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www.enginegroup.co.uk | better services, happier customers




 Om a mu ss r an !
 A project at the KISD, C ologne
 W i t h J u l i a S c h a e p e r, S e r v i c e D e s i g n e r
www.enginegroup.co.uk | better services, happier customers




 Br ie f
 To creatively explore the needs
 of people as they grow old and
 create a vision, including scenarios,
 of future services for our ageing
 population
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers




 Mo nd ay
www.enginegroup.co.uk | better services, happier customers




 introduction & film
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers




 Tu es da y
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers




                                           Ag ei ng &
                                           Social isolation
                                           Mobility & Transport
                                           Negative stereotypes
                                           Housing
                                           Care & Health
 Tu es da y                                Family
                                           Work
                                           Finances & Pensions
                                           Living without barriers
                                           Hobbies
                                           Technology
                                           Media
                                           Knowledge & education
                                           Access to information
                                           Consumption patterns
www.enginegroup.co.uk | better services, happier customers




 Tu es da y
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers




 Tu es da y
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers




 We dn es da y
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers




 Th ur sd ay
www.enginegroup.co.uk | better services, happier customers




 Group 1 “Besserwisser”
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers




 Group 2 “Alternative”
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers




 Group 3 “Positive Ageing”
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers
www.enginegroup.co.uk | better services, happier customers




 ww w. en gi ne gr oup .c o. uk

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Service Design project at KISD by Julia Schaeper at Engine