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CORPORATE	
  DESIGN	
  THINKING	
  REALITY	
  
How	
  to	
  con(nue	
  a,er	
  an	
  inspiring	
  open	
  course	
  at	
  the	
  HPI?	
  
Jochen	
  Gürtler,	
  Innova(on	
  Manager,	
  TIP	
  Core,	
  SAP	
  
Open	
  Course,	
  Hasso-­‐Pla9ner-­‐Ins(tute	
  (HPI)	
  
September	
  14th	
  2012	
  
	
  
ExperBse	
  
                                                          Master	
  in	
  Computer	
  Science	
  
                                                          15	
  year	
  professional	
  soIware	
  development	
  in	
  different	
  roles	
  
                                                          like	
  developer,	
  architect,	
  product	
  owner	
  and	
  manager	
  
                                                          Cer(fied	
  Gestalt	
  prac((oner	
  &	
  Business	
  Coach	
  	
  
                                                          Design	
  Thinking	
  Coach	
  &	
  Teacher	
  
                                                          Interests	
  
                                                          My	
  children,	
  my	
  family,	
  my	
  friends	
  
                                                          Traveling	
  all	
  around	
  the	
  world	
  
                                                          Jazz	
  and	
  playing	
  trumpet	
  
                                                          Wri(ng	
  books	
  and	
  blogs	
  
                                                          Cinema	
  and	
  movies	
  
                                                          What	
  is	
  needed	
  for	
  change	
  and	
  growth?	
  
                                                          	
  

© SAP 2012 | AG. All rights reserved.
   ©  2012 SAP 2                                    ABOUT	
  ME.	
   TITLE STYLE
                                        CLICK TO EDIT MASTER PEOPLE.	
  IDEAS.	
  RESULTS.	
                                            2
© SAP 2012 | AG. All rights reserved.
   ©  2012 SAP 3
                                        INSPIRING	
  TIME	
  IN	
  BERLIN	
  –	
  BUT	
  WHAT´S	
  NEXT?	
  
                                                                                                 © SAP 20123 | 3
WHERE	
  AND	
  HOW	
  TO	
  START?	
  



©  2012 SAP AG. All rights reserved.                               © SAP 2012 | 4
                                                                             4
©  2012 SAP 5
                            TOP	
  DOWN:	
  BUDGET,	
  GENERAL	
  COMMITMENT	
  AND	
  EVERYBODY	
  DOES	
  “IT”.	
  
© SAP 2012 | AG. All rights reserved.                                                                    © SAP 20125 | 5
© SAP 2012 | AG. All rights reserved.
   ©  2012 SAP 6
                                        BOTTOM	
  UP:	
  DO	
  CONCRETE	
  PROJECTS	
  AS	
  BEST	
  AS	
  YOU	
  CAN.	
  
                                                                                                             © SAP 20126 | 6
HOW	
  TO	
  ENSURE	
  THE	
  SUCCESS	
  OF	
  
          A	
  DESIGN	
  THINKING	
  PROJECT?	
  


©  2012 SAP AG. All rights reserved.                       © SAP 20127 | 7
© SAP 2012 | AG. All rights reserved.
   ©  2012 SAP 8
                                        SETUP:	
  DT-­‐CHALLENGE,	
  TEAM,	
  TIMELINES.	
  
                                                                                © SAP 20128 | 8
© SAP 2012 | AG. All rights reserved.
   ©  2012 SAP 9
                                        MINDSET:	
  OPEN,	
  CURIOUS,	
  FAILING	
  IS	
  ALLOWED.	
  
                                                                                          © SAP 20129 | 9
©  2012 SAP 10
                                FREEDOM:	
  NO	
  HIERARCHIES	
  IN	
  TEAM,	
  NO	
  EXPECTATIONS	
  ABOUT	
  RESULTS.	
  
© SAP 2012 | AG. All rights reserved.                                                                         © SAP 201210 10
                                                                                                                         |
© SAP 2012 | AG. All rights reserved.
   ©  2012 SAP 11
                                        COMMITMENT:	
  SENIOR	
  MANAGEMENT,	
  PROJECT-­‐SPONSOR,	
  TEAM.	
  
