Joe Marquez

12 Seguidores

User experience and information services professional with 10+ years experience working with the web and providing information services in academic library, city government, and private sector environments. I have been involved in the planning and coordinating of three major university/college website redesigns and moving the institutions forward in the area of social media and the restructuring of their web presence. My latest project is doing qualitative and quantitative research using a service design methodology to better understand how students use the physical and virtual academic library.

library user experience service design reed college academic libraries libraries assessment design thinking oregon state university customer journey mapping wayfinding signage marketing website qr code xerxes 2 mobile internet librarian 2010 academic library website website redesign carl2010

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Joe Marquez

Apresentações

Using the Library Staff and Statistics to Create a Dynamic Twitter Program

Redesigning the Academic Library Website

Marketing in the Library and Beyond

Wayfinding a tale of two libraries and their methods for understanding library navigation

Understanding Understanding: Implementing Design-Focused Service Initiatives at Your Library

Service Design: Towards a Holistic Assessment of the Library Experience

Everything is a Service: New Perspectives on Assessing the Library Using Service Design

Documentos

Ssu twitter guidelines

Gostaram

Mobile devices for research

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