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Global Leadership Development
Hangzhou, Nov 30th 2010
Zhao Dan, Prof. Hora Tjitra, Dr. He Quan
Agenda
Theory Background
Global Leadership Development
Project Info
Theory Background
Building the Global Competence for Asian Leaders
What is Global leadership development
4
Leadership
Development
Leadership
Development
the expansion of a person’s capacity to be
effective in leadership roles and processes.
Leadership roles and processes are those that
facilitate setting direction, creating alignment,
and maintaining commitment in groups of
people who share common work
McCauley and Van Velsor (2004)
Handbook of Leadership Development
Global Leadership
Development
Global Leadership
Development
leadership in multinational settings, or transnational settings
Mobley & Dorfman’s (2003) definition of global leadership as
“influence across national and cultural boundaries”
Building the Global Competence for Asian Leaders
Research Status on Global Leadership (1)
5
 3 Research perspective:
Building the Global Competence for Asian Leaders
Research Status on Global Leadership (2)
6
 2 Views of global leadership
• Global leadership is distinct from domestic leadership (Mendehall, 2008)
the global context places such high demands on the deployment of those competencies for all intents and
purposes the skill level and deployment demands render the phenomenon so different in degree that it makes
sense to address it as being different in kind to traditional leadership…. Specifically, the global context significantly
increases for leaders the valence, intensity, and complexity of key contextual dimensions that also exist for those
leading in a domestic context.
•Universal and timeless leadership competencies (Campbell, 2006)
six basic competencies that can be shared or delegated (vision, management, empowerment, diplomacy,
feedback, and entrepreneurialism) and three personal competencies (personal style, personal energy, and
multicultural awareness).
Multicultural awareness: being experienced and comfortable when working with diverse individuals in
organizations that cut across geographic, demographic, ethnic, and cultural borders.
Building the Global Competence for Asian Leaders
Global Leadership Development
7
How to Develop A Global Leader
Building the Global Competence for Asian Leaders
Center for Creative Leadership (CCL) - 1
9
 3 primary components of CCL (McCauley and Van Velsor, 2004)
 12 capabilities to be developed
Building the Global Competence for Asian Leaders
Center for Creative Leadership (CCL) - 2
10
 3 main strategies to enhance the process
LeadershipDevelopment
Building the Global Competence for Asian Leaders
Effectiveness of Different Tools
11
Day (2000) summarized the effectiveness of different approach in leadership development
Practice Description Development Target Strength Weakness
360-degree
feedback
Multi-source ratings of
performance, organized
and presented to an
individual
Self-knowledge
Behavioral change
Comprehensive
picture: broad
participation (A)
Overwhelming amount of
data; no guidance on how
to change; time and effort
(C, S)
Coaching Practical, goal-focus
form of one on-one
learning
Self-knowledge
Behavioral change
Career development
Personalized;
intensive (C, S)
Perceived stigma
(remedial); expensive
Mentoring Advising developmental
relationship, usually
with a more senior
manager
Broader understanding
Advancement catalyst
Lessons learned/avoid
mistakes
Strong personal
bond (S)
Peer jealousy; over
dependence: (A, C)
Networks Connecting to others in
different functions and
areas
Better problem-solving
Learning who to consult for
project help.
Socialization
Builds
organization (S)
Ad hoc: unstructured
Action
Learning
Project-based learning
directed at important
business problems
Socialization
Teamwork Implement
strategy
Tied to business
imperatives:
action-oriented
(C, S)
Time intensive; leadership
lessons not always clear;
over-emphasis on results
(A)
Data source: Day (2004) A=assessment; C=challenge; S=support from CCL (see slide 8, 9 for more information)
Building the Global Competence for Asian Leaders
Develop Global Leaders based on KAOs
12
 Knowledge Background
•Worker-oriented job analytic approach : a certain set of knowledge, skills, abilities and personality
characteristics are present in those who perform a given job well. (Sandberg, 2000)
•This suggests that successful global leaders are likely to possess some common knowledge, skills,
abilities and other personality characteristics (KSAOs). (Caligiuri, 2006)
 Result Caligiuri (2006)
• Different inventions should be used according to different KAOs.
•Knowledge: Didactic learning opportunities: Books, Cross-cultural training courses, Diversity
training, E-learning, Language classes
•Skills and abilities: Experiential intervention: Cultural immersion programs, Language
immersion, Coaching, Mentoring, Attending global meetings, Working on global teams
•Personality characteristics: Intensive experience: International assignments, Life-changing
experiences, Salient non-work cultural experience
Conclusion
Building the Global Competence for Asian Leaders
Develop Global Competency Model
14
“The Jack Welch of the future cannot be me. I spent my entire
career in the United States. The next head of General Electric will
be somebody who spent time in Bombay, in Hong Kong, in
Buenos Aires. We have to send our best and brightest overseas
and make sure they have the training that will allow them to be
the global leaders who will make GE flourish in the future.”
