Personal Information
Organização/Local de trabalho
Auckland, New Zealand New Zealand
Cargo
Manager, Contact Centre Practise at Vodafone
Setor
Apparel / Fashion
Sobre
Ultimately, I'm all about interaction. The point where consumers confront — and engage — with business. I am here to help business engage with the consumer and vice versa. I've been at the forefront of contact centre and collaboration technology for more than 25 years, with projects in retail, banking, insurance and service industries. I am heavily invested in research and consultancy, and I publish regularly on Google+ and here.
I lead an initiative in the retail market, making it easier for retailers to deliver against the expectations of the digiatlly-enabled consumer.
I have also led research and discussions with customers on Social Engagement, and have developed and deployed a num...
Marcadores
#designthinking
#management
#strategy
business intelligence
#business management
social media strategy
social media marketing
social media
advertising and marketing
john pratt
Ver mais
Apresentações
(5)Gostaram
(11)Building A Social Brand in 2016
Jeremy Waite
•
Há 8 anos
D-Congress 2016 Keynote
Jeremy Waite
•
Há 8 anos
Spark Digital: Digital distractions by Gary Webb
Spark Digital
•
Há 8 anos
4 Pillars of Retail Engagement
Edahn Small
•
Há 9 anos
"The World's Most Valuable Whiteboard Session" by Steve Jobs
Jeremy Waite
•
Há 10 anos
7 Tips to Beautiful PowerPoint by @itseugenec
Eugene Cheng
•
Há 11 anos
Selling and sales people
Siemens Power
•
Há 10 anos
Making loyalty pay: How to build - not destroy - value
McKinsey on Marketing & Sales
•
Há 10 anos
Coke's 'fans first' approach in social communities
iStrategy
•
Há 14 anos
50 Stats You Need to Know About Content Marketing
NewsCred
•
Há 10 anos
Social Manifesto
John Pratt
•
Há 11 anos
Personal Information
Organização/Local de trabalho
Auckland, New Zealand New Zealand
Cargo
Manager, Contact Centre Practise at Vodafone
Setor
Apparel / Fashion
Sobre
Ultimately, I'm all about interaction. The point where consumers confront — and engage — with business. I am here to help business engage with the consumer and vice versa. I've been at the forefront of contact centre and collaboration technology for more than 25 years, with projects in retail, banking, insurance and service industries. I am heavily invested in research and consultancy, and I publish regularly on Google+ and here.
I lead an initiative in the retail market, making it easier for retailers to deliver against the expectations of the digiatlly-enabled consumer.
I have also led research and discussions with customers on Social Engagement, and have developed and deployed a num...
Marcadores
#designthinking
#management
#strategy
business intelligence
#business management
social media strategy
social media marketing
social media
advertising and marketing
john pratt
Ver mais