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Make Sure the Tool Isn’t You:
Managing Attention in the Information
Age
Train Your Brain to Use Technology (So
That Neither Uses You)
Just to Be Clear …
Overview
You Are a Knowledge Worker
Tools of the Trade
Something Else Is Different
Sometimes We are the Tool
Need Something Here about the
pull
The Trains Don’t Care
Any Variable Rewards Here?
What is Your Default?
Attention is Finite- Distractions
Your Attention is Fallible
More on Fallibility
Create Space For Attention
and Intention
• Habits/Routines
• Fewer (the Right) Decisions
• Fewer Distractions
Paradox: You Have to Ignore Technology
to Plan How to Use It
Is Computer Technology
Always The Best Tool?
Use Your Computer Tools
• What Can You Automate (The Repetitive
Stuff) So You Can Do the Important Stuff?
• What Can You Communicate/Share?
• How Can You Organize Your Information
and Knowledge?
Lessons From The Checklist Manifesto
Value of Attention and Intention
• Why Use Your Head as a Storage
Device?
• Document a Process Well One Time,
Never Have to Document it Again
(Repurpose)
• Accept coaching and criticism
If Your Device is Attached,
Anyway …
Create Space with Computer Tools
Evernote
Podcasts
Leaving Your Default is Uncomfortable
Embrace
Challenges
Learn from
Criticism
The Creativity Button
Giving Your Time Gives You
More Time
• Be Generous of Your Time and Your Knowledge- Without
Expecting Anything in Return
• If You Are Taking Care of Yourself, You Will Take Care
of Others
• Build Empathy and Practice Gratitude
• Get Out and Play -
http://pringlepracticeblog.blogspot.com/2015/05/in-
celebration-of-play.html
Conclusion
Which is smarter at chess – humans or computers?
Neither.
It’s the two together, working side by side.
- Clive Thompson, “Smarter Than You Think”
Questions?
Jack Pringle
Adams and Reese LLP
(803) 343-1270
jack.pringle@arlaw.com
@jjpringlesc
http://pringlepracticeblog.blogspot.com
1501 Main Street, 5th Floor
Columbia, SC 29201
www.adamsandreese.com
Resources
• Baba Shiv, How Do You Find Breakthrough Ideas?, Stanford Graduate
School of Business, http://www.gsb.stanford.edu/insights/baba-shiv-
how-do-you-find-breakthrough-ideas
• The Resilient Lawyer http://theanxiouslawyer.com/rl-23-jack-pringle/
• Learning the Lessons of John Henry https://medium.com/the-
counselor-chronicles/learning-the-lessons-of-john-henry-
7de7f4c2b130#.iwu05e3fr
• How Many of Your Daily Tasks Could be Automated?
https://hbr.org/2015/12/how-many-of-your-daily-tasks-could-be-
automated
• Automation Potential and Wages for U.S. Jobs
https://public.tableau.com/profile/mckinsey.analytics#!/vizhome/Auto
mationandUSjobs/Technicalpotentialforautomation
More Resources
The Checklist Manifesto: How to Get Things Right, by Atul Gawande
http://www.amazon.com/Checklist-Manifesto-How-Things-Right/dp/0312430000
Smarter Than You Think: How Technology is Changing Our Minds for the Better,
by Clive Thompson
http://www.amazon.com/Smarter-Than-You-Think-Technology/dp/1594204454
Mindset: The New Psychology of Success, by Carol S. Dweck, Ph.D
http://www.amazon.com/Mindset-Psychology-Success-Carol-
Dweck/dp/0345472322
Give and Take: Why Helping Others Drives Our Success, by Adam Grant
http://www.amazon.com/Give-Take-Helping-Others-Success/dp/0143124986
Resources - Tools
Basecamp https://basecamp.com/
Camtasia http://www.camtasiastudiosoftware.com/
Evernote www.evernote.com
Freedom www.macfreedom.com
LeechBlock http://www.proginosko.com/leechblock.html
Mindmeister www.mindmeister.com
Ommwriter www.ommwriter.com
TheForm Tool www.theformtool.com
WikiSpaces www.wikispaces.com
Resources- Websites
ABA Law Technology Resource
Center http://www.americanbar.org/groups/departments_offices/legal_technology_resources.html
Attorney at Work http://www.attorneyatwork.com/
Clio http://www.goclio.com/
Law Office Guru http://legalofficeguru.com/
Law Practice Matters http://www.lawpracticematters.com/
Lawyerist http://lawyerist.com/
Legal Ease http://legalease.blogs.com/
Legal Productivity http://www.legalproductivity.com/
MyCase http://www.mycase.com/blog/
MyShingle http://myshingle.com/
Paperless Chase http://www.paperlesschase.com/
SC Bar PMAP http://www.scbar.org/MemberResources/PracticeManagementPMAP.aspx
Technolawyer http://www.technolawyer.com/

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Make Sure the Tool Isn't You

  • 1. Make Sure the Tool Isn’t You: Managing Attention in the Information Age Train Your Brain to Use Technology (So That Neither Uses You)
  • 2.
