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Emerging Media & Digital Communications

       The Social Media Revolution



                           Presented by:
                        Joseph Stabb
       Marketing Communication Administrator, Welch Allyn
   Adjunct-Lecturer, Communication Dept., Buffalo State College
Company Profile
• Founded: 1915


• Business: Global developer and
  manufacturer
  of medical devices and technologies


• Ownership: Privately-held (family-owned)


• Corporate headquarters: Skaneateles, N.Y.


• Operations: Sales, service, research and
  development, and manufacturing facilities
  in more
  than 50 countries
Global Reach




Today, Welch Allyn manufactures and
markets a broad array of solutions to
frontline caregivers in more than 50
countries around the world



         Skaneateles                Paris         Stuttgart      Tokyo     India
         Chicago                    Dublin        Madrid         Shanghai Malaysia
         Portland                   London        Johannesburg   Singapore
         Toronto                    Amsterdam     Milan          Sydney
         Mexico                     Helsingborg   Poznan
Presentation Outline
This presentation is going to cover many topics relating to recent developments in technology.

I.    Social Media Revolution
      I.     Definition of Social Web Media
      II.    Understanding Social Web Media
      III.   Types of Social Web Media

II.   Facebook
      I.     Understanding Facebook/Myspace
      II.    How it works
      III.   Tips, Tricks, & Best Practices
      IV.    Examples

III. Wikis
      I.     Understanding wikis
      II.    How it works
      III.   Tips, Tricks, & Best Practices
      IV.    Examples

IV. Second Life
      I.     Understanding Second Life
      II.    How it works
      III.   Tips, Tricks, & Best Practices
      IV.    Examples

V. Conclusion
      I.     Homework
State of Anarchy and Confusion

SOCIAL MEDIA REVOLUTION
The number of social websites is growing daily. Many have started to consolidate.

Social Media = Social media is an umbrella term that defines the various activities that
integrate technology, social interaction, and the construction of words, pictures, videos and
audio. This interaction, and the manner in which information is presented, depends on the
varied perspectives and quot;buildingquot; of shared meaning, as people share their stories, and
understandings. (http://en.wikipedia.org/wiki/Social_media)
It’s already happening

• Internal blogs
  – Intel, Pfizer, Dell, Disney, Microsoft

• Internal podcasts
  – Capital One, IBM, Johnson & Johnson

• Wikis (“living libraries”)
  – Sony, Toys „R‟ Us, Motorola
It’s already happening

• Social media can
  also be used by
  those that don’t like
  your company or
  product

• These are very
  influential people
  that can now reach
  others worldwide.
How many friends do you have?

FACEBOOK
Facebook

• Facebook originally
  began in 2004 as a
  way for college
  students to network
  with each other over
  the internet.
Facebook Statistics
Statistics

•    General Growth
      –      More than 70 million active users
      –      Facebook is the 6th most-trafficked website in the world (comScore)
      –      Facebook is the 2nd most-trafficked social media site in the world (comScore)

•    User Demographics
      –      Over 55,000 regional, work-related, collegiate, and high school networks
      –      More than half of Facebook users are outside of college
      –      The fastest growing demographic is those 25 years old and older
      –      Maintain 85 percent market share of 4-year U.S. universities

•    Applications
      –      No. 1 photo sharing application on the Web (comScore)
      –      Photo application draws more than twice as much traffic as the next three sites combined (comScore)
      –      More than 14 million photos uploaded daily
      –      More than 6 million active user groups on the site

•    International Growth
      –      The U.K. has the most users outside of the United States, with more than 8 million active users
      –      Canada is the third largest country with more than 7 million active users
      –      Remaining top 10 countries in order of active users (outside of the U.S., Canada and UK):
             Turkey, Australia, France, Sweden, Norway, Colombia, and South Africa

•    Platform
      –      Over 20,000 applications have been built on Facebook Platform
      –      140 new applications added per day
      –      More than 95% of Facebook members have used at least one application built on Facebook Platform
                                                                                                                   (Facebook)
http://www.facebook.com
Free Knowledge

WIKIS
What is a wiki?