–by Jack Welch, CEO of GE
Developing leadership cross-cultural competence was among the top 5
organization-wide practices affecting the effectiveness of multinational
corporations. (Stroh and Caligiuri, 1998)
Building the Global Competence for Asian Leaders
Reference
15
Alon, I., & Higgins, J. M. (2005). Global leadership success through emotional and cultural intelligences. Business Horizons (2005) 48, 501—512
Black, J., & Gregersen, H. (2000). High impact training: Forging leaders for the global frontier. Human Resource Management, 39(2), 159.
Black, J. S., Morrison, A. J., & Gregersen, H. B. (1999). Global explorers: The next generation of leaders. New York: Routledge.
Brake, T. (1997). The global leader: Critical factors for creating the world class organization. Chicago: Irwin Professional Pub.
Caligiuri, P. & DiSanto, V. (2001). Global competence and can it be developed through global assignments? Human Resource Planning, 24(3), 27-38.
Caligiuri, P. (2006). Developing global leaders. Human Resource Management Review, 16, 219–228
Campbell, D. P. (2006). Globalization: The basic principles of leadership are universal and timeless. In W. Mobley, & E. Weldon (eds.), Advanced in
global leadership (pp. 143-160). Oxford: JAI Press. Mendenhall, M. A. (2008). Leadership and the birth of global leadership. In M. A.
Mendenhall, J. Osland, A. Bird, G. R. Oddou & M. Maznevski (eds.), Global leadership: Research, practice and development (pp. 1-18). London:
Routledge
Day, D. V. (2001). Leadership Development: A review in context. Leadership Quaterly, 11(4), 581-613
Dorfman, P. (2004). International and cross-cultural leadership research. In B.J. Punnett, & O. Shenkar (eds.), Handbook for international
management research (2nd
ed., pp. 265-355). Ann Arbor, MI: University of Michigan Press.
Hoppe, M., H. (2004). Cross-cultural issues in the development of leaders. In C. D. McCauley, & E. Van Velsor (eds.), San Francisco, CA: Jossey Bass.
House R. J., Hanges, P.J., Javidan, M., Dorfman, P.W., Gupta, V. and Global Leadership and Organizational Behavior Effectiveness Research Program
(eds.) (2004). Culture, leadership, and organizations: The GLOBE study of 62 societies. Thousand Oaks, CA: Sage Publications
Mendenhall, M. A., Osland, J., Bird, A., Oddou, G., & Maznevski, M. (Eds.). (2008). Global leadership: Research, practice, development. London:
Routledge.
McCauley, C. D., Van Velsor, E., & Center for Creative Leadership. (2004). The center for creative leadership handbook of leadership development
(2nd ed.). San Francisco: Jossey-Bass.
Mobley, W., & Dorfman, P. (eds.). (2003). Advances in global leadership. V.3. Oxford: JAI Press.
Morrison, A. J. (2000). Developing a global leadership model. Human Resource Management. 39(2), 117
Stroh, L. K., & Caligiuri, P.M. (1998). Strategic human resources: A new source for competitive advantage in the global arena. International Journal of
Human Resource Management, 9,1−17
Project Info
Global Competence for Asian Leaders
Research Partners:
An applied research collaboration supported by the Human Capital Leadership
Institute (Singapore) with the objective to derive a model for Asian leaders, which
will lead to systematic global leadership development programs with Asian
characteristics.
Built on our previous researches on Chinese and Indonesian intercultural
sensitivity, we continue in this study by elaborating the cross-cultural experiences
of the Chinese, Indonesian and Singaporean international assignees and their
respective local co-workers in China and Indonesia. Intercultural sensitivity has
been widely accepted as one of the most significant element of global
competencies and one of the strongest predictor for global leaders and managers
accomplishments.
The principal investigators of the project are Dr. Hora Tjitra, Dr. Hana Panggabean,
and the research team of the the Zhejiang University (Hangzhou, China), Zhejiang
University of Technology (Hangzhou, China) and the Atma Jaya Indonesia Catholic
University (Jakarta, Indonesia).
