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Soledad Ferreiro
                                                                sferreiro@bcn.cl


                                                                José Miguel Muga
                                                                jmuga@bcn.cl




Imagen de visualcomplexiti




Connecting Congress with Citizens
Creciendo en la Red CiberCiudadana
    75th IFLA General Conference and Assembly
    "Libraries create futures: Building on cultural heritage"
    Milan, Italy. Tuesday 25 August 2009
Chile, Library of
Congress
 Population 17.000.000
 Congress 1811 38 senators; 120 deputies
 Library created in 1883, 261 employees
 www.bcn.cl 11.130 visits daily
The Chilean Library of Congress
 contributes to parliamentary roles
and functions, preserves its legacy
 and brings Congress closer to the
                            citizens
Landmarks                          2003: The Speaker of the

for Citizens
                              Senate requested the Library to
                                 bring Congress closer to

Work                                                Citizens

                                      2004: New vision and
                                                   mission

                                 2005: Financial support
                             from Inter American Development
2009: A citizen library is                         Bank IADB
planned for 2011
                                     2008: A research unit for
                                 products and services
                                    development was created
Congress concerns
        related to citizens
General disenchantment with politics
Politicians, Legislative Process not well
regarded and understood
Young people not voting
Senior Citizens do not feel taken into
account in political decisions
New Approach for
              the Library

Understanding the community from people
        ´s concerns and not their needs
      This means Monitoring parliamentary,
 political, social and technological trends,
       Exploring, Checking with peers, Pilot
        projects and Continuous evaluation
New Approach for
               the Library
As a Social Interaction Environment and
not only a refined Repository
Where Citizens receive Contexts
Are trained in New Capabilities
And develop Relationships that
expand their Possibilities for Action
People are not individual
consumers of information but rather
   nodes in a human network that
collectively interprets and evaluates
              their worlds
experiences
 Civic education: Children,
 Teenager and Young adults
 Connecting Parliamentarians with
 Citizens
 Targeted Inclusion
 Cultivating disclosure

     experiences
Civic Education
Civic Education




                                                                         DE L I BE RA !
 + DESCRIPCION + OBJETIVOS + SEGMENTO OBJETIVO + METODOLOGIA + MANUAL + BLOG + ESTRUCTURA DE JUEGO + LICEOS PARTICIPANTES + EXPERIENCIA DELIBERA
Civic Education
Civic Education
Civic education is not information: it is
          about making sense

    Parliamentary work is easier to
      understand by role playing
Research for Civic
    Parliament 2020
Education    participants
                         UK
                   Australia
                    Canada
                      Chile
                New Zealand
Parliamentarians
Citizens
                                        ask
                                        your
                                        mp
  http://www.youtube.com/user/CongresoChile
Parliamentarians
    Fostering social networks
Citizens
              • 471 questions, interviews,
                      events in Youtube
               • 167 Podcasts on law in
              easy language Podcaster
             • Legal Facebook 6.696 Fans
               • Legal and Senior Citizens
                    Blogs 2.400 members
Social Web allows
conversations, making and
sharing judgements, finding
novelties and disseminating
 them inside a community
Targeted Inclusion




    http://www.youtube.com/user/CongresoChile

mapudungun
Targeted Inclusion
            major leagues
              http://ligasmayores.bcn.cl/
                          The library creates
                            conditions for the
                 expression of citizen voices:
                  technological platforms and
                           skill development




sponsoring
a blog for senior
citizens
Targeted Inclusion
 http://ligasmayores.bcn.cl/




  “I am an agent that
             promotes          “I feel alive”
  democratic values”
      “I keep
  away from                     “I can understand
 loneliness”                    the members of
                                parliament”
                                  “I communicate with
                                  the world of the
                                  parliament”
relate to peers”                     “I can link to the
                                     Congress”
      “I’m out in the world”
Cultivating disclosure
                Clay Shirky
  Don Tapscott




Don Tapscott
Cultivating disclosure
Next Steps
Explore 4 questions:

1. Who is the citizen who visits us , who needs us and
  who ignores us?

2. How do we empower citizens in the political arena?

3. How do we promote Congress, parliamentarians
  and parliamentary democracy?



4. How do we learn more about our communities?
DjVu image index




          Corrected OCR        OCR to be corrected




http://es.wikisource.org/wiki/Índice:El_Gauc
ho_Martín_Fierro.djvu
OCR to be corrected




http://es.wikisource.org/w/index.php?
title=Página:El_Gaucho_Martín_Fierro.djvu/51&action=edit&redlink=1
Our major challenge is not being
            “modern”

