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20 Hour SAFE Comprehensive
Pre-Licensing and Exam Prep
Jillayne Schlicke
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 1 Introduction
 Introduction of trainer
 Introduction of students
 Review the course syllabus

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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Intros
 Name, where you work
 Do you work in lending? How long?
 Exam Anxieties

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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 1 Module 1.1
UST Uniform State Test $110
3 hrs, 10 min
115 questions plus 10 sample questions
75% to pass
If you pass you will know your score.
If you fail, they will give you a printout showing your
strong and weak areas.
Prometric.com

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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Exam Components
25% Federal Law
RESPA, TILA, ECOA, FCRA, SAFE
20% General Mortgage Knowledge
programs, products, terms
20% Loan Origination
application, qualifying, title, escrow, math
15% Ethics
consumer protection, fraud, fair housing
20% Uniform State Content
licensing law, prohibited practices
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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 1 Module 1.1
Exam prep basics: If you understand the purpose of each
law, you are on your way to selecting the best answer
on a multiple choice exam.
There will be two obvious wrong answers. If you know
the purpose of the law, you will be able to spot these.
Of the two that remain, one will be a little bit better
than the other.
Exam writers do not write trick questions. The language
of the test questions look tricky because you are
being tested on law and most lay people are not use
to reading law on a daily basis. This is the only fair
way to deliver a 50-state exam.
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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 1 Module 1.1
There are many different learning styles. I will try to
touch all of these throughout the next two days.
Auditory-learns by listening
Visual-learns by processing images
Tactile-learns best when writing
Whole Body-learns best when entire body is engaged
Emotional-learns best when complex info can be tied to
an emotion
Learning disabilitiesYou may be eligible for extra accommodations if you
have a diagnosed learning disability. Contact the
NMLS after reading the exam candidate handbook.
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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 2 Module 2.0
Depository Bank
Checking,
savings
CAN fund its
own loans
LOs are
“registered”

Mortgage Broker
No ck/svgs
Does NOT fund its
own loans
Pure middleman
For a fee, finds the
mortgage money
LOs are licensed.
In some states,
these LOs owe
fiduciary duties
to clients

Non-Depository
Lender
Non-Bank Lender
No ck/svgs
CAN fund its own
loans via lines
of credit with
banks
LOs are licensed

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National Association of Mortgage Fiduciaries

Section 2 Module 2.1
There are many
moving parts in
the Mortgage
Machine. The
function of loan
origination is just
one piece.

Jillayne Schlicke

Title Insurance, Escrow
Secondary market
Underwriting
Appraiser
Home inspector
Loan originator
LO Assistants
Loan processors
Realtors/ Real estate
brokers
Mortgage insurance
Hazard insurance
Flood insurance
State/Fed regulators

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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 2 Module 2.2
Residential Loan Application
Assignment:
Break into small groups and talk about
sections of the loan app:
 What sections might the customers ask you
about?
 What sections might the customer consider

lying?

 What sections might the customer refuse

to provide information?

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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 2 Module 2.2
Large group discussion:
Occupancy
Assets
HMDA
Education
DOB
Former employer
Ways of holding title
Acknowledgement, signature

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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 2 Module 2.3
Last two most recent paystubs
Last two years W-2s
Last three months bank statements
Most recent statement on 401Ks or IRAs
Documentation of ownership of stocks, bonds
Last two months statements from any investment account
Information on current mortgage or landlord contact info
Soc number or green card for all borrowers or co-signers
Letter of explanation for any known credit problems
Documentation supporting any other income
For self employed, borrowers paid on commission or in the field
of sales, and borrowers who own other real property:
Two years signed personal tax returns
IRS FORM 4506-T
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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 2 Module 2.4
FIRST RATIO
PITI
Principal, Interest, Taxes, Insurance
Divided by
Total gross monthly income
=%
SECOND RATIO
PITI plus all other monthly revolving debt
Divided by
Total gross monthly income
=%
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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 2 Module 2.5
 Loan Processing
 As documents are received, processors compare the

information verified to the original loan application
and consult the credit underwriting guidelines.
 A processor is a liaison between the originator, the

borrower, the Realtor, underwriting and
management.

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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 2 Module 2.6
 Underwriting
 Sufficient and stable monthly income
 Prior credit history
 Assess collateral
 Sufficient down payment

Other factors: Payment shock, debt-to-income ratios,
cash on hand after closing, other compensating
factors

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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 2 Module 2.7
 Case Study: David and Ryan
 Read the case study. Break into small groups and

discuss: Is this an approvable loan?
 Large group recam

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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 2 Module 2.8
 Ability to Repay Rule under Dodd Frank Act
1.
2.
3.
4.
5.
6.
7.
8.

Eight factors:
Current income and assets
Current employment
Monthly mortgage payment
Monthly payment on simultaneous loans
Property taxes, fire/flood insurance, HOA dues
Debts including alimony or child support
Monthly total DTI ratio
Credit history
Underwriters CAN consider other factors
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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 3 Credit Module 3.1
Assignment: Break into small groups.
Read the credit report.
Question: Does this person posses decent and
reasonable credit history?
If yes, why?
If no, why not?

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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 3 Module 3.2
What’s in a FICO Score?

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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 4 Title Insurance Module 4.1
What does it mean when we say we hold title
to something?
Is there a document called “title” that we
get when we buy a home?
Can we do anything we want with and to our
home and land?
How deep into the ground and how high up
do our property rights extend?
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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 4 Title Insurance Module 4.2
For a one time fee, a title insurance company
will check the public records system and
disclose all matters that affect the title of
real property.
They will insure against loss and defend you
should somebody lay claim to your title.
Pay once, it’s good for as long as you or your
heirs own the property.
Starts the day of closing and looks backward
in time.
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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 4 Title Insurance Module 4.3
How does a title company protect residential
homeowners and residential lenders?

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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 4 Module 4.4 Case Study
Small group assignment:
Read the case study “John and Sara”
Come up with 10 things a loan originator
must discuss/discover before moving
forward with this transaction.
10 documents
10 questions…

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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 4 Module 4.5
Legal rights and responsibilities of a title
company.

24
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 5 Module 5.1
What is escrow?

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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 5 Escrow
Module
Module
Module
Module
Module
Module

5.1
5.2
5.3
5.4
5.5
5.6

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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 6 Appraisals
Module
Module
Module
Module
Module

6.1
6.2
6.3
6.4
6.5

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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 7 Mortgage Math
Module 7.0
Module 7.1
Module 7.2
Assignment: Complete the mortgage math
calculations together as a group.

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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 8
 Mortgage Loan Programs:
 Conforming Conventional Loans
 Fannie Mae, Freddie Mac
 Government Loans
 FHA, VA, USDA

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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 8
 Module 8.1
 Conventional, Conforming Loans
 Conforming to guidelines established by Fannie Mae

and Freddie Mac. This means loans can be packaged
and sold to Fannie or Freddie on the secondary
market.
 Handout: Fannie Mae Eligibility Matrix

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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 8 Module 8.2 FHA
FHA = Federal Housing Administration
FHA provides mortgage insurance on low down
payment loans made by FHA-approved lenders
U.S. Department of Housing and Urban Development
was created through the US Housing Act of 1937. HUD
does lots of things:

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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 8 Module 8.2 FHA
What does HUD do?
Provides opportunities for homeownership
Provides housing assistance for low income
persons
Helps to rehabilitate and maintain affordable
housing
Enforces Fair Housing laws
Helps the homeless
Spurs economic growth in distressed
neighborhoods
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 8 Module 8.2
Insuring and Endorsement
When an FHA loan closes, the lender collects
and remits an up front MIP directly to HUD via
wire transfer.
Then the lender sends the original loan file (aka
case binder) to the FHA HOC for review.
If the paperwork is in order, HUD transmits an
electronic MIC (mortgage insurance certificate.)
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 8 Module 8.2
GNMA = Government National Mortgage
Association
Ginnie Mae is not a lender nor does it buy or sell
mortgages. GNMA guarantees Residential
Mortgage Backed Securities that are backed by
pools of FHA loans
GNMAs are backed by the federal government
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 8 Module 8.2
Only an FHA-approved lender can originate FHA
loans
Property Types: 1 to 4 unit properties
Purchases up to 96.5% LTV
Borrower Contributions
3.5% cash investment
100% gift acceptable
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 8 Module 8.2
Reserves are not required on 1 & 2 unit properties
FHA loans are fully assumable
No income limitations
FHA Loans are only to owner occupied borrowers
Exceptions:
HUD owned property
Non-owner occupied purchase at 85% LTV
National Association of Mortgage Fiduciaries

Section 8 Module 8.2
FHA Home Mortgage Insurance Programs:
203b Single Family
234c Condo
203h Disaster Victims
255 HECM
203k Rehab
EEM Energy Efficient Mortgage

Jillayne Schlicke
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 8 Module 8.2
Single Family
Owner occupied
1 to 4 units
PUDs (Planned Unit Developments)
Manufactured Homes
The FHA Mortgage Insurance Fund is running out of
money….
$3.5 billion left after transferring $9.8 billion to cover
possible losses on its loan portfolio.
This means higher mortgage insurance premiums
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 8 Module 8.2
Roles
Loan originator satisfies the processor
Processor satisfies the underwriter
Underwriter satisfies management
Management satisfies FHA
Role of the underwriter is to build a
defensible position
FHA satisfies minimum risk for FHA
Lenders set minimum risk for themselves
FHA might say yes but your lender might say no.
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 8 Module 8.2
Social Security Number
Handbook 4155.1 paragraph 3-1C
HUD/FHA require all lenders to ensure that each
FHA borrower, co-borrower and co-signer has
their own valid Social Security Number as issued
by the Social Security Administration
Verification also through FHA Connection
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 8 Module 8.2
U.S. Citizenship Not Required
FHA will insure mortgages made to lawful
permanent and non-permanent resident aliens
Permanent resident alien:
Must have evidence of permanent resident status
Have a valid social security number

Non-permanent resident alien
Property must be their principal residence
Must be eligible to work in the U.S.
Have a valid social security number
Have likelihood of continued lawful status
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 8 Module 8.2
Documentation acceptable to verify social security
number includes:
Paystub
Valid tax return
Copy of SSN card
Driver’s license
Medical information
Service provider with access to SSA
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 8 Module 8.2
FHA Underwriting
TOTAL Scorecard Factors:
Credit FICO score
Monthly housing expense ratio
Number of monthly payments in
reserve
Loan to value ratio
Loan term
These are the five biggest risk factors and the only
things TOTAL looks at.
Accept or Refer
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 8 Module 8.2
FHA Underwriting:
What must an FHA borrower possess?
Decent and reasonable credit history
Perfect credit is not a requirement.
Stable, reliable, and sufficient income
Verified funds to close
Sufficient security for the loan
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 8 Module 8.2
The Four Cs of Underwriting:
Character
Credit
Capacity
Income
Collateral
Value
Capital
Liquid assets

