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BUILDING STUFF
THAT SELLS
WHO AM
I?
My Background
18 months
Discovered
Lean Startup
ThingsWeStart
Success
Startup Accelerators
Curriculum
Mentor & Speaker
FOCUS Framework
?’s
Agenda
1. Who am I?
2. 5 Steps to Sales
3. Who do you Interview?
4. How to Ask for Interviews
5. Better Startup Marketing
6. Wrap Up
FUNDED
STARTUPS
FAIL
WHY?
BUILD
GREAT
PRODUCTS
CUSTOMERS DON’T BUY
products
CUSTOMERS BUY SOLUTIONS TO
problems
FUNDED
STARTUPS
FAIL
CUSTOMERS DON’T BUY
products
CUSTOMERS BUY SOLUTIONS TO
problems
BUILD STUFF
THAT SELLS
BUILD SOLUTIONS
CUSTOMERS BUY
5 STEPS
Assumption
Assumption
Assumption
Assumption
Assumption
Assumption
Assumption
Assumption
Assumption
Assumption
Assumption
Assumption
Assumption
Assumption
Assumption
Assumption
Assumption
Assumption Assumption
Assumption
Assumption
Assumption
5
2
1
3 3
1
4
4 2
The 5 Steps
You’ll Learn
Assumption
You can find people trying
to solve the problem
They want your help
solving it
They will "pay" you to
solve it
You can solve it
You will achieve Product-
Market Fit
Assumption
You can find people trying
to solve the problem
They want your help
solving it
They will "pay" you to
solve it
You can solve it
You will achieve Product-
Market Fit
Test
Manual solution
Cold Outreach,
Ads
Landing Page,
Pre-Sales, LOIs
Product, large
segments, etc.
Customer
Interviews
Utility Testing
Offer Testing
Currency Testing
Scaling to Fit
Finding Early
Adopters
Step
FOCUS Framework
CASE STUDIES
Started as:
100’s of Providers:
Demo Day:
Raised $800k
Team Size:
14
Customers:
1000’s
Social Enterprise
Tried to Raise:
$350k
Raised: $372k
(Oversubscribed)
Marketplace
Profitable
Enterprise Customers:
Assumption
You can find people trying
to solve the problem
They want your help
solving it
They will "pay" you to
solve it
You can solve it
You will achieve Product-
Market Fit
Test
Manual solution
Cold Outreach,
Ads
Landing Page,
Pre-Sales, LOIs
Product, large
segments, etc.
Customer
Interviews
Utility Testing
Offer Testing
Currency Testing
Scaling to Fit
Finding Early
Adopters
Step
?’s
Agenda
1. Who am I?
2. 5 Steps to Sales
3. Who do you Interview?
4. How to Ask for Interviews
5. Better Startup Marketing
6. Wrap Up
Assumption
You can find people trying
to solve the problem
They want your help
solving it
They will "pay" you to
solve it
You can solve it
You will achieve Product-
Market Fit
Test
Manual solution
Cold Outreach,
Ads
Landing Page,
Pre-Sales, LOIs
Product, large
segments, etc.
Customer
Interviews
Utility Testing
Offer Testing
Currency Testing
Scaling to Fit
Finding Early
Adopters
Step
Riskiet Assumption
Who do you
Interview?
Riskiet Assumption
How do you
Find Them?
ADOPTION
BEHAVIOR
CURVE
Diffusion of Innovations
Early
Adopters
Early
Majority
Late
Majority
Laggards
Victory
Startup founders
“Not sure how to apply Lean Startup”
Victory
Start
“Not sure how to apply Lean Startup”
Goes to Lean Startup Machine
Pays for online courses
Goes to Lean Startup Conf.
Makes calls on Clarity
Buy’s Ash’s Book
Enrolls in Founder Institute
Tweets about Lean Startup Machine
Reviews online courses
Leaves feedback on Clarity
Amazon review for Ash’s Book
Joins Founder Institute Meetup Group
What are Early
Adopters?
“Paying” to Solve It
Know they Have It
Have the problem
Customers who…
Where are
yours?
Externally
Observable
Behavior
Tweets about Lean Startup Machine
Reviews online courses
Leaves feedback on Clarity
Amazon review for Ash’s Book
Joins Founder Institute Meetup Group
?’s
SUMMARIZE
WHAT DO
CUSTOMERS
BUY?
5
STEPS OF
FOCUS?
WHAT’S THE DIFF.
EARLY ADOPTERS
VS EARLY MAJORITY?
Agenda
1. Who am I?
2. 5 Steps to Sales
3. Who do you Interview?
4. How to Ask for Interviews
5. Better Startup Marketing
6. Wrap Up
ASKING
FOR
INTERVIEWS
PROBLEM IT SOLVES
1. UNSURE HOW TO ASK?
2. INCREASE YOUR
CONVERSION RATE
3. GIVE YOURSELF A TIMELINE
HOW TO ASK
1. COLD CONTACT
2. IN-PERSON
3 Rules of Cold Contacts
1. Email
2. LinkedIn
3. Twitter
4. Facebook
3 Rules of Cold Contacts
1. Personal
3 Rules of Cold Emails
1. Personal
2. Short – 5 sentences
5 Sentence Cold Email
1. About them
2. About both of you
3. What you’re doing
4. What you’re offering
5. The ask
3 Rules of Cold Emails
1. Personal
2. Short – 5 sentences
3. Valuable
140 Characters
#1 People are Waiting
- Public Transit
- Long lines (amusement park, concert
tickets, movies, sporting events)
- Airports
In-Person Interviews
#2 Props Can Help
LET’S ASK FOR
INTERVIEWS!