  The challenge is to resolve
    conflicts that modernity
produces with traditional values
Soledad Ferreiro
sferreiro@bcn.cl
José Miguel Muga
jmuga@bcn.cl




                   www.b
                    cn.cl

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Codigos html

  • 1.
  • 2. Soledad Ferreiro sferreiro@bcn.cl José Miguel Muga jmuga@bcn.cl Imagen de visualcomplexiti Connecting Congress with Citizens Creciendo en la Red CiberCiudadana 75th IFLA General Conference and Assembly "Libraries create futures: Building on cultural heritage" Milan, Italy. Tuesday 25 August 2009
  • 3. Chile, Library of Congress Population 17.000.000 Congress 1811 38 senators; 120 deputies Library created in 1883, 261 employees www.bcn.cl 11.130 visits daily
  • 4. The Chilean Library of Congress contributes to parliamentary roles and functions, preserves its legacy and brings Congress closer to the citizens
  • 5. Landmarks 2003: The Speaker of the for Citizens Senate requested the Library to bring Congress closer to Work Citizens 2004: New vision and mission 2005: Financial support from Inter American Development 2009: A citizen library is Bank IADB planned for 2011 2008: A research unit for products and services development was created
  • 6. Congress concerns related to citizens General disenchantment with politics Politicians, Legislative Process not well regarded and understood Young people not voting Senior Citizens do not feel taken into account in political decisions
  • 7. New Approach for the Library Understanding the community from people ´s concerns and not their needs This means Monitoring parliamentary, political, social and technological trends, Exploring, Checking with peers, Pilot projects and Continuous evaluation
  • 8. New Approach for the Library As a Social Interaction Environment and not only a refined Repository Where Citizens receive Contexts Are trained in New Capabilities And develop Relationships that expand their Possibilities for Action
  • 9. People are not individual consumers of information but rather nodes in a human network that collectively interprets and evaluates their worlds
  • 11.  Civic education: Children, Teenager and Young adults  Connecting Parliamentarians with Citizens  Targeted Inclusion  Cultivating disclosure experiences
  • 13. Civic Education DE L I BE RA ! + DESCRIPCION + OBJETIVOS + SEGMENTO OBJETIVO + METODOLOGIA + MANUAL + BLOG + ESTRUCTURA DE JUEGO + LICEOS PARTICIPANTES + EXPERIENCIA DELIBERA
  • 15. Civic Education Civic education is not information: it is about making sense Parliamentary work is easier to understand by role playing
  • 16. Research for Civic Parliament 2020 Education participants UK Australia Canada Chile New Zealand
  • 17. Parliamentarians Citizens ask your mp http://www.youtube.com/user/CongresoChile
  • 18. Parliamentarians Fostering social networks Citizens • 471 questions, interviews, events in Youtube • 167 Podcasts on law in easy language Podcaster • Legal Facebook 6.696 Fans • Legal and Senior Citizens Blogs 2.400 members
  • 19. Social Web allows conversations, making and sharing judgements, finding novelties and disseminating them inside a community
  • 20. Targeted Inclusion http://www.youtube.com/user/CongresoChile mapudungun
  • 21. Targeted Inclusion major leagues http://ligasmayores.bcn.cl/ The library creates conditions for the expression of citizen voices: technological platforms and skill development sponsoring a blog for senior citizens
  • 22. Targeted Inclusion http://ligasmayores.bcn.cl/ “I am an agent that promotes “I feel alive” democratic values” “I keep away from “I can understand loneliness” the members of parliament” “I communicate with the world of the parliament” relate to peers” “I can link to the Congress” “I’m out in the world”
  • 23. Cultivating disclosure Clay Shirky Don Tapscott Don Tapscott
  • 25. Next Steps Explore 4 questions: 1. Who is the citizen who visits us , who needs us and who ignores us? 2. How do we empower citizens in the political arena? 3. How do we promote Congress, parliamentarians and parliamentary democracy? 4. How do we learn more about our communities?
  • 26. DjVu image index Corrected OCR OCR to be corrected http://es.wikisource.org/wiki/Índice:El_Gauc ho_Martín_Fierro.djvu
  • 27. OCR to be corrected http://es.wikisource.org/w/index.php? title=Página:El_Gaucho_Martín_Fierro.djvu/51&action=edit&redlink=1
  • 28. Our major challenge is not being “modern” The challenge is to resolve conflicts that modernity produces with traditional values
  • 29. Soledad Ferreiro sferreiro@bcn.cl José Miguel Muga jmuga@bcn.cl www.b cn.cl