• Does the
borrower have
the ability and
willingness to
repay the
loan?
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 8 Module 8.3
VA = Veteran’s Administration
See course book

Section 8 Module 8.4
USDA = U.S. Department of Agriculture. Rural Loans
See course book

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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 9 Assignment
Review the CSBS/AAMR Guidance on Non-Traditional
Lending
CSBS = Conference of State Bank Supervisors
AAMR = American Association of Mortgage Regulators
Oct 2006 banking regulators published guidelines on
non-trad lending. Examples:
Interest only loans
Pay option ARMs
Reduced/no documentation
Simultaneous second lien
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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 9 CSBS/AAMR Guidance
 Ability to repay
 Watch for payment shock
 Assure borrower understands the loan terms
 Avoid misleading claims…payment, rates, refi-out
 Risk management strategies

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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 9 Non-Traditional Lending
Module
Module
Module
Module
Module
Module
Module
Module
Module
Module
Module

9.1
9.2 Non Conforming Jumbo
9.3 Alt A
9.4 Hard Money and Private Money
9.5 ARMs
9.6 ARM features
9.7 ARM Caps
9.8 Hybrid ARMs
9.9 Option ARMs
9.10 HECM Reverse Mortgage Loans
9.11 Suitability
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20 Hour SAFE Comprehensive
Pre-Licensing and Exam Prep
Jillayne Schlicke

DAY 2
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 10 Ethics
Module
Module
Module
Module
Module

10.1
10.2
10.3
10.4
10.5

Use the following:
course book
Section 10 Ethics handout

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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 10 Module 10.1 Ethics
Law
Minimum moral standard
“Have to”
Ethics
When there’s no clear statement in the law telling
us what to do.
“Ought, should.”

52
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 10 Module 10.2 Ethics
Different sources of moral authority
Religion
We can’t use religion to solve ethical dilemmas
when holding a professional role because there
are thousands of different religions in the
world. Which one would we us?
Intuition
Intuition can sometimes steer us in the wrong
direction
Emotion
“If I can’t sleep at night it’s not ethical.”
If the only reason we’re choosing to do/not do
something is out of fear, that’s a pretty low
standard of motivation

53
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 10 Module 10.2 Ethics
Different sources of moral authority
Written codes of ethics
There is no source of moral authority over
LOs other than the law. What written codes
of ethics that do exist are voluntary and not
mandatory. The written codes of ethics that
exist are weak, vague, have no sanctions for
violations and in most cases, just simply restate federal law.
Philosophical ethics
Moral philosophical ethical theories can take
the place of a mandatory code of ethics
until one is written.
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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 10 Module 10.3
Professional Status
Specialized knowledge
Formal, pre-licensing education
Mandatory continuing education
Test
Licensing
Fiduciary Duties
Code of ethics with sanctions for violations

Compare to non-professionals such as a retail salesperson.
55
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 10 Module 10.3 and 10.5
Question: Are loan originators professional?
Specialized knowledge
Formal, pre-licensing education
Mandatory continuing education
Test
Licensing
Fiduciary Duties (this is emerging in some states)
Code of ethics with sanctions for violations
(this piece is not yet in place.)
LOs are classified as “an emerging profession.”

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National Association of Mortgage Fiduciaries

Aristotle
Respect
honesty
(promotes
autonomy)
Loyalty
Responsibility
Integrity
Beneficence
Non-maleficence
Compassion
Justice
384 BC-322 BC

Kant
Duty-based
ethics
If we have a
duty to do
something,
we ought do
it.
What I want for
myself, I must
also want for
the other.
1724-1804

Jillayne Schlicke

J.S. Mill
Utilitarianism
Maximize good
consequences for
the most number
of people and also
minimize bad
consequences
for the most
number of people

1806-1873
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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 10 Module 10.4
Assignment: Small group discussion:
What do you remember from past classes in
ethics?
What is ethics?
Think about a person you admire or look up
to as a mentor, living or dead. What do
admire about that person?
Think about an ethical dilemma you’ve faced
in your career. How did you solve your
dilemma?

58
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 10 Module 10.4
Assignment: Large group recap after small
group discussion, while instructor slowly
completes the slide with the three
normative moral theories.
Lacking any mandatory, prescriptive and
descriptive ethical code, this is the best
way for LOs to learn ethics. The next slide
lays out the following:
--what kind of person do I want to become?
--what duties do I have?
--what are the possible consequences?
59
National Association of Mortgage Fiduciaries

Aristotle
Respect
honesty
(promotes
autonomy)
Loyalty
Responsibility
Integrity
Beneficence
Non-maleficence
Compassion
Justice
384 BC-322 BC

Kant
Duty-based
ethics
If we have a
duty to do
something,
we ought do
it.
What I want for
myself, I must
also want for
the other.
1724-1804

Jillayne Schlicke

J.S. Mill
Utilitarianism
Maximize good
consequences for
the most number
of people and also
minimize bad
consequences
for the most
number of people

1806-1873
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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 10 Module 10.4
Moral Development
22+
16 to 22
12 to 16
6 to 12
3 to 5
0 to 2

The intrinsic worth, value and dignity
of all human persons.
Some laws might not be moral
Law , society’s rules
The good, norms, roles, shared values
Practical agreements
Morality comes from external sources

61
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 10 Module 10.5
Fiduciary Duties Come from Agency Law
Agency:
Consent by one person (principal) that the other
(agent) act on his or her behalf.
Agency can be created by oral or written
agreement OR it may be implied through
conduct.
“I can get you the best loan”
“I can get you the best rate”

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National Association of Mortgage Fiduciaries

Coercion

Jillayne Schlicke

Manipulation

Persuasion

Completely
Non-Controlled
Influences

Completely
Controlled
Influences

Substantially
Controlling

Substantially
Not Controlling

Section 10 Module 10.5
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National Association of Mortgage Fiduciaries

Duty of Loyalty
Duty of Care

Jillayne Schlicke

What Fiduciary does will,
in good faith, advance the
interests of the client and
not the Fiduciary’s
personal interests

Act in good faith
Reasonable person test
Informed

Section 10 Module 10.5

64
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 10 Module 10.5
Fiduciary Duties May Include…
1. Disclose all loan information to
the borrower
2. Act in good faith and deal fairly
3. Avoiding secret fees or
undisclosed fee splitting
4. No self dealing
65
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 10 Module 10.5
Fiduciary Duties are Higher When…
Broker/LO has higher level of knowledge,
experience, skills
Client has limited knowledge
Client is relying exclusively on you
Greater the imbalance the higher the duty
66
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 11 Fair Housing
Module
Module
Module
Module
Module
Module
Module

11.1
11.2
11.3
11.4
11.5
11.6
11.7

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National Association of Mortgage Fiduciaries

Section 11
Module 11.1, 11.3
Realtors and lenders
have great power to
affect neighborhoods

Intent v. Effect

Jillayne Schlicke

1968 Civil Rights Act
1968 Fair Housing Act
~

Protected Classes:
Race
Color
Religion (Creed)
Sex
National Origin
Familial Status
Sexual orientation added
in 2012

Disability
Fair Housing/Fair Lending
http://www.hud.gov/offices/fheo/lending/index.cfm
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National Association of Mortgage Fiduciaries

Section 11 Module 11.2
 Redlining

Denying or
increasing the
cost of
services to
residents of a
racially
specific
geographical
area

Jillayne Schlicke

 Blockbusting

 Steering

Guiding
prospective
homebuyers to
or away from a
specific
neighborhood
based on
his/her race

Fair Housing/Fair Lending
http://www.hud.gov/offices/fheo/lending/index.cfm

Encouraging
white property
owners to sell
their homes at a
loss by
fraudulently
implying that
racial or
religious
minorities were
moving into
their
neighborhood
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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 11 Module 11.4
In Mortgage Lending: No one may take any of the
following actions based on race, color, national
origin, religion, sex, familial status or handicap
(disability):
Refuse to make a mortgage loan
Refuse to provide information regarding loans
Impose different terms or conditions on a loan, such as
different interest rates, points, or fees
Discriminate in appraising property
Refuse to purchase a loan or
Set different terms or conditions for purchasing a loan.
Fair Housing/Fair Lending http://www.hud.gov/offices/fheo/lending/index.cfm
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National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 11 Module 11.7
Fair Housing Thought Questions
Should sexual orientation be added as one of the
protected classes?
Should we make a woman on maternity leave return
to work before counting her income when qualifying
for a loan?
Should we make long term disabled applicants
provide additional documentation proving that they
will stay disabled?
Fair Housing/Fair Lending http://www.hud.gov/offices/fheo/lending/index.cfm
71
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 12 Consumer Protection
Module 12.1
Module 12.2
Module 12.3

Case Study: Carnell v. KMC Funding
Read the case. In small groups discuss the questions.
As a large group, share your answers

72
National

FBI
US Department of Justice
Association of Mortgage the Public 2010-2011
Financial Crimes Report to Fiduciaries
Jillayne
http://www.fbi.gov/stats-services/publications/financial-crimes-report-2010-2011

Schlicke

Section 13 Mortgage Fraud
Module
Module
Module
Module
Module

13.1
13.2
13.3
13.4
13.5

FBI
US Department of Justice
Financial Crimes Report to the Public 2010-2011
http://www.fbi.gov/stats-services/publications/financial-crimes-report-2010-2011
73
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 13 Module 13.1
Fraud for Housing, or fraud for property, is
perpetrated by borrowers and/or one or more
industry professionals when they misrepresent
information on the loan application. This type of
fraud does not usually result in significant losses to
a financial institution.
.

