Track keynote presentation at #otew2013, Open Text Enterprise World. Why our approach to information governance needs to change -- and focus on the BUSINESS.

1. The Three
Faces of
Governance
John Mancini
President, AIIM

2. Information
The World’s new currency
The guide for Information
professionals through the
disruption
Massive Disrupters
- Consumerization
- Mobile and Cloud
- Changing Nature of Work
Managing the
opportunities and risks
of information and content
explosion is this decade’s
key business challenge

3. 1. Context

4. A Migration is in Motion…
Is/Current
Will Be/Future
IT focused on cost reduction.
IT focused on value creation.
Senior Execs tech oblivious.
Senior Execs tech aware.
Complexity guarantees security.
Simplicity guarantees security.
Mobile social differentiators.
Mobile social are features.
Systems bought with CAPEX.
Systems bought with OPEX.
Pure tech skills = value.
Tech skills in context = value.

5. 1. Context
2. Reality

6. Progress toward the “Paperless
Office” is slow.
For 42% of organizations, the volume of paper
records is still increasing.
Source: AIIM Industry Watch

7. Senior management is hiding from the
risks.
31% of respondents report that poor electronic
records-keeping is causing problems with regulators
and auditors.
14% are incurring fines or bad publicity.
Source: AIIM Industry Watch

8. Something has to be done
about content accumulation.
For 29% the response to the
information deluge is “buy more discs.”
Source: AIIM Industry Watch

9. The content may be electronic but the
e-discovery mechanisms are still
manual.
53% are still reliant on manual processes for ediscovery searches across file shares, email and
physical records.
Source: AIIM Industry Watch

10. IT is losing its ability to transform
business.
For a third of organizations, 90% of IT spend
adds no new value.
Source: AIIM Industry Watch

11. “Almost half of CEOs
feel IT should be a
commodity service
purchased as needed.”
“Only a quarter of
executives feel their
CIO is performing
above his or her peers.”
“Almost half of CEOs rate their
CIOs negatively in terms of
understanding the business and
understanding how to apply IT in
new ways to the business.”
“57% of the executives
expect their IT function to
change significantly over the
next three years, and 12%
predict a complete overhaul of
IT.”
Survey by HBR, Economist, CEB, Intel, TNS Global

12. 1. Context
2. Reality
3. Opportunity

18. It’s good for you.
It’s the right thing to do.
It will keep you out of jail.
You should do it.

19. Redefining Governance -- RISK

20. Redefining Governance -- COST

21. Redefining Governance -- VALUE

22. Thank you!
@jmancini77
johnmancini@AIIM.org
DigitalLandfill.org
AIIMConference.com
John Mancini
President, AIIM