• A wiki is a collection of web pages
  designed to enable anyone who accesses
  it to contribute or modify content, using a
  simplified markup language. Wikis are
  often used to create collaborative
  websites and to power community
  websites.

                                        (wikipedia.org)
Wikis
Statistics Scoreboard

• Users 7,014,031

• Admins 1,539

• User/Admin Ratio 4557.53
  users per admin

• Edits 220,371,552

• Pages 12,976,478

• Edits per Article 16.98
                        (WikiMedia, Inc.)




                        http://www.wikimedia.org
IBM wikis
http://www.ibmwikis.net/
Your World. Your Imagination.

SECOND LIFE
What is Second Life?

• Second Life® is a 3-D
  virtual world created
  by its Residents.
  Since opening to the
  public in 2003, it has
  grown explosively
  and today is inhabited
  by millions of
  Residents from
  around the globe.
Images of Second Life
Coca Cola in Second Life

• Coca Cola is a
  company that has
  definitely embraced
  Second Life.

• Launched during
  2007 as a resource
  for increased
  promotion and sales
  of Coca Cola gear.
Analytics & Measurement
Analytics & Measurement
                The Brief Review of Internet Metrics

            •    Key Terms & Definitions
                  –   Hits – typically refer to the number of
                      times a “file” is requested from an
                      internet site; typically reported weekly
                      or monthly; used to measure popularity
                      of an item
                  –   Unique Visitors – the number of
                      different people who access an internet
                      site; fine measure of audience size
                  –   Page Views – measures the number of
                      times a particular page is accessed
                      during the measurement period; much
                      better reflection of the number of
                      people that view a story
                  –   Unique Page Views – reflects the
                      number of unique visitors who have
                      accessed a particular web page during
                      the measurement period
CONCLUSION
Works Cited
Facebook. (n.d.). Statistics. Retrieved May
  05, 2008, from Facebook, Inc.:
  http://www.facebook.com/press/info.php?sta
  tistics

WikiMedia, Inc. (n.d.). Wikipedia: Statistics
 Department. Retrieved May 05, 2008, from
 WikiPedia:
 http://en.wikipedia.org/wiki/Wikipedia:Statisti
 cs_Department

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Social Media Revolution Buffalo State College