FBI
US Department of Justice
Financial Crimes Report to the Public 2010-2011
http://www.fbi.gov/stats-services/publications/financial-crimes-report-2010-2011
74
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 13 Module 13.1
Fraud for profit consists of systematic transactions by
industry professionals who are attempting to steal a
significant amount of the funds associated with one or
more mortgage transactions. This type of fraud usually
involves multiple parties in various disciplines within the
mortgage industry, such as mortgage originators,
appraisers, real estate brokers, escrow closers, builders
and title companies. Fraud for profit usually results in
significant—if not catastrophic—losses to financial entities
involved in mortgage loan transactions and it is of major
concern to the mortgage industry
FBI
US Department of Justice
Financial Crimes Report to the Public 2010-2011
http://www.fbi.gov/stats-services/publications/financial-crimes-report-2010-2011

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Section 13 Module 13.2
Property Flipping
Silent Second
Straw Borrowers
Identity Theft
Appraisal Fraud
Foreclosure Rescue
Equity Skimming
Loan Mod Scams
Short Sale Fraud
FBI
US Department of Justice
Financial Crimes Report to the Public 2010-2011
http://www.fbi.gov/stats-services/publications/financial-crimes-report-2010-2011
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Jillayne Schlicke

Section 13 Module 13.3
Red Flags
When seeking employment as an LO
When working with real estate agents or Realtors
When working with consumers

FBI
US Department of Justice
Financial Crimes Report to the Public 2010-2011
http://www.fbi.gov/stats-services/publications/financial-crimes-report-2010-2011
77
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Jillayne Schlicke

Section 13 Modules 13.6-13.20
SARS
Suspicious Activity Reports
AML
Anti Money Laundering

Financial Crimes Enforcement Network
Anti-Money Laundering Program and Suspicious Activity Report Filing
Requirements for Residential Mortgage Lenders and Originators
AGENCY: Financial Crimes Enforcement Network (‘‘FinCEN’’), Treasury.
ACTION: Final rule.
Federal Register / Vol. 77, No. 30 / Tuesday, February 14, 2012 / Rules and
Regulations Page 8159
Subpart C—Reports Required To Be Made by Loan or Finance Companies
http://www.gpo.gov/fdsys/pkg/FR-2012-02-14/pdf/2012-3074.pdf

78
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 14
Reflect on everything learned today.
…any final questions?
Preview of tomorrow.

79
20 Hour SAFE Comprehensive
Pre-Licensing and Exam Prep
Jillayne Schlicke

DAY 3
National Association of Mortgage Fiduciaries

The Main Fed Law Acronyms

TILA
Truth in Lending Act
MDIA
Mortgage Disclosure Improvement Act
RESPA
Real Estate Settlement
And Procedures Act
ECOA
Equal Credit Opportunity Act
FCRA
Fair Credit Reporting Act
SAFE
Secure and Fair Enforcement Act

Jillayne Schlicke

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Jillayne Schlicke

CFPB =
Consumer Financial Protection Bureau
All federal laws governing mortgage lending
are now regulated by the CFPB with one
exception:
Fair Housing stays with HUD
Each state also regulates it’s own state laws
governing mortgage lending

82
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Jillayne Schlicke

Section 16 Truth in Lending Act
Modules 16.1-16.3
Purpose: To promote informed use of credit. (Instead,
creates mass confusion.) Gives consumers the right to
cancel some transactions (owner occupied refi),
regulates variable rate loans
TILA Disclosures: 3 days from date of application, final
disclosure at settlement
Disclosure content: variable rate features, payment
schedule, demand feature, prepayment penalty,
security interest in the property, insurance
cancellation, assumption policy, contract loan number
CHARM Booklet required on ARM loans
Truth in Lending Act
http://www.fdic.gov/regulations/laws/rules/6500-200.html

83
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 16 Truth in Lending Act
Modules 16.3
Four Government Boxes
This info must be presented in clear and conspicuous
place:
Annual Percentage Rate/APR

(the cost of the loan expressed in the form of a rate)

Finance Charge

Interest + closing costs

Amount Financed

Loan amount less closing costs

Total of Payment

All P&I if all payments made

Truth in Lending Act
http://www.fdic.gov/regulations/laws/rules/6500-200.html

84
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 16 Truth in Lending Act
Modules 16.4
Rescission: on an o.o. refinance, the
borrower has 3 days after signing the final
loan documents to cancel and receive a
full refund from the lender. LOs must
refund any money collected for third
party services, even if spent.
For TILA RESCISSION purposes, business
days include Saturday.
Can the 3 day right of rescission ever be
waived? Truth in Lending Act
http://www.fdic.gov/regulations/laws/rules/6500-200.html

85
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 16 TILA Module 16.4
Case Study: What is the first business day on
which funds may be disbursed if:
Signing date: Thurs, May 2
 
1st bus. day: Fri, May 3
2nd bus. day: Sat, May 4
Sun, May 5
3rd bus. day: Mon, May 6
The loan can fund on Tuesday May 7th
Truth in Lending Act
http://www.fdic.gov/regulations/laws/rules/6500-200.html

86
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 16 TILA Module 16.4
 How many copies of the rescission notice?
 3
 1---stays in the escrow closer’s file
 2 are mailed to the borrower
 If the borrower rescinds, one is signed and mailed to

escrow, and the other the borrower keeps

87
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 16 Truth in Lending Act
A closer look at APR (Annual Percentage Rate)
APR is a measure of the cost of credit,
expressed as a nominal yearly rate. It
relates the amount and timing of value
received by the consumer to the amount and
timing of payments made.
Disclosure of the APR is central to the
uniform credit cost disclosure envisioned by
the TILA.
Truth in Lending Act
http://www.fdic.gov/regulations/laws/rules/6500-200.html

88
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 16 Truth in Lending Act
A closer look at APR (Annual Percentage Rate)
Common consumer question:
What costs are included when calculating APR?

At a typical mortgage company, software systems
are already programmed to do this for LOs.
However, customers ask questions about the TILA
disclosure forms and regulators expect licensees to
know how to answer basic questions about the
information contained in the TILA disclosure form.
Truth in Lending Act
http://www.fdic.gov/regulations/laws/rules/6500-200.html

89
National Association of Mortgage Fiduciaries

Included

Prepaid interest
Mortgage insurance
premiums
Wire transfer fees
Recording fees
Loan origination fee
Mortgage broker fee
Escrow (closing fee)
Discount points
Pest inspection (VA only when prop
is located in mod to high probability of
area of pest infestation and lender is
paying for it.

Flood Ins. premiums

Jillayne Schlicke

Excluded
Hazard Insurance
(IF obtained from a
neutral company)
Seller paid points
Document prep fee
Title insurance (lender
policy)
Notary fee
Appraisal
Credit report
Impounds for taxes & ins
Flood Hazard Check

http://www.fdic.gov/regulations/laws/rules/6500-200.html
90
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 16 Truth in Lending Act
A closer look at APR (Annual Percentage Rate)
Tip: How to remember which costs are included/excluded
when calculating APR:
Costs included
These are costs
that benefit the
lender or costs
that the lender
requires in order
to obtain a loan.

Costs excluded
These are costs
that are paid to
and benefit third
parties other than
the lender.

Truth in Lending Act
http://www.fdic.gov/regulations/laws/rules/6500-200.html

91
National Association of Mortgage Fiduciaries

Jillayne Schlicke

APR Tolerances…Can we make a mistake
and still be in compliance? Yes:
 Example:

|________|_______ APR 7.75_______|________|
.25
.125
.125
.25
ARM
FRM
FRM
ARM

ARM = Adjustable Rate Mortgage
FRM = Truth in Lending ActMortgage
Fixed Rate
http://www.fdic.gov/regulations/laws/rules/6500-200.html
92
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 16
a closer look at APR
 Prepaids
 Prepaid finance charges = CLOSING COSTS
 Impounds = a few months payments of real estate

taxes, hazard insurance

93
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 16
What items are included when
calculating APR?
Closing Costs (prepaid finance charges)
Loan term
Note rate
Loan Amount

94
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 16
What is the APR for the following loan?
Closing costs: $2,000
Loan term: 360 months
Note rate: 5.0%
Loan amount: $200,000
a) 5.0
b) 4.9
c) 5.08
d) 6.98
95
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 16 Module 16.5
HOEPA =
Home Ownership and Equity Protection Act
A loan is covered by HOEPA if it meets the following
tests:
*On a first mortgage, the APR exceeds by more than
eight points of Treasury maturity rates.
*For a second mortgage, the APR exceeds by more
than ten points the rates of on Treasury maturity
rates.
*Total fees and points payable by the consumer at or
before closing exceed the larger of $583 or eight
percent of the total loan amount.
96
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 16
Module 16.6
Truth In Lending Act Quiz

97
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 17
Mortgage Disclosure Improvement Act
MDIA
Module
Module
Module
Module
Module
Module

17.1
17.2
17.3
17.4
17.5
17.6 --take the TILA/MDIA Quiz

Truth in Lending Amendments
Regulation Z, Subpart C, Closed End Credit, Section 226.17,
General Disclosure Requirements Effective July 30, 2009

98
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 17 MDIA Module 17.3
We now have three categories of mortgage loans
HOEPA (Added in 1994 as Section 32 of TILA)
High cost/2nd mtg/HELOC
Higher Priced (Added in 2009 as part of MDIA)
1.5 or more points higher (APR) FRM
3.5 or more points higher for a subordinate lien
QRM Qualified Residential Mortgage
(Added as part of the Dodd Frank Act of 2010)
Truth in Lending Amendments
Regulation Z, Subpart C, Closed End Credit, Section 226.17,
General Disclosure Requirements Effective July 30, 2009

99
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 17 Module 17.6 MDIA Quiz

100
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 17 Module 17.6 Quiz Review
TILA Quiz Question 6

Mon
Tues
Wed
Thurs

July
July
July
July

9 Consumer must receive disclosures
10
11
12 Signing is scheduled

101
National

Federal Reserve
AssociationRegulation Z: Loan Originator Compensation and Steering 12 CFR 226
of Mortgage Fiduciaries
http://edocket.access.gpo.gov/2010/pdf/2010-22161.pdf

Jillayne Schlicke

Section 18
Federal Reserve Board (FRB) rule
on Loan Originator Compensation
Module 18.1
Background
FTC v. Golden Empire Mortgage

Federal Reserve
Regulation Z: Loan Originator Compensation and Steering 12 CFR 226
http://edocket.access.gpo.gov/2010/pdf/2010-22161.pdf
102
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 18
Federal Reserve Board Rule on
Loan Originator Compensation
Module 18.2 Three main prohibitions:
P1: Compensation based on a transaction’s term
or conditions.
P2: Compensation by someone other than the
consumer.
P3: Prohibitions against steering.
Federal Reserve
Regulation Z: Loan Originator Compensation and Steering 12 CFR 226
http://edocket.access.gpo.gov/2010/pdf/2010-22161.pdf

103
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 18
Federal Reserve Board Rule on
Loan Originator Compensation
Module 18.2 Three main prohibitions:
P1: Compensation based on a transaction’s term
or conditions:
> Payment based on transaction terms or conditions.
> Compensation cannot go up or down based on the
loan’s terms or conditions.
> Minimum or max dollar amount of compensation
may not vary with each loan.
Federal Reserve
Regulation Z: Loan Originator Compensation and Steering 12 CFR 226
http://edocket.access.gpo.gov/2010/pdf/2010-22161.pdf

