  • 7. Types of Injuries  concussions, inner ear damage and punctured retinas  shrapnel-type puncture wounds anywhere on the body  poisoning and lung damage  Impact injuries can occur when the force of the explosion slams you against a wall, the ground or any hard object  skin burns as well as lung damage.
  • 8. Physical Explosion Over pressure as in the case of steam boiler and air receiver explosions. Fire is not necessarily a consequence Fire involving stock, buildings and plant ancillaries Boiling Liquid Expanding Vapor Explosion (BLEVE). It happens in LPG/Propane storage facilities.
  • 9. Boiling Liquid Expanding Vapor Explosion (BLEVE)  There must be a substance in liquid form.  The liquid must be in a container like sphere, bullet, and road/rail tanker.  The contained liquid must be at a temperature above its normal boiling point at atmospheric pressure  Failure of the container
  • 10. Hazards of BLEVE • Fireball with thermal radiation with some rainout forming pool fires. • Missiles and Major fragmentation • Rocketing vessel parts • Overpressure from minor shock waves
  • 11. Vapor Cloud Explosion (VCE) ignition of a flammable mixture of vapor, gas, aerosol, or mist release of a sufficient quantity of flammable gas or vaporizing (flashing) liquid from a: storage tank process or transport vessel piping system
  • 12. Five conditions for Vapor Cloud Explosions  The released material must be flammable and at suitable conditions to form a vapor cloud  An ignition source is needed to initiate the explosion.  Ignition of the flammable vapor cloud must be delayed until a cloud of sufficient size has formed.  Turbulence is required for the flame front to accelerate to the speeds required for a VCE  Confinement of the cloud by obstacles can result in rapid increases in pressure during combustion.
  • 14. DISASTER MANAGEMENT • Minimise the potential risks through developing disaster early warning strategies • Prepare and implement developmental plans to give resilience to such disasters • Mobilize possessions including communication and tele- medicinal services • To help in rehabilitation and post-disaster reduction • Pre-disaster scheduling, preparedness, monitoring including relief management capability. • Prediction and early warning • Damage assessment and relief management.
  • 15. Role of Municipalities in Disaster Management  Structure and Mechanism  Protection Services Department  Capability  Disaster Management Behaviors
  • 16. Identifying Potential Disaster Hazards Mass-event situations (concerts, sport, other social) Storms and storm damage Flooding Fires: Domestic, mountain and veld Oils spills (at sea, on land) Transport accidents Hazardous material spills (spilling of chemicals, etc from factories, trucks)
  • 17. Role of Organizations and Society Workers • Know the emergency numbers. • Statement incidents • Do not build homes in unsafe regions or on dolomite invested regions; • Stay a bucket of sand after that to your door so that any little fires can be put out quickly • Gain knowledge of vital first aid, fire training and CPR; • Keep in mind that swimming pools, dams and rivers are a danger to children; • Always follow the rules
  • 19. Catastrophe Control Preparation for control has two facets: • specific disaster control organization, plans and training that have been provided • fundamental organization structure, operational relation-ships, leadership, morale and discipline. and quality of the physical facilities of the concern
  • 20. Catastrophe Control Organization The Director The Disaster Control Council The Security Officer The Fire Chief The Salvage Chief The Chief Health Officer The Shop Steward, or Employee Representative The Safety Manager
  • 21. HAZARD CONTROL workplace procedures adopted to minimize injury reduce adverse health effects control damage to plant or equipment. often standardized and taught to managers and safety personnel in a given industry.
  • 22. HAZARD CONTROL  Elimination: This involves elimination of the hazard.  Engineering Controls: This involves modifying the plant or equipment so that the associated hazards are reduced.  Administrative Control: This involves changing the way in which a particular type of work is carried out.  Personal Protective Equipment (PPE): This is considered a last resort for employee protection for when other controls fail.
