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Jon	
  Rahl	
  |	
  jrahl@cityofseaside.us	
  |	
  503.738.3097	
  
Partnering	
  locally	
  to	
  deliver	
  
Seaside’s	
  Brand	
  Promise	
  to	
  Visitors	
  
THE	
  PROBLEM	
  
TO…	
  Create	
  recrea+onal	
  awareness	
  beyond	
  
Seaside’s	
  famous	
  beach.	
  
TO:	
  Create	
  recrea+onal	
  awareness	
  beyond	
  
Seaside’s	
  famous	
  beach.	
  
	
  
BY:	
  Building	
  non-­‐tradi+onal	
  rela+onships	
  and	
  
deepening	
  our	
  knowledge	
  base	
  of	
  area	
  product.	
  
	
  
HOW	
  TO	
  SOLVE	
  OUR	
  PROBLEM?	
  
TRADITIONAL	
  +	
  NON-­‐TRADITIONAL	
  
PARTNERS	
  
•  Necanicum	
  Watershed	
  Council	
  
•  City	
  of	
  Seaside	
  Public	
  Works	
  Department	
  
•  City	
  of	
  Seaside	
  Police	
  Department	
  
•  Seaside	
  Fire	
  &	
  Rescue	
  
•  Sunset	
  Empire	
  Park	
  &	
  Recrea+on	
  District	
  
•  Our	
  neighbors,	
  our	
  compe+tors	
  (i.e.	
  Astoria	
  to	
  
our	
  north,	
  Cannon	
  Beach	
  to	
  our	
  south)	
  
INSPIRATION	
  
•  A	
  story	
  about	
  our	
  water	
  system	
  /flood	
  mi+ga+on	
  
•  Classes	
  for	
  locals	
  =	
  possibili+es	
  for	
  visitors	
  
•  Thinking	
  about	
  our	
  aging	
  popula+on	
  with	
  thirst	
  for	
  adventure	
  
INSIGHTS	
  
•  Seaside	
  2034	
  –	
  “Building	
  a	
  bridge	
  to	
  our	
  future”	
  
SEASIDE’S	
  BRAND	
  TRUTH	
  
Seaside	
  IS	
  “More	
  than	
  just	
  a	
  day	
  at	
  the	
  beach!”	
  
We	
  know	
  it,	
  but	
  how	
  can	
  we	
  help	
  our	
  visitors	
  discover	
  it?	
  
CREATIVE	
  INSPIRATION	
  
Diving	
  into	
  the	
  story	
  of	
  water	
  in	
  Seaside.	
  The	
  impacts	
  and	
  uses.	
  	
  
EXPRESSING	
  THE	
  IDEA	
  
A	
  short,	
  how-­‐to	
  video	
  showing	
  off	
  Seaside’s	
  new	
  kayak	
  launch	
  
EXPRESSING	
  THE	
  IDEA	
  
•  Immediately	
  posted	
  to	
  all	
  partner	
  social	
  
channels.	
  (Four	
  Facebook	
  Accounts)	
  
– Generated	
  11K	
  views	
  	
  
•  Outreach	
  to	
  tradi+onal	
  state	
  partner	
  
– Specifically	
  to	
  seek	
  larger	
  media	
  story	
  	
  
•  Included	
  in	
  local	
  business	
  mee+ngs	
  &	
  news	
  
– Local	
  knowledge	
  =	
  more	
  ambassador	
  power	
  
CHALLENGES	
  
•  Is	
  this	
  the	
  best	
  use	
  of	
  my	
  +me?	
  S+cking	
  to	
  our	
  
guns	
  by	
  visi+ng	
  a	
  watershed	
  and	
  an	
  area	
  that	
  
has	
  been	
  mi+gated	
  for	
  flooding.	
  Does	
  this	
  
really	
  equal	
  daily	
  produc+on?	
  	
  	
  	
  
•  ADA	
  Accessible,	
  but	
  are	
  we	
  promo+ng	
  it	
  
through	
  the	
  eyes	
  of	
  those	
  with	
  mobility	
  
limita+ons?	
  	
  
•  Measurement	
  (how	
  do	
  you	
  measure	
  free?)	
  