104
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 18
Federal Reserve Board Rule on
Loan Originator Compensation
Module 18.2 Three main prohibitions:
P2: Compensation by someone other than the
consumer.
If an LO will be compensated by the
consumer, the LO may not also receive
compensation from the lender funding the
loan, or any other person connected with
that transaction.
Federal Reserve
Regulation Z: Loan Originator Compensation and Steering 12 CFR 226
http://edocket.access.gpo.gov/2010/pdf/2010-22161.pdf
105
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 18
Federal Reserve Board Rule on
Loan Originator Compensation
Module 18.2 Three main prohibitions:
P3: Prohibitions against steering.
LOs may not steer a consumer to a loan only
because the LO will be compensated at a
higher rate by selling that product, unless the
loan is in the best interest of the consumer.
Federal Reserve
Regulation Z: Loan Originator Compensation and Steering 12 CFR 226
http://edocket.access.gpo.gov/2010/pdf/2010-22161.pdf
106
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 18
Federal Reserve Board Rule on
Loan Originator Compensation
Module 18.3
Review the Section 18 Handout:
RESPA Roundup

RESPA Roundup: Compliance Guide for REPA as it applies to the Federal
Reserve Board’s MLO Compensation Rules Published on Sept 24, 2010

107
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 19
Real Estate Settlement and Procedures Act
RESPA
Modules 19.1-19.2
Applies to all federally related loans; sale or
refi, primary market loans only.
Exemptions: 25 acres or more, temporary
financing, assumptions with lender
approval, conversions (contract to deed),
secondary market transactions, vacant
property.
Which entities must comply?
Real Estate Settlement and Procedures Act
http://www.hud.gov/offices/hsg/ramh/res/respa_hm.cfm
108
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 19 RESPA Modules 19.1-19.2
Which entities must comply?
Lenders (banks, brokers, etc.)
Real estate agents/Realtors
Title and XO
Appraisers
Home inspectors
Mortgage insurance companies
Credit reporting agencies
Flood hazard check companies
Attorneys
Hazard insurance companies
Home warranty companies
Builders Real Estate Settlement and Procedures Act
http://www.hud.gov/offices/hsg/ramh/res/respa_hm.cfm
109
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 19 RESPA Modules 19.1-19.2
Purpose
Timely disclosure of settlement costs
Limits on escrow reserve accounts
Prohibits seller-directed title insurance
Forbids kickbacks (Section 8. See next slide)
GFE and HUD 1
Disclosure of Affiliated Business Arrangements
Disclosure of potential loan servicing charges
“Settlement Cost Booklet”
Lender required use agreements
Real Estate Settlement and Procedures Act
http://www.hud.gov/offices/hsg/ramh/res/respa_hm.cfm
110
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 19 RESPA Modules 19.1-19.2
Section 8 Referral Fees
Prohibits the giving or taking of a fee or other
thing of value for a referral involving a federally
related loan
Un-earned fee (also called a kickback)
A fee we receive but we have performed no
work in exchange for receiving the fee.
Real Estate Settlement and Procedures Act
http://www.hud.gov/offices/hsg/ramh/res/respa_hm.cfm
111
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 19 Module 19.2
Violations of Section 8's anti-kickback, referral fees
and unearned fees provisions of RESPA are subject to
criminal and civil penalties.
In a criminal case a person who violates Section 8 may
be fined up to $10,000 and imprisoned up to one year.
In a private law suit a person who violates Section 8
may be liable to the person charged for the
settlement service an amount equal to three times
the amount of the charge paid for the service.

112
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 19 RESPA Modules 19.1-19.2

TILA/RESPA Definition of “an Application”
Financial Data
Borrower’s Name
Soc
Income
Estimated value
Loan Amount
…..
Prop address (will have this if refi, might not have
this right away if borrower is still house-shopping.)

…..
Any other info deemed necessary by the LO
Real Estate Settlement and Procedures Act
http://www.hud.gov/offices/hsg/ramh/res/respa_hm.cfm

113
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 19 RESPA Module 19.3
Take the RESPA Quiz
Section 19 Module 19.4
Learn how to complete a Good Faith Estimate
See instructions from HUD
Instructions for Completing Good Faith Estimate (GFE) Form
Code of Federal Regulations
Title 24, Volume 5

114
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 20
RESPA Amendments in 2009
Modules 20.1

Real Estate Settlement and Procedures Act (2009 Changes)
http://www.federalreserve.gov/boarddocs/supmanual/cch/respa.pdf

115
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 20
RESPA Amendments in 2009
Modules 20.1-20.7
GFE tolerances
Violations, penalties
Definition of “An Application”
GFE delivery, loan term availability
Changed circumstances
Seller paid fees
Required use
Average charge pricing, volume discounting
RESPA Amendments Quiz
Real Estate Settlement and Procedures Act (2009 Changes)
http://www.federalreserve.gov/boarddocs/supmanual/cch/respa.pdf

116
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 21 Module 21.1 and 21.2
Equal Credit Opportunity Act ECOA 1974
ECOA points us toward the evaluation based on
creditworthiness only.
Nine categories; the prohibited bases:
Race
Color
Religion
Sex
Marital Status
National Origin
Income from Public Assistance
(Age)
Whether an applicant has exercised his or her
rights under this act.
Equal Credit Opportunity Act
http://www.fdic.gov/regulations/laws/rules/6500-1200.html

117
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 21 ECOA Module.21.2
It is a violation to discourage an applicant
from making an application for credit on a
prohibited basis.
Cannot ask an applicant if he or she receives
alimony, child support. The applicant may
volunteer such information.
You must ask if he or she PAYS alimony or
child support.
Unmarried…
ECOA requires the lender to provide a copy
of the appraisal report.
Application need not be in writing for this act
to apply.
Can we ask questions NOT related to
creditworthiness?
Adverse Action Form
Equal Credit Opportunity Act
http://www.fdic.gov/regulations/laws/rules/6500-1200.html

118
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section21
Module 21.2
Equal Credit Opportunity Act ECOA
Marital Status
1. Unmarried =
Single
Divorced
Widowed
2. Married
3. Separated
Equal Credit Opportunity Act
http://www.fdic.gov/regulations/laws/rules/6500-1200.html

119
National Association of Mortgage Fiduciaries

ECOA

comparison to

Race
Color
Religion
Sex
National Origin
Marital Status
Income from Public
Assistance
Age
Whether an applicant
has exercised his or
Her rights under this
Act.

Jillayne Schlicke

Fair Housing
Race
Color
Religion (Creed)
Sex
National Origin
Familial Status
Sexual orientation
added in 2012 as a
protected class in all
50 states to Fair
Lending rules

Disability
120
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 21
Module 21.3
Equal Credit Opportunity Act ECOA
Quiz

121
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 22 Module 22.1 and 22.2
Fair Credit Reporting Act FCRA

Fair Credit Reporting Act
http://www.fdic.gov/regulations/laws/rules/6500-200.html

Passed to ensure consumers have access to
credit information used by lenders and
others so that remedial steps could be taken
when incorrect or outdated information
remained in their file.
Purpose of a credit report:
Insurance, licensing, instruction from
consumer, extension of credit, employment,
response to a court order, potential investor
risk, other legitimate business needs.
Credit reports are deemed privileged info.
A CRA has 30 days to respond to a disputed item
Adverse Action: Name, address and phone
number of the CRA, reason, and info on how
to obtain a free copy of their report.

122
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 22
Fair Credit Reporting Act FCRA
Module 22.3 Quiz

123
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 23 Modules 23.1-23.10
Other Federal Laws Governing Mortgage Lending
HMDA Home Mortgage Disclosure Act
CRA Community Reinvestment Act
GLB Gramm Leach Bliley Act AKA Privacy Act
GLB FTC Safeguard Rules
MARS Rules
Bank Secrecy Act
U.S. Patriot Act
PMI Act
FACTA Fair and Accurate Credit Transactions Act
Do Not Call
Additional Federal Laws Quiz
124
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 24
SAFE Mortgage Licensing Act
Module 24.1
The SAFE Act of 2008
SAFE = Secure and Fair Enforcement Act
 Passed in order to increase uniformity, reduce

regulatory burden, enhance consumer protection, and
reduce fraud. Establishes the Nationwide Mortgage
Licensing System and Registry.
Title V SAFE Mortgage Licensing Act of 2008
http://mortgage.nationwidelicensingsystem.org/SAFE/NMLS
%20Document%20Library/SAFE-Act.pdf
125
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 24 SAFE Act Module 24.2
“Registered Loan Originator”
An employee of:
a depository institution;
a subsidiary that is:
owned and controlled by a depository
institution AND
regulated by a federal banking agency OR
An institution regulated by the Farm Credit Admin
Title V SAFE Mortgage Licensing Act of 2008
http://mortgage.nationwidelicensingsystem.org/SAFE/NMLS
%20Document%20Library/SAFE-Act.pdf
126
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 24 SAFE Act Module 24.2
State or Federally Chartered Depository
Banks:
LOs are exempt from testing and education.
NOT exempt from “registration.”
Register with the Nationwide Mortgage Licensing
System (NMLS) and will be given a unique identifier.
“Registered” LOs
Title V SAFE Mortgage Licensing Act of 2008
http://mortgage.nationwidelicensingsystem.org/SAFE/NMLS
%20Document%20Library/SAFE-Act.pdf
127
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 24 SAFE Act Module 24.2
Issuance of a License:
Never revoked
No felony last 7 years
No felony at any time re fraud, dishonesty, breach of
trust, money laundering
Financial responsibility
Pre-licensing education
Written test
Net worth and surety bond
Title V SAFE Mortgage Licensing Act of 2008
http://mortgage.nationwidelicensingsystem.org/SAFE/NMLS
%20Document%20Library/SAFE-Act.pdf
128
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 24 SAFE Act Module 24.2
LO exam:
75% to pass
Can retake 3 X at 30 day intervals
If fail 3 X, must wait 6 months
5 year lapse in license: must retake the test

Title V SAFE Mortgage Licensing Act of 2008
http://mortgage.nationwidelicensingsystem.org/SAFE/NMLS
%20Document%20Library/SAFE-Act.pdf
129
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 24 SAFE Act Module 24.2
Continuing Ed
3 hours Federal Law
2 hours Ethics, Consumer Protection, Fraud, Fair
Housing
2 hours Non Traditional Lending
1 hour Undefined
No carry-overs
Can’t take the same class each year.
Title V SAFE Mortgage Licensing Act of 2008
http://mortgage.nationwidelicensingsystem.org/SAFE/NMLS
%20Document%20Library/SAFE-Act.pdf
130
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 24 SAFE Act Module 24.3
Take the SAFE Act Quiz

131
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 25 Dodd Frank Act Changes
Module 25.1 Escrow Requirements
APOR =
Average Prime Rate Offering

Module 25.2
Loan Originator Compensation Requirements
Additional LO Qualifications under Dodd Frank

132
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 25 Dodd Frank Act Changes
Module
Module
Module
Module
Module
Module

25.3
25.4
25.5
25.6
25.7
25.8

Ability to Repay
Qualified Mortgage
Balloon Payment, QMs
High Cost Mortgages
Mortgage Servicing
Appraisal Disclosure and Delivery

Module 25.9 Test your knowledge!
Take the Dodd Frank Act Changes Quiz

133
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Section 26 Final Exam, Recap and Close
Review all remaining unanswered questions.
FINAL EXAM
Students complete end-of-course evaluation form.
Instructor provides end-of-course completion
certificates.