                                                                                                    © SAP 201211 11
                                                                                                                |
© SAP 2012 | AG. All rights reserved.
   ©  2012 SAP 12
                                        CONSEQUNCE:	
  WARM-­‐UPS,	
  TIME	
  BOXING,	
  SHARING,	
  SPACE	
  …	
  
                                                                                                       © SAP 201212 12
                                                                                                                  |
© SAP 2012 | AG. All rights reserved.
   ©  2012 SAP 13
                                        METHOD	
  EXCELLENCE	
  OF	
  COACH	
  AND	
  TEAM	
  
                                                                                    © SAP 201213 13
                                                                                               |
WHAT	
  IS	
  A	
  SUCCESSFULL	
  
                               DESIGN	
  THINKING	
  PROJECT?	
  


©  2012 SAP AG. All rights reserved.                                 © SAP 201214| 14
© SAP 2012 | AG. All rights reserved.
   ©  2012 SAP 15
                                        THEY	
  DID	
  IT	
  &	
  THEY	
  WILL	
  CONTINUE	
  TO	
  DO	
  IT.	
  
                                                                                                    © SAP 201215 15
                                                                                                               |
© SAP 2012 | AG. All rights reserved.
   ©  2012 SAP 16
                                        THEY	
  WENT	
  OUT	
  OF	
  THE	
  BUILDING.	
  
                                                                              © SAP 201216 16
                                                                                         |
© SAP 2012 | AG. All rights reserved.
   ©  2012 SAP 17
                                        THEY	
  CREATED	
  INNOVATIVE	
  &	
  VALIDATED	
  IDEAS.	
  
                                                                                           © SAP 201217 17
                                                                                                      |
© SAP 2012 | AG. All rights reserved.
   ©  2012 SAP 18
                                        THERE	
  ARE	
  IN	
  THE	
  END	
  REAL	
  PRODUCTS.	
  
                                                                                     © SAP 201218 18
                                                                                                |
WHAT	
  ABOUT	
  DESIGN	
  
                                       THINKING	
  COACHING?	
  


©  2012 SAP AG. All rights reserved.                                 © SAP 201219 19
                                                                                |
© SAP 2012 | AG. All rights reserved.
   ©  2012 SAP 20
                                        FACILITATION:	
  METHOD	
  EXPERT,	
  MODERATOR,	
  PROCESS	
  KEEPER	
  	
  
                                                                                                        © SAP 201220 20
                                                                                                                   |
©  2012 SAP 21
                                  COACHING:	
  TEAM,	
  PEOPLE,	
  CONFLICTS,	
  FEEDBACK	
  CULTURE,	
  SOFT	
  SKILLS.	
  	
  
© SAP 2012 | AG. All rights reserved.                                                                             © SAP 201221 21
                                                                                                                             |
©  2012 SAP 22
                           EDUCATION:	
  TRAININGS,	
  SUPER-­‐VISION	
  &	
  REFLECTION,	
  DOING,	
  DOING,	
  DOING.	
  
© SAP 2012 | AG. All rights reserved.                                                                         © SAP 201222 22
                                                                                                                         |
DO	
  YOU	
  HAVE	
  EXAMPLES?	
  



©  2012 SAP AG. All rights reserved.                                    © SAP 201223 23
                                                                                   |
© SAP 2012 | AG. All rights reserved.
   ©  2012 SAP 24
                                        SAP	
  SAIL	
  BETTER:	
  TRAINING	
  SUPPORT	
  FOR	
  SAILORS	
  AND	
  COACHES.	
  
                                                                                                                 © SAP 201224| 24
© SAP 2012 | AG. All rights reserved.
   ©  2012 SAP 25
                                        VOICE@SAP:	
  VOICE-­‐ACCESS	
  TO	
  SAP	
  FOR	
  CASUAL	
  USERS.	
  	
  
                                                                                                     © SAP 201225 25
                                                                                                                |
©  2012 SAP 26
                 SOCIAL	
  IMPACT	
  NET:	
  SUPPORT	
  FOUNDING	
  PHASE	
  OF	
  SOCIAL	
  ENTREPRENEURS.	
  
