How controlling WIP, Utilization and Batch Size can lead to a high performing team.

1. WIP IT!
How Slowing It Down Makes You Go Faster
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Jolly Rajan
Agile Coach @ ECOLOGIK CONSULTING GROUP
jolly@ecologikconsultinggroup.com

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What Leads To This Mismatched Expectation?

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Outdated Management Techniques

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What Makes Creative Work Different?

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Tasks Are Unique

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Requirements constantly change

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Output Resides In Different Places

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What Can We Do Differently?

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Work In Progress
Utilization
Batch Size

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Work In Progress
Utilization
Batch Size

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𝑪𝒚𝒄𝒍𝒆 𝑻𝒊𝒎𝒆 =
𝑾𝒐𝒓𝒌 𝑰𝒏 𝑷𝒓𝒐𝒈𝒓𝒆𝒔𝒔
𝑻𝒉𝒓𝒐𝒖𝒈𝒉𝒑𝒖𝒕
Little’s Law

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Work In Progress
Utilization
Batch Size

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Harvard Business Review. May 2012

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Work In Progress
Utilization
Batch Size

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Harvard Business Review. May 2012

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Slack!

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How Can The Team Use Slack Time?

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Help Each Other

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Improve Quality

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Remove Blocks In The System

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Work On Improvement Items For The Team

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Broaden Your Knowledge Base

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What Happens Then?

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Lower Cycle Time
We Deliver Value Faster

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Faster Feedback Cycles
Higher Quality

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Improved Predictability
Easier To Establish SLAs

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Less Multi-Tasking
Fewer Context Switches

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Team Is Not Overloaded
Happy Team Members!