134
National Association of Mortgage Fiduciaries

Jillayne Schlicke

Jillayne Schlicke
CE Forward, Inc.
National Assoc of Mortgage Fiduciaries
206-931-2241
jillayne@ceforward.com
mortgagefiduciaries.com

135

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20 hrsafe prelicensing2013slidesstudentversion

  • 1. 20 Hour SAFE Comprehensive Pre-Licensing and Exam Prep Jillayne Schlicke
  • 2. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 1 Introduction  Introduction of trainer  Introduction of students  Review the course syllabus 2
  • 3. National Association of Mortgage Fiduciaries Jillayne Schlicke Intros  Name, where you work  Do you work in lending? How long?  Exam Anxieties 3
  • 4. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 1 Module 1.1 UST Uniform State Test $110 3 hrs, 10 min 115 questions plus 10 sample questions 75% to pass If you pass you will know your score. If you fail, they will give you a printout showing your strong and weak areas. Prometric.com 4
  • 5. National Association of Mortgage Fiduciaries Jillayne Schlicke Exam Components 25% Federal Law RESPA, TILA, ECOA, FCRA, SAFE 20% General Mortgage Knowledge programs, products, terms 20% Loan Origination application, qualifying, title, escrow, math 15% Ethics consumer protection, fraud, fair housing 20% Uniform State Content licensing law, prohibited practices 5
  • 6. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 1 Module 1.1 Exam prep basics: If you understand the purpose of each law, you are on your way to selecting the best answer on a multiple choice exam. There will be two obvious wrong answers. If you know the purpose of the law, you will be able to spot these. Of the two that remain, one will be a little bit better than the other. Exam writers do not write trick questions. The language of the test questions look tricky because you are being tested on law and most lay people are not use to reading law on a daily basis. This is the only fair way to deliver a 50-state exam. 6
  • 7. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 1 Module 1.1 There are many different learning styles. I will try to touch all of these throughout the next two days. Auditory-learns by listening Visual-learns by processing images Tactile-learns best when writing Whole Body-learns best when entire body is engaged Emotional-learns best when complex info can be tied to an emotion Learning disabilitiesYou may be eligible for extra accommodations if you have a diagnosed learning disability. Contact the NMLS after reading the exam candidate handbook. 7
  • 8. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 2 Module 2.0 Depository Bank Checking, savings CAN fund its own loans LOs are “registered” Mortgage Broker No ck/svgs Does NOT fund its own loans Pure middleman For a fee, finds the mortgage money LOs are licensed. In some states, these LOs owe fiduciary duties to clients Non-Depository Lender Non-Bank Lender No ck/svgs CAN fund its own loans via lines of credit with banks LOs are licensed 8
  • 9. National Association of Mortgage Fiduciaries Section 2 Module 2.1 There are many moving parts in the Mortgage Machine. The function of loan origination is just one piece. Jillayne Schlicke Title Insurance, Escrow Secondary market Underwriting Appraiser Home inspector Loan originator LO Assistants Loan processors Realtors/ Real estate brokers Mortgage insurance Hazard insurance Flood insurance State/Fed regulators 9
  • 10. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 2 Module 2.2 Residential Loan Application Assignment: Break into small groups and talk about sections of the loan app:  What sections might the customers ask you about?  What sections might the customer consider lying?  What sections might the customer refuse to provide information? 10
  • 11. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 2 Module 2.2 Large group discussion: Occupancy Assets HMDA Education DOB Former employer Ways of holding title Acknowledgement, signature 11
  • 12. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 2 Module 2.3 Last two most recent paystubs Last two years W-2s Last three months bank statements Most recent statement on 401Ks or IRAs Documentation of ownership of stocks, bonds Last two months statements from any investment account Information on current mortgage or landlord contact info Soc number or green card for all borrowers or co-signers Letter of explanation for any known credit problems Documentation supporting any other income For self employed, borrowers paid on commission or in the field of sales, and borrowers who own other real property: Two years signed personal tax returns IRS FORM 4506-T 12
  • 13. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 2 Module 2.4 FIRST RATIO PITI Principal, Interest, Taxes, Insurance Divided by Total gross monthly income =% SECOND RATIO PITI plus all other monthly revolving debt Divided by Total gross monthly income =% 13
  • 14. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 2 Module 2.5  Loan Processing  As documents are received, processors compare the information verified to the original loan application and consult the credit underwriting guidelines.  A processor is a liaison between the originator, the borrower, the Realtor, underwriting and management. 14
  • 15. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 2 Module 2.6  Underwriting  Sufficient and stable monthly income  Prior credit history  Assess collateral  Sufficient down payment Other factors: Payment shock, debt-to-income ratios, cash on hand after closing, other compensating factors 15
  • 16. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 2 Module 2.7  Case Study: David and Ryan  Read the case study. Break into small groups and discuss: Is this an approvable loan?  Large group recam 16
  • 17. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 2 Module 2.8  Ability to Repay Rule under Dodd Frank Act 1. 2. 3. 4. 5. 6. 7. 8. Eight factors: Current income and assets Current employment Monthly mortgage payment Monthly payment on simultaneous loans Property taxes, fire/flood insurance, HOA dues Debts including alimony or child support Monthly total DTI ratio Credit history Underwriters CAN consider other factors 17
  • 18. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 3 Credit Module 3.1 Assignment: Break into small groups. Read the credit report. Question: Does this person posses decent and reasonable credit history? If yes, why? If no, why not? 18
  • 19. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 3 Module 3.2 What’s in a FICO Score? 19
  • 20. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 4 Title Insurance Module 4.1 What does it mean when we say we hold title to something? Is there a document called “title” that we get when we buy a home? Can we do anything we want with and to our home and land? How deep into the ground and how high up do our property rights extend? 20
  • 21. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 4 Title Insurance Module 4.2 For a one time fee, a title insurance company will check the public records system and disclose all matters that affect the title of real property. They will insure against loss and defend you should somebody lay claim to your title. Pay once, it’s good for as long as you or your heirs own the property. Starts the day of closing and looks backward in time. 21
  • 22. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 4 Title Insurance Module 4.3 How does a title company protect residential homeowners and residential lenders? 22
  • 23. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 4 Module 4.4 Case Study Small group assignment: Read the case study “John and Sara” Come up with 10 things a loan originator must discuss/discover before moving forward with this transaction. 10 documents 10 questions… 23
  • 24. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 4 Module 4.5 Legal rights and responsibilities of a title company. 24
  • 25. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 5 Module 5.1 What is escrow? 25
  • 26. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 5 Escrow Module Module Module Module Module Module 5.1 5.2 5.3 5.4 5.5 5.6 26
  • 27. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 6 Appraisals Module Module Module Module Module 6.1 6.2 6.3 6.4 6.5 27
  • 28. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 7 Mortgage Math Module 7.0 Module 7.1 Module 7.2 Assignment: Complete the mortgage math calculations together as a group. 28
  • 29. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 8  Mortgage Loan Programs:  Conforming Conventional Loans  Fannie Mae, Freddie Mac  Government Loans  FHA, VA, USDA 29
  • 30. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 8  Module 8.1  Conventional, Conforming Loans  Conforming to guidelines established by Fannie Mae and Freddie Mac. This means loans can be packaged and sold to Fannie or Freddie on the secondary market.  Handout: Fannie Mae Eligibility Matrix 30
  • 31. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 8 Module 8.2 FHA FHA = Federal Housing Administration FHA provides mortgage insurance on low down payment loans made by FHA-approved lenders U.S. Department of Housing and Urban Development was created through the US Housing Act of 1937. HUD does lots of things: 31
  • 32. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 8 Module 8.2 FHA What does HUD do? Provides opportunities for homeownership Provides housing assistance for low income persons Helps to rehabilitate and maintain affordable housing Enforces Fair Housing laws Helps the homeless Spurs economic growth in distressed neighborhoods
  • 33. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 8 Module 8.2 Insuring and Endorsement When an FHA loan closes, the lender collects and remits an up front MIP directly to HUD via wire transfer. Then the lender sends the original loan file (aka case binder) to the FHA HOC for review. If the paperwork is in order, HUD transmits an electronic MIC (mortgage insurance certificate.)
  • 34. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 8 Module 8.2 GNMA = Government National Mortgage Association Ginnie Mae is not a lender nor does it buy or sell mortgages. GNMA guarantees Residential Mortgage Backed Securities that are backed by pools of FHA loans GNMAs are backed by the federal government
  • 35. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 8 Module 8.2 Only an FHA-approved lender can originate FHA loans Property Types: 1 to 4 unit properties Purchases up to 96.5% LTV Borrower Contributions 3.5% cash investment 100% gift acceptable
  • 36. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 8 Module 8.2 Reserves are not required on 1 & 2 unit properties FHA loans are fully assumable No income limitations FHA Loans are only to owner occupied borrowers Exceptions: HUD owned property Non-owner occupied purchase at 85% LTV
  • 37. National Association of Mortgage Fiduciaries Section 8 Module 8.2 FHA Home Mortgage Insurance Programs: 203b Single Family 234c Condo 203h Disaster Victims 255 HECM 203k Rehab EEM Energy Efficient Mortgage Jillayne Schlicke
  • 38. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 8 Module 8.2 Single Family Owner occupied 1 to 4 units PUDs (Planned Unit Developments) Manufactured Homes The FHA Mortgage Insurance Fund is running out of money…. $3.5 billion left after transferring $9.8 billion to cover possible losses on its loan portfolio. This means higher mortgage insurance premiums
  • 39. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 8 Module 8.2 Roles Loan originator satisfies the processor Processor satisfies the underwriter Underwriter satisfies management Management satisfies FHA Role of the underwriter is to build a defensible position FHA satisfies minimum risk for FHA Lenders set minimum risk for themselves FHA might say yes but your lender might say no.
  • 40. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 8 Module 8.2 Social Security Number Handbook 4155.1 paragraph 3-1C HUD/FHA require all lenders to ensure that each FHA borrower, co-borrower and co-signer has their own valid Social Security Number as issued by the Social Security Administration Verification also through FHA Connection