© SAP 2012 | AG. All rights reserved.                                                              © SAP 201226 26
                                                                                                              |
LAST	
  BUT	
  NOT	
  LEAST	
  



©  2012 SAP AG. All rights reserved.                                     © SAP 201227 27
                                                                                    |
© SAP 2012 | AG. All rights reserved.
   ©  2012 SAP 28
                                        REAL	
  INNOVATION	
  INCLUDES	
  IMPLEMENTATION.	
  
                                                                                    © SAP 201228 28
                                                                                               |
ENJOY	
  YOUR	
  DINNER	
  ;-­‐)	
  



©  2012 SAP AG. All rights reserved.                                          © SAP 201229 29
                                                                                         |
Thank	
  you.	
  

Jochen	
  Gürtler	
  
Innova(on	
  Manager	
  
TIP	
  Core,	
  SAP	
  AG	
  
Dietmar-­‐Hopp-­‐Allee	
  16	
  
69190	
  Walldorf	
  
jochen.guertler@sap.com	
  
	
  

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Corporate Design Thinking Reality

  • 1. CORPORATE  DESIGN  THINKING  REALITY   How  to  con(nue  a,er  an  inspiring  open  course  at  the  HPI?   Jochen  Gürtler,  Innova(on  Manager,  TIP  Core,  SAP   Open  Course,  Hasso-­‐Pla9ner-­‐Ins(tute  (HPI)   September  14th  2012    
  • 2. ExperBse   Master  in  Computer  Science   15  year  professional  soIware  development  in  different  roles   like  developer,  architect,  product  owner  and  manager   Cer(fied  Gestalt  prac((oner  &  Business  Coach     Design  Thinking  Coach  &  Teacher   Interests   My  children,  my  family,  my  friends   Traveling  all  around  the  world   Jazz  and  playing  trumpet   Wri(ng  books  and  blogs   Cinema  and  movies   What  is  needed  for  change  and  growth?     © SAP 2012 | AG. All rights reserved. ©  2012 SAP 2 ABOUT  ME.   TITLE STYLE CLICK TO EDIT MASTER PEOPLE.  IDEAS.  RESULTS.   2
  • 3. © SAP 2012 | AG. All rights reserved. ©  2012 SAP 3 INSPIRING  TIME  IN  BERLIN  –  BUT  WHAT´S  NEXT?   © SAP 20123 | 3
  • 4. WHERE  AND  HOW  TO  START?   ©  2012 SAP AG. All rights reserved. © SAP 2012 | 4 4
  • 5. ©  2012 SAP 5 TOP  DOWN:  BUDGET,  GENERAL  COMMITMENT  AND  EVERYBODY  DOES  “IT”.   © SAP 2012 | AG. All rights reserved. © SAP 20125 | 5
  • 6. © SAP 2012 | AG. All rights reserved. ©  2012 SAP 6 BOTTOM  UP:  DO  CONCRETE  PROJECTS  AS  BEST  AS  YOU  CAN.   © SAP 20126 | 6
  • 7. HOW  TO  ENSURE  THE  SUCCESS  OF   A  DESIGN  THINKING  PROJECT?   ©  2012 SAP AG. All rights reserved. © SAP 20127 | 7
  • 8. © SAP 2012 | AG. All rights reserved. ©  2012 SAP 8 SETUP:  DT-­‐CHALLENGE,  TEAM,  TIMELINES.   © SAP 20128 | 8