  • 23. Approach to Hazard control Approaching steps to control hazards in industries: Identification of Hazards Training Maintenance Culture Chemical and Environment Hazards Noise
  • 24. Contd… Heat Fire Safety Ergonomics Shrub Control Disaster Management Planning Planning, Project and Construction Construction
  • 25. Safety Education And Training Education and training provides employers, managers, supervisors, and workers with:  Knowledge and skills needed to do their work safely and avoid creating hazards that could place themselves or others at risk.  Awareness and understanding of workplace hazards and how to identify, report, and control them.  Specialized training, when their work involves unique hazards.
  • 26. Safety Education And Training Action item 1: Provide program awareness training Action item 2: Train employers, managers, and supervisors on their roles in the program Action item 3: Train workers on their specific roles in the safety and health program Action item 4: Train workers on hazard identification and controls
  • 27. The Factories Act, 1948: objective of protecting workers employed in factories against industrial and occupational hazards. it seeks to impose upon the owner or the occupier to protect the workers to secure for them employment in conditions conductive to their health and safety.
  • 28. Factories Act,1987 passed as a memorial to the victims of Bhopal. provides better safeguards in the use and handling of hazardous substance management for greater safety measures.
  • 29. Features of Factories Act,1987  Portable electric light in the factories  Safety officers: 1000 or more workers, risk of bodily injury, poisoning, disease, health hazard  Safety and occupational health surveys: Chief Inspector / Director General of Factory Advice Service / Labour Institutes / DGHS  Protection for contract labour & other category of labour  Creche facility: more than 30 women workers (instead of 50)  Discharge /dismissal/superannuation/death in service; wages in lieu of the quantum of leave due.  Penalty: Rates modified & revised
  • 30. Objective of the Act • To protect human beings from being subject to unduly long hours of bodily strain or manual labour. • To provide that employees should work in healthy and sanitary conditions
  • 31. Scope and Applicability  Extends to whole of India.  Applies to all factories including factories belonging to Central or any State Government unless excluded.  The benefits available to persons who are employed in the factory
  • 32. Safety Regulations A company’s safety policy is translated into everyday action and behavior by rules and regulations.  Employers must have rules that ensure a safe and healthy workplace.  Employers must ensure that all employees are knowledgeable about the rules.  Employers must ensure that safety rules are enforced objectively and consistently.
  • 33. Guidelines for safety rules  Minimize the number of rules to the extent possible. Too many rules can result in rule overload.  Write rules in clear and simple language. Be brief and to the point, avoiding ambiguous or overly technical language.  Write only the rules that are necessary to ensure a safe and healthy workplace. Do not nitpick.  Involve employees in the development of rules that apply to their specific areas of operation.  Develop only rules that can and will be enforced.  Use common sense in developing rules.
  • 34. Product safety Term used to describe policies designed to protect people from risks associated with thousands of consumer products they buy and use every day. To develop safety standards, enforce compliance, and to ban unsafe products under certain circumstances. Fastest growing areas of the law is product liability.
  • 35. Product Safety Program • to limit a company’s exposure to product liability litigation and related problems. • to develop and maintain a comprehensive product safety program. The program should have three functional components: product safety coordinator product safety committee product safety auditor.
  • 36. Product safety coordinator  Assist in setting product safety program policy  Recommend product recalls, field modifications, product redesign, and special analysis  Conduct complaint, incident, or accident analysis  Coordinate all program documents  Facilitate communication among all parties involved in the program  Develop a base of product safety and liability information for use by all parties involved in the program  Establish and maintain relationships with agencies and organizations that have missions relating to product safety and liability  Conduct product safety program audits.
  • 37. Product Safety Committee Effective product safety management is the responsibility of all departments. Product safety committee is formed with a representative from all major departments. This approach gives the product safety coordinator a broad base of expertise to call upon and encourages broad-based support among all departments.
