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Increasing Departmental and
University Community with an Asynchronous
             Online Orientation
                        Jozenia Colorado, Ph.D.
                          Assistant Professor

                      Marcus D. Childress, Ph.D.
                         Professor and Chair

                   Presented at 2012 Summer Institute
           For Distance Learning and Instructional Technology
                            August 3, 2012
Departmental and
University Community
•   Who Are We?
•   Previous 2008 Study
•   Current Efforts to Build Community
•   New Online Orientation
    – Design
    – Demonstration
    – Initial Feedback
About ESU IDT
• Department formed in 1996
   – Pre-service instructional technology courses for P-12
     education majors
   – Master of Science in Instructional Design and Technology
• The only IDT Master of Science degree in Kansas
• Entirely online in 2000
• Currently active students in MS program: 200+
Graduate Credit Hours
FY 2001- FY 2007




             ESU Data
             Book 2007
Degrees Awarded, 1997-2008*




           IDT Data 2008
Geographic Distribution of Students

In-State: 150

Out-of-State: 42
(23 states)

International: 31
(Lebanon, Panama
, Canada, China, E
gypt, Jordan, Pakis
tan, South
Korea, Slovakia,
Saudi
Arabia, Japan, Boli
via, Georgia, Sri
Lanka, India)
Geographic Distribution of Students

Kansas City Metro
Area: 62
Placement
• Technology Coordinators/Administrators
   – P-12, Community College, University
• Instructional Designers
• Corporate Trainers
• Department of Defense Instructional Designers &
  Contractor Instructional Designers
• Healthcare Professionals
• Advanced Graduate Studies
   – Ph.D. programs
Placement
In addition to P-12 and higher education employment, recent
   graduates' positions include:

• Trainer, National Weather Service, NOAA
• Project Manager, Simulation Technology, Business Transformation
  Services, IBM
• Corporate Trainer, Training and Marketing Authoring Network
  Department, John Deere
• Instructional Systems Specialist, Training Directorate, US Army
• Training Specialist, Cubic Defense Applications Group
• Multimedia Developer, Cubic Defense Applications Group
• Senior Training Specialist, Federal Reserve Bank of Atlanta
• Chief Director of Operations, The Blissett Group (Learning
  solutions/workplace performance consulting firm)
• Instructional Designer, ADR Book Print and Multimedia
Online Survey
Participants
• 73 Master of Science in Instructional
  Design and Technology degree
  candidates or graduates (36 current
  students and 37 alumni)
Cases
GSAC Picnic
Sunflower Yearbook
“Attention everyone!
The Sunflower Staff is proud to announce the
  2008-2009 yearbook has arrived! They are
  available to pick up in the Memorial Union
  Bookstore and other various locations around
  campus. We hope that you enjoy!
Graduation Day
Graduation Day
2008 Study Results-Departmental
(Spurgin & Childress, 2009)
• Students reported a low sense of connection
  with the department and a low likelihood that
  they would stay in touch after completing the
  program
• While comments variously lauded the
  department’s program, commented that the
  amount of community was fine, and noted
  students’ responsibility in building community,
  no respondent described the existence of an
  interaction-rich departmental community.
2008 Study Results-University
(Spurgin & Childress, 2009)
• Similar to Departmental Trends
• Low inclination to donate money to the
  university
• Low inclination to join the alumni
  association
Solutions
Electronic Mailing List (Listserv)
Master’s Project Presentations
Master’s Project Presentations
Social Networking
Social Networking
Personal Biographies
Social Networking Sites
Sporting Tailgates