Lean Startup Founders “How do I do Lean Startup?”
Lean Startup LinkedIn Group
LSM Facebook group members
Blog readers 8/198/128/7
8/10 8/15 8/22
9/78/298/24
PROBLEM IT SOLVES
1. UNSURE HOW TO ASK?
2. INCREASE YOUR
CONVERSION RATE
3. GIVE YOURSELF A TIMELINE
ASKING
FOR
INTERVIEWS
TAKEAWAYS
Agenda
1. Who am I?
2. 5 Steps to Sales
3. Who do you Interview?
4. How to Ask for Interviews
5. Better Startup Marketing
6. Wrap Up
BETTER
STARTUP
MARKETING
OFFER
DESIGN
Assumption
You can find people trying
to solve the problem
They want your help
solving it
They will "pay" you to
solve it
You can solve it
You will achieve Product-
Market Fit
Test
Manual solution
Cold Outreach,
Ads
Landing Page,
Pre-Sales, LOIs
Product, large
segments, etc.
Customer
Interviews
Utility Testing
Offer Testing
Currency Testing
Scaling to Fit
Finding Early
Adopters
Step
1. Problem
2. Marketing Copy
3. Marketing Channels
Why?
PROBLEMS IT
SOLVES
1. WHY DO WE INTERVIEW?
2. DEVELOP MARKETING
STRATEGY
3. WHERE TO MARKET, WHAT TO
SAY
AN OFFER IS…
1. CHANNEL
2. PROBLEM-ORIENTED
MESSAGE
3. CALL TO ACTION
Channel
Message
Call to Action
AN OFFER IS…
Blog
Facebook ads
Lean Conference
Cold emails
Founder Institute
?
TIME
1. HOURS
2. DAYS
3. WEEKS
MONEY
1. FREE
2. < $100
3. < $500
4. < $1000
5. >= $1000
Blog
Facebook ads
Lean Conference
Cold emails
Founder Institute
1
1
3
2
2
1
2
3
1
1
1
2
9
2
2
1050
11000
250
200
1000
1050
11K
250
200
1000
1
2
9
2
2
1050
5500
27.7
100
500
PROBLEM-CENTRIC
MESSAGING
1. PROBLEMS - NOT SOLUTIONS
2. EMOTIONAL
3. SHORT
4. ASK QUESTIONS
5. IT’S ABOUT “YOU”
Blog
Facebook ads
Lean Conference
Cold emails
Founder Institute
Overwhelmed? What to do Next and HOW to do it
Overwhelmed? HOW to do Lean Startup
Overwhelmed? HOW to find your Product-Market Fit
Want Focus? Step-by-Step Lean Startup Instructions
Want Focus? HOW to do Lean Startup
1
1
3
2
2
1
2
3
1
1
1
2
9
2
2
1050
11000
250
200
1000
1050
11K
250
200
1000
1
2
9
2
2
1050
5500
27.7
100
500
?
Blog
Facebook ads
Lean Conference
Cold emails
Founder Institute
Overwhelmed? What to do Next and HOW to do it
Overwhelmed? HOW to do Lean Startup
Overwhelmed? HOW to find your Product-Market Fit
Want Focus? Step-by-Step Lean Startup Instructions
Want Focus? HOW to do Lean Startup
Get 1-on-1 Mentoring Now
Facebook Ads
Overwhelmed? HOW to find
your Product-Market Fit
Get 1-on-1 Mentoring Now
1
1
3
2
2
1
2
3
1
1
1
2
9
2
2
1050
11000
250
200
1000
1050
11K
250
200
1000
1
2
9
2
2
1050
5500
27.7
100
500
Start your Lean Video Course
Get the Cust. Dev Workbook
Facebook Ads
Overwhelmed? HOW to find
your Product-Market Fit
Start your Lean Video Course
?
OFFER
DESIGN
PROBLEMS IT
SOLVES
1. WHY DO WE INTERVIEW?
2. DEVELOP MARKETING
STRATEGY
3. WHERE TO MARKET, WHAT TO
SAY
BETTER
STARTUP
MARKETING
?’s
SUMMARIZE
Channel
Message
Call to Action
AN OFFER IS…
PROBLEM-CENTRIC
MESSAGING
1. PROBLEMS - NOT SOLUTIONS
2. EMOTIONAL
3. SHORT
4. ASK QUESTIONS
5. IT’S ABOUT “YOU”
TAKEAWAYS
SUMMARIZE
CUSTOMERS
BUY
WHAT?
5
STEPS OF
FOCUS?
WHICH STEP
TESTS
MARKETING?
WHICH STEP
TESTS
SALES?
WHAT’S THE DIFF.
EARLY ADOPTERS
VS EARLY MAJORITY?
HOW/WHERE DO
YOUFINDFIND YOUR
EARLY ADOPTERS?
WHO DESIGNS
YOUR MARKETING
STRATEGY?
WHEN WILL
THEY DESIGN
IT FOR YOU?
TAKEAWAYS
FOCUS Framework
BUILDING STUFF
THAT SELLS

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  1. @Drphoebes 1st: dig your tat. 2nd: have some ?'s about helping kids on the spectrum. Looking for advice so I can get it right. Up to chat?