  • 3. Just to Be Clear …
  • 5. You Are a Knowledge Worker
  • 6.
  • 7. Tools of the Trade
  • 8. Something Else Is Different
  • 9. Sometimes We are the Tool
  • 10. Need Something Here about the pull
  • 11.
  • 14.
  • 15.
  • 16.
  • 17. What is Your Default?
  • 18.
  • 19. Attention is Finite- Distractions
  • 20. Your Attention is Fallible
  • 22. Create Space For Attention and Intention • Habits/Routines • Fewer (the Right) Decisions • Fewer Distractions
  • 23. Paradox: You Have to Ignore Technology to Plan How to Use It
  • 25. Use Your Computer Tools • What Can You Automate (The Repetitive Stuff) So You Can Do the Important Stuff? • What Can You Communicate/Share? • How Can You Organize Your Information and Knowledge?
  • 26. Lessons From The Checklist Manifesto Value of Attention and Intention • Why Use Your Head as a Storage Device? • Document a Process Well One Time, Never Have to Document it Again (Repurpose) • Accept coaching and criticism
  • 27. If Your Device is Attached, Anyway …
  • 28. Create Space with Computer Tools Evernote Podcasts
  • 29. Leaving Your Default is Uncomfortable Embrace Challenges Learn from Criticism
  • 31.
  • 32. Giving Your Time Gives You More Time • Be Generous of Your Time and Your Knowledge- Without Expecting Anything in Return • If You Are Taking Care of Yourself, You Will Take Care of Others • Build Empathy and Practice Gratitude • Get Out and Play - http://pringlepracticeblog.blogspot.com/2015/05/in- celebration-of-play.html
  • 33.
  • 34.
  • 35. Conclusion Which is smarter at chess – humans or computers? Neither. It’s the two together, working side by side. - Clive Thompson, “Smarter Than You Think”
  • 36. Questions? Jack Pringle Adams and Reese LLP (803) 343-1270 jack.pringle@arlaw.com @jjpringlesc http://pringlepracticeblog.blogspot.com 1501 Main Street, 5th Floor Columbia, SC 29201 www.adamsandreese.com
  • 37. Resources • Baba Shiv, How Do You Find Breakthrough Ideas?, Stanford Graduate School of Business, http://www.gsb.stanford.edu/insights/baba-shiv- how-do-you-find-breakthrough-ideas • The Resilient Lawyer http://theanxiouslawyer.com/rl-23-jack-pringle/ • Learning the Lessons of John Henry https://medium.com/the- counselor-chronicles/learning-the-lessons-of-john-henry- 7de7f4c2b130#.iwu05e3fr • How Many of Your Daily Tasks Could be Automated? https://hbr.org/2015/12/how-many-of-your-daily-tasks-could-be- automated • Automation Potential and Wages for U.S. Jobs https://public.tableau.com/profile/mckinsey.analytics#!/vizhome/Auto mationandUSjobs/Technicalpotentialforautomation
  • 38. More Resources The Checklist Manifesto: How to Get Things Right, by Atul Gawande http://www.amazon.com/Checklist-Manifesto-How-Things-Right/dp/0312430000 Smarter Than You Think: How Technology is Changing Our Minds for the Better, by Clive Thompson http://www.amazon.com/Smarter-Than-You-Think-Technology/dp/1594204454 Mindset: The New Psychology of Success, by Carol S. Dweck, Ph.D http://www.amazon.com/Mindset-Psychology-Success-Carol- Dweck/dp/0345472322 Give and Take: Why Helping Others Drives Our Success, by Adam Grant http://www.amazon.com/Give-Take-Helping-Others-Success/dp/0143124986
  • 39. Resources - Tools Basecamp https://basecamp.com/ Camtasia http://www.camtasiastudiosoftware.com/ Evernote www.evernote.com Freedom www.macfreedom.com LeechBlock http://www.proginosko.com/leechblock.html Mindmeister www.mindmeister.com Ommwriter www.ommwriter.com TheForm Tool www.theformtool.com WikiSpaces www.wikispaces.com
  • 40. Resources- Websites ABA Law Technology Resource Center http://www.americanbar.org/groups/departments_offices/legal_technology_resources.html Attorney at Work http://www.attorneyatwork.com/ Clio http://www.goclio.com/ Law Office Guru http://legalofficeguru.com/ Law Practice Matters http://www.lawpracticematters.com/ Lawyerist http://lawyerist.com/ Legal Ease http://legalease.blogs.com/ Legal Productivity http://www.legalproductivity.com/ MyCase http://www.mycase.com/blog/ MyShingle http://myshingle.com/ Paperless Chase http://www.paperlesschase.com/ SC Bar PMAP http://www.scbar.org/MemberResources/PracticeManagementPMAP.aspx Technolawyer http://www.technolawyer.com/