  • 1. Emerging Media & Digital Communications The Social Media Revolution Presented by: Joseph Stabb Marketing Communication Administrator, Welch Allyn Adjunct-Lecturer, Communication Dept., Buffalo State College
  • 2.
  • 3. Company Profile • Founded: 1915 • Business: Global developer and manufacturer of medical devices and technologies • Ownership: Privately-held (family-owned) • Corporate headquarters: Skaneateles, N.Y. • Operations: Sales, service, research and development, and manufacturing facilities in more than 50 countries
  • 4. Global Reach Today, Welch Allyn manufactures and markets a broad array of solutions to frontline caregivers in more than 50 countries around the world Skaneateles Paris Stuttgart Tokyo India Chicago Dublin Madrid Shanghai Malaysia Portland London Johannesburg Singapore Toronto Amsterdam Milan Sydney Mexico Helsingborg Poznan
  • 5. Presentation Outline This presentation is going to cover many topics relating to recent developments in technology. I. Social Media Revolution I. Definition of Social Web Media II. Understanding Social Web Media III. Types of Social Web Media II. Facebook I. Understanding Facebook/Myspace II. How it works III. Tips, Tricks, & Best Practices IV. Examples III. Wikis I. Understanding wikis II. How it works III. Tips, Tricks, & Best Practices IV. Examples IV. Second Life I. Understanding Second Life II. How it works III. Tips, Tricks, & Best Practices IV. Examples V. Conclusion I. Homework
  • 6. State of Anarchy and Confusion SOCIAL MEDIA REVOLUTION
  • 7. The number of social websites is growing daily. Many have started to consolidate. Social Media = Social media is an umbrella term that defines the various activities that integrate technology, social interaction, and the construction of words, pictures, videos and audio. This interaction, and the manner in which information is presented, depends on the varied perspectives and quot;buildingquot; of shared meaning, as people share their stories, and understandings. (http://en.wikipedia.org/wiki/Social_media)
  • 8.
  • 9. It’s already happening • Internal blogs – Intel, Pfizer, Dell, Disney, Microsoft • Internal podcasts – Capital One, IBM, Johnson & Johnson • Wikis (“living libraries”) – Sony, Toys „R‟ Us, Motorola
  • 10. It’s already happening • Social media can also be used by those that don’t like your company or product • These are very influential people that can now reach others worldwide.
  • 11. How many friends do you have? FACEBOOK
  • 12. Facebook • Facebook originally began in 2004 as a way for college students to network with each other over the internet.
  • 13. Facebook Statistics Statistics • General Growth – More than 70 million active users – Facebook is the 6th most-trafficked website in the world (comScore) – Facebook is the 2nd most-trafficked social media site in the world (comScore) • User Demographics – Over 55,000 regional, work-related, collegiate, and high school networks – More than half of Facebook users are outside of college – The fastest growing demographic is those 25 years old and older – Maintain 85 percent market share of 4-year U.S. universities • Applications – No. 1 photo sharing application on the Web (comScore) – Photo application draws more than twice as much traffic as the next three sites combined (comScore) – More than 14 million photos uploaded daily – More than 6 million active user groups on the site • International Growth – The U.K. has the most users outside of the United States, with more than 8 million active users – Canada is the third largest country with more than 7 million active users – Remaining top 10 countries in order of active users (outside of the U.S., Canada and UK): Turkey, Australia, France, Sweden, Norway, Colombia, and South Africa • Platform – Over 20,000 applications have been built on Facebook Platform – 140 new applications added per day – More than 95% of Facebook members have used at least one application built on Facebook Platform (Facebook)
  • 16. What is a wiki? • A wiki is a collection of web pages designed to enable anyone who accesses it to contribute or modify content, using a simplified markup language. Wikis are often used to create collaborative websites and to power community websites. (wikipedia.org)
  • 17. Wikis Statistics Scoreboard • Users 7,014,031 • Admins 1,539 • User/Admin Ratio 4557.53 users per admin • Edits 220,371,552 • Pages 12,976,478 • Edits per Article 16.98 (WikiMedia, Inc.) http://www.wikimedia.org
  • 19. Your World. Your Imagination. SECOND LIFE
  • 20. What is Second Life? • Second Life® is a 3-D virtual world created by its Residents. Since opening to the public in 2003, it has grown explosively and today is inhabited by millions of Residents from around the globe.
  • 22. Coca Cola in Second Life • Coca Cola is a company that has definitely embraced Second Life. • Launched during 2007 as a resource for increased promotion and sales of Coca Cola gear.
  • 24. Analytics & Measurement The Brief Review of Internet Metrics • Key Terms & Definitions – Hits – typically refer to the number of times a “file” is requested from an internet site; typically reported weekly or monthly; used to measure popularity of an item – Unique Visitors – the number of different people who access an internet site; fine measure of audience size – Page Views – measures the number of times a particular page is accessed during the measurement period; much better reflection of the number of people that view a story – Unique Page Views – reflects the number of unique visitors who have accessed a particular web page during the measurement period
  • 26. Works Cited Facebook. (n.d.). Statistics. Retrieved May 05, 2008, from Facebook, Inc.: http://www.facebook.com/press/info.php?sta tistics WikiMedia, Inc. (n.d.). Wikipedia: Statistics Department. Retrieved May 05, 2008, from WikiPedia: http://en.wikipedia.org/wiki/Wikipedia:Statisti cs_Department