E-Gov To We-Gov in Moscow. Best Practices In Open Government.
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Presentation by the Glover Park Group's Jonathan Kopp about the power of technology, communication and participation to increase the efficiency and effectiveness of city, state and federal governments. Delivered before a live & streamed international audience at Moscow's 2013 rASiA Innovation Forum.
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E-Gov To We-Gov in Moscow. Best Practices In Open Government.
- 1. E-‐Gov to We-‐Gov Jonathan Kopp, Chief Interac2ve Strategist The Glover Park Group Moscow, 25 June 2013 @jonathankopp
- 2. Reputa.on = Rhetoric + Reality 2
- 3. Biggest city in Europe; 6th in the world E-‐Gov & digital innova2on underway • Goal: 100% of Moscow government services online by 2016 • Informa(on City, announced in 2011 • Moscow Technology Incuba2on Program (MTIP) & API Moscow accelerator, 2013 Moscow: Ripe With Opportunity 3
- 4. … But Hobbled By Reputa.onal Challenges 4 • 30th of Russian ci2es for ease of doing business • 59th of 120 global ci2es for compe22veness • 112th of 185 countries for ease of doing biz • 133rd of 174 for transparency • 49th of 50 for e-‐Gov readiness Moscow Russia [refers to ousted Moscow Mayor Yuri Luzhkov, 2010]
- 5. E-‐Gov Is Step #1 E-‐Gov Technology & Efficiency Gov 2.0 Transparency & Connec.vity We-‐Gov Collabora.on & Co-‐crea.on 5 Open Gov Community & Accessibility
- 6. In Line Online 6 1! 4!2! 3! 5! 6! 7! 8!1! • Denmark, Sweden & Spain use pre-‐filled tax returns. • US would save taxpayers US$2 billion in money & US$225 million hours of tax prep 2me per year.
- 7. Managing Modern Municipal Machines Stockholm: • 20-‐25% drop in traffic volume • € 84 million for reinvestment 7 1! 4!2! 3! 5! 6! 7! 8!2! Siemen’s “Intelligent Traffic System” (ITS) to the rescue?
- 8. Crunching Data In the Big Apple 1TB of raw data (143 million printed pages) passes through NYC’s Office of Policy & Strategic Planning every day • 2x busts on bootleg cigarehe sales • Speedier tree removal aier Hurricane Sandy • Data on building boilers, sprinklers & grease disposal to prevent fires & water pollu2on 8 1! 4!2! 3! 5! 6! 7! 8!3! • Saves 2me, money & lives
- 9. Breaking Down Bureaucracy Searchable public data sets across more than a dozen federal agencies. Includes: • monitoring & surveillance data • early warning systems • tools for tracking health impacts of global climate change 9 1! 4!2! 3! 5! 6! 7! 8!4!
- 10. Smarter Cons.tuent Service NYC call center for all non-‐emergency municipal services • 121 million calls since 10/2002 • Up to 111,000 calls a day 10 1! 4!2! 3! 5! 6! 7! 8!5!
- 11. Unleashing Unforeseen Innova.on 11 Interac2ve Google map kept public informed during Hurricane Sandy Waze acquired by Google for $1.3B HEALTH & SAFETY TRAFFIC 1! 4!2! 3! 5! 6! 7! 8!6!
- 12. United States of America Apps 12 • 1,100+ NYC data sets • 66 apps on NYC MTA website, alone • Next: phonebooth 2.0 1! 4!2! 3! 5! 6! 7! 8!7! 11,00+ par2cipants
- 13. We-‐Gov • Open annota2on of laws & policies, in formula2on • Top-‐down, bohom-‐up & everything in between • Collabora2on & co-‐crea2on 13 1! 4!2! 3! 5! 6! 7! 8!8!
- 14. Moscow’s Moment “A good hockey player plays where the puck is. A great hockey player plays where the puck is going to be.” – Wayne Gretzky 14 Alexander Ovechkin
- 15. E-‐Gov to We-‐Gov Jonathan Kopp, Chief Interac2ve Strategist The Glover Park Group Moscow, 25 June 2013 @jonathankopp