Notas do Editor

  1. Outsource Tasks, Not Your Attention Mind is a Great Servant But a Terrible Master
  2. Attorneys as Knowledge Workers The Importance and Fragility of Attention Some Ways to Limit Attention-Sapping Distractions Ways to Harness Computer Power So You Can Pay Attention to the Important Stuff
  3. We were knowledge and information workers long before we had computers to help us manage information and knowledge. The Rules of Professional Conduct put requirements on the way attorneys manage information and knowledge well before the information age, and those requirements have not changed. You Manage information Collect, organize, store Protect keep it confidential (Rule 1.6, RPC) keep it safe (Rule 1.15, RPC) Review Share/Communicate Retain/Destroy Apply knowledge to information to provide solutions
  4. I would rather be safe than excited.
  5. How many times a day do you choose what to focus on?
  6. Maybe it’s your engine. It is not time.
  7. Ego Depletion, Cognitive Load, Power of Habit Fundamental attribution error
  8. Hard not to be humble when you see the way your brain works. The Gorilla Experiment Notice when your cognitive shortcuts cut out too much
  9. Omm Writer, Freedom, Leechblock. Email exacerbates the urgent to the exclusion of the important You Need Sustained Attention Fuel, Fallible, Finite Technology is a (Constant) Distraction and Saps Attention Minimize Your Beeps and Notifications (and your Interruptions and Meetings) Guard Your Attention Jealously
  10. Omm Writer, Freedom, Leechblock. Email exacerbates the urgent to the exclusion of the important Technology is a Distraction, especially when you haven't figured out how to use it Lawyers Require Sustained Attention- Minimize Your Beeps and Notifications (and your Interruptions and Meetings) Guard Your Attention Jealously It’s Not What You Read, It’s What You Ignore
  11. Information is not just sent, but has to be received. Email- communication, powerpoint as opposed to the flipchart or whiteboard. You have to discern what the best tool is.
  12. Putting your trial notes in a locked file cabinet, or bury your oral argument tips in a field. (via paper, blog, wiki, video, templates and macros, etc.) Call it a system if you like- produce, share use, re-use improve. Letting Yourself Be Seen) If You Are Not Admitting Mistakes, You are Not Allowing for Improvement. (Everybody Bombs) Yes And . . . Benefits: Delegates (Efficiency) Reduces Mistakes (Effectiveness, Efficiency) Promotes and standardizes best practices (Process Improvement) Stays with the organization (Knowledge Management) Encourages revision and improvement (Productivity) Capable of application in other areas (Innovation) Rewards input (Collaboration)
  13. Can you accept some criticism, share some credit, and allow for some mistakes? Courage to Change) take risks, be seen, tell your own story. (Best Measure of Courage is Vulnerability)- (You might as well show yourself, because people are going to form opinions of you anyway). Shame can’t survive emphathy: (Shame Needs Three Things: secrecy, silence, judgment) Be seen Are You Trying to Get Better from a Good Place, or Trying to Fill a Hole? I am really good, but I can be better v. I am flawed and I need to prove myself If you are enough, and want to improve, that is different from always needing affirmation from others. (Perfectionism is the 20-ton shield)- you can't be seen. Being Here or Living for the Future Curiosity and Being a Lifelong Learner Listening
  14. (Put Your Own Mask on) (When You notice Things about yourself, you notice things about others) (opposite of projection). Shame can’t survive emphathy: (Shame Needs Three Things: secrecy, silence, judgment) Be seen If I am going to fall prey to cliches, I will choose these.
  15. Practice management: project management, process improvement, change management