Funding Partner:
Zhejiang University
China
www.zju.edu.cn
Zhejiang University of Technology
China
www.zjut.edu.cn
Atma Jaya Catholic University
Indonesia
www.atmajaya.ac.id
Human Capital Leadership Institute
Singapore
www.smu.edu.sg
Hora Tjitra
Hana Panggabean
Juliana Murniati
Quan HEJiewei ZHENG
Chaohui ZHANGTeng SHENTU Jia ZHOU
Xiaojuan WANG
Dan ZHAOXixie ZHANG
Sebastian Partogi Yuanbo LIU Tayyibah Mushtaq
Thank YouThank You
Contact us via…
Mail: htjitra@zju.edu.cn
Follow: twitter@htjitra
Website: http://sinau.me/hcli

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Global Leadership development

  • 1. Global Leadership Development Hangzhou, Nov 30th 2010 Zhao Dan, Prof. Hora Tjitra, Dr. He Quan
  • 4. Building the Global Competence for Asian Leaders What is Global leadership development 4 Leadership Development Leadership Development the expansion of a person’s capacity to be effective in leadership roles and processes. Leadership roles and processes are those that facilitate setting direction, creating alignment, and maintaining commitment in groups of people who share common work McCauley and Van Velsor (2004) Handbook of Leadership Development Global Leadership Development Global Leadership Development leadership in multinational settings, or transnational settings Mobley & Dorfman’s (2003) definition of global leadership as “influence across national and cultural boundaries”
  • 5. Building the Global Competence for Asian Leaders Research Status on Global Leadership (1) 5  3 Research perspective:
  • 6. Building the Global Competence for Asian Leaders Research Status on Global Leadership (2) 6  2 Views of global leadership • Global leadership is distinct from domestic leadership (Mendehall, 2008) the global context places such high demands on the deployment of those competencies for all intents and purposes the skill level and deployment demands render the phenomenon so different in degree that it makes sense to address it as being different in kind to traditional leadership…. Specifically, the global context significantly increases for leaders the valence, intensity, and complexity of key contextual dimensions that also exist for those leading in a domestic context. •Universal and timeless leadership competencies (Campbell, 2006) six basic competencies that can be shared or delegated (vision, management, empowerment, diplomacy, feedback, and entrepreneurialism) and three personal competencies (personal style, personal energy, and multicultural awareness). Multicultural awareness: being experienced and comfortable when working with diverse individuals in organizations that cut across geographic, demographic, ethnic, and cultural borders.
  • 7. Building the Global Competence for Asian Leaders Global Leadership Development 7
  • 8. How to Develop A Global Leader
  • 9. Building the Global Competence for Asian Leaders Center for Creative Leadership (CCL) - 1 9  3 primary components of CCL (McCauley and Van Velsor, 2004)  12 capabilities to be developed
  • 10. Building the Global Competence for Asian Leaders Center for Creative Leadership (CCL) - 2 10  3 main strategies to enhance the process LeadershipDevelopment
  • 11. Building the Global Competence for Asian Leaders Effectiveness of Different Tools 11 Day (2000) summarized the effectiveness of different approach in leadership development Practice Description Development Target Strength Weakness 360-degree feedback Multi-source ratings of performance, organized and presented to an individual Self-knowledge Behavioral change Comprehensive picture: broad participation (A) Overwhelming amount of data; no guidance on how to change; time and effort (C, S) Coaching Practical, goal-focus form of one on-one learning Self-knowledge Behavioral change Career development Personalized; intensive (C, S) Perceived stigma (remedial); expensive Mentoring Advising developmental relationship, usually with a more senior manager Broader understanding Advancement catalyst Lessons learned/avoid mistakes Strong personal bond (S) Peer jealousy; over dependence: (A, C) Networks Connecting to others in different functions and areas Better problem-solving Learning who to consult for project help. Socialization Builds organization (S) Ad hoc: unstructured Action Learning Project-based learning directed at important business problems Socialization Teamwork Implement strategy Tied to business imperatives: action-oriented (C, S) Time intensive; leadership lessons not always clear; over-emphasis on results (A) Data source: Day (2004) A=assessment; C=challenge; S=support from CCL (see slide 8, 9 for more information)
  • 12. Building the Global Competence for Asian Leaders Develop Global Leaders based on KAOs 12  Knowledge Background •Worker-oriented job analytic approach : a certain set of knowledge, skills, abilities and personality characteristics are present in those who perform a given job well. (Sandberg, 2000) •This suggests that successful global leaders are likely to possess some common knowledge, skills, abilities and other personality characteristics (KSAOs). (Caligiuri, 2006)  Result Caligiuri (2006) • Different inventions should be used according to different KAOs. •Knowledge: Didactic learning opportunities: Books, Cross-cultural training courses, Diversity training, E-learning, Language classes •Skills and abilities: Experiential intervention: Cultural immersion programs, Language immersion, Coaching, Mentoring, Attending global meetings, Working on global teams •Personality characteristics: Intensive experience: International assignments, Life-changing experiences, Salient non-work cultural experience
