Personal Information
Organização/Local de trabalho
Provo, Utah Area United States
Cargo
Service Quality Manager/ Program Manager (Engineering) - Digital Marketing Cloud at Adobe
Setor
Technology / Software / Internet
Sobre
An astute, insightful and result-oriented IT Service Management and Project Management professional with proven skills at strategic Service Management, Project Management, Transition, Operations and IT Infrastructure Management on high-visibility global IT projects
Specialties:
* Innovation * Process Optimization * Service Management * Project Management * Operations * Change Management * Problem Management * Incident Management * Release and Deployment Management * Continual Process Improvement * Performance Management * Training and mentoring *Collaborating team-efforts * ServiceNow * BMC Remedy * HP SprintCentre * HP Service Manager *CA Service Desk
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Personal Information
Organização/Local de trabalho
Provo, Utah Area United States
Cargo
Service Quality Manager/ Program Manager (Engineering) - Digital Marketing Cloud at Adobe
Setor
Technology / Software / Internet
Sobre
An astute, insightful and result-oriented IT Service Management and Project Management professional with proven skills at strategic Service Management, Project Management, Transition, Operations and IT Infrastructure Management on high-visibility global IT projects
Specialties:
* Innovation * Process Optimization * Service Management * Project Management * Operations * Change Management * Problem Management * Incident Management * Release and Deployment Management * Continual Process Improvement * Performance Management * Training and mentoring *Collaborating team-efforts * ServiceNow * BMC Remedy * HP SprintCentre * HP Service Manager *CA Service Desk