  • 38. Product Safety Auditor Auditing is an important component of the product safety program. Specific duties of the product safety auditor include the following:  Identify evidence of a lack of commitment on management’s part  Observe the action taken when a product deficiency is identified  Bring deficiencies to the attention of management and make corresponding recommendations  Review documentation of actions taken to correct product deficiencies
  • 39. Evaluating the Product Safety Program The list of more common causes of product liability exposure is as follows:  Insufficient research during product development  Faulty product design  Insufficient testing of product prototypes  Faulty manufacturing  Insufficient quality control  Poorly written instructions  Insufficient or unclear warnings  Unethical representation of the product
  • 40. Preparing to Evaluate the Program The following preparatory activities can improve the quality of the audit:  Meet with top management officials and review the purpose of the audit  Work with all managers involved to coordinate schedules so that audit activities occur at mutually acceptable times  Let managers know how the audit will affect their organizations and what will be expected of them  Review all documentation relating to the product safety program  Review product-related literature  Review copies of all warning labels and other printed precautionary material relating to the product
  • 41. Conducting the Evaluation • a matter of going to all pertinent departments • looking for evidence of the types of factors set forth. The following departments should be audited at a minimum: engineering/design manufacturing/ production marketing/sales service purchasing.
  • 42. Role of the Safety and Health Professional • evaluate and offer comments on the company’s product safety program. • evaluate product safety-related training programs developed as part of the product safety program. • assist in conducting product-related accident investigations. • provide product safety surveillance in production areas. • consultant to the product safety program coordinator and the auditor
  • 43. Quality Management and Product Safety A quality product is one that meets or exceeds customer standards and expectations. An approach to management with a large number of proponents is quality management (QM). With QM, every employee is  responsible for quality and its continual improvement  empowered to make decisions/recommendations to improve quality continually.
  • 44. Major elements of quality management  Requires a secure work environment  Requires leadership at all levels  Defines quality in terms of customer standards and expectations  Focuses on the continual improvement of products and processes  Requires long-term commitment of both management and employees  Uses the teamwork approach in producing products  Emphasizes continual training  Requires total employee involvement
  • 45. Key strategies of teamwork  Involvement of all personnel who must implement decisions in making those decisions.  Empowerment of all personnel to take necessary action  Communication must be a two-way activity.  Reinforcement of teamwork-oriented behavior and product and process improvements.  Respect for the dignity and worth of all team members, regardless of status.
  • 46. Product Safety Program Record Keeping  Consumer Product Safety Act (PL 92-573)  Federal Hazardous Substances Act (15 USC 1261)  Federal Food, Drug, and Cosmetic Act (21 USC 321)  Poison Prevention Packaging Act (PL 91-601)  Occupational Safety and Health Act (PL 91-596)  Child Protection and Toy Act (PL 91-113)  Magnuson-Moss Warranty—Federal Trade Commission  Improvement Act (PL 93-637)
  • 47. Product safety records  Comprehensive, up-to-date records are evidence of a company’s commitment  Records document the amount of care required to produce, market, and distribute  Records allow company officials to track products  Records give company officials a database of information needed
  • 48. User Feedback Collection and Analysis The collection and analysis of feedback from users of the company’s products is critical to the success of a product safety program. User feedback can come in the form of compliments Testimonials Complaints Problems accident reports Feedback can help identify modifications  product’s design  problems with manufacturing processes  the need for a product recall  potential lawsuits.
  • 49. Product Literature and Safety A key component in a product safety management program is a company’s product literature.  assembly instructions  warning labels  technical manuals  operating instructions Effective product literature must have 1. Minimize and simplify narrative text 2. Use illustrations whenever possible 3. eye appeal of the layout 4. Maximize drawing power
  • 50. Safety & Health Professional’s Role The first role of safety and health professionals relating to product recalls is to help prevent them by applying the strategies and procedures. Safety and health professionals should  know the mandatory notification requirements  be prepared to advise higher management concerning