  • 14. Building the Global Competence for Asian Leaders Develop Global Competency Model 14 “The Jack Welch of the future cannot be me. I spent my entire career in the United States. The next head of General Electric will be somebody who spent time in Bombay, in Hong Kong, in Buenos Aires. We have to send our best and brightest overseas and make sure they have the training that will allow them to be the global leaders who will make GE flourish in the future.” –by Jack Welch, CEO of GE Developing leadership cross-cultural competence was among the top 5 organization-wide practices affecting the effectiveness of multinational corporations. (Stroh and Caligiuri, 1998)
  • 15. Building the Global Competence for Asian Leaders Reference 15 Alon, I., & Higgins, J. M. (2005). Global leadership success through emotional and cultural intelligences. Business Horizons (2005) 48, 501—512 Black, J., & Gregersen, H. (2000). High impact training: Forging leaders for the global frontier. Human Resource Management, 39(2), 159. Black, J. S., Morrison, A. J., & Gregersen, H. B. (1999). Global explorers: The next generation of leaders. New York: Routledge. Brake, T. (1997). The global leader: Critical factors for creating the world class organization. Chicago: Irwin Professional Pub. Caligiuri, P. & DiSanto, V. (2001). Global competence and can it be developed through global assignments? Human Resource Planning, 24(3), 27-38. Caligiuri, P. (2006). Developing global leaders. Human Resource Management Review, 16, 219–228 Campbell, D. P. (2006). Globalization: The basic principles of leadership are universal and timeless. In W. Mobley, & E. Weldon (eds.), Advanced in global leadership (pp. 143-160). Oxford: JAI Press. Mendenhall, M. A. (2008). Leadership and the birth of global leadership. In M. A. Mendenhall, J. Osland, A. Bird, G. R. Oddou & M. Maznevski (eds.), Global leadership: Research, practice and development (pp. 1-18). London: Routledge Day, D. V. (2001). Leadership Development: A review in context. Leadership Quaterly, 11(4), 581-613 Dorfman, P. (2004). International and cross-cultural leadership research. In B.J. Punnett, & O. Shenkar (eds.), Handbook for international management research (2nd ed., pp. 265-355). Ann Arbor, MI: University of Michigan Press. Hoppe, M., H. (2004). Cross-cultural issues in the development of leaders. In C. D. McCauley, & E. Van Velsor (eds.), San Francisco, CA: Jossey Bass. House R. J., Hanges, P.J., Javidan, M., Dorfman, P.W., Gupta, V. and Global Leadership and Organizational Behavior Effectiveness Research Program (eds.) (2004). Culture, leadership, and organizations: The GLOBE study of 62 societies. Thousand Oaks, CA: Sage Publications Mendenhall, M. A., Osland, J., Bird, A., Oddou, G., & Maznevski, M. (Eds.). (2008). Global leadership: Research, practice, development. London: Routledge. McCauley, C. D., Van Velsor, E., & Center for Creative Leadership. (2004). The center for creative leadership handbook of leadership development (2nd ed.). San Francisco: Jossey-Bass. Mobley, W., & Dorfman, P. (eds.). (2003). Advances in global leadership. V.3. Oxford: JAI Press. Morrison, A. J. (2000). Developing a global leadership model. Human Resource Management. 39(2), 117 Stroh, L. K., & Caligiuri, P.M. (1998). Strategic human resources: A new source for competitive advantage in the global arena. International Journal of Human Resource Management, 9,1−17
  • 17. Global Competence for Asian Leaders Research Partners: An applied research collaboration supported by the Human Capital Leadership Institute (Singapore) with the objective to derive a model for Asian leaders, which will lead to systematic global leadership development programs with Asian characteristics. Built on our previous researches on Chinese and Indonesian intercultural sensitivity, we continue in this study by elaborating the cross-cultural experiences of the Chinese, Indonesian and Singaporean international assignees and their respective local co-workers in China and Indonesia. Intercultural sensitivity has been widely accepted as one of the most significant element of global competencies and one of the strongest predictor for global leaders and managers accomplishments. The principal investigators of the project are Dr. Hora Tjitra, Dr. Hana Panggabean, and the research team of the the Zhejiang University (Hangzhou, China), Zhejiang University of Technology (Hangzhou, China) and the Atma Jaya Indonesia Catholic University (Jakarta, Indonesia). Funding Partner: Zhejiang University China www.zju.edu.cn Zhejiang University of Technology China www.zjut.edu.cn Atma Jaya Catholic University Indonesia www.atmajaya.ac.id Human Capital Leadership Institute Singapore www.smu.edu.sg Hora Tjitra Hana Panggabean Juliana Murniati Quan HEJiewei ZHENG Chaohui ZHANGTeng SHENTU Jia ZHOU Xiaojuan WANG Dan ZHAOXixie ZHANG Sebastian Partogi Yuanbo LIU Tayyibah Mushtaq
  • 18. Thank YouThank You Contact us via… Mail: htjitra@zju.edu.cn Follow: twitter@htjitra Website: http://sinau.me/hcli