E Commerce+ Ppt

E-Commerce Jason C.H. Chen, Ph.D. School of Business Administration Gonzaga University, Washington, U.S.A. Senior Consultant, Taskco.com [email_address] Nov. 20, 2000

Topics ,[object Object],[object Object],[object Object],[object Object],[object Object]

E-Commerce: From B2C to B2B and Beyond Jason C.H. Chen, Ph.D. School of Business Administration Gonzaga University, Washington, U.S.A. Senior Consultant, Taskco.com [email_address] Nov. 22, 2000

Outline of Topics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

eBusiness Key Concepts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What is E-Commerce ? ,[object Object]

Figure: E-commerce on the rise. Source: 1999 SG Cowen/Datamation Networked Computing Survey Figure: E-commerce apps are a big driver for storage. Average installed online storage in gigabytes. Source: 1999 SG Cowen/Datamation Networked Computing Survey No plans Start in 99/00 Expand in 99/00 Largely done

Table: E-commerce’s most promising potential benefits Benefit New channel for existing business Improved customer service Enabled entire new line of business Reduced operating costs Improved cycle time % of Respondents 25% 23% 18% 7% 5% Benefit Keep pace with technology Reduced cost of sales Other Not available None % of Respondents 5% 4% 6% 4% 3%

eBusiness Processes WHY Customer Relationship Redesign Business Processes (Outside-In) Applying Technology WHAT HOW

Traditional versus E-Business Models? C B C B C: Individual Consumer B: Business

What is B2C? ,[object Object],[object Object],[object Object],[object Object]

Enterprise User Profiles Workflow Business rules Payment Analytics Internet Firewall Figure: A B2C e-business Model Intranet

B2C Applications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Figure : B2C and B2B Internet Commerce in the U.S. (Source: Forrester Research) Billion

What is B2B? ,[object Object],N

B2B e-Markepplaces: A CEO’s Perspective ,[object Object],[object Object],[object Object],[object Object]

E-Market is … Web-based marketplace ,[object Object],MarketSite Buyers Sellers

Figure : A B2B Model (Source: Goldman Sachs Investment Research Report) Banks, Financial Institutions eCredit.com Suppliers ,[object Object],[object Object],Invoices, Payment , Clearing Enterprise Customers Logistics Celarix, NTE Transportation, Warehousing

E-Channel Management Procurement Network Trading Network E-Customer Relationship E-Commerce E-Portal Management E-Services SCM/ERP/Legacy Appls Businesses Businesses & Consumers 1:N M:1 M:N Knowledge Management/Business Intelligence Focus on e-Business Applications

B2B Applications ,[object Object],[object Object],[object Object],[object Object],[object Object]

How Big is B2B? Figure: The Goldman Sachs B2B Sizing in USA

Where is the Evidence ,[object Object],[object Object],[object Object],[object Object]

B2B Revenue Model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

B2C vs. B2B Source: Goldman Sachs Investmenet Research

The Magnificent Seven B2B Drivers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],N

Small Business Likely to Fuel B2B ,[object Object],[object Object],[object Object]

Benefits of B2B ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],N

Why Now? ,[object Object],[object Object],[object Object]

Which Industries are Likely to Embrace B2B Solutions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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What Makes a B2B e-market Company Succeed? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],N

Solutions for e-Enterprise Organizations ,[object Object],[object Object],[object Object],[object Object],Buyers Sellers MarketSite

Solutions for Internet Market Makers ,[object Object],[object Object],[object Object],Your Portal

Global Solution for Businesses: The Global Trading Web Global Trading Web Connect once to trade with anyone,anytime, anywhere in the world.

European e-markets ,[object Object],[object Object],[object Object]

TASKCo Mission Expand Markets Improve Efficiencies Retain Customers Fundamental Business Drivers Have Not Changed Leveraging Internet to Help Customers to:

E Commerce+ Ppt

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E Commerce+ Ppt