The OMNITRACKER GIS Gateway provides an extensive Route Planner. Therefore, field staff can be disposed ideally according to geographic criteria. The area of use is almost unlimited. With the integration in OMNITRACKER IT Service Management Center or Project Management Center, e.g. routes can be planned and optimized. Information about the length of a journey can be saved in OMNITRACKER for further usage. Another example is the integration with address information out of the master data, which enables the caller to identify the nearby traders, service stations etc. Subsequently, a map section can be sent to the customer via E-Mail. With the integration of OMNITRACKER GIS Gateway, the following functions are available: Intuitively operable route planner, display of geographic positions of objects and resources, disposition of resources (e.g. field staff, servicetechnicians etc.), user-friendly dispatch view, can be combined with filters and search forms, chronological information on orders, allocation and route generation via „Drag & Drop“, easy integration in existing OMNITRACKER applications such as OMNITRACKER IT Service Management Center or Project Management Center, regular update of calendar data, latest display of resource locations.

1. http://www.omninet.biz
http://www.omnitracker.biz
OMNITRACKER GIS Gateway
OMNITRACKER GIS Gateway Your benefits
In the current day-to-day business, incoming orders and ac- With the integration of OMNITRACKER GIS Gateway, the
tivities have to be allocated and disposed fast and efficiently. following functions are at your disposal:
With the OMNITRACKER GIS Gateway, an extensive Route Intuitively operable route planner
planner is available. Therefore, field staff can be disposed Display of geographic positions of objects and resources
ideally according to geographic criteria as well. The connec- Europe-wide disposition of resources (e.g. field staff, ser-
tion of OMNITRACKER with a so-called Geographic Informa- vice technicians etc.) possible
tion System (GIS) makes that possible. This system provides User-friendly dispatch view
OMNITRACKER with all required data in order to display the
Can be combined with filters and search forms
route and its optimization.
Chronological information on orders
The area of use are almost unlimited. With the integration in Allocation and route generation via „Drag & Drop“
OMNITRACKER IT Service Management Center or Project Easy integration in existing OMNITRACKER applications,
Management Center, e.g. routes can be planned and opti- such as OMNITRACKER IT Service Management Center
mized. Information about the length of a journey can be Regular update of calendar data
saved in OMNITRACKER and further executed. Latest display of the resources´ location through OMNI-
TRACKER receiving via GPS signal from sender (e.g.
PDA) the latest position of the resource.
Another example is the integration with address information
out of the master data, which enables the caller to identify the
nearby traders, service stations etc. Subsequently, a map
section can be sent to the customer via E-Mail.
1

2. OMNITRACKER GIS Gateway
Technical Features The Dispatch View
General The dispatch view is an extension of the time line view, in
Easily integrable in existing OMNITRACKER applica- which chronological as well as geographical information
tions about objects and resources is displayed at the same time.
Dispatch view with integrated route planner This can be reached through the combination of the time line
Can be combined with search and filter forms with a map, in which also the geographical position of objects
or resources is displayed. In this way, it is possible to dis-
Effective use of resources via improved administration
pose the orders of e.g. a team of technicians for the next
of activities
day, based on
Identification of the latest location of resources
through the exchange of GPS signals with OMNI- the chronological information about the orders (start time
TRACKER and the sender (PDA) and length) combined with the working hours of the tech-
Execution and monitoring nician as well as
the geographical position of the technicians´ sites of op-
Route generation via „Drag & Drop“ “
eration and their home.
Automatic calculation of travel times to and from the
destination
The dispatch view includes:
Route optimization
Regular update of map material Time line view
Planning mode available Map view
Interface and display List view
Intuitively operable route planner
Batch mode available
Integration in OMNITRACKER
OMNITRACKER GIS Gateway can be integrated in OMNI-
TRACKER quickly and without much effort. All additional
functions, like Route planner, are immediately available for
the user — independent from the respective OMNITRACKER OMNITRACKER Dispatch View: left: time line view, right:
Template. map view, underneath: list view
For example, an integration in OMNITRACKER IT Service
Management Center enables linking activities or incidents as
route. The dispatcher in charge can plan the route directly in With the combination of search and filter forms, users can
the dispatch view via Drag & Drop. systematically search for orders or e.g. only have them dis-
Furthermore, with the integration of the OMNITRACKER Dis- played open orders.
patch Center, the supervision of field staff is possible. Inter-
faces to other components like OMNITRACKER Mobile The route planning can be executed either in the time line or
Gateway are also available. directly in the map via „Drag & Drop“. Orders are automati-
cally adjusted to the predecessor or successor while the
travel times are considered.
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3. Europe-wide Route Planning
direction“. Compared to the time line, the
route in the map contains an additional
journey point, the home of the resource
(e.g. the technician). This is indicated with The company
a red flag and forms the start and end point
Our primary goal is to satisfy
of the route. our clients by offering high-
The travel times to an order and back quality products and services
home are calculated automatically. as well as first-class service. In
addition, we consistently imple-
ment the needs and desires of
Route planning in the time line view OMNITRACKER GIS Gateway also consid-
our clients with regard to prod-
ers time limits of a resource. In OMNI- uct content, quality and dead-
TRACKER, resource-specified working line. The service that we pro-
times calendars can be created, whereby vide to our clients does not end
the individual availability of a resource can when the contract is signed: it
is only the beginning.
be traced and indicated in the time line
view. OMNINET Software Solutions
OMNINET GmbH
D-90542 Eckental
Email: sales@omninet.de
Web: http://www.omninet.de
OMNINET Austria GmbH
A-1010 Wien
Email: sales@omninet.at
Warning: The order violates the available time Web: http://www.omninet.at
window OMNINET Technologies NV/SA
Route planning in the map view B-3018 Leuven
Also required skills to execute an order can Email: sales@omninet.be
Web: http://www.omninet.be
The „Drag & Drop“ function can also be be indicated, which can be reached
used between components. For example, through the allocation of specific skills to a OMNINET Nederland
an order can be moved from the list view resource or employee. NL-2517 JK Den Haag
Email: sales@omninet.nl
into the time line via „Drag & Drop“. If special skills are needed for the execu- Web: http://www.omninet.nl
tion of an order, valid resources are high-
Additionally, the dispatch view of the OM- lighted optically. If the allocation is invalid, OMNINET Russia
RUS-Moscow 121099
NITRACKER GIS Gateway provides a so- the user receives a warning that the re- Email: sales@omninet.ru
called „planning mode“. The planning of ac- source does not meet the requirements Web: http://www.omninet.ru
tivities and orders is executed in the needed for the execution of the order.
OMNINET GmbH (Schweiz)
„planning mode“ until the required result is CH-3072 Ostermundigen
achieved. Meanwhile, the server is not Additional information Email: sales@omninet.ch
loaded. Only when switching to the Web: http://www.omninet.ch
„immediate mode“, the data will be trans- Should you require additional information All hardware and software names used
ferred into the data base of OMNI- about the OMNITRACKER product and its are trademarks or registered brands of the
TRACKER. solutions or if you like a presentation of the respective manufacturer.
product, please do not hesitate to contact ©
OMNINET GmbH
Subject to change without notice
us.
Document replaces all previous descrip-
Basic functionality of the tions
OMNITRACKER GIS Gateway
The basic concept of the dispatch view are
routes. A route is a series of objects
(orders) which are connected with each
other through the predecessor/successor
relation. In the time line, the objects of a
route are linked with a black line. In the
map, the same route is displayed via con-
nection lines between objects, whereas the
arrows over the lines indicate the „driving
3 EN_PF_OMNITRACKER_GIS_Gateway_1.0