Sporting Tailgates
Sporting Tailgates
Sporting Tailgates
Tailgate Cam
Tailgate Cam
Virtual Pumpkin Carving Contest
NCAA Basketball
Bracket Contest
Other Solutions
Webinars
YouTube Channel
Leveraging Off-Campus
Activities
SIDLIT
AECT – Association for Educational
Communications and Technology
Second Life Open House
Twitter
More Ideas
•   Virtual Tours of Department/Campus
•   Regular Online Webinars/Lectures
•   Orientation Session
•   Faculty Meet and Greet - Online
•   Virtual Office Hours
Online Orientation
Design – Needs Analysis
• General program information
• Student support services
• What to expect in an online course/how to
  be successful in an online program
• Information about the department and the
  university
• Videos and pictures about the university
• Video and/or audio clips from faculty and
  alumni.
Design – Needs Analysis
• Format: Asynchronous Online
• No longer than 60 minutes
• Delivered through LMS to help track
  participation data
Development
• Used Moodle LMS – Ease of
  Administration
• Variety of Media
  – Welcome and Introduction from Chair
  – Faculty Tips
  – IDT Faculty Intro
  – Alumni Testimonials
• Interactive Tutorials Developed in Adobe
  Captivate
Demonstration
Initial Feedback on Orientation
• “I wish I had a course like this when I started IDT.
  Very thorough and I even learned some things I
  didn't know after 2 years in the program! I enjoyed
  the Captivate modules”; “This course is something
  the IDT program desperately needed for their new
  students! The fact that it finally exists is fantastic!”
• “It is thorough. But, it's a bit scattered and could
  be confusing to navigate.” I think the course as a
  whole is really well done!! The information is so
  valuable and exactly what an incoming student
  needs fantastic work.
Initial Feedback on Orientation
Initial Feedback on Orientation
Initial Feedback on Orientation
Initial Feedback on Orientation
• “Because I have already been to campus so
  many times that I found this training a bit
  redundant, but I do think it would be very
  useful to distance students.”
• “The orientation made me really want to take
  a little trip and come meet the faculty. I may
  have to plan something between school
  starting, my teaching starting, and vacation. I
  would love to meet you all in person!”
Methodology
• Three Groups:
  – New Students, n=10
  – IDT Students admitted BEFORE Spring
    2012, n=18
  – Non-IDT Students in Other Online Programs, (To
    Be Implemented, Fall 2012)
• Average Completed Credit Hours:
  – New Students
    • Online – 3.6
    • Face-to-Face - .75
  – Admitted IDT Students
    • Online – 30.7
    • Face-to-Face – 3
Ongoing Data Collection
• Survey Instrument
• Similar items to 2008 Study
• Purpose
  – Measure Current Departmental and University
    Community
  – Measure Effectiveness of Current Efforts to
    Increase Community
Eventual Data Analysis
• Compare Data to 2008 Study Results:
  – Are we doing any better 4 years later?
  – If so, what events make the difference?
• Compare IDT Data to Other Programs
  – Other programs do not give any, or as
    many, opportunities for building community
• Does it even matter?
  – Student/Faculty Perceptions
  – Student Satisfaction with Program
References
• Spurgin, D. G. & Childress, M.D. (2009). Effects of
  University and Departmental Community on Online
  Learners. EDUCAUSE Quarterly, 32(4). Retrieved from
  http://www.educause.edu/EDUCAUSE+Quarterly/EDUC
  AUSEQuarterlyMagazineVolum/EffectsofUniversityandD
  epartme/192958
• Gopalakrishnan, P., Colorado, J.T., & Childress, M.D.
  (2012) Increasing Student Satisfaction, Departmental
  and University Community with an Asynchronous Online
  Orientation for a Online Graduate Program. Proposal to
  be presented at AECT conference, Louisville, KY.

