Attached is an innovative visual 1 minute resume to promote myself and my accomplishments and shows the quality of work I have produced over the years with IHG, Choice, Marriott, Sheraton and independent hotels as a Hospitality Specialist, Hotel General Manager and Hotel Operations Manager.

1. SENIOR HOSPITALITY EXECUTIVE
Extensive hands-on management experience in
finance, sales and operations in diverse hospitality fields
including Starwood, Marriott, Choice and IHG brand
properties.
• General Management and Area Management
• Operational and Financial Management
• Project and Crisis Management
• Security and Risk Management
• Standard and Compliance Management
• Customer Service Management
• Revenue and Sales Management
• Opening and Refurbishing Experience

2. Ranked #11 of
194 hotels in
General Manager Atlanta, December
July 2012 - Present
2012
Artmore Hotel, Atlanta, GA
102 Rooms and Suites
• Improved Tripadvisor ranking to #11
from #19 of 194 hotels in six months
• Immediately identified shortfalls in
the organizational structure and
recruited a successful team to lead the
Sales, Front Office, Food and Beverage
and Housekeeping departments.
• Managed $4 million budget
increasing flow through in 6 months by
2% through rationalization of
resources, realizing cost savings
through efficiency in staffing and
increase of sales in food and
beverage, banqueting and rooms
• Personally built relationships with
corporate partners though active
networking though social media, direct
sales calls and area
events, associations and community
involvement

3. Senior Operations Manager December 2008 – December 2011
Holiday Inn Sunspree Resort, Montego Bay, Jamaica
518 Rooms and Suites
Before
After
• Designed and implemented inventory controls resulting in up to 20% reduction in shrink per annum
• Prepared utility usage analyses and implemented cost saving measures of up to 15% in Housekeeping and
Front Office Departments
• Created template for manpower monitoring and comparison providing savings of 2% per annum.
• Implemented strategies in the Rooms Division to improve customer service scores over all by 4% in one
year
• Managed $10 million refurbishing project over a two-year period

4. Area Hotel Operations Manager October 2007 – October 2008
Ace Parking, San Diego, California
10 Hotel Valet and Self Parking Locations over 25 mile radius
The US Grant, San Diego San Diego Del Mar Marriott Hyatt Regency La Jolla at Aventine
Hilton La Jolla
Torrey Pines
Westin Gaslamp
Quarter San Diego
• Reduced salaries and wages, maintenance, and insurance expenses by 10% over
previous year through rationalizing of each expense while maintaining quality of service
• Lead division through service and managerial improvements including proprietary
customer service and financial reporting programs
• Exemplary client relations and management of services lead to successful resigning of 5
renewable and 2 new contracts worth $6 million annually

5. Consultant: Pre-Opening General Manager December 2005 - July 2007
16 Suite boutique hotel 350 Condos in 5 locations
• Completed business licensing including Certificate of Occupancy, Tourism Licenses, Central
Bank Licensing and other operating licenses
• Responsible for overall property concept, floor plans, room design, menus and pricing
• Created General Ledger and Chart of Accounts and created budgets for financing approval
and startup
• Project Manager for construction with team of 15
carpenters, painters, masons, plumbers, electricians and tilers
• Negotiated contracts for tour operators, online booking agents such as
Expedia, Travelocity, and Orbitz

6. General Manager June 2003 – June 2005
Comfort Suites and Resort, Seven Mile Beach, Grand Cayman
108 all Suite Resort
• Improved market penetration by
15% through rate management
which contributed to a three year
$900,000 increase in gross sales
• Reduced past due receivables from
3% to 1% of gross revenue
• Managed $6 million refurbishment
of 70% of the property after major
hurricane damage; completed
project in 6 months and within
budget

7. Director of Rooms Division June 1997 - June 2003
The Courtleigh Group of Hotels, Kingston, Jamaica
170 Rooms and Suites 126 Rooms and Suites
• Managed $8 million refurbishing project over a 2 year period and for both properties
• Negotiated volume discounts with suppliers such as Guest Supply, American Hotel Register
Company, Diversey Lever and Ecolab resulting in average savings of 10% on annual
purchases
• Solicited best quotes, negotiated contracts and ensured installation quality parameters
• Increased annual revenues by 10% on average over 6 year period in each property within
first 2 years of operation
• Personally built relationships with corporate partners generating $800,000 in revenue

8. Other Brand Experience
Education
Florida International University, Ft. Lauderdale, FL
Bachelor of Science degree Hospitality Management

9. In Transition and
Seeking Opportunities
• I am a “Hospitality Specialist” who worked my way up the ranks
and, because I understand what it takes to do the job, I train and lead
people to be successful.
• I am a hotel manager who excels at providing guest service and fiscal
responsibility because I love what I do. I can work with the details while
keeping the big picture in mind.
• I have worked for several brands including Holiday Inn, Courtyard by
Marriott, Comfort Suites and Sheraton Suites.
I am seeking General Manager opportunities with brands such as
IHG, Hilton, Hyatt, Marriott, and Starwood at corporate and franchise
properties in the Atlanta area.
Forward leads to johnkirkwright1969@yahoo.com