  • 41. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 8 Module 8.2 U.S. Citizenship Not Required FHA will insure mortgages made to lawful permanent and non-permanent resident aliens Permanent resident alien: Must have evidence of permanent resident status Have a valid social security number Non-permanent resident alien Property must be their principal residence Must be eligible to work in the U.S. Have a valid social security number Have likelihood of continued lawful status
  • 42. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 8 Module 8.2 Documentation acceptable to verify social security number includes: Paystub Valid tax return Copy of SSN card Driver’s license Medical information Service provider with access to SSA
  • 43. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 8 Module 8.2 FHA Underwriting TOTAL Scorecard Factors: Credit FICO score Monthly housing expense ratio Number of monthly payments in reserve Loan to value ratio Loan term These are the five biggest risk factors and the only things TOTAL looks at. Accept or Refer
  • 44. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 8 Module 8.2 FHA Underwriting: What must an FHA borrower possess? Decent and reasonable credit history Perfect credit is not a requirement. Stable, reliable, and sufficient income Verified funds to close Sufficient security for the loan
  • 45. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 8 Module 8.2 The Four Cs of Underwriting: Character Credit Capacity Income Collateral Value Capital Liquid assets • Does the borrower have the ability and willingness to repay the loan?
  • 46. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 8 Module 8.3 VA = Veteran’s Administration See course book Section 8 Module 8.4 USDA = U.S. Department of Agriculture. Rural Loans See course book 46
  • 47. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 9 Assignment Review the CSBS/AAMR Guidance on Non-Traditional Lending CSBS = Conference of State Bank Supervisors AAMR = American Association of Mortgage Regulators Oct 2006 banking regulators published guidelines on non-trad lending. Examples: Interest only loans Pay option ARMs Reduced/no documentation Simultaneous second lien 47
  • 48. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 9 CSBS/AAMR Guidance  Ability to repay  Watch for payment shock  Assure borrower understands the loan terms  Avoid misleading claims…payment, rates, refi-out  Risk management strategies 48
  • 49. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 9 Non-Traditional Lending Module Module Module Module Module Module Module Module Module Module Module 9.1 9.2 Non Conforming Jumbo 9.3 Alt A 9.4 Hard Money and Private Money 9.5 ARMs 9.6 ARM features 9.7 ARM Caps 9.8 Hybrid ARMs 9.9 Option ARMs 9.10 HECM Reverse Mortgage Loans 9.11 Suitability 49
  • 50. 20 Hour SAFE Comprehensive Pre-Licensing and Exam Prep Jillayne Schlicke DAY 2
  • 51. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 10 Ethics Module Module Module Module Module 10.1 10.2 10.3 10.4 10.5 Use the following: course book Section 10 Ethics handout 51
  • 52. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 10 Module 10.1 Ethics Law Minimum moral standard “Have to” Ethics When there’s no clear statement in the law telling us what to do. “Ought, should.” 52
  • 53. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 10 Module 10.2 Ethics Different sources of moral authority Religion We can’t use religion to solve ethical dilemmas when holding a professional role because there are thousands of different religions in the world. Which one would we us? Intuition Intuition can sometimes steer us in the wrong direction Emotion “If I can’t sleep at night it’s not ethical.” If the only reason we’re choosing to do/not do something is out of fear, that’s a pretty low standard of motivation 53
  • 54. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 10 Module 10.2 Ethics Different sources of moral authority Written codes of ethics There is no source of moral authority over LOs other than the law. What written codes of ethics that do exist are voluntary and not mandatory. The written codes of ethics that exist are weak, vague, have no sanctions for violations and in most cases, just simply restate federal law. Philosophical ethics Moral philosophical ethical theories can take the place of a mandatory code of ethics until one is written. 54
  • 55. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 10 Module 10.3 Professional Status Specialized knowledge Formal, pre-licensing education Mandatory continuing education Test Licensing Fiduciary Duties Code of ethics with sanctions for violations Compare to non-professionals such as a retail salesperson. 55
  • 56. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 10 Module 10.3 and 10.5 Question: Are loan originators professional? Specialized knowledge Formal, pre-licensing education Mandatory continuing education Test Licensing Fiduciary Duties (this is emerging in some states) Code of ethics with sanctions for violations (this piece is not yet in place.) LOs are classified as “an emerging profession.” 56
  • 57. National Association of Mortgage Fiduciaries Aristotle Respect honesty (promotes autonomy) Loyalty Responsibility Integrity Beneficence Non-maleficence Compassion Justice 384 BC-322 BC Kant Duty-based ethics If we have a duty to do something, we ought do it. What I want for myself, I must also want for the other. 1724-1804 Jillayne Schlicke J.S. Mill Utilitarianism Maximize good consequences for the most number of people and also minimize bad consequences for the most number of people 1806-1873 57
  • 58. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 10 Module 10.4 Assignment: Small group discussion: What do you remember from past classes in ethics? What is ethics? Think about a person you admire or look up to as a mentor, living or dead. What do admire about that person? Think about an ethical dilemma you’ve faced in your career. How did you solve your dilemma? 58
  • 59. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 10 Module 10.4 Assignment: Large group recap after small group discussion, while instructor slowly completes the slide with the three normative moral theories. Lacking any mandatory, prescriptive and descriptive ethical code, this is the best way for LOs to learn ethics. The next slide lays out the following: --what kind of person do I want to become? --what duties do I have? --what are the possible consequences? 59
  • 60. National Association of Mortgage Fiduciaries Aristotle Respect honesty (promotes autonomy) Loyalty Responsibility Integrity Beneficence Non-maleficence Compassion Justice 384 BC-322 BC Kant Duty-based ethics If we have a duty to do something, we ought do it. What I want for myself, I must also want for the other. 1724-1804 Jillayne Schlicke J.S. Mill Utilitarianism Maximize good consequences for the most number of people and also minimize bad consequences for the most number of people 1806-1873 60
  • 61. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 10 Module 10.4 Moral Development 22+ 16 to 22 12 to 16 6 to 12 3 to 5 0 to 2 The intrinsic worth, value and dignity of all human persons. Some laws might not be moral Law , society’s rules The good, norms, roles, shared values Practical agreements Morality comes from external sources 61
  • 62. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 10 Module 10.5 Fiduciary Duties Come from Agency Law Agency: Consent by one person (principal) that the other (agent) act on his or her behalf. Agency can be created by oral or written agreement OR it may be implied through conduct. “I can get you the best loan” “I can get you the best rate” 62
  • 63. National Association of Mortgage Fiduciaries Coercion Jillayne Schlicke Manipulation Persuasion Completely Non-Controlled Influences Completely Controlled Influences Substantially Controlling Substantially Not Controlling Section 10 Module 10.5 63
  • 64. National Association of Mortgage Fiduciaries Duty of Loyalty Duty of Care Jillayne Schlicke What Fiduciary does will, in good faith, advance the interests of the client and not the Fiduciary’s personal interests Act in good faith Reasonable person test Informed Section 10 Module 10.5 64
  • 65. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 10 Module 10.5 Fiduciary Duties May Include… 1. Disclose all loan information to the borrower 2. Act in good faith and deal fairly 3. Avoiding secret fees or undisclosed fee splitting 4. No self dealing 65
  • 66. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 10 Module 10.5 Fiduciary Duties are Higher When… Broker/LO has higher level of knowledge, experience, skills Client has limited knowledge Client is relying exclusively on you Greater the imbalance the higher the duty 66
  • 67. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 11 Fair Housing Module Module Module Module Module Module Module 11.1 11.2 11.3 11.4 11.5 11.6 11.7 67
  • 68. National Association of Mortgage Fiduciaries Section 11 Module 11.1, 11.3 Realtors and lenders have great power to affect neighborhoods Intent v. Effect Jillayne Schlicke 1968 Civil Rights Act 1968 Fair Housing Act ~ Protected Classes: Race Color Religion (Creed) Sex National Origin Familial Status Sexual orientation added in 2012 Disability Fair Housing/Fair Lending http://www.hud.gov/offices/fheo/lending/index.cfm 68
  • 69. National Association of Mortgage Fiduciaries Section 11 Module 11.2  Redlining Denying or increasing the cost of services to residents of a racially specific geographical area Jillayne Schlicke  Blockbusting  Steering Guiding prospective homebuyers to or away from a specific neighborhood based on his/her race Fair Housing/Fair Lending http://www.hud.gov/offices/fheo/lending/index.cfm Encouraging white property owners to sell their homes at a loss by fraudulently implying that racial or religious minorities were moving into their neighborhood 69
  • 70. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 11 Module 11.4 In Mortgage Lending: No one may take any of the following actions based on race, color, national origin, religion, sex, familial status or handicap (disability): Refuse to make a mortgage loan Refuse to provide information regarding loans Impose different terms or conditions on a loan, such as different interest rates, points, or fees Discriminate in appraising property Refuse to purchase a loan or Set different terms or conditions for purchasing a loan. Fair Housing/Fair Lending http://www.hud.gov/offices/fheo/lending/index.cfm 70
  • 71. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 11 Module 11.7 Fair Housing Thought Questions Should sexual orientation be added as one of the protected classes? Should we make a woman on maternity leave return to work before counting her income when qualifying for a loan? Should we make long term disabled applicants provide additional documentation proving that they will stay disabled? Fair Housing/Fair Lending http://www.hud.gov/offices/fheo/lending/index.cfm 71
  • 72. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 12 Consumer Protection Module 12.1 Module 12.2 Module 12.3 Case Study: Carnell v. KMC Funding Read the case. In small groups discuss the questions. As a large group, share your answers 72
  • 73. National FBI US Department of Justice Association of Mortgage the Public 2010-2011 Financial Crimes Report to Fiduciaries Jillayne http://www.fbi.gov/stats-services/publications/financial-crimes-report-2010-2011 Schlicke Section 13 Mortgage Fraud Module Module Module Module Module 13.1 13.2 13.3 13.4 13.5 FBI US Department of Justice Financial Crimes Report to the Public 2010-2011 http://www.fbi.gov/stats-services/publications/financial-crimes-report-2010-2011 73
  • 74. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 13 Module 13.1 Fraud for Housing, or fraud for property, is perpetrated by borrowers and/or one or more industry professionals when they misrepresent information on the loan application. This type of fraud does not usually result in significant losses to a financial institution. . FBI US Department of Justice Financial Crimes Report to the Public 2010-2011 http://www.fbi.gov/stats-services/publications/financial-crimes-report-2010-2011 74
