Wi-Fi analytics deployments at multiple locations are by default complex projects and have known to fail time and again. Here's a CIO's checklist for deploying Wi-Fi analytics platform at multiple venues.

1. WIFI ANALYTICS DEPLOYMENT
AT MULTIPLE LOCATIONS
A CIO’S CHECKLIST

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The Risks and Challenges
CIOs at enterprises who plan to invest in an at-
location Wi-Fi analytics platform need to be aware
of the risks and challenges involved in such a global
undertaking. The reasons for failure can be:
• Choice of service provider
• Poorly drafted service level agreements (SLAs)
• Ineffective RFPs
Based on our history of successful deployments at
scale, we have prepared a checklist of some
questions that ought to be asked while planning the
deployment of a WiFi analytics platform at multiple
locations globally.

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1. Is your Platform Provider Able to Manage Spikes
in Demand?
Large venues such as stadiums, shopping malls and
airports are likely to experience a high volume of
footfall during special events or holiday seasons. It is
not uncommon for users at such instances to
experience connectivity and loading issues.
Is the WiFi analytics solution provider able to offer a
product that is scalable, configurable and multi-
tenant efficient?

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2. Is your WiFi Analytics Platform Compliant with
Security Regulations Across Various Geographies?
Since enterprises house a lot of sensitive information,
data privacy remains a leading concern among them. To
avoid security leaks and data breach, different
geographies have put in place various security
regulations. And non-compliance may result in financial
and reputation damage.
Can your solution address security concerns related to
user identity, data privacy, data ownership and security
compliance?

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3. Can your Platform Provider Ensure that their
Service is Up and Running at All Times?
For a product to keep functioning optimally at all times, it is
necessary to constantly monitor the health of the solution
and log faults or the absence of them. You don’t want to be
stuck in a situation where you take corrective action only
after the occurrence of a serious eventuality or when
customer brings it to your notice.
Does your platform provider use enterprise monitoring
tools that have the ability to detect problems and
automatically react to them?

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4. Does your WiFi Analytics Platform Provide a
Centralized View of all your WiFi Network
Infrastructure Across Multiple Locations?
As more locations get added to your
network, can your solution provider scale
your dashboard organization and provide
you with a location hierarchy™ of your
enterprise? An enterprise with a global
presence will have multiple networks. And
as the enterprise expands, new networks
will be created or new access points will be
added to existing networks. The platform
provider should be able to automatically
detect such updates and immediately
deploy the WiFi analytics solution on these
new networks..

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5. Can your WiFi Analytics Provider Support
Multiple Authentication Options?
Can your captive portal support multiple
authentication options? Organizations with sensitive
information such as banks may even require 2 factor
authentication. It then becomes very important to be
able to provide a host of authentication options
including social network login using Facebook, Twitter
and LinkedIn, Google apps authentication, Self
registration, etc.

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6. Can your Platform Provider Integrate with
Multiple Hardware?
If you have a Cisco WiFi infrastructure in one
location and a Meraki infrastructure in another,
can your platform integrate with both? The
chosen service provider should be able to deploy
the analytics platform over any network hardware
and should not be locked-in with a single network
vendor. Is your platform provider vendor agnostic
and can integrate with a variety of WiFi hardware
including Cisco, Meraki, Ruckus, Motorola, Aruba
and Aerohive?

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7. Can your Platform Provider Support
Numerous Mobile Devices?
The challenge of being able to render the captive
portal correctly on different devices types is bigger
than it appears. With multiple hardwares, models,
operating systems and versions, it can be difficult
to provide a great user experience to all customers.
Can your platform provider deal with the
complexity of device fragmentation?

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8. Does your Platform Provider have a Proven
Track Record of Successful Deployments?
In the IT world, it’s easy for a vendor to promise
the moon, but when it comes to the actual
execution, they are unable to walk the talk. It’s
recommended that you ask your shortlisted
vendors for customer references, read their case
studies and schedule a demo before you sign up.
Does your platform provider have a successful
track record of global deployments?

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About July Systems
Founded in 2001, we are pioneers in mobile experience
and engagement platforms. Through a process of
continuous innovation we have stayed ahead of the
curve in a fast changing mobile landscape. We’re now
on a mission to digitize physical spaces through our
latest product Proximity MX, a SaaS tool that provides
location analytics and mobile customer engagements
for physical spaces.
Connect with us:
www.julysystems.com | Facebook | Twitter | LinkedIn

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