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Clever
Content
Builds
Great
Brands
J U S T I N K I R BYBY
@juzzie
Supported by:
2015
supported by:
30+ Case Studies from around
the globe and 30+ Feature Articles
https://bobcm.editiondigital.com
2015
ALL MARKETING
NOW BASED ON
CONTENT >
Terms like Branded Content,
Branded Entertainment and Content
Marketing may become increasingly
meaningless unless they explain
how they are different from other
content-based approaches.
https://hub.editiondigital.com
2016
MAPPING THE
BRAND-FUNDED
CONTENT SPACE >
FREE WHITE
PAPER
http://bit.ly/1NohdiT
RYAN	SKINNER
Senior	Analyst
Forrester
ANDREW	DAVIS
Author
Brandscaping
ROBERT	ROSE
Chief	Strategy	Officer
Content	Marketing	Institute
2016
REVIEW OF RECENT
FRAMEWORKS >
http://bit.ly/1WNU3nw
ategysecti
shapes the
#
Strategy
By Lazar Dzamic,
Creative Strategist,
Google ZOO EMEA
http://bit.ly/1rxG616
HOW CONTENT
IS RE-SHAPING
MARKETING >
HERO >
BRANDED
ENTERTAINMENT
collision of the advertising and entertainment
industries.
These are the inspiring examples that Google categorises as
HERO content. It’s also the space we tend to cover in the BOBCM
series, where we chronicle examples stand out examples like Real
Beauty Sketches from Dove, Epic Split from Volvo Trucks and
#LikeAGirl from P&G’s Always.
READ
MORE
The content tends to be video and longer form, unless you’re
‘dunkin in the dark’, and occasionally full-length like the LEGO
movie. As Mediacom Beyond Advertising’s Global Head James
Morris pointed out on BOBCM last year, these ‘big culture mo-
GOES VIRAL OR EVEN
GETS WATCHED.
THEN THERE’S A FEW
THOUSAND PEOPLE
IN LA WHO CREATE
WORK THAT PEOPLE
PAY TO GO AND SEE.”
HERO >
BRANDED
ENTERTAINMENT
ADVERTISING ENTERTAINMENT
Colliding worlds further reshaping the media landscape?
HERO >
INSPIRATION
https://youtu.be/p5nUN3Z8mo0
HERO >
BRANDED
ENTERTAINMENT
But also driving demand >
Winning hearts not just price
comparing minds >
HERO >
INSPIRATION
http://bit.ly/1PtIroV
.”
HERO >
BRANDED
ENTERTAINMENT
Big culture campaigns only
represent small fraction of
work created, but still set the
standard by which all
content is judged by brands.
JAMES	MORRIS
Global	CEO
STINK	GROUP
“
http://bit.ly/1XYiFdP
HERO >
AND B2B?
HERO >
INSPIRATION
B2B
http://bit.ly/1UBsls2
HERO >
INSPIRATION
B2B
tegysecti
#
Strategy
By Lazar Dzamic,
Creative Strategist,
Google ZOO EMEA
https://youtu.be/l6sNG9oubnY
.”
HERO >
BRANDED
ENTERTAINMENT
In advertising, people are
thrilled if an ad goes viral or
even gets watched. Then
there’s a few thousand people
in LA who create work that
people pay to go and see.
TIM	PIPER
Writer/Director
PIRO
“
http://bit.ly/1ITST0b
HERO >
BRANDED
ENTERTAINMENT
Plus ça change, plus c'est
la même chose!
http://bit.ly/1IAHp0I
HELP >
CUSTOMER
EXPERIENCE
The amount of Help Content –
not just on YouTube, but on
the web overall – eclipses
everything else.
“
.”
LAZAR	DZAMIC
Creative	Strategist
GOOGLE	ZOO
http://bit.ly/1rxG616
tegysecti
#
Strategy
By Lazar Dzamic,
Creative Strategist,
Google ZOO EMEA
HELP >
INSPIRATION
https://youtu.be/rttMkbO7hQk
CUSTOMER
SERVICE
CUSTOMER	
EXPERIENCE	(CX)
HELP >
CUSTOMER
EXPERIENCE
But more than just adding
value to the customer
experiences in general
through the likes of
Customer Service or
Marketing as a Service
(MaaS) type apps…
.”
Find a mechanism to allow you
to collect customer stories at
scale. For example, Airbnb
recently launched a platform
where people can submit their
own stories at Create AirBnB. ANN	HANDLEY
Author	&	CEO
MARKETINGPROFS
“
HELP >
CUSTOMER
EXPERIENCE
http://bit.ly/1Xr8Ruz
HELP >
INSPIRATION
HELP >
INSPIRATION
Going beyond the desk and
dashboard to find out what
consumers really really want …
http://bit.ly/1r6LtUy
HELP >
CUSTOMER
EXPERIENCE
… because also linked to the
Exponomy, experiential
marketing, and the customer’s
– increasingly social –
experience as content’
http://bit.ly/1cuERVt
CUSTOMER
EXPERIENCE >
INSPIRATION
http://bit.ly/1X3S7J3
CUSTOMER
EXPERIENCE >
INSPIRATION
http://bit.ly/1Ydjaz5
HELP >
CUSTOMER
EXPERIENCE
Who is best suited to telling stories
and creating more relevant content:
Your customers, YouTube Content
Creators, or those more concerned
with optimizing customer journeys,
integrating tech and the more
process-orientated side of things?