THE	
  RESULTS	
  (SO	
  FAR)	
  
•  One	
  story:	
  
Weekenders,	
  who	
  are	
  
making	
  a	
  transi+on	
  to	
  
Seaside	
  as	
  full-­‐+me	
  
residents,	
  bought	
  
kayaks	
  BECAUSE	
  of	
  
this	
  new	
  launch.	
  
•  Strict	
  observa+on	
  is	
  
something	
  we’ve	
  used	
  
to	
  measure	
  success.	
  
THE	
  RESULTS	
  (SO	
  FAR)	
  
THE	
  RESULTS	
  (SO	
  FAR)	
  
LESSONS	
  +	
  THE	
  BIGGER	
  PICTURE	
  
Just	
  one	
  of	
  many	
  steps	
  towards	
  development	
  of	
  Seaside’s	
  Natural	
  History	
  Park!	
  

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USTravel_ESTO_JRahl_8.24.15

  • 1. Jon  Rahl  |  jrahl@cityofseaside.us  |  503.738.3097   Partnering  locally  to  deliver   Seaside’s  Brand  Promise  to  Visitors  
  • 2. THE  PROBLEM   TO…  Create  recrea+onal  awareness  beyond   Seaside’s  famous  beach.  
  • 3. TO:  Create  recrea+onal  awareness  beyond   Seaside’s  famous  beach.     BY:  Building  non-­‐tradi+onal  rela+onships  and   deepening  our  knowledge  base  of  area  product.     HOW  TO  SOLVE  OUR  PROBLEM?  
  • 4. TRADITIONAL  +  NON-­‐TRADITIONAL   PARTNERS   •  Necanicum  Watershed  Council   •  City  of  Seaside  Public  Works  Department   •  City  of  Seaside  Police  Department   •  Seaside  Fire  &  Rescue   •  Sunset  Empire  Park  &  Recrea+on  District   •  Our  neighbors,  our  compe+tors  (i.e.  Astoria  to   our  north,  Cannon  Beach  to  our  south)  
  • 5. INSPIRATION   •  A  story  about  our  water  system  /flood  mi+ga+on   •  Classes  for  locals  =  possibili+es  for  visitors   •  Thinking  about  our  aging  popula+on  with  thirst  for  adventure  
  • 6. INSIGHTS   •  Seaside  2034  –  “Building  a  bridge  to  our  future”  
  • 7. SEASIDE’S  BRAND  TRUTH   Seaside  IS  “More  than  just  a  day  at  the  beach!”   We  know  it,  but  how  can  we  help  our  visitors  discover  it?  
  • 8. CREATIVE  INSPIRATION   Diving  into  the  story  of  water  in  Seaside.  The  impacts  and  uses.    
  • 9. EXPRESSING  THE  IDEA   A  short,  how-­‐to  video  showing  off  Seaside’s  new  kayak  launch  
  • 10. EXPRESSING  THE  IDEA   •  Immediately  posted  to  all  partner  social   channels.  (Four  Facebook  Accounts)   – Generated  11K  views     •  Outreach  to  tradi+onal  state  partner   – Specifically  to  seek  larger  media  story     •  Included  in  local  business  mee+ngs  &  news   – Local  knowledge  =  more  ambassador  power  
  • 11. CHALLENGES   •  Is  this  the  best  use  of  my  +me?  S+cking  to  our   guns  by  visi+ng  a  watershed  and  an  area  that   has  been  mi+gated  for  flooding.  Does  this   really  equal  daily  produc+on?         •  ADA  Accessible,  but  are  we  promo+ng  it   through  the  eyes  of  those  with  mobility   limita+ons?     •  Measurement  (how  do  you  measure  free?)  
  • 12. THE  RESULTS  (SO  FAR)   •  One  story:   Weekenders,  who  are   making  a  transi+on  to   Seaside  as  full-­‐+me   residents,  bought   kayaks  BECAUSE  of   this  new  launch.   •  Strict  observa+on  is   something  we’ve  used   to  measure  success.  
  • 13. THE  RESULTS  (SO  FAR)  
  • 14. THE  RESULTS  (SO  FAR)  
  • 15. LESSONS  +  THE  BIGGER  PICTURE   Just  one  of  many  steps  towards  development  of  Seaside’s  Natural  History  Park!