  • 9. © SAP 2012 | AG. All rights reserved. ©  2012 SAP 9 MINDSET:  OPEN,  CURIOUS,  FAILING  IS  ALLOWED.   © SAP 20129 | 9
  • 10. ©  2012 SAP 10 FREEDOM:  NO  HIERARCHIES  IN  TEAM,  NO  EXPECTATIONS  ABOUT  RESULTS.   © SAP 2012 | AG. All rights reserved. © SAP 201210 10 |
  • 11. © SAP 2012 | AG. All rights reserved. ©  2012 SAP 11 COMMITMENT:  SENIOR  MANAGEMENT,  PROJECT-­‐SPONSOR,  TEAM.   © SAP 201211 11 |
  • 12. © SAP 2012 | AG. All rights reserved. ©  2012 SAP 12 CONSEQUNCE:  WARM-­‐UPS,  TIME  BOXING,  SHARING,  SPACE  …   © SAP 201212 12 |
  • 13. © SAP 2012 | AG. All rights reserved. ©  2012 SAP 13 METHOD  EXCELLENCE  OF  COACH  AND  TEAM   © SAP 201213 13 |
  • 14. WHAT  IS  A  SUCCESSFULL   DESIGN  THINKING  PROJECT?   ©  2012 SAP AG. All rights reserved. © SAP 201214| 14
  • 15. © SAP 2012 | AG. All rights reserved. ©  2012 SAP 15 THEY  DID  IT  &  THEY  WILL  CONTINUE  TO  DO  IT.   © SAP 201215 15 |
  • 16. © SAP 2012 | AG. All rights reserved. ©  2012 SAP 16 THEY  WENT  OUT  OF  THE  BUILDING.   © SAP 201216 16 |
  • 17. © SAP 2012 | AG. All rights reserved. ©  2012 SAP 17 THEY  CREATED  INNOVATIVE  &  VALIDATED  IDEAS.   © SAP 201217 17 |
  • 18. © SAP 2012 | AG. All rights reserved. ©  2012 SAP 18 THERE  ARE  IN  THE  END  REAL  PRODUCTS.   © SAP 201218 18 |
  • 19. WHAT  ABOUT  DESIGN   THINKING  COACHING?   ©  2012 SAP AG. All rights reserved. © SAP 201219 19 |
  • 20. © SAP 2012 | AG. All rights reserved. ©  2012 SAP 20 FACILITATION:  METHOD  EXPERT,  MODERATOR,  PROCESS  KEEPER     © SAP 201220 20 |
  • 21. ©  2012 SAP 21 COACHING:  TEAM,  PEOPLE,  CONFLICTS,  FEEDBACK  CULTURE,  SOFT  SKILLS.     © SAP 2012 | AG. All rights reserved. © SAP 201221 21 |
  • 22. ©  2012 SAP 22 EDUCATION:  TRAININGS,  SUPER-­‐VISION  &  REFLECTION,  DOING,  DOING,  DOING.   © SAP 2012 | AG. All rights reserved. © SAP 201222 22 |
  • 23. DO  YOU  HAVE  EXAMPLES?   ©  2012 SAP AG. All rights reserved. © SAP 201223 23 |
  • 24. © SAP 2012 | AG. All rights reserved. ©  2012 SAP 24 SAP  SAIL  BETTER:  TRAINING  SUPPORT  FOR  SAILORS  AND  COACHES.   © SAP 201224| 24
  • 25. © SAP 2012 | AG. All rights reserved. ©  2012 SAP 25 VOICE@SAP:  VOICE-­‐ACCESS  TO  SAP  FOR  CASUAL  USERS.     © SAP 201225 25 |
  • 26. ©  2012 SAP 26 SOCIAL  IMPACT  NET:  SUPPORT  FOUNDING  PHASE  OF  SOCIAL  ENTREPRENEURS.   © SAP 2012 | AG. All rights reserved. © SAP 201226 26 |
  • 27. LAST  BUT  NOT  LEAST   ©  2012 SAP AG. All rights reserved. © SAP 201227 27 |
  • 28. © SAP 2012 | AG. All rights reserved. ©  2012 SAP 28 REAL  INNOVATION  INCLUDES  IMPLEMENTATION.   © SAP 201228 28 |
  • 29. ENJOY  YOUR  DINNER  ;-­‐)   ©  2012 SAP AG. All rights reserved. © SAP 201229 29 |
  • 30. Thank  you.   Jochen  Gürtler   Innova(on  Manager   TIP  Core,  SAP  AG   Dietmar-­‐Hopp-­‐Allee  16   69190  Walldorf   jochen.guertler@sap.com