ALL	THINGS	HAIR
A	Unilever	YouTube	Channel
HUB >
BRAND
PUBLISHING
The evolution of direct
marketing, but the more
editorial-style content
could also be seen as the
evolution of Customer
Publishing – particularly
through its digital delivery.
DIRECT	
MARKETING
CUSTOMER	
PUBLISHING
HUB >
BRAND
PUBLISHING
more regularly published editorial-style content
HUB >
BRAND
PUBLISHING
But the skills required for optimising
SEO or driving response through
tech are not necessarily the same as
those needed to craft a good story
or create engaging editorial, and
vice versa!
HUB >
BRAND
PUBLISHING
Which is why some
pundits think we are
about to get buried in
…
http://bit.ly/1fgaiT8
HUB >
INSPIRATION
tegysecti
#
Strategy
By Lazar Dzamic,
Creative Strategist,
Google ZOO EMEA
http://bit.ly/1V9Zxch
HUB >
INSPIRATION
RADIO
http://bit.ly/1UBszzB
LINES ARE
BLURRING >
Lowe’s Fix in Six Vine
Animations maybe more
additive than tweeting
nonsense during the
Super Bowl, but are they
examples of HERO, HELP
or even HUB Content?
https://youtu.be/N3bFr97PI6M
trategysectio
King Kong rules:
redefining what content is and how
shapes the future of advertising
#
Strategy
By Lazar Dzamic,
Creative Strategist,
Google ZOO EMEA
A lot of us, asked about the importance of content, tend to say tha
content is King. Not a lot of us, still, continue the sentence with “b
context is King Kong”.
When I joined Google more than a year ago, I thought I knew a lot
about content. Then I sat among my ZOO colleagues – Google’s
creative think tank – and realised I couldn't find a simple answer to
simple question: what is content, actually? So, not a long-winded
exposition on the nature of real-time – that's not specific enough;
not ‘everything but ads’ (ads could be content as well).
RETHINKING
FREQUENCY
AND REACH >
My Venn Diagram and HHH
framework are lenses for
thinking through what kind of
content is used where and
when to reach audiences
through the different ways
they consume content.
http://bit.ly/1rxG616
.”
I keep hearing everyone talk about
content, but I’ve never heard anyone
define it. Gradually,I began to get
the idea that what content actually is
wasn’t important at all. Content is
seen as just stuff… the unimportant
stuff that gets delivered by efficient,
exciting new delivery systems.
DAVE	TROTT
Creative	Director,	Copywriter
&	Author	of	Creative	Mischief
“
BUT WHAT IS
CONTENT >
http://bit.ly/1ilhHqO
MORE THAN JUST
CONTENT-LIKE
STUFF >
.”
Brands need to understand that
connecting with people is a
social exercise that is
conducted through the messy,
murky construct called culture:
the stuff we consume, talk
about, watch, and interact with.
“
.
CHRIS	McCARTHY
Head	of	Creative	Strategy
GOOGLE	ZOO
http://bit.ly/1sVo7CA
RISE OF STORY-LED
MARKETING >
CHANGES
EVERYTHING
.”
Brands are going to have to change
their processes, the skillsets of the
people they hire, the timeframes
they work on, the way they allocate
and think about budgets, and their
definition of creativity.
“ .
SCOTT	DONATON	
Chief	Content	Officer
DIGITASLBI
http://bit.ly/1XYlYBI
MEASUREMENT >
EVOLVING
FRAMEWORKS
http://bit.ly/1sVoNrB
CONTENT
(CO-)CREATION
ENGAGEMENT DISTRIBUTION
MEASUREMENT
WHERE TO
START >
• What kind of branded content is
created (or co-created) by ‘Who’ and
for ‘Whom’?
• How is engagement managed?
• How is content distributed? (i.e.
‘Where’ in the converged landscape
of earned, owned and paid media,
and ‘When’ in the customer decision
journey?)
• How is the success of the different
parts and their sum measured?
http://bit.ly/25FX004
WHERE TO
START >
BRAND
PESONALITY
PYCHOMETRICS
http://bit.ly/24or8Hs
WHERE TO
START >
Helping you discover
what good looks like
https://bobcm.editiondigital.com
THANK YOU >
JUSTIN	KIRBY
Co-founder	&	Curator
BOBCM
MORE	AT:
FOLLOW	ME:
https://uk.linkedin.com/in/juzzie
@juzzie

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