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Increase Departmental and University Community with an Asynchronous Online Orientation

  • 1. Increasing Departmental and University Community with an Asynchronous Online Orientation Jozenia Colorado, Ph.D. Assistant Professor Marcus D. Childress, Ph.D. Professor and Chair Presented at 2012 Summer Institute For Distance Learning and Instructional Technology August 3, 2012
  • 2. Departmental and University Community • Who Are We? • Previous 2008 Study • Current Efforts to Build Community • New Online Orientation – Design – Demonstration – Initial Feedback
  • 3. About ESU IDT • Department formed in 1996 – Pre-service instructional technology courses for P-12 education majors – Master of Science in Instructional Design and Technology • The only IDT Master of Science degree in Kansas • Entirely online in 2000 • Currently active students in MS program: 200+
  • 4. Graduate Credit Hours FY 2001- FY 2007 ESU Data Book 2007
  • 6. Geographic Distribution of Students In-State: 150 Out-of-State: 42 (23 states) International: 31 (Lebanon, Panama , Canada, China, E gypt, Jordan, Pakis tan, South Korea, Slovakia, Saudi Arabia, Japan, Boli via, Georgia, Sri Lanka, India)
  • 7. Geographic Distribution of Students Kansas City Metro Area: 62
  • 8. Placement • Technology Coordinators/Administrators – P-12, Community College, University • Instructional Designers • Corporate Trainers • Department of Defense Instructional Designers & Contractor Instructional Designers • Healthcare Professionals • Advanced Graduate Studies – Ph.D. programs
  • 9. Placement In addition to P-12 and higher education employment, recent graduates' positions include: • Trainer, National Weather Service, NOAA • Project Manager, Simulation Technology, Business Transformation Services, IBM • Corporate Trainer, Training and Marketing Authoring Network Department, John Deere • Instructional Systems Specialist, Training Directorate, US Army • Training Specialist, Cubic Defense Applications Group • Multimedia Developer, Cubic Defense Applications Group • Senior Training Specialist, Federal Reserve Bank of Atlanta • Chief Director of Operations, The Blissett Group (Learning solutions/workplace performance consulting firm) • Instructional Designer, ADR Book Print and Multimedia
  • 11. Participants • 73 Master of Science in Instructional Design and Technology degree candidates or graduates (36 current students and 37 alumni)
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  • 20. Cases
  • 23. “Attention everyone! The Sunflower Staff is proud to announce the 2008-2009 yearbook has arrived! They are available to pick up in the Memorial Union Bookstore and other various locations around campus. We hope that you enjoy!
  • 26. 2008 Study Results-Departmental (Spurgin & Childress, 2009) • Students reported a low sense of connection with the department and a low likelihood that they would stay in touch after completing the program • While comments variously lauded the department’s program, commented that the amount of community was fine, and noted students’ responsibility in building community, no respondent described the existence of an interaction-rich departmental community.
  • 27. 2008 Study Results-University (Spurgin & Childress, 2009) • Similar to Departmental Trends • Low inclination to donate money to the university • Low inclination to join the alumni association
  • 32.
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  • 51. AECT – Association for Educational Communications and Technology
  • 54. More Ideas • Virtual Tours of Department/Campus • Regular Online Webinars/Lectures • Orientation Session • Faculty Meet and Greet - Online • Virtual Office Hours
  • 56. Design – Needs Analysis • General program information • Student support services • What to expect in an online course/how to be successful in an online program • Information about the department and the university • Videos and pictures about the university • Video and/or audio clips from faculty and alumni.
  • 57. Design – Needs Analysis • Format: Asynchronous Online • No longer than 60 minutes • Delivered through LMS to help track participation data
  • 58. Development • Used Moodle LMS – Ease of Administration • Variety of Media – Welcome and Introduction from Chair – Faculty Tips – IDT Faculty Intro – Alumni Testimonials • Interactive Tutorials Developed in Adobe Captivate
  • 60. Initial Feedback on Orientation • “I wish I had a course like this when I started IDT. Very thorough and I even learned some things I didn't know after 2 years in the program! I enjoyed the Captivate modules”; “This course is something the IDT program desperately needed for their new students! The fact that it finally exists is fantastic!” • “It is thorough. But, it's a bit scattered and could be confusing to navigate.” I think the course as a whole is really well done!! The information is so valuable and exactly what an incoming student needs fantastic work.
  • 61. Initial Feedback on Orientation
  • 62. Initial Feedback on Orientation
  • 63. Initial Feedback on Orientation
  • 64. Initial Feedback on Orientation • “Because I have already been to campus so many times that I found this training a bit redundant, but I do think it would be very useful to distance students.” • “The orientation made me really want to take a little trip and come meet the faculty. I may have to plan something between school starting, my teaching starting, and vacation. I would love to meet you all in person!”
  • 65. Methodology • Three Groups: – New Students, n=10 – IDT Students admitted BEFORE Spring 2012, n=18 – Non-IDT Students in Other Online Programs, (To Be Implemented, Fall 2012) • Average Completed Credit Hours: – New Students • Online – 3.6 • Face-to-Face - .75 – Admitted IDT Students • Online – 30.7 • Face-to-Face – 3
  • 66. Ongoing Data Collection • Survey Instrument • Similar items to 2008 Study • Purpose – Measure Current Departmental and University Community – Measure Effectiveness of Current Efforts to Increase Community
  • 67. Eventual Data Analysis • Compare Data to 2008 Study Results: – Are we doing any better 4 years later? – If so, what events make the difference? • Compare IDT Data to Other Programs – Other programs do not give any, or as many, opportunities for building community • Does it even matter? – Student/Faculty Perceptions – Student Satisfaction with Program
  • 68. References • Spurgin, D. G. & Childress, M.D. (2009). Effects of University and Departmental Community on Online Learners. EDUCAUSE Quarterly, 32(4). Retrieved from http://www.educause.edu/EDUCAUSE+Quarterly/EDUC AUSEQuarterlyMagazineVolum/EffectsofUniversityandD epartme/192958 • Gopalakrishnan, P., Colorado, J.T., & Childress, M.D. (2012) Increasing Student Satisfaction, Departmental and University Community with an Asynchronous Online Orientation for a Online Graduate Program. Proposal to be presented at AECT conference, Louisville, KY.

