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Campaign Spotlight 28 April 2011
3
4
5
6 REINFORCE LOYALTY Extend the brand experience
7 Fuel Brand Advocacy Engage fans online and let them amplify your message
8 DRIVE TRIAL Activate local communities through social programs & hotel exclusives
10
W Taipei 11
Awareness 12
Engagement Miss W ,[object Object]
Miss W shares her unforgettable moments with her fans
…and her fans only13
Creative (Social Media Events) Where in the world is W (Hiding)? What are they doing? ,[object Object]
Nov – Dec 2010
	More than 300 photos submissions	More than 1,500 fans in a month14
Creative 15
Creative (Social Media Events) W Welcomes Taiwan in 2011 ,[object Object]
	Feb – Jun 2011
	Rooms were sold out on 11 Feb 	Added 350 fans in 10 days16
Creative 17
18
Introducing Mr W. 19
20
10 Ideas For Posts On Facebook Page 21 Link to guest comments from review sites 1 4 2 Keep a Social Calendar Surveys 3 5 Lucky draws Photos
10 Ideas For Posts On Facebook Page 22 9 9 6 Encourage your fans to post something personal Job Vacancies 7 Promote other businesses other than your own 10 8 Hotel Promotions Short Videos
SPG Passport to a Free Weekend  23
Passport to A Free weekend Test Entice  Retain Worthy message Page 24
Passport to A Free weekend 8 days of clues  One hotel a day First 5 fans to check-in Free weekend night at 920+ SPG hotels
Fans Engagement- Kaixin001.com "I am here for my Free Weekend passport photo"
Hotels Celebrated
Member’s Story Scott from Tianjin Scott has been our SPG Gold member for over 5 years, he has stayed in almost all brands of Starwood hotels, and he also brought two heavenly beds home! He is a huge fan of Westin!
Member’s Story Mr. Yu from Beijing Mr.Yu went to Aloft Beijing Haidian only after the first clue was released, he said he felt Starwood will definitely promote the only Aloft in AP, and he got it right! He knows Starwood and our brands very well.
Local PR Exposure and Hotel Online Support
Fan base grew to 2000+ Page 31
Made For China Campaign 32 To promote our double-byte booking engine
Casting Call 33 Press Conference PR & Social Media Over RMB 2,600,000 ad value achieved
Massive Coverage 34
Episode Launches 35 Launch of Episode 4 Launch of Episode 1 Launch of Episode 2 Launch of Episode 3 Watch and guess! The Westin Paris - Vendome Royal Orchid Sheraton Hotel Bangkok The Royal Hawaiian, A Luxury Collection Resort
Kaixin (http://www.kaixin001.com/xingyuantongxing) 36 Fans: 1773 Visits: 50525

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Campaign Spotlight: Fuel Brand Advocacy and Drive Trial

Notas do Editor

  1. Fans not equal booking
  2. Viral online
  3. with the same quality customer service, guest outreach and marketing strategies
  4. Wall PostsPost once a day and prompt for responsesEncourage fans to post on pageFollow up on commentsAttach photosLimit length of postWrite in English and local language
  5. Where in the world is W(Hiding)?Contest: Upload a creative photo of anything that comes in W shape to W Taipei Facebook PageDuration: 11/10 ~12/8/2010 (Selection: 12/8 ~12/13/2011)Result: I. More than 300 photos applied. II. Driven more than 1,500 fans in one month.W Welcomes Taiwan in 2011Contest: Become a fan on W Taipei and get the chance to book W Taipei for only TWD2,011 per person ( 100 rooms only)Duration: 2/1~6/30/2011Result: rooms were sold out on 2/11/2011. Driven 350 fans in 10 days.
  6. Test consumers’ response for social media marketing in China
  7. Press release was distributed announcing SPG free weekends and the kaixin promotion with the exposure received from the press and online,