  • 75. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 13 Module 13.1 Fraud for profit consists of systematic transactions by industry professionals who are attempting to steal a significant amount of the funds associated with one or more mortgage transactions. This type of fraud usually involves multiple parties in various disciplines within the mortgage industry, such as mortgage originators, appraisers, real estate brokers, escrow closers, builders and title companies. Fraud for profit usually results in significant—if not catastrophic—losses to financial entities involved in mortgage loan transactions and it is of major concern to the mortgage industry FBI US Department of Justice Financial Crimes Report to the Public 2010-2011 http://www.fbi.gov/stats-services/publications/financial-crimes-report-2010-2011 75
  • 76. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 13 Module 13.2 Property Flipping Silent Second Straw Borrowers Identity Theft Appraisal Fraud Foreclosure Rescue Equity Skimming Loan Mod Scams Short Sale Fraud FBI US Department of Justice Financial Crimes Report to the Public 2010-2011 http://www.fbi.gov/stats-services/publications/financial-crimes-report-2010-2011 76
  • 77. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 13 Module 13.3 Red Flags When seeking employment as an LO When working with real estate agents or Realtors When working with consumers FBI US Department of Justice Financial Crimes Report to the Public 2010-2011 http://www.fbi.gov/stats-services/publications/financial-crimes-report-2010-2011 77
  • 78. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 13 Modules 13.6-13.20 SARS Suspicious Activity Reports AML Anti Money Laundering Financial Crimes Enforcement Network Anti-Money Laundering Program and Suspicious Activity Report Filing Requirements for Residential Mortgage Lenders and Originators AGENCY: Financial Crimes Enforcement Network (‘‘FinCEN’’), Treasury. ACTION: Final rule. Federal Register / Vol. 77, No. 30 / Tuesday, February 14, 2012 / Rules and Regulations Page 8159 Subpart C—Reports Required To Be Made by Loan or Finance Companies http://www.gpo.gov/fdsys/pkg/FR-2012-02-14/pdf/2012-3074.pdf 78
  • 79. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 14 Reflect on everything learned today. …any final questions? Preview of tomorrow. 79
  • 80. 20 Hour SAFE Comprehensive Pre-Licensing and Exam Prep Jillayne Schlicke DAY 3
  • 81. National Association of Mortgage Fiduciaries The Main Fed Law Acronyms TILA Truth in Lending Act MDIA Mortgage Disclosure Improvement Act RESPA Real Estate Settlement And Procedures Act ECOA Equal Credit Opportunity Act FCRA Fair Credit Reporting Act SAFE Secure and Fair Enforcement Act Jillayne Schlicke 81
  • 82. National Association of Mortgage Fiduciaries Jillayne Schlicke CFPB = Consumer Financial Protection Bureau All federal laws governing mortgage lending are now regulated by the CFPB with one exception: Fair Housing stays with HUD Each state also regulates it’s own state laws governing mortgage lending 82
  • 83. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 16 Truth in Lending Act Modules 16.1-16.3 Purpose: To promote informed use of credit. (Instead, creates mass confusion.) Gives consumers the right to cancel some transactions (owner occupied refi), regulates variable rate loans TILA Disclosures: 3 days from date of application, final disclosure at settlement Disclosure content: variable rate features, payment schedule, demand feature, prepayment penalty, security interest in the property, insurance cancellation, assumption policy, contract loan number CHARM Booklet required on ARM loans Truth in Lending Act http://www.fdic.gov/regulations/laws/rules/6500-200.html 83
  • 84. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 16 Truth in Lending Act Modules 16.3 Four Government Boxes This info must be presented in clear and conspicuous place: Annual Percentage Rate/APR (the cost of the loan expressed in the form of a rate) Finance Charge Interest + closing costs Amount Financed Loan amount less closing costs Total of Payment All P&I if all payments made Truth in Lending Act http://www.fdic.gov/regulations/laws/rules/6500-200.html 84
  • 85. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 16 Truth in Lending Act Modules 16.4 Rescission: on an o.o. refinance, the borrower has 3 days after signing the final loan documents to cancel and receive a full refund from the lender. LOs must refund any money collected for third party services, even if spent. For TILA RESCISSION purposes, business days include Saturday. Can the 3 day right of rescission ever be waived? Truth in Lending Act http://www.fdic.gov/regulations/laws/rules/6500-200.html 85
  • 86. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 16 TILA Module 16.4 Case Study: What is the first business day on which funds may be disbursed if: Signing date: Thurs, May 2   1st bus. day: Fri, May 3 2nd bus. day: Sat, May 4 Sun, May 5 3rd bus. day: Mon, May 6 The loan can fund on Tuesday May 7th Truth in Lending Act http://www.fdic.gov/regulations/laws/rules/6500-200.html 86
  • 87. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 16 TILA Module 16.4  How many copies of the rescission notice?  3  1---stays in the escrow closer’s file  2 are mailed to the borrower  If the borrower rescinds, one is signed and mailed to escrow, and the other the borrower keeps 87
  • 88. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 16 Truth in Lending Act A closer look at APR (Annual Percentage Rate) APR is a measure of the cost of credit, expressed as a nominal yearly rate. It relates the amount and timing of value received by the consumer to the amount and timing of payments made. Disclosure of the APR is central to the uniform credit cost disclosure envisioned by the TILA. Truth in Lending Act http://www.fdic.gov/regulations/laws/rules/6500-200.html 88
  • 89. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 16 Truth in Lending Act A closer look at APR (Annual Percentage Rate) Common consumer question: What costs are included when calculating APR? At a typical mortgage company, software systems are already programmed to do this for LOs. However, customers ask questions about the TILA disclosure forms and regulators expect licensees to know how to answer basic questions about the information contained in the TILA disclosure form. Truth in Lending Act http://www.fdic.gov/regulations/laws/rules/6500-200.html 89
  • 90. National Association of Mortgage Fiduciaries Included Prepaid interest Mortgage insurance premiums Wire transfer fees Recording fees Loan origination fee Mortgage broker fee Escrow (closing fee) Discount points Pest inspection (VA only when prop is located in mod to high probability of area of pest infestation and lender is paying for it. Flood Ins. premiums Jillayne Schlicke Excluded Hazard Insurance (IF obtained from a neutral company) Seller paid points Document prep fee Title insurance (lender policy) Notary fee Appraisal Credit report Impounds for taxes & ins Flood Hazard Check http://www.fdic.gov/regulations/laws/rules/6500-200.html 90
  • 91. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 16 Truth in Lending Act A closer look at APR (Annual Percentage Rate) Tip: How to remember which costs are included/excluded when calculating APR: Costs included These are costs that benefit the lender or costs that the lender requires in order to obtain a loan. Costs excluded These are costs that are paid to and benefit third parties other than the lender. Truth in Lending Act http://www.fdic.gov/regulations/laws/rules/6500-200.html 91
  • 92. National Association of Mortgage Fiduciaries Jillayne Schlicke APR Tolerances…Can we make a mistake and still be in compliance? Yes:  Example: |________|_______ APR 7.75_______|________| .25 .125 .125 .25 ARM FRM FRM ARM ARM = Adjustable Rate Mortgage FRM = Truth in Lending ActMortgage Fixed Rate http://www.fdic.gov/regulations/laws/rules/6500-200.html 92
  • 93. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 16 a closer look at APR  Prepaids  Prepaid finance charges = CLOSING COSTS  Impounds = a few months payments of real estate taxes, hazard insurance 93
  • 94. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 16 What items are included when calculating APR? Closing Costs (prepaid finance charges) Loan term Note rate Loan Amount 94
  • 95. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 16 What is the APR for the following loan? Closing costs: $2,000 Loan term: 360 months Note rate: 5.0% Loan amount: $200,000 a) 5.0 b) 4.9 c) 5.08 d) 6.98 95
  • 96. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 16 Module 16.5 HOEPA = Home Ownership and Equity Protection Act A loan is covered by HOEPA if it meets the following tests: *On a first mortgage, the APR exceeds by more than eight points of Treasury maturity rates. *For a second mortgage, the APR exceeds by more than ten points the rates of on Treasury maturity rates. *Total fees and points payable by the consumer at or before closing exceed the larger of $583 or eight percent of the total loan amount. 96
  • 97. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 16 Module 16.6 Truth In Lending Act Quiz 97
  • 98. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 17 Mortgage Disclosure Improvement Act MDIA Module Module Module Module Module Module 17.1 17.2 17.3 17.4 17.5 17.6 --take the TILA/MDIA Quiz Truth in Lending Amendments Regulation Z, Subpart C, Closed End Credit, Section 226.17, General Disclosure Requirements Effective July 30, 2009 98
  • 99. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 17 MDIA Module 17.3 We now have three categories of mortgage loans HOEPA (Added in 1994 as Section 32 of TILA) High cost/2nd mtg/HELOC Higher Priced (Added in 2009 as part of MDIA) 1.5 or more points higher (APR) FRM 3.5 or more points higher for a subordinate lien QRM Qualified Residential Mortgage (Added as part of the Dodd Frank Act of 2010) Truth in Lending Amendments Regulation Z, Subpart C, Closed End Credit, Section 226.17, General Disclosure Requirements Effective July 30, 2009 99
  • 100. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 17 Module 17.6 MDIA Quiz 100
  • 101. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 17 Module 17.6 Quiz Review TILA Quiz Question 6 Mon Tues Wed Thurs July July July July 9 Consumer must receive disclosures 10 11 12 Signing is scheduled 101
  • 102. National Federal Reserve AssociationRegulation Z: Loan Originator Compensation and Steering 12 CFR 226 of Mortgage Fiduciaries http://edocket.access.gpo.gov/2010/pdf/2010-22161.pdf Jillayne Schlicke Section 18 Federal Reserve Board (FRB) rule on Loan Originator Compensation Module 18.1 Background FTC v. Golden Empire Mortgage Federal Reserve Regulation Z: Loan Originator Compensation and Steering 12 CFR 226 http://edocket.access.gpo.gov/2010/pdf/2010-22161.pdf 102
  • 103. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 18 Federal Reserve Board Rule on Loan Originator Compensation Module 18.2 Three main prohibitions: P1: Compensation based on a transaction’s term or conditions. P2: Compensation by someone other than the consumer. P3: Prohibitions against steering. Federal Reserve Regulation Z: Loan Originator Compensation and Steering 12 CFR 226 http://edocket.access.gpo.gov/2010/pdf/2010-22161.pdf 103
  • 104. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 18 Federal Reserve Board Rule on Loan Originator Compensation Module 18.2 Three main prohibitions: P1: Compensation based on a transaction’s term or conditions: > Payment based on transaction terms or conditions. > Compensation cannot go up or down based on the loan’s terms or conditions. > Minimum or max dollar amount of compensation may not vary with each loan. Federal Reserve Regulation Z: Loan Originator Compensation and Steering 12 CFR 226 http://edocket.access.gpo.gov/2010/pdf/2010-22161.pdf 104