Notas do Editor

  1. Describe the IDT departmentDescribe first study about departmental and university community
  2. Some of my first thoughts:* I don’t know where the Memorial Union Bookstore is!* What are these other various locations? How am I supposed to know what they are?* Would I recognize any people in this book?* Would I recognize any buildings in this book?* Would I recognize any organizations in this book?* Would this book of memories include any of my experiences as an ESU student? On graduation day went to “buy” a yearbook to have some kind of evidence that I was affiliated w/ ESU. What I found was this:* It was free! How would I have known that?* While there were pictures of some academic departments in there, there wasn’t a picture of my own academic department. Do online educators get left of this book the same way online students do?  Maybe you can say that yearbooks aren’t for online grad students… but suppose for a minute that YEARBOOKS MIGHT BE A HUGE OPPORTUNITY TO BOND ONLINE LEARNERS TO ESU (which will result in more $$$ donated but more importantly, increased learning). Include online learners picturesCover events for online learners like IDT’s master’s presentationsHave online students write articles and take pictures too! Our stories are also part of what happened this year!
  3. GRADUATION DAY:Didn’t get to stand w/ fellow IDT students.Have no idea where to tell my family to sit, etc. because I’ve never been to the campus.Strangers on either side of me, also online learners in other depts. Affiliate w/ Teachers College joking about how they feel not affiliation w/ ESU (bragging about Pitt State instead)Picked up a yearbook!
  4. Meetbook:For my undergraduate schooling, I attended a small liberal arts college in Maine. Over the summer, all incoming Freshmen were required to submit a portrait and fill out some basic information about themselves. Upon arriving on campus, all Freshmen received a “Meetbook” which was a collection of all these pictures. This book was used biblically not only by all Freshmen, but also by most upperclassmen who also wanted to learn about the new students.At the start of every year, all Freshmen were given a Meetbook (virtual or online) – (thing C2C website where you can see other participants)
  5. Meetbook:For my undergraduate schooling, I attended a small liberal arts college in Maine. Over the summer, all incoming Freshmen were required to submit a portrait and fill out some basic information about themselves. Upon arriving on campus, all Freshmen received a “Meetbook” which was a collection of all these pictures. This book was used biblically not only by all Freshmen, but also by most upperclassmen who also wanted to learn about the new students.At the start of every year, all Freshmen were given a Meetbook (virtual or online) – (thing C2C website where you can see other participants)
  6. Personal Bios bios at IDT level, vs. redo at each class.the differece a social network that gets made available vs. one that actually gets used
  7. Meetbook:For my undergraduate schooling, I attended a small liberal arts college in Maine. Over the summer, all incoming Freshmen were required to submit a portrait and fill out some basic information about themselves. Upon arriving on campus, all Freshmen received a “Meetbook” which was a collection of all these pictures. This book was used biblically not only by all Freshmen, but also by most upperclassmen who also wanted to learn about the new students.At the start of every year, all Freshmen were given a Meetbook (virtual or online) – (thing C2C website where you can see other participants)
  8. campus visit requirements(At START of program, not just at end where I can’t use the connections made in a visit to enhance my classroom discussions)
  9. campus visit requirements(At START of program, not just at end where I can’t use the connections made in a visit to enhance my classroom discussions)
  10. campus visit requirements(At START of program, not just at end where I can’t use the connections made in a visit to enhance my classroom discussions)
  11. Leveraging off-campus activities (professional conferences or regional sporting events, etc.)
  12. SL night once a month – Can’t just create a site and hope folks will attend. A prof or some dept/univ figure needs to be there for it to take hold.
  13. 1) general program information, such as course offerings, course timetable, and technology required, 2) student support services, such as library resources and technology support for students, 3) what to expect in an online course and how to be successful in an online program, and 4) information about the department and the university. Participants of the survey indicated they wanted to see videos and pictures about the university as well as video and/or audio clips from faculty and alumni.
  14. Ninety percent of participants indicated the orientation should be delivered asynchronously so that students could complete it at their own pace. Some wanted to visit the university. In addition, respondents did not want an orientation that would take over 60 minutes to complete. It was decided the orientation would be delivered through a learning management system (LMS), allowing asynchronous completion of the orientation as well as tracking of pretest and posttest data.
  15. Initial Feedback on Orientation – after project completion
  16. Initial Feedback on Orientation-After some modifications
  17. Initial Feedback on Orientation
  18. Initial Feedback on Orientation
  19. Initial Feedback on Orientation
  20. Preliminary Results!!
  21. Enrolled Students