Notas do Editor

  1. Escogimos “Creciendo en la red social” como titulo de ésta presentación, tomando el concepto growing para comunicar que es un crecer como crecen los árboles, los niños, las generaciones: Crecer formándose. Entiendo que hoy en gran medida es una relación conjunta entre nosotros y la red a la que pertenecemos, ya no somos espectadores, sino que integramos la red y la evolución de la red nos afecta.
  2. PRIMERO: Porque nos hacemos cargo del DESENCANTO de la política Espacio político que no se transforma al ritmo de la modernidad: Existe una dualidad, el espacio ciudadano. Las prácticas (proceso legislativo, relaciones partidarias y representatividad en terreno) que empoderan al Político (parlamentario) son diferentes a la de los ciudadanos. Ellos tienen todo el día ocupado en prácticas que no son de redes sociales, por eso difícilmente podrían entenderlas si no las practican, si no participan no pueden entender ni las redes ni como operan los jóvenes (que es lo valioso para ellos.. Etc..) Por lo tanto los ciudadanos evolucionan ante las redes sociales porque tienen tiempo, interés y motivación (los ciudadanos, particularmente los más jóvenes). Tienen drivers. Jóvenes que no votan y se sienten excluidos: En las investigaciones desarrolladas, hemos identificado al menos cuatro valores relevantes que son condición para la participación juvenil en la política, y que en la mayoría de ellos no se condicen con la prácticas tradicionales de la política. A saber condicen: Que puedan poner sus temas en la mesa y no siempre discutir los temas de los otros, en este sentido, es una generación que se considera poco escuchada de que sus preocupaciones son válidas. No se sienten tomados en serio Participar por gusto y no por obligación. Usando sus propias maneras de expresión (por ejemplo la Web social) Participar sin exclusión: Les molesta profundamente encasillarse en una estereotipo (ejemplo, un partido político) que los obligue a excluirse de otras posibilidades. Participar con actores y temas relevantes. El giro comunicación al de la sociedad, de las redes jerárquicas, a las redes distribuidas (ver paúl Varan) no ha sido gratuito y eso implica que para los jóvenes han desaparecido las jerarquizas de poder tal cual las entendemos los adultos. Ellos se consideran “un nodo mas”, igual que el otro nodo. Independiente que el otro nodo sea una figura con autoridad formal, con más años. Adultos mayores con opinión y necesidades que no se sienten acogidos por las Políticas del país: Una generación que cada vez es más grande y activa. Y con mayor capacidad de influencia en las elecciones, entre más vieja se pone la sociedad, mayor poder político tiene ese segmento. Estamos en una sociedad calificado por la generación que hoy tiene 40 años, pero los adultos mayores son los que realmente tienen en poder. El
  3. Imagen muestra pagina delibera.cl Con video y causa que subio un colegio para promover su moción. En delibera.cl se pueden subir videos directamente de youtube Y codigos html de facebook (entre otras cosas)
  4. Imagen muestra pagina delibera.cl Con video y causa que subio un colegio para promover su moción. En delibera.cl se pueden subir videos directamente de youtube Y codigos html de facebook (entre otras cosas)
  5. Imagen muestra pagina delibera.cl Con video y causa que subio un colegio para promover su moción. En delibera.cl se pueden subir videos directamente de youtube Y codigos html de facebook (entre otras cosas)
  6. Imagen muestra pagina delibera.cl Con video y causa que subio un colegio para promover su moción. En delibera.cl se pueden subir videos directamente de youtube Y codigos html de facebook (entre otras cosas)
  7. “… tribu urbana, no sé, no en el sentido de que ellos digan, no nosotros somos punky y somos comunistas, no, pero en el fondo es la mentalidad. De repente, o sea, los nazis me cargan. Me cargan los grupos extremistas. Me cargan los grupos que también se sienten demasiado discriminados porque … no sé, porque se visten de negro y la cuestión, y que dicen que todos los miran feo, de repente hay ciertos adultos que no están acostumbrados. Pero yo creo que en el mundo en el que ellos se desarrollan, todas las tribus urbanas como de jóvenes, ya muchos lo aceptamos y nadie los discrimina ni los mira feo porque tienen el pantalón apretado abajo o porque tienen el pelo teñido ni nada, entonces, eeh… Respeto que tengan su estilo, respeto que, que no se sientan pasados a llevar, o sea, que realmente digan, pucha’, me visto como yo quiero, no paso a llevar a nadie, por lo tanto, respeto y me respetan. Pero así como de participar en una, de repente siento que son muy extremistas. Y así como no sé po’, como tení a los nazis, a los punkys, en la vola’, no sé más comunistas, más de “Inti-Illimani” y cachai’, “Los Jaivas” o no sé. Tampoco es como mucho mi estilo. De hecho nunca me he sentido como tan representa’ acá, siempre he sido muy cultura [ norte ] americana y mis compañeras lo saben muy bien … y no sé, como que mi mundo se desarrolla más como a través del cable, he conocido más ese tipo de mundo y ahora voy a conocerlo legalmente eeh… Y siempre, y los grupos también no me gusta ninguna música en español, todo en inglés, todo…
  8. La aproximación que tenemos hacia la innovación vive en el contexto de que nuestras audiencias en general son más conservadoras que de adopción rápida (early adopters) por lo tanto para nosotros la innovación va mucho más allá de “usar” lo moderno (web social, herramientas tecnológicas, etc). Innovar implica expandir las posibilidades de nuestras audiencias y por lo tanto tenemos que considerar en la ecuación a aquellos que están integrados a las nuevas tendencias, a aquellos que se están subiendo y así mismos a aquellos que les cuesta, que tienen aversión o las ignoran. Tenemos que velar porque la modernidad no afecte, o afecte de la manera menos dañina a esa parte de nuestra audiencia. Las acciones en este sentido van porque nosotros mismos comprendamos y “suframos” la experiencia de estas nuevas herramientas capacitemos, generemos plataformas para que los que estén interesados puedan desarrollarse, y adecuemos lo nuevo a lo antiguo.