  • 105. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 18 Federal Reserve Board Rule on Loan Originator Compensation Module 18.2 Three main prohibitions: P2: Compensation by someone other than the consumer. If an LO will be compensated by the consumer, the LO may not also receive compensation from the lender funding the loan, or any other person connected with that transaction. Federal Reserve Regulation Z: Loan Originator Compensation and Steering 12 CFR 226 http://edocket.access.gpo.gov/2010/pdf/2010-22161.pdf 105
  • 106. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 18 Federal Reserve Board Rule on Loan Originator Compensation Module 18.2 Three main prohibitions: P3: Prohibitions against steering. LOs may not steer a consumer to a loan only because the LO will be compensated at a higher rate by selling that product, unless the loan is in the best interest of the consumer. Federal Reserve Regulation Z: Loan Originator Compensation and Steering 12 CFR 226 http://edocket.access.gpo.gov/2010/pdf/2010-22161.pdf 106
  • 107. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 18 Federal Reserve Board Rule on Loan Originator Compensation Module 18.3 Review the Section 18 Handout: RESPA Roundup RESPA Roundup: Compliance Guide for REPA as it applies to the Federal Reserve Board’s MLO Compensation Rules Published on Sept 24, 2010 107
  • 108. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 19 Real Estate Settlement and Procedures Act RESPA Modules 19.1-19.2 Applies to all federally related loans; sale or refi, primary market loans only. Exemptions: 25 acres or more, temporary financing, assumptions with lender approval, conversions (contract to deed), secondary market transactions, vacant property. Which entities must comply? Real Estate Settlement and Procedures Act http://www.hud.gov/offices/hsg/ramh/res/respa_hm.cfm 108
  • 109. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 19 RESPA Modules 19.1-19.2 Which entities must comply? Lenders (banks, brokers, etc.) Real estate agents/Realtors Title and XO Appraisers Home inspectors Mortgage insurance companies Credit reporting agencies Flood hazard check companies Attorneys Hazard insurance companies Home warranty companies Builders Real Estate Settlement and Procedures Act http://www.hud.gov/offices/hsg/ramh/res/respa_hm.cfm 109
  • 110. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 19 RESPA Modules 19.1-19.2 Purpose Timely disclosure of settlement costs Limits on escrow reserve accounts Prohibits seller-directed title insurance Forbids kickbacks (Section 8. See next slide) GFE and HUD 1 Disclosure of Affiliated Business Arrangements Disclosure of potential loan servicing charges “Settlement Cost Booklet” Lender required use agreements Real Estate Settlement and Procedures Act http://www.hud.gov/offices/hsg/ramh/res/respa_hm.cfm 110
  • 111. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 19 RESPA Modules 19.1-19.2 Section 8 Referral Fees Prohibits the giving or taking of a fee or other thing of value for a referral involving a federally related loan Un-earned fee (also called a kickback) A fee we receive but we have performed no work in exchange for receiving the fee. Real Estate Settlement and Procedures Act http://www.hud.gov/offices/hsg/ramh/res/respa_hm.cfm 111
  • 112. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 19 Module 19.2 Violations of Section 8's anti-kickback, referral fees and unearned fees provisions of RESPA are subject to criminal and civil penalties. In a criminal case a person who violates Section 8 may be fined up to $10,000 and imprisoned up to one year. In a private law suit a person who violates Section 8 may be liable to the person charged for the settlement service an amount equal to three times the amount of the charge paid for the service. 112
  • 113. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 19 RESPA Modules 19.1-19.2 TILA/RESPA Definition of “an Application” Financial Data Borrower’s Name Soc Income Estimated value Loan Amount ….. Prop address (will have this if refi, might not have this right away if borrower is still house-shopping.) ….. Any other info deemed necessary by the LO Real Estate Settlement and Procedures Act http://www.hud.gov/offices/hsg/ramh/res/respa_hm.cfm 113
  • 114. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 19 RESPA Module 19.3 Take the RESPA Quiz Section 19 Module 19.4 Learn how to complete a Good Faith Estimate See instructions from HUD Instructions for Completing Good Faith Estimate (GFE) Form Code of Federal Regulations Title 24, Volume 5 114
  • 115. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 20 RESPA Amendments in 2009 Modules 20.1 Real Estate Settlement and Procedures Act (2009 Changes) http://www.federalreserve.gov/boarddocs/supmanual/cch/respa.pdf 115
  • 116. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 20 RESPA Amendments in 2009 Modules 20.1-20.7 GFE tolerances Violations, penalties Definition of “An Application” GFE delivery, loan term availability Changed circumstances Seller paid fees Required use Average charge pricing, volume discounting RESPA Amendments Quiz Real Estate Settlement and Procedures Act (2009 Changes) http://www.federalreserve.gov/boarddocs/supmanual/cch/respa.pdf 116
  • 117. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 21 Module 21.1 and 21.2 Equal Credit Opportunity Act ECOA 1974 ECOA points us toward the evaluation based on creditworthiness only. Nine categories; the prohibited bases: Race Color Religion Sex Marital Status National Origin Income from Public Assistance (Age) Whether an applicant has exercised his or her rights under this act. Equal Credit Opportunity Act http://www.fdic.gov/regulations/laws/rules/6500-1200.html 117
  • 118. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 21 ECOA Module.21.2 It is a violation to discourage an applicant from making an application for credit on a prohibited basis. Cannot ask an applicant if he or she receives alimony, child support. The applicant may volunteer such information. You must ask if he or she PAYS alimony or child support. Unmarried… ECOA requires the lender to provide a copy of the appraisal report. Application need not be in writing for this act to apply. Can we ask questions NOT related to creditworthiness? Adverse Action Form Equal Credit Opportunity Act http://www.fdic.gov/regulations/laws/rules/6500-1200.html 118
  • 119. National Association of Mortgage Fiduciaries Jillayne Schlicke Section21 Module 21.2 Equal Credit Opportunity Act ECOA Marital Status 1. Unmarried = Single Divorced Widowed 2. Married 3. Separated Equal Credit Opportunity Act http://www.fdic.gov/regulations/laws/rules/6500-1200.html 119
  • 120. National Association of Mortgage Fiduciaries ECOA comparison to Race Color Religion Sex National Origin Marital Status Income from Public Assistance Age Whether an applicant has exercised his or Her rights under this Act. Jillayne Schlicke Fair Housing Race Color Religion (Creed) Sex National Origin Familial Status Sexual orientation added in 2012 as a protected class in all 50 states to Fair Lending rules Disability 120
  • 121. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 21 Module 21.3 Equal Credit Opportunity Act ECOA Quiz 121
  • 122. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 22 Module 22.1 and 22.2 Fair Credit Reporting Act FCRA Fair Credit Reporting Act http://www.fdic.gov/regulations/laws/rules/6500-200.html Passed to ensure consumers have access to credit information used by lenders and others so that remedial steps could be taken when incorrect or outdated information remained in their file. Purpose of a credit report: Insurance, licensing, instruction from consumer, extension of credit, employment, response to a court order, potential investor risk, other legitimate business needs. Credit reports are deemed privileged info. A CRA has 30 days to respond to a disputed item Adverse Action: Name, address and phone number of the CRA, reason, and info on how to obtain a free copy of their report. 122
  • 123. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 22 Fair Credit Reporting Act FCRA Module 22.3 Quiz 123
  • 124. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 23 Modules 23.1-23.10 Other Federal Laws Governing Mortgage Lending HMDA Home Mortgage Disclosure Act CRA Community Reinvestment Act GLB Gramm Leach Bliley Act AKA Privacy Act GLB FTC Safeguard Rules MARS Rules Bank Secrecy Act U.S. Patriot Act PMI Act FACTA Fair and Accurate Credit Transactions Act Do Not Call Additional Federal Laws Quiz 124
  • 125. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 24 SAFE Mortgage Licensing Act Module 24.1 The SAFE Act of 2008 SAFE = Secure and Fair Enforcement Act  Passed in order to increase uniformity, reduce regulatory burden, enhance consumer protection, and reduce fraud. Establishes the Nationwide Mortgage Licensing System and Registry. Title V SAFE Mortgage Licensing Act of 2008 http://mortgage.nationwidelicensingsystem.org/SAFE/NMLS %20Document%20Library/SAFE-Act.pdf 125
  • 126. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 24 SAFE Act Module 24.2 “Registered Loan Originator” An employee of: a depository institution; a subsidiary that is: owned and controlled by a depository institution AND regulated by a federal banking agency OR An institution regulated by the Farm Credit Admin Title V SAFE Mortgage Licensing Act of 2008 http://mortgage.nationwidelicensingsystem.org/SAFE/NMLS %20Document%20Library/SAFE-Act.pdf 126
  • 127. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 24 SAFE Act Module 24.2 State or Federally Chartered Depository Banks: LOs are exempt from testing and education. NOT exempt from “registration.” Register with the Nationwide Mortgage Licensing System (NMLS) and will be given a unique identifier. “Registered” LOs Title V SAFE Mortgage Licensing Act of 2008 http://mortgage.nationwidelicensingsystem.org/SAFE/NMLS %20Document%20Library/SAFE-Act.pdf 127
  • 128. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 24 SAFE Act Module 24.2 Issuance of a License: Never revoked No felony last 7 years No felony at any time re fraud, dishonesty, breach of trust, money laundering Financial responsibility Pre-licensing education Written test Net worth and surety bond Title V SAFE Mortgage Licensing Act of 2008 http://mortgage.nationwidelicensingsystem.org/SAFE/NMLS %20Document%20Library/SAFE-Act.pdf 128
  • 129. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 24 SAFE Act Module 24.2 LO exam: 75% to pass Can retake 3 X at 30 day intervals If fail 3 X, must wait 6 months 5 year lapse in license: must retake the test Title V SAFE Mortgage Licensing Act of 2008 http://mortgage.nationwidelicensingsystem.org/SAFE/NMLS %20Document%20Library/SAFE-Act.pdf 129
  • 130. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 24 SAFE Act Module 24.2 Continuing Ed 3 hours Federal Law 2 hours Ethics, Consumer Protection, Fraud, Fair Housing 2 hours Non Traditional Lending 1 hour Undefined No carry-overs Can’t take the same class each year. Title V SAFE Mortgage Licensing Act of 2008 http://mortgage.nationwidelicensingsystem.org/SAFE/NMLS %20Document%20Library/SAFE-Act.pdf 130
  • 131. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 24 SAFE Act Module 24.3 Take the SAFE Act Quiz 131
  • 132. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 25 Dodd Frank Act Changes Module 25.1 Escrow Requirements APOR = Average Prime Rate Offering Module 25.2 Loan Originator Compensation Requirements Additional LO Qualifications under Dodd Frank 132
  • 133. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 25 Dodd Frank Act Changes Module Module Module Module Module Module 25.3 25.4 25.5 25.6 25.7 25.8 Ability to Repay Qualified Mortgage Balloon Payment, QMs High Cost Mortgages Mortgage Servicing Appraisal Disclosure and Delivery Module 25.9 Test your knowledge! Take the Dodd Frank Act Changes Quiz 133
  • 134. National Association of Mortgage Fiduciaries Jillayne Schlicke Section 26 Final Exam, Recap and Close Review all remaining unanswered questions. FINAL EXAM Students complete end-of-course evaluation form. Instructor provides end-of-course completion certificates. 134
  • 135. National Association of Mortgage Fiduciaries Jillayne Schlicke Jillayne Schlicke CE Forward, Inc. National Assoc of Mortgage Fiduciaries 206-931-2241 jillayne@ceforward.com mortgagefiduciaries.com 135