10. Challenge: SharePoint pain points Site 1 Site 15 Site 2 Site 1 Site 1000 Site 1 Site 345 Site 6 Site 1 Site 1 Site 3 Site 1 Site 4 Site 1 Site 300 Site 7 Site n Site 100 Site 46 Blog 3 Blog 1 Site 50 Site 200 Blog 2 Site 100 Site 100 Site 100 Site 100 Site 100 Site 100 Collaboration Human resources Recruiting Site 1 Site 2
11. Challenge: the collaboration cycle The collaboration cycle. Jørgen Dalen and Anne Zanussi Phase Tools Challenge Find Search, navigation Content must be searchable/navigable Choose Navigable search result Good relevance indicators Communicate IM, email etc Immediate contact Create relation Knowledge network Reify relation Collaborate Wikis, workspaces etc Ease of use, no extra work Share Blog, CMS, DM etc Ease of use, good metadata Find Search, navigation Content must be searchable/navigable
12. Findability Face recognition The use of concepts Exploration vs targeted behavior Findability Face recognition The use of concepts Expoloration vs targeted search
13. Findability: exploration vs targeted behavior Is a domain expert in Usability User experience UX dept Tone Terum Is author of New guidelines for mobile (news story) Halogen Is employed in Has as sub-domain Colleague with Has as topic Exploration Targeted behavior: Persons “hubs” in the information space Is a service delivered by Usability User experience Tone Terum Is owned by Halogen Is employed in has as sub-domain Is expert in has as topic Mobile guidelines (news article) written by
42. Recommended reading Sigvald J. Harryson: Managing know-who based companies A Multinetworked Approach to Knowledge and Innovation Management Mark Granovetter: The strength of weak ties http://www.si.umich.edu/~rfrost/courses/SI110/readings/In_Out_and_Beyond/Granovetter.pdf