VoIP Literature review

2. PC to Phone: installed VoIP client to traditional/IP telephone or vice versa

4. Highly reduced operation costs

5. Cheap hardware and software

6. Support for digital features such as IVR, call transfers, conferencing, forwarding, etc.

8. Power dependency

9. Lack of support for emergency services

10. Security issues

11. Bandwidth dependencyBackground Research<br />For the purpose of this project, the issue of cost effectiveness during deployment in a corporate setting will be looked at in greater details. <br />InformationWeek Research carried out a recent study on 280 companies currently with deployed VoIP services or plan to deploy. This research came up with the fact that most companies want to adopt VoIP in order to have lower communication costs. This factor ranked the highest among several others, including ease of management, scalability, and the desire to merge voice and data networks, among others. <br />Further research into this subject matter has defined that cost factor is the most compelling reason most companies switch to using VoIP services CITATION Placeholder1 1033 (Ezilon.com, 2010) . The Internet is the driving force behind the cost reduction capability because it is becoming the backbone of day to day communication in our world today. Also due to competition in the market, a lot of VoIP vendors and telecommunication giants continuously have to reduce costs for customer services, thus making VoIP services even more readily available for corporate bodies as an alternative to traditional telephony. It is envisaged that VoIP will become the dominant phone service, since it incorporates Internet and TV services on the same network. <br />VoIP is still a relatively new technology, but has very huge potential for growth in the near future.<br />